I came to buy a new phone. Very neat and clean store.Ram gave me a great deal with phone, case & glass. I will always come back to this store
I rate this place 5 stars only based on customer service as the street is a busy street once inside the customer service covers all else. I was greeted with a smile and a friendly welcome. The lady explained everything to me detail by detail seeing as I had many questions she kept a smile on her face. Her name was Ariana, I’d give her a 10 if I could for courtesy, patience, and professionalism. We need more ppl like her around.
If I could give 0 stars I would!I went in to pay my phone bill and upgrade my phone and Arianna the lady who helped me was very nice but she didn’t process my payment because she was so distracted by her phone and by her girlfriend coming to the store she didn’t even realize she didn’t process it. Not until 2 hours later did she start calling me while I’m at work telling me I need to come back to the store. When I was already there for over an hour waiting. And even after the payment and everything was over with I sat in the store for an extra 20-25 minutes waiting for my ride to get there. I spoke with the manager and he said there should be no reason for my phone to be turned off because once I leave the store it’s on her now. But not only is my phone turned off but my pin for the metro app has somehow magically been changed and now I can’t pay my bill anymore.. very unsatisfied.
Came in to upgrade my phone and i had excellent customer service The cuter service agent Ram helped me get what i needed
I had a really good experience with this place service rep Ariana was very nice helped me pick the right phone and helped set it up!!! I was very surprised cause other places arent that helpful I would definitely recommend anyone who has service to go there..!!!
I switched from boost they gave me great deal with same number. Also transferred all my data and info to new phone. Great job Ram very nice service
I was helped by Arianna and she was very helpful and patient with me. Great service!
I went to Ariana and had a great experience, Her attitude was AMAZING, she answered ALL my questions!! And her Help was satisfying.I RECOMMEND NYONE TO GO TO HER FOR YOUR HELP.....❤️ Favorite Metro in Northside and this store GIVES MORE ATTENTION TO YOU THAN ANY OTHER METRO IN NORTHSIDE. They actually greet you unlike other metros people have mad dog faces 🤷🏻♀️ Recommend you to go get your phones and help with ARIANNA
Everyone is very helpful especially Ariana she goes above and beyond to get you the best deals!
My favourite Metro store Ram gave me great deal love my new phone and service
I got my phone and services. very knowledgable and helpful. its a must go store i will recommend my family here. look for Ram he gave me great deal
I went there day before very good service I got a new phone and they guide me very wellRam, Kam all helped me a lot gracias
I went there yesterday to get my phone, mucho bueno serviciothey gave me great deal with all the plan and phones options with awesome customer service. i will come back always here
Arianna was friendly and super helpful
Got my new phone today. Best store in North side. They gave me free glass too ...
Had a good experience at this location. I guy name Baba help me out whit my phone, so if you guys are looking for good and fast services go here and ask for him. I had already went to other locations and dint get the good service like I did here.. Good job keep it up Baba thanks for your help 👍👍👍
Best store in town. They always have all the phones and accessories in stock. Plus, they are very professional and knowledgeable with great customer serviceI got the best deal today. My whole family and friends come to this location whenever they need anything. Highly recommended!!!
I was at this store and Baba helped me a lot, he explained everything and was very friendly, I recommend him 100%
I had a great experience. They can work with you on your budget. They are also giving free glass protectors with the purchase of a21. Please go there for all your phone related concerns.
I visited this store very nice and clean store . They understand my needs and usage and suggested me the best economical plan. Very good customer service as well.
Bought a phone for my daughter as a birthday gift, got a great deal and also a FREE LINE!!. Best metro store in town highly recommend.
Amazing service! Kam helped us wt everything we need it. Thank you so much for our new phones.
This is one of the most premium metro service. Kameesh is very professional. He deals with all the problems with patience and calm
The only store I ever go to they are always so helpful and friendly. I always leave happy and ended up spending a lot less than I planned for my new phone again!
This is the perfecto metro store. I mean kamish is the perfect sales Rep metro can ever have. Please go here to claim the Best phone deals.
I came here for payment and walked out with a new phone. Kamish speaks both spanish and english fluently and jessica is awesome too. Great customer service
This is the best metro store in the fort worth area. Jessica and kamish woll give you too notch customer service. Please visit guys!!
I went in the other day and the rep Juan was very helpful He answered all my questions and I will certainly be coming back to this Metro Even if there are 2 closer to my house
Walked in with nothing came out with a lot very helpful people good customer service great deals 👍
Jessica has great customer service gave me deal on a new phone.
The best people i could find in a metro. (Saif& hose) the sold me a free phone, gave me the best deal and transfer my contacts pics, fb in just minutes and made my day .... Customer for life
It was an amazing experience. Sales person was so helpful and gave me a good deal.
Always very helpful perfetional, will to Correct the problems the other causes.
Juan is very helpful and knowledge
Juan took extra steps to get my phone working
Love my metro
Really good and fast service
Great service
Good and friendly service
Very nice
Very helpful
Nice staff
Good customer service
If I could I would give them zero stars in this location. Very bad cervicio to the client. Very bad attitude on the part of the girl who was today April 16,2020 like wings 5 PM.I had to go out and look for another pcs metro store
Much good friends and master Good phone master promotions!
Not very good
Good phone services!