Want to start by saying these guys are amazing to deal with! From our salesman Mike to the finance guy and the closer! Cant give these guys enough praise! This round was the most pleasant dealer car buying experience weve had in a lot of years! Thank you to everyone involved!Oh and Bunny in service was also a huge help in taking care of a minor problem with our son in laws old Explorer while we were there waiting to purchase our daughters new Explorer!We are a strong Ford family....and will always be!You Guys are awesome.....Thank you!

I cant say enough how appreciative I am for the professional and courteous manner that David Burda, Sales Consultant at The Frederick Motor Company showed us. David and his colleagues were welcoming and had genuine.Recently our Sons car was totaled as a result of a distracted driver. Thankfully he was not hurt but we were forced to purchase replacement vehicle for him. As a senior in college, he requires reliable transportation. Over the past two weeks we went to a number of dealerships in the area and while they were polite they did attempt to use the Covid induced supply shortage to their advantage. Not so with David Burda. The conversation was casual but professional and he was extremely knowledgeable. I would definitely recommend David and this dealership to anyone in the market for a new or pre-owned vehicle.Many thanks again David to you and your colleagues at the Frederick Motor Company!

Im blown away by the professionalism the service dept especially Bill, Keith the manager from the used dept., and also Ray O the sales person I originally dealt with. I had a issue with a truck I purchased, which had nothing to due with Ford, The team handled everything without 1 complaint, I am extremely satisfied with my purchase and the service. I will be recommending this dealership to my family and friends. I believe I was treated like one which is very rare . A+++

Thanks to Mike Kephart, I was in a new car in under 3 hours! No fuss, no muss! Finally, a fun and pleasant experience buying a vehicle!!!

Service Department is A+. Used the night drop and they were able to get to my car the next day.

Found the vehicle I’d been looking for and contacted the dealer immediately. I live across the country so I asked regarding shipping fees. They quoted me double what another company was quoting. That wasn’t a big deal. I was put in contact with the loan officer who took all day to send me a credit application. Once I submitted the application I was immediately approved. I received an email stating he would begin the paperwork. Two hours later he said his manager closed the deal already and the vehicle wasn’t available. Poor internal communication or just greed to close a deal first? I wouldn’t put energy or effort in to dealing with this group unless you are in person. They will sell the car from under you if they have another buyer.

I had a wonderful experience buying my Escape from Andrew! The finance manager, Elmer, was very professional and informative. Overall it is a very professional company, and I recommend the salesman, Andrew, to everyone!

My visit to Frederick Ford was the best experience I have had purchasing a car. The sales person Andrew was knowledgeable and able to answer all my questions and offer feedback.Juan the fiance manager was friendly and personable and made the buying experience quick.I will definitely return to buy from them again.

Great experience at this dealership! Gave them an offer and told them the reason why I was offering that price. 10 minutes later, they accepted without countering (I love the no back and forth process). speedy process. Everyone was super nice and welcoming. Definitely would recommend to friends and family!

My husband passed in August and this was my first experience buying a car on my own. My salesman Mike went out of his way to make me comfortable with my decisions and spend an extra amount of time helping me become comfortable with all the updated features of my new car. I really appreciated the patients that Mike had with me with my questions and also for the gentleman that helped me with my loan. I feel very badly that I cant remember his name but he was a genuinely nice sincere gentleman. I will be very happy to recommend Frederick Ford to my friends

I have been to a lot of dealership repair centers and the Frederick Motor service department folks are EXCELLENT. They go above and beyond and the service done is always reliable. Services are thorough and considerate. The only thing I wish they offered is free Loaner cars for when our vehicles are kept for more than a day. Would be helpful instead of going to Enterprise..

Bought a 2016 Subaru Outback. We worked with Chris and Ray. Both were excellent to work with. Very professional, no pressure at all. Very relaxed car buying experience. They went out of their way to help us out. We would absolutely buy from them again.

The people at this service center are remarkably kind and provide excellent service.

Frederick Motor Company (Ford dealer) performed vital repairs to my F-150 and did so in a timely and cost-efficient manner. Ken Reed and his team of professional technicians are excellent. I could see why Frederick Motor Company was rated best local vehicle repair shop in the Best of Frederick magazine recently.

The Frederick Motor Company is a great place. If you are a prospective buyer of a Ford vehicle, the sales team is friendly and courteous, they can answer almost any question you have, the test drive experience is pleasurebale especially considering the buildings location. Thank you to The Frederick Motor Company team for a pleasurable experience for me and my family.

These are good people and they do good work, but it is not easy to get work done at this company. Long wait times to get an appointment for repairs make it difficult to use them to make repairs. I dont know what the answer is to this...it probably is just how it is with auto repairs unless one wants to sit in a waiting room for hours? Loaner cars for customers would be nice...but not practical - given the numbers of customers they deal with. A company that could figure out how to handle auto repairs as quickly, easily and efficiently as The Lube handles oil changes would make millions!

The entire staff works as a team to ensure a good experience. I cant say enough about their kindness and professionalism. Thank you, Scott, for an amazing deal!

Great customer service and pricing! I drove one hour and 30 minutes one way. The car was even better than advertised and my conversation with Chris who is my salesman. Good people!

We had a great experience at Frederick Motor Company! Doug, our sales rep, was great. He was professional, respectful and considerate the whole time. At no time did we feel pressured, and all of our questions were answered thoroughly. We would buy here again in a heartbeat and would definitely recommend to our friends.

Entire staff was remaining safe and polite. Customer flow in and out of service area was being handle effectively. Cars were being fully sanitized throughout the process. Thank you!

I have developed a personal and friendly relationship with my service representative. Kenny has done everything within his power to make sure my service experience is a good one. He realizes that I know there are sometimes limits to what he can do for me. This is what I think this company wants, customers who feel respected and appreciated. Thanks Kenny and thanks Frederick Motors.

Superb experience with Scott Rosenfeld and the rest of the team at Frederick Motor Company! I have bought many used and new cars over the past several decades and this was top of the pack. Scott was available, responsive and knowledgeable without pressure ... we were in and out the door with our Honda Odyssey in under two hours!Thanks Scott!!

Top notch people.

They were very prompt with my checking inand the shuttle back home was ready and waiting for me when I was finished. They notified me promptly when it was done with a phone call. Being 73 yrs old, I have waited many hours in my lifetime for car repairs to be completed. Frederick Motor Company was different...prompt, well organized and even cleaned my car before returning it to me washed and clean .

The Frederick Motor Company, Goes Beyond There Ability To Work With Customers Who Come To Them With Repairs Request and Other Automotive Needs although There are Days When Everybody Has A Good Day Or A Bad Day at The Office, or The Customer In Mind Who Come To The Business, But You Find That With Ford There Staff, There Commitment To Service and Satisfaction, Sales and Such that These People Will Work With You To Truly Help You, But You Need To Ask For What You Want or Need If you have an Expectation These People at Ford Will Strive To Deliver To The Best of Their Ability To Help their Customers!There was this Ford Explorer That Was Brought To Them To Be Repaired, Not Knowing the extent of these Repairs, The Ford Motor Company Offered their Services and We Went To Work, Although There Has Been a Rough Analysis of The Scope Of this Vehicle To Boot. I Just Didnt Realize The Difficulty That This Vehicle Would Be To Deal With and The Headache This Would Cause, However;... I Believe that This Vehicle Can Become a Viable Road Ready vehicle again, Definitely Not a Junk - Yard Dog Vehicle Per / Se, it Only Needs a Little Tender Love and Care (TLC)and It Can Take a Person Behind the Wheel anywhere and I Hope To Repair and Restore This Old Paint back To Health Someday Soon, With The Help of The Staff at The Ford Motor Company And their Mechanics With Their Talents and Knowledge This Can Become Reality in Time For The Winter of 2019 - 20, This Ford Explorer has been a Challenge, But God Never said that Life Would Be Easy. Just Appreciate These Guys and them Gals at The Ford Motor Company Who Really Try Their Best To Satisfy Working With Their Customers To help Them I Believe, This is My Opinion, and We All Have our Days And our Own Opinions, Therefore, Bust a Move And Tell Us Your Experiences !Doug R.

Went in told them what I wanted and was looking for, and they were able to get me my new car within a few hours. Everyone was so helpful and friendly and made the process simple easy. Would definitely go back.

The staffers at Ford dealership are always very helpful and willing to do what ever it takes for good customer service. they keep you abreast of how work is coming along and thing extra that may need too be addressed. Bunny Rose is outstanding at her job very knowledgeable and outgoing.Thanks for good service, John Freed

Ken Reed is the best service advisor and is why I have bought 4 cars from Frederick Motor Company. He goes out of his way to communicate and is very thorough in his explanation. I cant imagine going anywhere else for my service needs.

We purchased our new Ford Escape today, and I have to say that I was very impressed with Corey (our sales associate). I cannot stand high pressure salesmen, and had expected to have to tolerate one today. My wife and I were pleasantly surprised by Coreys helpful demeanor, and willingness to make the sales on terms that met our needs. Thanks Corey for helping us through the process, and finding the perfect vehicle at a reasonable price.

I had been putting off the recall repair on my 2008 Ford Edge, but during this time of social distancing I called the Frederick Motor Company. They picked up the vehicle at my house, did the repair quickly, and returned it to my house the same day. Fabulous!

Dave is an excellent salesperson, he gives quick answers, doesnt leave you waiting, good on texting, very reasonable to talk to and deal with. The Caliber had 150K on it when I bought it and is running well so far, have put almost 2000 miles on it in a week, always a problem with used cars that components will wear out. and need replaced. So far so good. This is first car I bought at Frederick used but second or third I looked at, everyone did everything they could to bring deal together. Thanks.

Didn’t buy the car but had a great experience with Chris. He answered all my questions and offered to speed up the process for me. Would recommend you take a look and try this dealership.

The service advisor and mechanics did a good job at getting my car serviced. Everyone was very professional and polite.

Its been about a month since i purchased my used 2013 Mini Cooper S Coupe from The Frederick Motor Company, and month i had with this vehicle has been the best month of my life. Im so happy with the team at Frederick Motor Company they are very professional, funny and easy to get along with, they get straight to the point and dont hide anything from you, most honest car dealership ive ever been to. Thank you.

Purchased a preowned BMW, low miles, excellent condition. I drove over 2 hours to buy the car. Condition was as described when I got there. Professional staff were easy to work with.Cars on the lot are local trades from the Subaru and Ford dealership part of their motor group, not from the auction. They have a lot of nice cars at very reasonable prices. I highly recommend them and will be buying from them in the future.

We really like the tires and the price wasnt too bad but we would have liked to spend less of course. Now for why the 3 star rating. The appointment was set up close to a week in advance and no time was set when the appointment was made. We started to get daily emails telling us that the appointment was 8:15 am and then it was 7:30 am. When the vehicle was dropped off at 7:30 am my wife was told to go home instead of waiting for it. When I got home around 1 pm I called the service department and was told that they had not started on it yet. I told the service advisor that I was disappointed by this considering that the email stated 7:30 am appointment. Not too long after this we got a call that told us our car had been taken back and it should only be an hour more. We went shopping at Boscovs and stopped over to see if it was done and it was not so my wife waited for it. @ hours or so later they finally got it done. Seems that they had to wait for a Subaru to get its alignment checked out before they could do ours. We are not too happy with how this went and it makes me wonder if I want to bring my escape in to get new tires when I need them.

I always have a great experience with the Ford Service Department. Things are done correctly and quickly! Usually when I owned cars before Id avoiding going to the dealerships, but I love going to Ford as their oil changes are cheaper (The Works which includes oil change, tire rotation and checking your fluids, etc is only $44!) and they have a wide range of time to drop off/pick up as their hours are usually 7:30-7. And they explain things to me fully and take the time to talk to me about my car/the issues. I will continue to go to Ford for all my service needs!

Good morning,Thanks for servicing my truck. I arrived early and you were ready for me. The waiting room lent itself to a COVID-safe environment for me to work while waiting for the service work to be completed. I was out in less than an hour and as always, the truck continues to run great.Cam OversColonial Renocations

If you are looking for a pleasant car buying experience; this is the place to go. Courteous and friendly staff made the process enjoyable.

I was very impressed with the service area. Ken helped me dropping the car off and immediately asked if I needed a ride home (when I dropped my spouses car off at Fitzgerald a few weeks back I had to bring up I needed a ride twice, and the guy just wasnt that friendly). Ken was quick, friendly and polite, and they finished my recall work very quickly. They also brought the car to me which I thought was a nice touch. Very impressed!

We had a great experiences shopping our car from them. The salesperson Scott was such an honest man. He did not play any game with us like other dealers. We checked several dealers and got sick of their emails and phone calls without paying any attention to what we are asking them. We highly recommend Frederick Motor Company.

Historic dealership with good folks. Doug helped me find the perfect certified F-150 with low miles and great features. I love it and appreciate the way I was treated throughout the sales process.

Always good service from Ken Reed. Got my vehicle scheduled when it was convenient to me. Called me as soon as the oil change was done to come and pick up when I was ready. He knows I don’t want any black marks on my interior and Ken always make sure there is none before I pick up my vehicle.

Very poor service. I had an 8:00 am appointment. I dropped my car off the night before, and was the first car in front of the garage door.I don’t hear anything all morning, so I call at 12:30 to inquire on status of pickup time. I was told the mechanics were at lunch and my vehicle was the first to be seen after lunch. I was like WTF, my appointment was at 8:00 am.I heard a slew of excuses.I call back at 4:30, only to find out that now they need parts and it will take some time to order. The same part that I had told them 3 weeks earlier was bad when I made the service appointment.I’ll be driving up the road to Hagerstown for service going forward.

As always Frederick Motor maintains my car to the best performance. And when ther is an issue they are prompt in service. Thanks again to Bunny Rose and all at the service dept for the professional attention.

Nice clean car now hidden issues would have liked more for my trade in. I found it to be a good experience.

I had very friendly service. Mr. Burda was very helpful. Every one I dealt with was was helpful and friendly. I found a car there that I was looking for and a price I could afford.

Service Dept, Bunny is VERY RUDE. DISRESPECTFUL. Do not buy here because Service Dept is RUDE! Believe me, I have purchased many vehicles and dealt with many dealers but never have I been treated SO RUDE. NO CUSTOMER SERVICE SKILLS WHAT SO EVER MS. BUNNY.

I couldn’t be happier with my buying experience at Frederick Motor Company. They were all straight forward, courteous and professional. I particularly enjoyed working with Andrew. I enjoyed and appreciated the family feel of this dealership.

There was a recall on the Ranger and the Fredrick Motor Company was the closest Ford dealer. I was treated well and a convenient appointment was made. On that day, they were ready for the car and had received the parts. The truck was ready early in the afternoon as promised. This may have been routine for the Frederick Motor Company but the promptness and the service was more than I expected.

The Frederick Motor Co. is great. There is a problem with my new truck and Frederick Motor Co. is working with Ford to fix the problem. The service team keeps me informed every step of the way. I appreciate all they are doing.

The Frederick Motor Company hooked me up! Got myself very nice 2015 Toyota Corolla S. Great mileage very fair price under blue book. Their were few bumps while getting the vehicle (not their fault), and they were on it. They work with me, and got it done! Their were few issues with the vehicle that were not caught right away, but before left the dealership with keys to my new Corolla. They got those issues squared away, and are getting fix as we speak. This is company is were you want to get your first car from, and your last. I will be coming again and again. This company is as honest as they can be. An even though my experience was great there is no guarantees, but Ill definitely be coming back to see David L. Burda, and the other sales consultants.

I had a great experience at the Frederick Motor Company when I went looking for a new Ford F-150 pickup truck. The salesman, Corey, was very genuine in helping me determine the best truck for my needs and my payment options. Also, he was very accommodating and patient with all the questions I had and ensured I was fully aware of the new features of the F-150. I would definitely buy another vehicle from Frederick Ford and would recommend them to anyone looking for another vehicle.

So if you book online the prices are different then in store. They will acknowledge it and match the price but then add a random charge to bring it back up again. I once called in before. I called as a female and my husband called with the same info. Guess who got the lower price?After my alignment they broke something. I drove off and came back. They says the issue would be a $700 repair. Plus another $100 for an alignment. Please go to a mechanic for work on your car.

Excellent service and they make sure that it is fixed correctly. The mechanics are top notch and the service people are friendly and very knowledgeable about my car. They never try to sell you something or service that your car does not need. I have been coming to this dealership since 2004 and have always received the same excellent service from day one. Recently I had some body work and a paint job done at the body shop. And again the service people in that dept were just as kind and compassionate as the service dept. for mechanical issues. The paint job is looking really great. Their body shop people did an excellent job. They really blew me away when I found out that the job was done before two weeks were up. Awesome job for having to repair the whole drivers side.

Beware. This dealership has been on my radar for sometime. My father took his truck in. They suggested a 6000 dollar repair. We fixed it for 17 dollars. They do not care. We have had other vehicles repaired here and I am very suspicious they got us. Not this time though.

I had a wonder buying experience with the folks here. Corey the salesman was a joy to work with on the front end and Juan the finance manager topped it off with a full explanation. I higly recommend Frederick Motor Company for all your auto needs!

I had a great experience with the recall notice on my Ford Escape. I dealt with Ken Reed as my Service Advisor from making my appointment, to dropping off the car & picking it up. I needed my car back by 3pm, Ken called to tell me it would be ready in time & it was! Hes very personable & upbeat and made my experience TOP NOTCH!! Kudos to Ken!

Top notch Service Group. Ken was exceptional, he kept me informed every step of the way. I had 2 vehicles being serviced at once, both were done ahead of schedule. There is a reason I own 2 Fords and the Service Department at Frederick Ford is why I will keep coming back!

Very good overall experience. They do take care of the new cars fleet and of their customers.

Very professional, job was completed in a more than timely manner. All things explained to me throughly and completely.Me.Reed is a valuable asset to your service department.

I had an excellent experience with Ford Company when I bought my Ford Escape.  Everyone was very friendly and very helpful, especially Corey, Kevin and Juan who were very helpful and accommodating.

I recently bought my 2nd used F-150 from the Frederick Motor Company and I cant say enough good things about them! They are friendly, fair and honest. The entire buying process is very professional. I highly recommend them for new and used vehicles!

This is where I got my F150 and may look here again.

Scott Rosenfeld was great to work with in buying our Honda Pilot. He was great with getting back to us right away with our questions via email and phone. He was also very thorough in the entire car buying process. We felt very good with the transaction.

They finally fixed my car in warranty which was a battle. I have not had a good relationship with the Ford or Subaru sides of this dealership when it comes to the service departments. They have come up in the rating because once it was determined that Subaru would pay they fixed it quickly. Just the two weeks of will they wont they was stressful.

Scheduling is at least 3 weeks out... Asked to have my car done by noon and when I called at 11:45 for an update, I was told the car was just rolled into the shop. I dropped the car off at 7:30. I was then told when customers drop off cars for service, they try to get the car done by the end of the day.So, not sure why I paid 5k plus for a service contract. Apparently Ford stops caring about customers when they get their money.

Excellent Service,Scott Rosenfeld is excellent man, he do everything for me, I appreciate his service .

Don treated us with the utmost respect during our transaction. They were very accommodating answering all of our questions. We will purchase from this dealership again.

Great service dept. I used quick lane for all my service needs and the shop for repairs very friendly and very responsive to my needs. Just an all around good dealership14-Mar-20 went again and once again the exceded my expectations very good service

Quick Lane in formed me after review of check engine light code that additional diagnostic was needed and to bring vehicle back for drop off to further investigate issue. After making arrangements to bring my vehicle in as requested, I was rejected at the quick Lane and sent to the main service center to reschedule. the manager at quick lane stated we cant do that here, it ties up too much time and production with that being said 10 years of service and serveral thousands of dollars of business, i will, after my truck is repaired(at the main office), bring my business elsewhere. Quick lane can stick to quick business I have no issues with the workmanship and mechanics its the management attitude if quick turnaround I did not appreciate especially a 10+year client.

I have been servicing my Explorer here for 4 years. Ken always goes above and beyond. He provides outstanding customer service. he is an asset to your company and sets the bar extremely high. job well done! Always

I always take my 2018 Explorer to The Frederick Motor Company for services. This is where I bought my vehicle and they always make sure all my needs are met. Highly recommend!

Bunny in the Service center is fantastic! I was driving to work the other morning when my car started to act up and I drove straight over to the shop to drop off my car. The shop didnt open till 730am and it was about 710am. She was very nice and opened up early so she could check in my car and I could continue my journey to work. Little things like this go a long way, thank you so much!

Rick was great to work with! Got the car I wanted for the price I wanted. Great customer follow up as well. I honestly enjoyed the buying experience. I had a unique situation that Rick really went the extra mile to make sure I was taken care of. I will shop at Frederick Motor Company again!

Great no pressure sale, everyone was professional and honest, no hassel ! Go see my salesperson Andrew W. and finance manager David S for a great deal!

We cant think of a single thing that Corey Burda could have done better while helping us buy our new truck. We are seniors and have bought lots of vehicles over the years. I am not backward about stating that Corey has been our very best salesperson EVER. I will be recommending him to everybody that I know. He was very professional, kind, patient, polite, able to answer questions, and in general, he just did a TERRIFIC JOB all the way around. His personality is one that I was able to trust right away and we really enjoyed doing business with him. Corey even offered us sodas, coffee, and snacks. He was pleasant and we talked about movies, pets, family, etc. That did help me relax. We knew right away that he was the kind of salesperson that we like and trust. He appeared to be a very hard worker and it was important to him that we were happy with our purchase. Even the paperwork was a breeze. Corey made certain that we got all that was important to us in a new truck down to every detail. Corey is the best salesperson EVER! We were very impressed. He did all that he could do to help make this the best experience that we could have hoped for. As seniors, we really appreciated having such an honest and friendly young person to work with. People like Corey are hard to come by these days. We felt like we were in good hands. We think Corey has a very bright future ahead of him with his work ethic, people skills, and trustworthy character. We have walked away from a ton of salespeople over the years. Corey was doing his job at 100% right off the bat and kept impressing us. He is our salesperson from now on. I wouldnt buy from anybody else. Honestly, that is just what a fantastic job Corey Burda did. He deserves a lot of praise for a job well done. That was by far the very best experience that we have ever had in buying a vehicle. Giving the vehicle away was the only thing that I can think of that would have been better. Ha! We choose five stars and a perfect score for all of Corey Burdas work. He earned it.

Came in for a recall. Friendly, timely and easy to deal with. Ready when I arrived a delivered my car quicker than promised. No issues with service here.

We bought a car from this dealer and had it shipped to Arizona.We had an excellent experience. Scott Rosenfeld was great.

The work was completed on time and the service desk person was extremely friendly and helpful. She gave me an estimate before the work was started and explained each charge after the work was completed. One service was completed that I had not requested (she caught this error) and she removed the charge from my bill. I would highly recommend Frederick Motor Company, Subaru, for all of your Subaru service.

I was at the local Ford dealership having an extra key made for my Ford pick up. Then I saw this beauty in the show room . Its a 2019 - 350 GT Shelby Mustang. Very nice ride.

I was seen immediately, and my car was serviced fast and efficiently. I will definitely be returning and recommending this location.

1/4/2019I recently took my 2011 Ford F-150 to the Frederick Motor Company body shop for repairs to the front end and rear step bumper. Was very pleased with the Assistant Body Shop Manager Kevin Crotzer - he is very knowledgeable, courteous, competent, and has the best interests of his customers at heart - he did several repairs simultaneously and did not double charge me for labor. The Frederick Motor Company is both competent and honest. I will continue to bring my F-150 to them for service.5/26/2020Once again I took my F-150 to the Frederick Motor Company for maintenance and repairs. Once again the Frederick Motor Company did a superb job servicing my truck. Bunny Rose is an outstanding service advisor she is very knowledgeable and professional.

Kevin Crotzer and his staff in the body shop did an EXCELLENT job on my 2017 Chevy Trax. The paint job done was immaculate. But the superior service did not stop there. My car was cleaned from top to bottom. They notified me of how long it would take to have my paint job done. They made me feel comfortable and even called the rental company for me, to return my rental car. I would highly recommend Frederick Motor Company for auto body repairs. These guys are professional. My car looks the same as it did the day I drove it off the lot! Thanks Kevin!

The only place Ill go to get an oil change and other maintenance. On top of knowing that everything will be taken care of properly, we love the train table for kids and the cozy clean waiting room! My Son knows its there and immediately runs over to play and before you know it the car is done and we are ready to go! All the staff is friendly too and those extra helping hands with the car seat and the door are always appreciated!

Showed up looking for 2 cars and spoke with a man named Chris Curry. He pointed me in the right direction and I am very happy with my decision. The cars are great and the service was great. The entire process was finished in 2 days so it was very quick as well. I will definitely be doing business with them in the future.

We were very pleased with the entire experience of purchasing our new Ford at Frederick Motor Company. Salesman Eric White went above and beyond what was expected in accommodating us, no pressure, found for us the exact vehicle we wanted. Just a totally pleasant experience! Barrow in finance office was also great to work with! Would definitely recommend to a friend based on our experience with Eric.

The Quick Lane at Frederick Motor Company was outstanding. Fast, friendly service on the morning of Christmas Eve. Simply outstanding - thank you!

I knew I wanted a Subaru but Walter and the Frederick Motor Company made it a wonderful experience. Kind, knowledgeable, and fair. They didn’t waste my time. There were no hidden fees. Just good business and attention to detail. Walter took the time to go over everything, answer questions, and point out things I didn’t know. He followed up with a phone call. The entire staff was helpful and kind. Trust is a very important quality, and I trust Walter and the Frederick Motor Company. Great auto company because of the people! Oh, I love my Subaru Forester too :-)

I bought a mustang from frederick. Very nice transaction.

I have been taking my Subaru to the Frederick Motor Company for about 5 years and have always had a great experience. Their prices are fair and service is phenomenal. They do not recommend service that does not need to be performed and I have always trusted their expertise. Highly recommended!

Service was professional and extremely friendly. Salesmen were not pushy, but very helpful and respectful, unlike other salesmen we interacted with at Tate during same day. I ended up coming home with a 2018 Subaru Crosstrek and I am beyond pleased and happy! I would 100% recommend shopping/ buying at Frederick Motor Co! :))

Normally I have a great experience and trust the mechanics working on my car. But this time I lost all confidence. I knew my back windshield wiper was badly shredded and needed to be replaced. On inspection the mechanic working on my car said it was good. That tells me either you didnt actually see if it wipes or you didnt actually inspect my whole car and lied on the sheet. Not happy either way.

Really disappointed in them. I’ve had my Ford Focus in there for the same recall 3 times now. Never, have I had a good experience. It’s always excuses. I get if a company is busy, I’ve worked in customer service for years. I was set up with an appointment 3 weeks out, and when I finally dropped off my car this morning, they call me (after having the inconveniences of not having a car allll day) and say they couldn’t even look at it today. I was told they’d be able to at least diagnose it today. I wasted my whole day without a vehicle. Why did they schedule me if they couldn’t even look at my vehicle? I hate yelp reviews/negative reviews in general, but I’m super unhappy with the service desk there.

Ken was so helpful in setting up a test drive with the shop foreman to determine what was causing an issue I was having with my car. Then he arranged a time for me to bring the car in when it fit into my schedule. He kept me informed about the status of my car and made sure I was completely satisfied with the service I received. Hes a true asset to your company!

I am very satisfied with the service I get from Frederick Motor Company. The employees are very helpful and courteous and I know I can trust them to give me the best service. Keep up the good work.

Just had the 42,000 check done on my Subaru Outback and, as usual, the service was excellent. I have always waited at the dealership while different service needs were taken care of and the work has always been completed in a timely manner, a full explanation given of the work and expense and the service employees are always pleasant and cordial.

Easy purchase. Scott Rosenfeld worked around my schedule and when there was an issue after the purchase, they took care of me, no questions asked. When its time to purchase another truck, I will be going back to Frederick Motor Company.

Very good experience with the staff at Frederick Motor Co. - smooth process. All went well. Good deal on vehicle.

Great service. Look for Dennis Hall he is the best car salesman I ever dealt with.