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Superior Granite, Inc
35 Miracle Strip Pkwy SW, Fort Walton Beach, FL 32548, United States
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Superior Granite, Inc
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br
Review №1

We could not be happier with our experience with Superior Granite. Dylan and Gonzalo installed our kitchen countertops and they are beautiful. The seems are flawless and they did a fantastic job compensating for the wonky walls in our older home!We highly recommend Superior Granite.

St
Review №2

Ordered our new quartz counters and and Thomas (TJ) and Gonzo install them today. I was very happy with Superior Granite but Gonzo and Thomas put it over the top for me. Very professional guys and answered every question or nit pick I had without a complaint. These two really put the customer first. I noticed a few marks in the stone after they left. I called them and instead of blowing me off until another day they turned around two fix them and then gave me all the product information I needed to do touch ups myself in the future. Would 100% go back with them anytime I need anything done. (I did the removal so the marks in the wall are my fault not theirs)

Sh
Review №3

We worked with Ashley at the Ft. Walton Beach location. She was incredibly knowledgeable & patient during our search to replace our master bath countertop. With their more limited selection, Ashley suggested that we visit their Pensacola location where we found exactly what we were looking for. Ashley then coordinated the install which was handled by Dylan & Gonzalo who were both professional, polite & efficient! The process with Superior Granite was seamless from beginning to end & in the exact time frame given when we placed the order.

Da
Review №4

Anthony and Billy just finished my granite install. I had been in the Granite Industry for several years so I was prepared to be extra particular. Both Anthony and Billy were thorough and efficient. I could not have done the job any better myself. Great installers and I would recommend them to folks in the future.

Bi
Review №5

Great selection, good staff. Did a great job on our installs at the right prices.

An
Review №6

Superior Granite is an exceptional business. It’s been three years since I first contacted Ashley about my home remodel. She has hung in there with me the whole time. She is knowledgeable, thorough and extremely kind. They have a huge selection of gorgeous stones available for countertops and vanities and Ashley has extensive knowledge about them all and how they will perform. My install is now complete and I love everything. Thank you so much for helping me complete my project.

br
Review №7

We are very happy with our granite and were pleased with the installation. It was faster than expected. The installers were late but their work was very good. To be honest though, service after the install has been poor. We noticed a manufacturing defect. It was a small scuff on one if the edges. We had to wait 6 weeks for an appointment and then the repair techs did not show up anywhere close to the time that was agreed upon. We felt our time was greatly disrespected. We would have rated 5 stars if it was not for the Service failures. We are sure that Superior will fix the scuff satisfactorily when they finally show up. Our only suggestion is that you cancel all plans/work on the days of install or repair because it seems their scheduling is unreliable.

An
Review №8

We also worked with Ashley in the Fort Walton store! Ashley is very knowledgeable professional and one can tell she loves her job! She has kept us informed as the project unfolded and returns email and calls quickly. Our installers Shane and JR displayed great skill in applying the stone to our cabinets. They meticulously examined each cut to make sure the fit was perfect, and I mean perfect. We own a construction company and we are very impressed with Superior Granite from Ashley guidance in the showroom to the perfect install with Shane and JR. We will certainly recommend Superior Granite to clients, as well as, friends and family. May 12, update. Today Jim and Joshua came to complete my install of backsplashes and kitchen window sill and the experience was just a GREAT as before. They were very professional and we appreciated their skill level upon installation! Superior Granite will always be our recommendations for a job well done ! Anna Dalton

Ke
Review №9

Superior Granite installed our new counter tops and they look great. Showroom Manager, Ashley, was very professional and helpful. Gonzalo and Dylan installed the counter tops and they look fantastic. Seams arent noticeable and waterfall edge is faultless.

Ju
Review №10

The whole process from purchase to installation of our countertops was flawless. The Ft. Walton warehouse had an excellent selection and Ashley was extremely helpful. Seeing photos of how the templated counters would fit on the slab was reassuring and eliminated any concerns as to layout. Gonzalo and Dylan did an excellent job of installation. They made minor cuts on site to make sure everything fit perfectly. After they sanded and polished the seams they are hardly visible. I would highly recommend Superior Granite for anyone needing new countertops.

Ji
Review №11

The folks at Superior Granite were amazing to work with. My wife had a vision of what her new counter tops would look like and Superior Granite made it a reality! Ashley (at the Fort Walton Beach showroom) guided us through every step of the process; measurements, material selection, design and layout and a perfect installation. They even recommend a great contractor for the back splash. My wife and highly recommend Superior Granite...

Ci
Review №12

We are so delighted with our countertop installation by Shane and Henry. They are extremely professional, paying attention to every detail, and did an outstanding job installing our countertops. We could not be more pleased or appreciative of their amazing service today. Thank you!

Sa
Review №13

I was extremely pleased with Superior Granite, Inc. Ashley in sales was very helpful and was a pleasure to work with during our renovation project. When it was time for installation, Superior Granites installation team, including Shane, J.R., and Josh professionally installed the 3 large quartzite desk tops with precision beyond my expectations. I strongly recommend this business.- Anthony & Sabrina Bisordi

Ka
Review №14

We shopped around for quartz countertops for our kitchen and picked up samples from a few places. Superior Granite had a large selection and found one that went well with our design and was reasonably priced. Price included installation, taxes, and removal of our existing laminate countertops. Ashley was very knowledgeable, took the time to talk with us, and promptly responded to emails and calls. She worked with us to get the sink we wanted installed. Install took a few weeks once we signed the contract, but was worth the wait. Thomas and Ashton installed quickly and the one seam that was needed is hardly noticeable. Wonderful experience, and will be going back for our bathrooms in a year or so. Shop local!

Jo
Review №15

Great Service and Great Job! Lou from Pace and Ashley from the new FWB office really helped guide me thru the selections, answer questions, and patiently find what I needed, Installation was precise and flawless, and all my fears about seams, etc were completely abated. End product looked great! And price was Great too!

Ji
Review №16

Ashley & team are absolutely amazing to work with! Tremendous selection, quality & attention to detail will have us coming back forever!

L.
Review №17

We love our new counter tops, it really makes peoples jaws drop when they walk in and see it. Now on to the back splash! Thanks for the recommendation Ashley!

Ch
Review №18

It was excellent service from going to the showroom and having Jim and Joshua do the installation. Very professional and clean!

Al
Review №19

Our thanks to the entire staff at FWB Superior Granite for the beautiful quartz kitchen countertops they installed. Ashley was professional and extremely helpful to answer questions and give advice in the selection process. Mike who came to measure, along with the installation team of Jim, Markus & Telek, were all pleasant and did a great job from start to finish. We appreciate all of you for making this project such a wonderful experience!

ed
Review №20

Superior granite really is Superior! Smooth easy professional process from start to finish. Beautiful products. Really upgraded the house.

ma
Review №21

This is our second time to do business with Superior Granite.. we dealt with Ashley again.Ashley is very professional and has been so helpful in picking out the perfect granite. Her knowledgeand design thoughtfulness really helps when you are trying to make a big decision. Once wedecided she got us a quick quote and got us scheduled to be cut and installed.The 3 install guys, Thomas, Gonzales and Cody were kind, respectful, efficient and very neat.The experience from start to finish is why we’ll continue to do business with Superior!Thanks for a job well done. Mary Baker, Niceville,Fl.

We
Review №22

Great place for granite! Ashley answered all of our questions and helped us to make educated decisions about our new countertops. Shane and JR came to install and were right on time and did a great job! The new countertops look amazing!!

Be
Review №23

Excellent company!. I am in the process of remodeling my kitchen and with the help of Kasey at the Fort Walton office and the associates from the Pensacola Office they made it very easy. They all communicated very well together, which is hard to find when associates work at different locations. Kasey was always there to help and they all went out of there way to make sure that I was happy with the granite. I went with the leathered look with the top zero sink which is amazing. I was allowed to pick out a piece and have it leathered and if I didnt like it they would let me pick out another piece, if necessary. They strive to make there customers happy! The Installers Tim and his associate were amazing. All and all it was a great experience with a great associates.

Al
Review №24

We purchased the granite remotely. Ashley was awesome in matching the granite with our color palette. The granite was installed per our timeline, fit perfectly, and exceeded our expectations.

Ro
Review №25

I was very pleased with the purchase of my new counter tops! Kasey in the Fort Walton Beach location was so very helpful and kind to give me options and keep me within my budget. I did drive to Pensacola to look at the actual slab/bundle and Sara and Wendy were great help over there as well. Also, I was very happy with the installers, Shane and Kyle. They really worked hard to make everything fit perfectly. I was very nervous about purchasing new counter tops and the people at Superior Granite really did help me to make it a smooth process. They turned out great!!! Thank you!

Ji
Review №26

From the beginning to the end Superior Granite in Fort Walton did an incredible job. Kasey is an incredible salesperson. She is cordial, attentive to details, knowledgeable and a pleasure to deal with. The scheduling and the installation went as promised -professionally without a flaw. I highly recommend Superior and, more importantly, Kasey!

Ma
Review №27

5 stars all around for Superior Granite, Inc. I had to choose granite countertops from clear across the country, and without Kaseys help and expertise, it could not have been accomplished. Kudos to all who helped in this achievement! Job well done!

Ad
Review №28

Superior Granite truly was superior to the 2 other places we tried along with the big box stores. Their prices are fair and up front. Very easy to work with. Always available and worked on our timeline, not their own. The quality of stone and placement was impeccable. We couldn’t be happier with the finished product.

Ma
Review №29

Superior just installed their Atlas quartz product in our Belle Mer condo--kitchen and four bathrooms. While we cannot yet provide an opinion on the durability of the product, what we can say is that the installation was professional, timely and extremely well executed. The kitchen counters make a number of angular turns requiring multiple pieces and resulting seams, which frankly gave us pause in our planning. The vein match was spot on, and you have to search to even find the seams. We have installed countertops in multiple places over the years, and this is hands-down the best installation we have experienced.

Sa
Review №30

Lou at the Pace store was amazing. Very patient and no high-pressure sales. I wife liked the fact he was understanding that this was a big decision.The installing crew was great. They took their time and explained the process. They were very professional and did an amazing job. They ensured the counters were properly sealed, caulked, and sealed.The price point was cheaper than the competitors such at lowes and home deposit as Superior offers rip out service and haul off of the old counter included in the price.Overall this was the right decision and we are glad we went with the pros to get this work done. Oh yeah did I mention they offer free sealant for the counter for life? They are the best choice in town!Samuel & Harmony London

Co
Review №31

Very happy with Superior Granite. Ashley was wonderful in the Fort Walton Beach store and the installers were great to work with as well. Very pleased with the service all around, everything went smooth and installed the day agreed upon from the beginning. Will definitely do business with them again when we remodel our bathrooms. Thank you Ashley, we love the granite!

Da
Review №32

The folks from sales to installation were outstanding. Kasey really helped out in getting the right measurements and cost estimate and the installers were very knowledgeable and answered all my questions. Very professional people. Thank you!!!

Mi
Review №33

Love Superior Granite. The showroom has a great selection, well organized, and clean. Ashley was a huge help explaining the differences in the types of stones and finishes and the advantages of each. The installers were perfect. I highly recommend them.

Li
Review №34

I am so overjoyed with my granite and quartz that we bought at Superior. Granite! Ashley spent countless hours helping me with my selections and going above and beyond to personally make sure I was satisfied. The granite was professionally installed right on time and they took very precise measurements so it all fit beautifully. Everyone i worked with at Superior Granite took pride in their work and it shows!

An
Review №35

Shane, Gonzala, Kody and the whole team at Superior Granite did a great job installing my new kitchen granite countertops. They look great. I look forward to them replacing my bathroom countertops as well.

Ti
Review №36

Superior Granite and Ashley in particular were outstanding. We shopped several other granite stores but decided to go with Superior Granite because: 1. They were always available and helpful. Most of the time when we called they answered right away and if they didnt we got a prompt return call. 2. Their showroom was clean, organized and easy to explore. 3. Great selection. 4. Continuous communication. 5. Friendly professional installers. 6. They went the extra mile when a sink we ordered from Amazon and fat shipped directly to them was the wrong size. They caught the error and helped us fix it. Were very happy with the final product and our countertops look great!

Er
Review №37

Thomas, Travis and Shane did a great job! They were quick, did beautiful work and left the kitchen clean.

Ma
Review №38

Very professional from the start to finish. The staff and the installers were very impressive! I appreciated the communication and thoroughness and the on-time completion!

Ki
Review №39

I chose Superior Granite because of their awesome selection of natural stones, many with gray-and-white colors and veining. I was underwhelmed by the standard answer at many other countertop companies, we dont carry many options other than quartz, thats all anyone wants these days. Not me! I am thrilled with the Artic Sky calcite we went with, it is absolutely gorgeous and we keep getting compliments on it. The service we received from Ashley was top-notch. We needed an additional hole cut for the faucet after the installation, and they sent someone out promptly. I was very pleased with our entire experience with Superior Granite and I hope to work with them again in the future.

Ca
Review №40

We remodeled our kitchen last year and then our three bathrooms this year. We have been very satisfied with all of the staff at Superior Granite, from our sales person, Ashley in the Fort Walton Beach store to the installers. Their materials, workmanship and customer service are all superb so we would definitely recommend Superior Granite.

Pa
Review №41

Every single individual we dealt with...Wally, Ashley, the guy that took the measurements, and the team that installed the cabinets were very professional, incredibly nice and accommodating, and knowledgeable. The outcome was simply amazing. Weve had numerous compliments since our kitchen countertops went in just a couple months ago. Even the backsplash guy and the electrician were blown away by the beautiful piece of granite...and they see this stuff everyday. Thanks Superior Granite!

Sc
Review №42

Ashley is awesome! They have a great showroom with actual sheets of counters to pick from. Awesome customer service and installation! Would definitely recommend and already have recommended Superior Granite.

Ji
Review №43

Everyone from Ashley, who saw us through selection and through the whole process to Mike who measured perfectly and did the template to Sam who programmed the layout top so we could preview it and he designed it so all the veins flowed through the seams. We used Taj Mahal and it looks fantastic!Installation guys were great.Everyone was very professional!I recommend them highly!

Ph
Review №44

Ashley in sales at the Ft. Walton showroom is TERRIFIC! She really has her stuff together from start to finish. She is a real difference maker for sure. Also, one of the owners, Mike, was a real standup guy. The reason I say this is because we purchased some very fragile marble countertops, and the install didnt go as planned. Mike came to inspect the job and fixed everything and fast! We couldnt be more pleased and encourage everyone to do business with Superior. I didnt know them before we started our construction project. I am very glad I have gotten to know them. Their pricing was very fair and their service was exemplary! Call them first and last. You will be glad you did. Dont forget to ask for Ashley in Ft. Walton.P. Smith

Ma
Review №45

My husband and I are very delighted with our new kitchen countertops! Your company provided a “Superior” experience from the help and guidance given us by your sales representative Kasey Blain in the Ft. Walton store, the skill and professionalism of the gentleman who did the measurements, the expertise of the installers, the convenient scheduling and timeliness of these processes, and the fantastic look of the final product. Our contractor was also very satisfied. He said your staff was always right on time and very easy to work with. He also stated that your price was very competitive with other suppliers he has worked with. I would highly recommend your company to anyone looking to install countertops.Darlene Douglass

Ca
Review №46

Nice store and staff. Prices are competitive. But disappointed by install experience. Waited 5 weeks for bbq island top. Night prior to install, company left voicemail theyd be day late. No consideration for late delivery.

Ca
Review №47

Quick, thorough, awesome service!

Da
Review №48

The showroom and staff are fantastic. They are extremely patient and answer all of my questions! I cannot wait to have my new kitchen installed!

Da
Review №49

Called and they had a representative out quickly to measure. Within days I had a written quote. After deciding which stone I wanted, in a matter of weeks, I have new countertops. Will use them again.

Mi
Review №50

Were very happy with our new kitchen counter top. Ashley and the entire Superior Granite team provided exceptional service and guidance each step of the way in the process.

Am
Review №51

Tim and Cody did a beautiful job on our new countertops! They arrived on time and finished exactly when they said they would. Very polite and professional. Loving the new countertops!!!!

De
Review №52

Ashley, thank you so much for your help with the countertops for my office project! I had been to three other countertop fabricators in the area before I stopped in at Superior Granite. The other businesses didn’t really want to bother with my project, since it was rather small. I really appreciate you giving me an estimate while I waited in the showroom, and your willingness to schedule the installation based on the arrival of my cabinets. I will definitely shop at Superior Granite for any other future projects in my home that require countertops.

Ja
Review №53

This company has a great selection and the sales staff is very knowledgeable about the various stone products available.

Ji
Review №54

Very knowledgeable and extremely helpful. Love the final product.

mi
Review №55

During our kitchen remodel we checked out all the local granite/stone countertop suppliers (Pensacola to Panama City) and chose Superior Granite for their products and price. We were able to work with Ashley in Pensacola (and later Ft Walton Beach) to select the counter top that would best suit our needs, as well as taste. She is a great asset to this company, with her knowledge and customer relations skills. It seemed that all the employees we encountered at Superior Granite were knowledgable on the product lines, and helpful during our selection process. After our cabinets were installed Mike came by to measure for the template. While here, he gave us some valuable information and heads-up on things that needed to be done with the cabinets prior to countertop installation (saved us some headaches). The installers that arrived with our countertops were courteous, polite, and professional. It took less than two hours for the install and we couldnt be more happier with the final product. We would recommend this company (and have) for any countertop purchase and installation.

su
Review №56

Very impressed with this company and Kacey Blain.

To
Review №57

Excellent product and service from sales to installation. Thanks. Tom

Ru
Review №58

Highly recommend Superior Granite! Had a great experience with using them for a new construction home we are building. Ashley was a wonderful partner in this project, providing really valuable insights and recommendations. Despite the complexity, she was on top of every detail with amazing follow up. Shane and his install team of Henry, Dillon and JR did a great job of getting everything in - including a very large island that had to be lulled to the 2nd floor! We really appreciate everyones hard work - and are super pleased with the results!

Information
52 Photos
58 Comments
4.9 Rating
  • Address:35 Miracle Strip Pkwy SW, Fort Walton Beach, FL 32548, United States
  • Site:http://superiorgranite.com/
  • Phone:+1 850-301-0716
Categories
  • Countertop store
  • Home improvement store
  • Granite supplier
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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