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Catoctin Automotive Group
46A Thomas Johnson Dr, Frederick, MD 21702, United States
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Catoctin Automotive Group

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Ni
Review №1

I was looking for a car for a few months now, and I came across Catoctin. The owners were wonderful to work with. They were responsive, knowledgeable, kind, and accommodating. I will always be buying my car from this dealership. It’s not just a car, it’s about the experience this dealership provided myself and my family. Best dealership around!

Lu
Review №2

What can I say about Ramsey and his dealership? Awesome!! He knows his stuff about Mini Coopers and help decide on which one to go with. No pressure whatsoever. I test drove multiple cars, until I was 100% ready to purchase. I thank him for being so patient and making the buying experience a pleasure. Will buy from him again!

Ge
Review №3

Small business in a seller’s market. Ramsey, the owner, seems like he is a decent guy, but isn’t very responsive to inquiries. I stopped by this dealership on a Sunday to check out what was on the lot. Not a lot of vehicles listed on the website we’re in the parking lot or inside a showroom area. I don’t know if they aren’t available or sold but they were definitely not there. It has unique cars listed online, but again…are they actually available?

Ki
Review №4

I want to say thank you to Ramsey and Catoctin Auto Group. I bought a red Mini Cooper Hardtop from them, and I am extremely happy with the purchase. The car is great, and Ramsey really took the time to go through all of its features, making me feel at ease about the purchase. Ramsey and his dad are clearly honest guys who know a lot about cars, want you to be happy with what you drive, and who wont pressure you into the sale. The car I bought had low mileage and was very fairly priced. I would buy from them again! I really recommend Catoctin Automotive - you wont be disappointed. There is a reason this place has such great reviews!

Ch
Review №5

We just bought a 2010 Mini Cooper S from Ramsey and could not be happier with the experience. He was honest and open and let me take my time and answered all my questions. These guys are very transparent. You dont find that in a used car dealership very often.We had a small problem with the car shortly afterwards and Ramsey completely took control and fixed everything.Anyone looking for a reliable car would do themselves a great favor by checking out what Catoctin has on their lot.

Ti
Review №6

I worked with Ramsey regarding a first Generation Mini. Unfortunately the car I called on had just been sold. However Ramsey was very communicative when other cars came up and gave really good insight into the R53 platform. Professional, passionate, and courteous 100% of the time.

Ni
Review №7

Went to the dealership to check out one of my dream cars, the Mercedes AMG GT. Ramsey took time to explain all its features and details and was open to any and all questions. Hes very knowledgeable in the auto industry and gave some insight to current trends. He was open and honest about the benefits and challenges of purchasing private party. I hope to have the opportunity to do business with him soon.

Da
Review №8

Be mindful of bait and switch with these folks...For several weeks theyve been advertising a BMW M5 that they just dont have. When you call about the car, they say Sorry, that one just sold a day ago .. but we have this other one

Je
Review №9

Ramsey, his father, and the whole family operation at Catoctin redefine the car sales experience. Ramsey could not have been easier to work with; hes knowledgeable, reliable, fair, honest and straightforward. Theres clearly a reason they have a perfect 5 star record. Outstanding all around.

Ro
Review №10

Very easy to work with and gave me a better than fair price

Da
Review №11

The owners made me totally comfortable with their knowledge and expertise. Trusted them immediately.

Ae
Review №12

You want a mini Cooper this is the place to go

El
Review №13

My son bought car from this place in September paid the tags and registration and yet MVA has no record! If u could give a -star I would! Stay away

i
Review №14

Very dishonest seller. Falsely advertised the car with major mechanical issues. Car needs over $5K in repairs. Stay away.

Mi
Review №15

The only problem I have with them is about my tags and I feel like up being ignored when I call them

Ye
Review №16

Place looks abandoned, even though according to their own schedule, its open 7 days a week

Ch
Review №17

Ramsey was a pleasure to do business with and we would not hesitate to buy from him again.

Me
Review №18

Wow I cannot say enough about the wonderful experience i had buying my Nissan Rogue from Catoctin. They are the Best hands down. Jerome and Jerry made my car buying experience flawless. They even made sure I had an extra key for my vehicle. This may be a used car dealership. But the service and commitment to make the customer is happy put these guys above anything I have experienced so far.

Mi
Review №19

Ramsey was fantastic. Extremely responsive and knowledgeable. Went the extra mile to make sure all my needs were met. Next time Im in the market, Catoctin will be my first and last stop. Thanks again!

Ju
Review №20

I can say without hesitation that Catoctin Auto Group was easily the best auto buying experience Ive ever had. Jerry went out of his way to make my car buying process as smooth and pleasant as possible. From meeting/talking with me at odd hours, above-and-beyond help with the car buying process, down to driving the vehicle to me after I bought it. Both Jerry and Jerome were honest, no-pressure, and real, which I couldnt find with any other dealership. Also, the trade-in value they gave me for my truck was significantly better than any other dealer by far. I give Catoctin Auto Group the highest recommendation possible and will absolutely be back when looking for my next vehicle.

Am
Review №21

Hands down, the best car buying experience my husband and I have ever had. We were looking for a safe, used car for our daughter and Jerome helped us find exactly what we wanted and gave us the best price without the back and forth that you usually have to deal with at other car dealerships. We needed to have a couple extra things done to/for the car and Jerome and Jerry went out of their way to take care of everything so we didnt have to deal with it ourselves. The next time we need a car, this will be the first and only place we go. Highly recommend them for all your car needs!

Ry
Review №22

I recently purchased a Honda from Catoctin Auto Group. I found them to be extremely helpful and willing to make the process as convenient as possible such as dropping the car off at the mechanic of my choosing. The employees are very friendly and the prices were lower than other dealers in the area. I would happily go back to them for a future car purchase.

Mi
Review №23

Best experience Ive ever had buying a car. Everyone is super-friendly, not pushy like lots of car salesmen Ive had before, and go out of their way to get you what youre looking for at the best price imagineable!! Jeremiah and Jerome were amazingly helpful and always available, even after hours when I had questions and concerns. They helped me so much and pulled every string to get me in my car and I love it!! If youre looking for a great vehicle at the best price, I highly recommend Catoctin Auto group!!

Et
Review №24

They made buying a car so easy! Jerry and Jerome both were so kind and helpful. They were really accommodating in every detail regarding the car and giving me time to think things over and make my decision. Id recommend them to anyone!

Ak
Review №25

It was a great experience working with Jerome White in my car buying process. He gave me the best value for the trade in as well as great deal on the Nissan Rogue. He completed the sale and trade in prompt and professional manner.He provided great customer service even after the sale and made sure everything is working with the car and I get the tags, mats and extra key in the way most convenient to me.

Al
Review №26

My boyfriend recently purchased a Honda Civic here and had an excellent experience. They were more than accommodating and maintained transparency and patience throughout the entire process. We got a great deal and would highly recommend Catoctin Auto Group!

Ge
Review №27

I had a great experience at Catoctin. The whole team was exceptionally helpful, knowledgeable and polite. I never once felt pressured or uncomfortable which is common at most dealerships. They provided me with the carfax report and walked me through all the recent maintenance performed on the car. I also got an amazing deal, no other dealership in the area came close. I highly recommend.

Sa
Review №28

This was the best car buying experience Ive ever had! I cannot say enough about how far above and beyond Jerry went to meet my car needs! He gave me the absolute best trade-in value for my vehicle and an amazing price on a beautiful car that he even searched for and had delivered to the dealership while still keeping my price under budget. He listened to and exceeded my car expectations. He made the car buying experience very pleasant and simple. This is a small, private dealership and that made for a more personal experience with no haggling or pressure.I cannot believe someone would leave such a petty negative review about the hours and the car not being available which happens quite often on CarGurus because vehicles get sold all of the time and the site may not be up-to-date with that info. When you contact a dealer about a vehicle, you WAIT for their response as to whether or not the car is still available and THEN set up a time to see it. Jerry responded to my request very promptly, brought the car to me for a test drive that evening (I live an hour away) because I could not make it out to the dealership that night, and then spent the next week or so working with me and searching for the perfect vehicle for me.Five stars all around for Catoctin Auto Group! I will definitely refer all of my friends and family to them, and I will absolutely return to them for future cars!

Bo
Review №29

I just bought a 2006 Honda Civic Coupe from Catoctin Auto. Jerry and Jerome were very friendly, knowledgeable, and straight forward. They have great quality cars at really fair prices. I am extremely happy with my car and the customer service they provided.

Mi
Review №30

I recently purchased a 2008 Honda Civic from these guys. I also test drove a 2012 Civic, as well as a 2009 Toyota Corolla, and I can say with certainty that their cars are as advertised: low mileage, no accidents, no more than 1-2 owners. They even include Carfax reports for each of their vehicles, complementary.What isnt advertised is the great service and staff youll be working with. Alan and Jerome were very knowledgeable, easygoing guys with a lot of personality. Theyre not your typical used car guys either, they have a great deal of information about every car on their lot, and they wont give you the run around. If you have any questions, theyll do their best to get you an answer on the spot. Theyre prices are also very competitive, especially considering the kinds of cars they have on the lot. If youre buying a used car near Frederick, Maryland, I would highly recommend you check these guys out first.

Sc
Review №31

It was my first time purchasing a vehicle. Jeremiah, Jerome and Colleen are fantastic people who made my first vehicle purchase a smooth, easy experience. The relationship they all have with each other makes for a fantastic environment. I purchased a 2014 Honda Civic and it is absolutely fantastic.I would highly reccomend.Thanks again, Jeremiah, Jerome and Colleen!

Jo
Review №32

Great experience! Wonderful people to deal with!

Ma
Review №33

I had the pleasure of working with jerry on getting me a new car, and he was incredibly helpful. He had a great selection of cars to choose from, all with clean titles and no issues, which were reasonably priced. Jerry himself was very knowledgeable and very helpful in the selection process. All in all this is a great place to buy a car and these are the right people to work with.Max T.

he
Review №34

When my 20 year old was in an accident and we needed to replace her car I dreaded the thought of dealing with a used car dealership! - To my delight, I had unbelievable service and honesty from catoctin auto! -They went above and beyond to accommodate our schedule and assure me that all concerns I had were met. -I will definitely refer friends to you and return again if ever I have a need for another vehicle!!

Sh
Review №35

Jerry and Jerome have turned car buying into a heavenly experience. I do appreciate their willingness to wait for me after closing time to show me a car that I was interested in. They pride themselves in seeking out the best used cars with no accident histories so that you can put that worry aside. I love my gently used 2005 Nissan Maxima.

Ke
Review №36

A perfect first experience. Me and my girlfriend are new to car buying and the welcoming atmosphere here was amazing. We never felt pressured or obligated to only do our services here. I honestly loved the fact that the staff were just human beings, they didn’t seem like they were working, just doing what they love to do. We didn’t even get quickly caught up into introductions when we arrived and I loved that. So many times you go to car dealerships and it’s a fight to see who can talk to you first and that makes a lot of people uncomfortable. But here, they waited until we were ready. Jerome might be the best dealer in the tristate area, he knows his business, he even gave us info needed to make our buy better even if it wasn’t making him the most profit. He didn’t low ball us, he genuinely cares for his customers. Overall the experience here is far beyond the look of this place. It’s nice and small but the experience you get feels like this should be a CarMax lot. I found it hard to believe his spot was this small, and I know for a fact this is just the beginning for these guys. If you read this Jerome just know, I appreciate everything you’ve done.

Ca
Review №37

I usually hate dealing with car dealers, especially used car dealers. But they made the process very painless. They also gave us a better deal on our trade in than I thought. There was a small chip in the windshield of the car we bought. It could have been repaired, but they are replacing it, just to make sure it is taken care of right.

Sh
Review №38

Buying a car can be stressful, but if you want to shop without all the pressure to buy Catoctin is the place for you! Jerry was so helpful & patient. When I expressed interest in a car but was not able to get to Frederick, he offered to meet me half way. I ended up getting everything I wanted and the price was excellent! Purchase was simple, they had everything ready, & stayed after hours until I could get there to pick up my car. Thank you Catoctin Auto Group! Well be back soon for our next vehicle!

Ri
Review №39

Excellent place to purchase a used car. They seem to appreciate their customers and aim for continued patronage over just a single sale. They work with you to get you out on the road in the car you want asap. Very happy with the experience.

Ab
Review №40

Big thanks to Jerry and Jerome for helping us expedite our car buying process! The wife was looking for an used car and Jerry has quite a few - all with clean history. The best part was that more than half the paperwork and processing completed over texts. We merely had to spend an hour to finish with the signatures and handover of vehicle!

Va
Review №41

After my car decided to quit working, I decided to hunt for a van. I needed a family vehicle, with a certain trim, low mileage and within my budget. I went to several dealerships but Jeremiah was by far, the best salesmen I’ve deal with. He didn’t have what I wanted in his lot, but he was willing to help me find it, something that other dealers were not willing to do. He answered all of my questions and was eager to do anything in his power to find it and bring it to Catoctin Auto Group.It took him a couple days, but he found my dream van. It was very affordable, the color I like, low mileage and clean Carfax everything I needed. Jeremiah was very knowledgeable from the beginning to the end of the sale and he didn’t mind going the extra mile to make his customer happy.Thank you very much Jeremiah!!!!

Mi
Review №42

Jerry and Jerome were great to work with! They are changing the paradigm of car buying so that is completely customer driven. I recommend them.to anyone looking for a low mileage used car.

Ca
Review №43

Catoctin auto group - best experience to date! I cant believe how simple pain free my purchase was. None of the BS you get with the other dealerships. It would be nice if they took some tips from cotoctin. Jerry, super cool straight forward guy to work with! He was able to match the lowest price, we got and even went above and beyond to match an item we saw missing from another dealership. without the haggling and harassment. The out the door price was totally agreeable! We are very happy with the whole process unlike other dealerships where you get pressured to buy a lot of the warranties and useless addons that wasnt the case here. All in all, this dealership will have my future business! I had fun guys

Bg
Review №44

Jeremiah is a fine man to deal with. Very patient, polite and will bend over backwards to help you. Highly recommend this dealer.

ca
Review №45

I was a first time car buyer and was nervous about the process. Jerome and Jerry couldnt have made it any easier for me!! I found a great car, got an awesome price, and I couldnt be happier! I would highly recommend them to anyone!

Ro
Review №46

Excellent sales people! Knowledgeable, personable, and professional. So far, the vehicle is excellent too! Highly recommended.

Ri
Review №47

Pleasantly surprised and pleased at the quality of vehicles and level of customer service provided. A great start-up making used car buying a stress free and low pressure experience.

Al
Review №48

I recently bought a Nissan Rogue and had a great experience with Jerimiah and Jerome. I told them exactly what I wanted and what I hated and they took the time to find exactly what I wanted. I wish we would have purchased our first vehicle from them and saved us the headache from the sneaky lying car salesman stereotype. They are honest, harding working guys that will treat you right. You cant go wrong working with these guys and will have the easiest car buying experience ever!Update 11/27/17- the car buying experience was a gem, however weve had to buy new tires, new battery and now brakes. You may save cost upfront, but may be better buying a certified vehicle to save headache and unwanted cost after purchasing the car.

Ra
Review №49

Just bought 2209 Toyota Corolla the sales person was Allen he was very nice and respectful gave us a good deal that we couldn’t find anywhere else satisfied with the purchased from Catoctin .

Or
Review №50

I travel a long way to catoctin auto, never knew what to expect upon arrival until I leave professional,courteous,friendly the best car buying experience I ever have thumbs up ☝to management and staff.

Da
Review №51

Honestly, I didnt have that much experience with auto dealers what I heared was Most auto dealers speak more and listen less cos, they trying to confuse you But, at Cotoctin Auto Group no place for that Listen more ! That was the difference.It was beyond my expectations . I went from Baltimore I saw there, The best ever Customer Service in my auto experience .If somebody asks me regarding Auto I strongly recommend them.Jerry and ur coworkers Stay blessed .

jo
Review №52

Cactoctin Auto Group gave us the best auto buying experience ever! We couldnt be happier with our new 2011 Hyundai Sonata. Our car had an open recall - Jerry went the extra mile and resolved the issue with the Hyundai dealership quickly and completely. The issue was closed and we received the documents to prove it! Customer Services was great, Jerome met us after hours and Jerry even delivered the car to us. As I said, these guys worked hard to make things easy for us. The cars on the internet may look the same, but the personal interaction with the Cactoctin guys put them in a class by themselves. Next time I need a car, Im coming to Cactoctin Auto first. Thanks Jerry and Jerome!

Pa
Review №53

I got exactly car I need with good costumer service

He
Review №54

They are very helpful and go above and beyond to give the best experience to their customers! :)

Le
Review №55

Very friendly and knowledgeable staff, highly recommended!

Jo
Review №56

Friendly people

Information
55 Photos
56 Comments
4.8 Rating
  • Address:46A Thomas Johnson Dr, Frederick, MD 21702, United States
  • Site:http://catoctinautomotivegroup.com/
  • Phone:+1 301-695-1100
Categories
  • Car dealer
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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