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Central Automotive Repair & Service
615 Old Connecticut Path, Framingham, MA 01701, United States
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Central Automotive Repair & Service
Comments
Na
Review №1

My tire was leaking air really quickly. The staff checked my tire right away and fixed it. I only waited about 15 minutes. Great service!

st
Review №2

Got my state inspection. Quick, and painless.

Ut
Review №3

Quick, professional and friendly mass state inspection. Also helped me with installing the number plates. Free wifi.

Jo
Review №4

Incredible Customer service, quick and reliable work. Wish I could give it 10 stars!!

sa
Review №5

Very good first time experience had an oil change and one of the mechanics his name is Pablo was very kind he even fakes my tire pressure plus he was honest Ive been to another place before they keep telling me I need new brakes and I know I dont at Central Automotives you will get honest answers to your questions I am very grateful that Pablo is my new mechanic I will refer Central automotives to all my friends from now on, I personally want to thank Central Automotives for a great customer service even the front desk gentleman was so kind friendly and helpful I give you guys definitely more than five stars Im so glad I found Central Automotives there is nothing more better than an honest mechanic shop I recommend them to all of you you will not regret it theyre awesome

jo
Review №6

Faire price and professional highly recommended

Ma
Review №7

Total lack of professionalism. I showed up to get a state inspection, and it happened to be the end of the month. The owner looked at me and the entire group of customers behind me and says, You wanna get an inspection at the end of the month? Good luck with that! Hahaha! He says this looking out at a large group of customers behind me in order to get some kind of consensus and approval. Granted it was the end of the month, but really theres no reason to be rude and alienate a prospective customer. Prospect was as far as it went. I turn heel and walked out. Theres really no reason to be rude to anyone for that matter. Ill never go back to this place and it doesnt matter if he happened to have the best and most convenient service on the planet.Look at some of the previous reviews, youll see a pattern.Other reviews call them rude as well.

mi
Review №8

Great service. Fast. Nice staff

Ke
Review №9

Ive been using Central Automotive for a few years (oil changes, tires & brakes). The team is always friendly and I never feel like Im being over-charged.I had a flat and they came to my work (which is a few feet from their shop) to fill my tire, so I could drive it safely to their shop. I also brought my car in for a state inspection and in the back seat had a windshield wiper that I forgot to replace. When I picked my car up from the inspection, the new windshield wiper was installed. Awesome customer service!

Pr
Review №10

Got my Inspections done under 30 mins without an appointment. Quick and efficient. Accepts apple pay.

Lu
Review №11

Worst customer service ever. Front desk guy was awful.

Ke
Review №12

This place is honest and good. They are talented and reasonably priced

ma
Review №13

Horrible place with expensive prices. They are rude even on the phone.Dont waste your time going there.

St
Review №14

I called at 4:15pm asking if they were open for inspection stickers and the guy on the phone said yes but the machine shuts down at 5 p.m. he told me I would need to get there by 4:30 p.m. I left work promptly which is about 500 feet away and was at the counter by 4:22 p.m. where I was greeted with a smile. I told the guy behind the counter I was here for an inspection sticker and he told me that they are closed for the day. I told him I just called and the guy on the phone told me to get there by 4:30 p.m. To which he replied, Three people came in since then.So in 7 minutes three people showed up, and there were only two customers waiting in the waiting room.On my way out one of them was called up to the counter because her cars ready.They could have had the decency to save me a trip and tell me on the phone to come back the next day instead of lying to me.

ja
Review №15

Great Service, honest and friendly!

Se
Review №16

Very quick service, very fair pricing. Will definitely be coming back

Ma
Review №17

Good place to change oil and quick repair. Had a screw in my tire, they fixed it in 20 min, nice people. Discount if you work at the 500 old Connecticut path.

Gr
Review №18

Great people, great service, great technicians. Need I say more?

Cr
Review №19

Very professional. Gave a quote over the phone and actually did the job fot cheaper.

Ma
Review №20

This shop will provide sound work. The job will be completed with quality, but at an unrealistic charge to the customer. I had a starter placed in my vehicle that was marked-up almost 200% before labor. I understand that there will be a mark-up on parts (this is the nature of the business); however, Central Automotive Repair really takes the mark-up to the next level. Feeling like you are getting ripped off and actually getting ripped off are two different things - discerning the two may take researching the part you had installed. Additionally, the employee with whom I spoke, was rude; absolutely 0 customer service skills.In summary, quality work, BRUTAL PART(S) MARK-UP, poor customer service. If money is not an object and you simply just care about the job getting done then this is your place; otherwise, I would go somewhere else.

C
Review №21

Mark was great. Everyone at Central was polite & friendly and I had my car out of there within 24 hours of bringing it in (which had extensive damage). Thank you Central!

Ma
Review №22

Disrespectful towards the customer. Failed my factory tint for a state inspection. Will never have my business again.

Ki
Review №23

Very courteous staff. Nice waiting area Wait time is always less than what they say it will be. Never feel like Im getting ripped off.

Ra
Review №24

The owner/manager does not protect customers and ignores the State mandate to wear a mask when interacting within 6 feet

Sh
Review №25

Outstanding service. Honest estimate! I love this place!

To
Review №26

Long time customer

Es
Review №27

Very good place to maintain or do work to your vehicle awesome and friendly staff team 😊😊😊😊😊

Ma
Review №28

Place was recommended as my mechanic for 25yrs had a stroke...You need to make an appointment, only inspection can walk in. I made appointment for 8am.I was looking to get ac fixedAc compressor was needed and estimated at 1200, (800 for part 400 for labor and tax..)It didnt take long 20 mins for them to come to this conclusion.It would take 4hrs for the part to arrive once ordered before the installation could start...which would be a couple hours to do.I didnt have the day off so declined to a later date..Ac compressor which fits my auto is only 350 at autozone...with lifetime warranty after 20% discount.I was charged 32.99 for the analysis..1.00 for hazardous materials and 1.00 for parts..what parts?...35.05 total...Would be credited toward the 1200.00Also my battery case cover was ajar popping up my hood which i noticed driving down rt 9 after...pulled over and fixed battery casing so my hood closed properly.Will find someone else to put in my 350 ac compressor...

Lo
Review №29

Nice people work there very good mechanics

Su
Review №30

Always friendly and quick service!

Ch
Review №31

Nice people at the desk

Pa
Review №32

Very good price

Er
Review №33

Honest and local.

La
Review №34

Very good service and nice staff

Ke
Review №35

Very bad attitude.

Information
8 Photos
35 Comments
3.9 Rating
  • Address:615 Old Connecticut Path, Framingham, MA 01701, United States
  • Site:http://cars615ocp.com/
  • Phone:+1 508-877-2876
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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