Awsome service. Awesome phone. Best people. Thanks steph
Thank you for my a32 I in love with it. Thank you for making easy to switch from metro.
Had to purchase a new phone. Stephanie made it easy and pain less. Got all my information and saved everything.thank you so much Stephanie.
I had to get a new phone and I wanted to get a new number and I went into this Cricket store. The staff was wonderful and the customer service was amazing. I was dealing with the store manager Regula who made the process an easy transition. She was courtesy, polite, and explained everything to me in detail. Regula went out of her way to make sure that I got the phone that I wanted. We need more people like her in customer service. Will definitely be referring other people to this location.
Thank you Stephanie for my new phone, I love it.
Stephanie was awesome. Good customer servic. She really cares. Thanks Steph.
Dominique was outstanding! i was very indecisive about what phone i wanted and she took the time to find a phone that best fit me. For that im grateful.. she was very patient with me and listened to all of my concerns.. Thank You Dominique!!!
The experience was amazing. The manager here is really sweet and helped me find exactley what i was looking for! Ive used metro for years but after this experience i would choose cricket over metro any day! I highly recommend this store and this company.
Awesome service thanks you Stephanie for the great phone.
The manager of the store was very very rude and used inappropriate behavior and language
She has very good customer service people come by the cricket store on 915 w state rd 84 come see regal she good
The other morning I was going to buy 3 new phones for myself and my two sons (who were with me) until I saw a woman screaming in Spanish to an older gentleman although I could not understand what she was saying, I did understand the profanity (which there was a lot of!!) and the word “police” I did not want my children exposed to that so I did not even bother switching them. Do better cricket I don’t pay all this money to be treated horribly or have my sons exposed to this bs!!!!
My experience in this store was the best ive ever encountered. The customer service was so professional. All the representatives in the store were so knowledgeable about all their products. I bought a few phones and left the store with the biggest smile on my face.
Regla has very good customer sev
Good customer service 🙂👍👍👍👍👍 she good at what she do
Regla in her customer service skills when you walk in the door she has a beautiful smile shes very helpful as she gets the job done
Regla has a very good customer service she get things done and very good at what she do at cricket wireless
Very knowledgeable and fast service.
The woman working the store on Saturday was rude and obnoxious
Been to plenty of wireless stores in my years an by far this is one of the best that Ive personally ever visited. The staff alone at this location is beyond amazing from there product knowledge from them being able to get my number from Verizon transferred over an by them going as far as getting my contacts an all my information for me. The guy Allen or is it Alex goes above and beyond as well when it comes to customer satisfaction an if you guys ever drop by this store just tell the Jim sent you so they will do the same for you as well.
Staff wasnt friendly or that helpful. The staff working there were wearing a hoodies and sweatpants. Was told I would receive a follow up call but I never got one. Cricket is great but please do not go to this store.
Staff is friendly, service is good except I wish the store employee would have told me that there was a $25 activation fee before we start to port over my number from my old carrier online Cricket Wireless on their website you can port the number over from free no activation fee and a $50 credit to your bill, it would be nice.Please let the person know of the $25 activation fee in store and the $0 cost online so the consumer can decide can choose before hand which option is more suitable for the individual, not at the end when is time to pay.
Regla is a good worker she a very good manager
Regla good customer service come to the store
Good finally somebody knows how to work on a phone good experience
Very poor service! July 16, 2019 I purchased a moto e5 Supra from cricket Wireless Authorized Retailers 915 W State Road 84 Ft Lauderdale Florida. In less than 5 days before the store warranty end when I tried to use the internet it simple did not work. I took the phone back to the store and the sales person tried to fix the phone. Additional the few calls were dropped at every attempt. Since the first problem was not fixed. I called their 1800 number they tried to fix the phone. After the tech was finished changing few settings on my phone. Without anyone physically touching it the phone setting began to be adjusted. She claimed it could be a software glitch (hmmm). After that the phone was without any signal. Few days later I tried to call emergency the phone had absolutely no signals.Imagine buying a phone and paying for a service and I was not able to use the phone to call cricket 611 for help. I took the phone back to the store as told to do. When I asked the young man to pull my account he was very abusive and unhelpful. He eventually told me get out of the store. My boss who built this store and pay me my check says you need to speak to cooperate. Get out.
Very loud woman on speaker screaming into mike it is annoying older woman cannot remember her name. Also very rude when I asked questions about phones like I was frustrating her. Thanked her for her time and walked across street to metro. Will not be returning to cricket or recommending anyone.
Great experience all the workers are friendly and they answer any question that they are able. Very great Cricket compared to other cell phone stores. Its in a great area also very friendly neighborhood
Was a nice experience. Sales person was very helpful.
Cricket Services is very nice four lines $100 per month
Trevor the manger of this store has helped me so much through my problems Ive had with my phone. I just purchased a new phone and he programmed it for me, Metro, Verizon, sprint they are unknowledgeable, whereas Trevor took time to program my phone and help me get it setup. All the employees are extremely helpful. This is the only company where i trust i can get service and i know i will get treated as a personMichael Aldrich
I love this store.
This place always gives something to smile about! #STSA
Girl there is very helpful felt special nice people
This place rocks my socks! The service was absolutely great they take care of you and have the best deals out there, also very reliable service the manager was very helpful, thanks Roxy from cricket!
Nice service. Very good prices.
I am always helped with anything i need. great customer service :)
Jon & Jada are the best.. 😁😁..
Pretty good rep was very helpful
Thanks Sarah!!! 👍
Great service.
Its to dark the streets
Great customer service!!!:D!
Stephenie helped me with everything. What a good cricket employee she is. I am so happy.
Thank you Estefani for helping me. You insist on buying a super easy phone.
Good service