My wife and I were looking into storage facilities to utilize during our move to Frederick. Jenn was extremely helpful in explaining the sizes and costs associated with the storage units. Her approach was very professional and not high pressure.

This place used to be actually a decent place when it was EZ Storage, but ever since Public Storage took over the front windows seem to be permanently broken so anyone from the street could just come in at any time, the air conditioning seems to be turned off, and overall the security just seems to be really lax. We are super disappointed with the changes, especially since they raised the rent on our space 50$. For what?

Jenn was super helpful and polite! She made the entire process convenient and painless.

Always a friendly greeting when having to enter the office. Both Jenn and Kevin were very helpful. The storage units very clean and large and always . The climate unit was indoors. It was temperature controlled and I never had to worry about my materials I recommendedThanks

Jenn was an absolute delight. Her bubbly and happy personality added to her knowledge and professionalism made our renting space at Public Storage an extremely pleasant experience. I wish she could share the formula for being so happy, even at the end of the work day. I highly recommend the place to anyone looking for storage. The place is spotlessly clean, safe and the price is way below what I quoted at other places.

Jenn was fabulous. She helped us from the moment we walked into the door with open arms. She was able to set us up in a matter of moments with a storage unit. We were very pleased with the cleanliness of the facility. 😊

Jenn was an absolute delight to work with. She was very helpful and professional. She went above and beyond in helping with our special situation. Great staff and facility to work with!

Jenn and Linda were so great to work with! All I had to tell them is what I needed and they led me to the perfect storage unit. The facilities and units are clean and ready to store. Would recommend this location over and over! Thank you ladies!!!

Nicole was great! Showed me two units before I picked one out and was super nice the entire time! Great place to get a storage unit!

I have been member of EZ storage Frederick for more than 6 years, I had three storage to rent a lot of waste of money that I paid a lot. two former managers did not make any suggestions to change to a large storage room instead of three storage room because I paid more than $450 monthly for more than 6 years, Jenn saw my records when I met her at Public Storage and check my three rents, she said waste of my money, I could have save a lot of money by moving to a big storage to save a lot of money. I was glad that she could recommended to move to a big storage room. I am very grateful for help me a big time. I will try to move an old rent room to move to big one by Friday. I will try to complete it by Friday after working since I have a big track meets on Thursday and Saturday for West Regional track meets for high school. she really helped me a lot and very supportive. I am very happy with a new manager.I am telling you that Jenn is the Champion woman to help people including me a lot. She made me a big smile and still need to help by moving stuff into big room by Friday.It is a highly recommendation for you to see her and move your stuff to her Public Storage on 7396 Grove Rd, Frederick, MD 27163

Currently moving 8 years of my life out of one place for a move and this location is amazing! The storage units are exactly what I needed, the building is clean and well maintained, and I feel my belongings are very safe with the security measures in place. Highly recommend!

Jenn was professional & polite--she provided information on the surrounding area and even recommended great areas to see. My experience was great. My 10X10 was ready and waiting---even with a lock if I needed it. Facility was immaculate and accessible and there were a lot of dollies readily available with 3 elevators for transport. I am happy with my decision to choose PS on Grove Rd.

Very knowledgeable customer friendly always on point. Recommend you again Jenn.

Always a friendly greeting when having to enter the office. Both Jenn and Kevin were very helpful. The storage units themselves are large and always clean. The climate of my unit was indoors. It was temperature controlled and I never had to worry about my belongings.

Just what we needed. Easy to get into, easy to get out of, definitely safe and secure.

This was my first time renting a storage unit and I wanted to pay in person, even though I had reserved online, and MAN was I glad I did! Nicole helped me and was absolutely wonderful! Because this is a new facility for Public Storage there were quite a few snafus at check-in but Nicole had the patience to help me through all of it, answer my questions and made sure my experience was the least stressful possible, even with the problems we encountered, which were all operational. A+ for customer service!

Nicole was super attentive, kind, and helpful for this last step of my move. The temperature controlled unit was the perfect size and felt very secure.

Jenn Always Very Nice And Knows Me By Name. Thanks For Everything!

Property Manager Jenn deserves all the credit for my experience. She made it a BREEZE!! Very very satisfied.

Great location easy to get in and out. Jenn worked with us to get the rooms we needed close together and answered all our questions!

This public storage was excellent! It was clean, friendly staff, elevators, and easy to get to! Thank you!

Nicole And Jenn Were On Top Of This Storage Facility! Kudos To Them! Highly Recommend!!

I had a really good experience with Jennifer. She was super friendly and she had answers to all my questions and concerns.

Jenn was very helpful with getting us all set up with our storage unit. The facility is clean, the security protocol is reassuring, so far so good.

I had a problem updating my payment information and Jennifer was so good helping me with everything, she is awesome 👏🏻 and not to mention this storage it’s kept so nice and clean!

Jenn was so helpful with my rental, and her positive disposition made the experience fun. Thanks!

Jenn is Great Thanks For Your Help

Jen is the best super professional and helpful, highly recommended this place!

Jenn and Autumn were great at walking me through the whole service, facilities were clean and I dont have to worry about my items getting ruined.

Ms. Jenn was amazing and went above and beyond to assist us during the stressful moving season!

Jenn (Manager) assisted me with all my questions and concerns. Great service at its best.

Very secure climate controlled facility. Very large elevators. Large dollys and carts available for moving stuff to the unit. Best place around.

People werent very friendly and didnt even acknowledge my daughter and I when we walked in and spoke to them. I believe it was because we were black! Im sorry to say that but itd exactly how I was made to feel.

Jenn, the Facility Manager was very courteous and helpful. Is a great facility and clean.

Jenn and her staff are absolute pleasure to deal with .. Facility is always clean ..

Jenn Property Manager Was Very Nice!

Jenn Is Awesome! Rent Here!

Friendly, helpful and professional

Jenn & Nicole Were Very Helpful

This facility is very clean. Jenn the property Manager is GREAT always friendly and helpful. Great prices, I would recommend if you are in need of a storage unit.

Very clean, very friendly staff.

My husband and I rented a very large unit and were in and out all the time. We changed to two smaller units and then back to the extra large one. We interfaced with staff a lot and they were always friendly and very helpful. The place is immaculate and I always feel safe there. I highly recommend them. If I ever need storage again, Ill come back in a heartbeat.

Wonderful facility. Such friendly staff. I love it here. My favorite one I’ve had. Thank you!! UPDATE: I may be leaving soon and I’m ridiculously sorry. This place is clean, peaceful and courteous. I‘m seriously considering re-renting a tiny space. Thank you!!

Michele was spectacular!! My wife and I were in a hurry during an unexpected corporate relocation/move across the country and were running low on time before our flight to return home and start packing. Michele understood our situation, worked quickly to get us the unit that fit our needs, and took care of us. Very happy customers!!

Absolutely love this place! We needed to find a new storage place when we recently moved, somewhere safe, secure, and climate controlled, somewhere we could trust leaving out belongings for an extended period of time and after much research of options we went with ezStorage and it has been our best decision ever! The staff are all so friendly. The whole building is always immaculate and clean. The elevators and XL wheeled cars they have helped SO Much with moving are stuff in. We come very often to move things around and we always have a great experience. I feel so safe with my stuff here. Great price! Great people! Great company!

Jenn is a great customer service

Great location and its really nice. Though you have to use the elevator they make it easy for you by providing carts and being able to back in to unload on the carts right there. Very easy

Best storage facility bar none. Management and staff are professional, courteous and helpful. I like the enclosed fenced-in building. Security features give you peace of mind. Everything is top notch. The price/s are very competitive. On-line email reminders, invoices & payments are a plus. Found this place by accident and I am more than happy with their service.Just wanted to add to my previous review. Nothing has changed in terms of the great service, clean facility and safe/secure environment. Far exceeds to the national chains. Also, the online payment system is very easy. Even better, the automated payment system works exactly as expected.

Super helpful and friendly staff! Michelle at the front desk went above and beyond to accommodate our storage needs! Great place, easy to navigate and very competitively priced!

Ian and Mandy were PHENOMENAL!! Customer service was outstanding! They helped my husband and I pick a storage unit during a very stressful time in our moving! Thank you guys so much!!! SO POLITE & RESPECTFUL! Wouldn’t think to go anywhere else! Thank you so very much!!

The facility is very clean and well taken care of. The staff is super friendly and very knowledgeable. The facility is gated and secure and the units are climate controlled. Would recommend to anyone!

Very secure and clean facility. Michelle made the process of renting a unit very easy. She made me feel comfortable and was very thorough. Would recommend!! - Bridget 4012

The staff at this location is so friendly and helpful. Happy I chose this company. Always clean and inviting.

This was the best storage location we have ever used. The management team, Lillian and Glenn, were so friendly and helpful. We were given a tour of the facility and it was explained to us why it is so important that some household items be stored in a controlled temperature environment. The management team also helped us to estimate the size of the units we would need. The facility is always kept so clean and has plenty of carts available. This is a first class facility managed by a first class team.

These storage units are very clean and easy to access. I have assisted my family moving items into a couple of storage units and the staff has been very helpful and a pleasure to work with. The location is in a convenient location. I will definitely recommend them to anyone else in need of storage.

This place is awesome! I never imagined getting a storage unit would be this fast and easy. They showed me a unit as soon as I got there and had everything filled out and ready to go within 10 minutes! The facility is very nice and clean! Would definitely recommend this location!

Michele was extremely helpful with explaining all the options and showing us around. We ended up selecting a 5x10 space which is way bigger than I thought! The security and cleanliness are top notch and we look forward to the ease of moving in!

The whole experience was great. It was easy to rent the unit. The place is clean and very secure. I would highly recommend using this facility.

Using the ezStorage Frederick has been an excellent experience for me. The facility is clean and convenient and the staff efficient, friendly and most helpful. I would highly recommend this facility and be sure to access their website for special internet pricing.

Nice & clean facility. Excellent rates with great specials. Michele at the front desk is awesome and very knowledgeable.

We LOVE ezStorage of Frederick! Beautiful, clean, secure and climate-controlled and the owners are super fantastic people. The value for the price point is beyond compare. Highly recommended.

I have been renting a storage room at the ezStorage on Grove Road in Frederick, Maryland for nearly 5 years now. It is a well-run, clean, and secure facility. As a woman on my own, I appreciate having a storage room there because I can feel very safe going there alone even in the evening when I need to. The resident managers, Lillian and Glenn Phillips do a great job and are very nice people. They are very knowledgeable and treat all the customers with courtesy and friendliness. I recommend the Frederick, Maryland ezStorage to all my friends who need a safe, convenient place to store their belongings.

The staff are incredibly nice and easy to work with. The facility is clean and very accessible. I highly recommend coming here.

Great service. Friendly staff. Immaculate. Never one problem in 6 years. Highly recommend.

Super friendly staff! Easy access to storage and no long codes to memorize! They validate upgrade online prices with your online reservation :)

I have been so happy with their service! The employees are so helpful and kind.I feel like my belongings are safe:)

Great place. Clean. Safe. I feel comfortable being there personally and with leaving my belongings stored there long term. Wonderful staff. Honest people all around. I would recommend this location/ company to friends and family.

Great customer service and awesome prices!! I really recommend this place if you’re looking to storage stuff that it doesn’t fit in your place!!

We always rent storage space at this storage facility. The management is always kind and informative. The facility is always clean and secure. The space is conditioned so your belongings are safe and not subject to heat and humidity which can damage your belongings.

Ive been with Frederick EZ Storage for over 2 years and counting. I chose this facility for many reasons. Location, cleanliness, and customer service were the most important. Ive known Glenn and Lillian ever since Ive been coming here. They are very professional and extremely easy to work with. Theyve always answered any questions I may have had and offered great customer care and service. I will continue to store here and look forward to seeing them and speaking to them any time I visit. I would also recommend coming here for your storage needs. They always seem to work with customers and their unique needs. I remember when I first started coming here. The unit I wanted was not available at the time. So Glenn and Lillian told me they would contact me as soon as the next unit I wanted was available. In no time at all, I was settled in and very comfortable with my conditions. Thanks again Glenn and Lillian for being fantastic people to work with! Looking forward to see you again!

Excellent storage room facility! The facility is always clean and the staff are friendly and exceptionally professional. Ive rented a unit here now for several years and never encountered a single problem. Always plenty of carts available for moving larger objects. Highly recommended!

This was my first experience with a storage facility, when the original closet sized space I had booked was too small for my needs, Glen at EzStorage in Frederick knew exactly where to take me, he showed me a 5×10 space and changed my booking on the spot. He even made sure to give me the best deal available. He was friendly, helpful and attentive through every step of the process and he made going through all the paperwork easy.

The staff is very professional and friendly. The facility is very nice and clean. The prices and accessibility are great, I would rent a storage again here anytime. Positive experience!

First, the employees are top notch - they should get a 5. Always willing to help as much as they can. Only problem is the corporate polices that are designed to be misleading. Best initial price you will find, if you play their system.

Michelle was very pleasant and knowledgable. She was able to answer all of my questions . I would highly recommend Frederick EZ storage on Grove Rd.

This is my second time renting space here. Friendly, knowledgeable, and professional staff, clean facility and great prices. I love the extra security measures as well as the rolling carts by the big doors to help make moving items easier.

Great location, Mandy and Ian are really nice to deal with. They know their business and very friendly. The inside of the building is well lit and very clean.

A great little spot close to everything. The access is secure and safe. They do have a 25 one time registration fee but other than that everything is straight shooting. The owners live onsite so if you have an issue they are happy to come out and give you a hand.

My company has rented from Lillian and Glenn since we opened in 2014. Lillian and Glen are always professional and provide the most wonderful customer service. (thats why I never look elsewhere for our storage needs) The facility is always super clean and always has the right size storage unit when needed. I will not ever use another company.

Wonderful experience with this establishment. They are courteous, prompt and well organized. The facility clean and awesome!

This storage facility is impeccably clean, inside and out! Plenty of carts elevators. Friendly managers! Nan

Ive been renting now at this facility for the past two years and have been very pleased. Glenn and Lillian are very pleasant to deal with. Friendly, outgoing and always willing to help. They work very hard to keep this EZ- Storage clean. Thanks to them for making this a great place to rent a unit.

Make delivers there maybe once a month, and the assistant behind the counter is very help, and always have a smile on her face regardless of what is going on

Great service! Makes it easy for even me to do!

Ian and Mindy were so nice at getting us set up, and the storage areas are so nice: clean, well-lit, wide hallways and very nice area to unload your car to access the elevators. I was impressed and recommend.

The owners made it a breeze to reserve a unit. Fast and friendly service. Super clean facility. Highly recommended!

Facility is clean, easily accessible, secure and well climate-controlled. Staff was courteous and prices were better than competitors in the area.

Very clean, friendly people, great pricing and convenient. Highly recommend.

Lovely couple running the office! Very clean and convenient place with great value. Highly recommend.

The front desk personnel was very nice and very helpful. The inside plus outside the business were very clean and well maintained

New managers and Staff are wonderful and very helpful! Highly recommended!! They even saved me money by giving me the cheapest rate.

Wonderful staff! Very clean and neat facility. Convenient access to unit and plenty of carts available.

Excellent customer services and space area is so clean and bright.

Mr. Glenn and Lillian Phillips are very good and courteous managers, who are very helpful with any question I may have. The facility is always clean incuding the restrooms and the carts. I definitely will let friends know about this facility that is user and customer friendly.

Amazing customer service from michele Very helpful and easy to work with

I stored household goods here for over a year. The managers Lillian and Glenn keep the place immaculate and free of insects and critters, are very professional in their interactions, and I had no problems with accessing the facility through the drive through gate. I would highly recommend this EZ Storage to my family and friends.

Amazing guys on the front desk and the best price on the area

Mandy and Ian were great helping us transfer our unit this morning! It was quick and painless!

Not a great place to do business. Please think twice before choosing this as your storage space.

The security and staff in this place is amazing! Always felt like a comfortable atmosphere and plenty of trolleys to use at all times.