Excellent selection although costume we needed was out of stock. Will definitely go back. Experienced and knowledgeable staff.
Cool stuff, great place, wonderful staff. Manager Victoria was amazing and went above and beyond to help me with my order (computer was being grumpy but thats computers for ya haha). Anyway great to go in person or shop online and pick up there
From the moment I walked in I felt comfortable and like a valued customer. This was especially due to the wonderful associate named Brian. He helped my friend and I with finding the right outfit and something that we would both feel comfortable in. He provided ample information regarding each product we had questions about. I have never had a more amazing experience in a store than I did today, I look forward to returning. (Brian went above and beyond and Hot Topic should most definitely reward him for being such an incredible part of their team)
Wide variety of novelty items, clothes, something for every genre and age. I was also so thankful I was able to get through the store without bumping into clothing racks. This store is very wheel chair/scooter friendly. It was easy to maneuver through the whole store.
Great little store with awesome customer service! The employees are so helpful and friendly. You will always find something unique that you didnt know you needed while shopping here! The store itself has very tight spaces to squeeze through, so it is not very wheelchair friendly.
This place is so great. They have nothing but cool stuff. Thats kinda the whole point of the store. Cool shirts, cool clothes, Funko Pops, and a great staff to help you get what you need. Highly recommend!
This used to be one of my favorite places to go but theyre not fat friendly anymore and dont carry as big of a selection of pop culture merchandise anymore.
Crowded, dark & weird. Perfect goth place I guess but even my 17 year old did not like this store.
I found the perfect color of t-shirt that I was looking for. They have a huge selection of logos from Manga characters to movies....
Hot topic has some cool things here and there but it just seems like a place for angsty pre-teens but other than that its still a nice place to stop by and check out whats new, ya never know might find something to take home.
As of late I have been super disappointed with hot topic in general. Its not the same as it was when I was a teenager.
The sale sounds great but doesnt save as much money as one would hope. The stock is limited. Nothing spectacular. The staff try to provide excellent customer service but the manager hinders the above and beyond experience. If youre spending big money, they just dont make it worth your while... how unfortunate.
Its really dark in there. Be prepared to adjust to the lights when you leave.
Fun products, cool shirts and cool friendly staff!
My daughter always finds cloths here! Nice stuff!
This place is always great! Such a wide variety of merch. I love coming here for gifts!
Went in, came out hating my father and a manson tattoo. 6/5 starts. Would recommend.
Very nice place to look for anime merchandise and other various things, pretty long line though
Love it always have an assortment of my anime stuff
Good shop! Having the kiosk outside if the store was a great idea!
So many cool things here. Of course, who doesnt know Hot Topic by now?
Meagan makes this store (the rest of the staff is great too) Love coming up here and shopping. Thanks for always being so nice
Good place and good employees! Smaller store than the one at Parks though.
Customer service was horrible. Salesboy had a negative attitude and needs to be taught courtesy.
Limited stock on several items. Seem to be carrying less inventory.
Love this store!
Great service! Helpful staff.
Love this store
Nice staff always happy to help you.
Always cool stuff
I like doing this
The sale was legit. Always really cool merch and the service was fantastic
Funko haven. Good store and crew. Hood selection.
The staff was very nice and helpful
I was visiting from out of town and the store was very neat but the customer service was lacking and to top it off my sweater sleeve was ruined thanks to the inefficiency of the cashier who left the security tag on. Very disappointed.
This place is always great. I go in for nothing and come out with a bag full of goodies! I really appreciate the workers there as well. So kind and professional
The store is way too cramped and hard to walk around
I love going there. The only bad thing I can really say is that Hot Topic itself has really sold themselves out with adding rap and pop artist to the shirts area when there are plenty of good metal, rock, etc. that should be up there. However the employees who usually work there make that place great. They are always helpful. Having more space in there would help too. But its really not that bad.
Absolutely love the selection of anime merchandise and the girls behind the counter are very helpful and respectful
Great place, and the best finds slightly over priced but I still bought a sweater. The inner child always comes out here
Good place to spend all your money on pointless items that look so cool
Cool
Our granddaughters enjoy looking and spending their money here. There is a wide variety of collectable items here. The young lady was of great help to our grandkids. It seemed like they were speaking a different language at times. Many questions were asked of her and answered by her.
The mall itself was kind of warm. The store was okay. Nothing out of the norm for that store.
Love it here only thing I ask is get MORE nightmare before christmas stuff!
Yall emo
Im not sure of their names but the girls that worked at hot topic today were more than helpful with my hair color selection.. thank you for being so patient with me
Solid place. Sometimes has a smell so strong you can taste it. Not a bad smell, just a strong one. Other than that, pretty great place to shop.
Its not your usual store
The girl with the blueish hair she was a big help with that gorgeous smile definitely going back
Not of a wait, but the store is clean and staff friendly. Cant complain...
Awesome as always.
There was nothing wrong with the employees or products. I just didnt find what I wanted there. I ended up going to Spencers for my body jewelry instead because there wasnt as much to choose from at Hot Topic.
The manager felt kinda high-handed and a little rude. I could be wrong but when i walked into the store and passed him, i could immediately tell he was in charge by his arrogant demeanor and obvious throat clearing cough suggesting to the employees keep your eyes on this one. Which not only felt prejudiced but made the experience awkward. I work at a movie theater and we always have to make sure nobody brings outside food, so i understand this. nonetheless everybody else had a great attitude and charm, it made up for the bad impression i initially felt.
I honestly dont like much of what this shop sells, however my girlfriend loves the shop. The staff is very courteous, as well as attentive. Would definitely recommend the shop.
Had what I wanted for Christmas
My experience
Their is a girl that works in hot topic that goes by Star, she is very rude towards specific costumers, Im not sure but she seems like she only treats specific costumers better than others in a racial profiling way. She should act more professional or just hire a new person .
My son I like like to shop at hot topic we like dark colors .
The place is like HELLA edgy. Always got those middle schoolers that are going through their emo phase or those people who havent grown out of it yet. I was only there cause a friend was looking for a shirt.
My husband and I went in looking for something for our kids. We didnt exactly know what it was, but Kara and Katie did an wonderful job of finding exactly what we needed. They gave us excellent customer service and helped us get the biggest discount!
The workers were very polite and helpful. They have a deal for Aladdin merch right now, buy one, get two free!
Variety offered here
I enjoy the sales but it does cater to a pretty specific crowd a little bit more variety would be nice although I did get this ring that I love
Good place and always stocked. They’re usually really good about the 10 foot rule.
I never new hot topic would hire a racist, I came in to buy stuff for myself and after I got everything I needed the cashier told me I dont look like I can afford this much items, I told her why and she glared at me up and down . Items cost about $1,300 and I even showed her my money. She rolled her eyes at me. I left with my money and left the store because I didnt want to end up arguing in public. Her name is Stairla Groad . Hopefully Hot Topic can manage to have better Employs before they get sued or worse.
Best place to get clothes at the mall. Excellent service here.
Thia place is lame now. Everything is Disney and anime now. Where are the leather chokers and gothic clothing?
Love this store. It has everything i love in here.
Kinda sad all the anime shirts hot topic has is just mainstream anime need some more JoJos bizzare adventure merch
Visit was good this store is always friendly, and the range of things they have from keychains and accessories to shirts a ns jackets and a lot of apparel from different themes ranging from anime to bands and TV shows
Good place to go if your kids are hard to shop for especially if your daughters is into rock music
I love expanding my pin collection and finding so much Harry Potter and anime items. Its my favorite store in the mall!
Great hot topic, feels bigger than most of the others
My baby birthday she turned 10
This store is All Things Pop Culture and every day is Halloween at Hot Topic. If youre buying a gift for someone under 21, youll find something here for sure.
The staff here is always super nice and helpful!
Cute stuff, but always overpriced and crowded.
The manager was very helpful and kind.
They had SPN gear. I am so fkn happy rn and the peeps were hella nice.
Great place to find band shirts, Funko Pops, Loungefly, Bioworld, HerUniverse, Anime, DC Comics, Disney, Riverdale and other popular brands and items. They also carry various artists pieces for limited times, such as Gus Fink. Get the rewards membership, its free and worth it. Used with a Hot Topic credit card and great deals you can save a ton. We got a $100 Joker trenchcoat for almost nothing when I used my member benefits and hot cash. Bought concert gear, movie night attire and Halloween costume items that were all well made. We like the music and most staff can tell you about whats playing or recommend similar bands. Favorite locations for best service are Hulen Mall with Rudy or Northeast with Ashley. They know their product and are super friendly, go above and beyond to help every time. They both stay up to date on whats new and incoming.
I can always get awesome tshirts here.
Have Bnha,Nightmare Before Christmas,Harry Potter,Game of Thrones and others.I got a Toga figure,the workers are also really nice
Very friendly customer service. And greeted as we came in the doorway.
Love the makeup and perfume section I am to old for the clothing lol
You know you love hot topic.
Everyone was so kind and I LOVE everything
My bt21 children are there so all is good💜
It gives off a lively and nice feeling, the merch and products are amazing!
Good variety of topics. TV shows, anime, bands, its endless.
Love this store.. A little pricey but worth it👍
Staff was very nice! Good deals.
Amazing store! all the employees are so nice!
Its very crowded not alot oh walking room and had a very funky smell.
Although sometimes clustered, you can always find what you want.
Same hottopic as always! Good service and helpful staff.
Great place for gifts if someone has everything
Love this store, a lot of cool stuff.