Staff was very professional and polite. No complaints as far as interactions with them. However, the services were a bit lackluster. One bedroom had a couple of faint, small (quarter size) stains, and those remained unchanged. The main bedroom with the most traffic didn’t really look much different. No attempt was made to rejuvenate the carpet. I was able to take a cloth (after they “cleaned” it) and made more of a difference than they did. I guess I just expect a carpet cleaning service to make a little bit more of an effort than a quick single swipe over each area. Also, the main room had that usual heavy traffic smell...shoes and feet and a (clean) dog. That was better for about 3 days and started coming back, which tells me the cleaning was very topical, not deep cleaned. I guess I should have known that by how quickly he finished. Overall, I don’t really feel like the $140 I spent was worth it.
What a fantastic experience! I am a single mom and I work ridiculous hours so I dont always have a lot of extra time to spend on the phone or waiting on technicians. I greatly value professional service done on time and with skill. That is definitely what you will get with Woody and his team. They cleaned my carpets, tile in the kitchen and the wood in my dining room and I could not be happier! He and his partner were so helpful and you can tell they take pride in their work. If youre looking for a great company with courteous and knowledgeable technicians at a great price, look no further!
The experience of this company clearly showed! Customer service was great and my floors were PERFECT! I moved into a rental home that clearly had a dog that peed a lot. They were able to come in and not only get the puddles out but get the smell out as well!!!
I only gave one star because you have to give something.... the cleaner was nice but my stuff is super soaked and the test area carpet by my front door looks more dirty. There was not a bleach stain on one of my stools and now I have one. They charge way too much for soaking my furniture. Very disappointed. If they were a good company they’d at least do something or bring the huge price down. 😡😱
Wow, what can I say? I was on a waiting list with another company for over a week to get my carpet stretched and tacked as well as the carpet on my stairs. I gave these guys a call and they came the same afternoon, gave an estimate and worked until 8:30 until they finished it. Weve been remodeling and have been disappointed time after time by contractors but these guys were awesome. Professional, clean, competent. We will be using them for all our carpet needs.
We had a great experience. I called and got a quote over the phone for cleaning and stretching and they showed up on time, completed the work, and even saved me some money by not performing unnecessary work that I had quoted. We were very pleased with the results and will be calling them back for future carpet cleanings.
Donald was the tech and he was on time, polite and worked quickly. Price is decent and service was excellent.
Woody and his crew did and excellent job cleaning and stretching my carpet.Would highly recommend.
My carpet is like new now! I dont know how these guys did it, but Im so glad I found them. Im so happy with the results!!!!
Woody was great. Came out last minute notice, and helped a lot with pet odors.
Guy answering the phones is super rude! If you cant nail customer service from the start, cant imagine how the rest of the experience is. THUMBS DOWN!