Mike M. in the service department has been wonderful to work with since moving to Virginia; I have had both warranty work and an oil change completed at this dealership.Mike took the time to listen and diagnose several concerns that were not corrected at a previous out-of-state Ram dealership. His diligence took care of the issues that the previous dealership attempted to unsuccessfully address several times.Im glad I found this dealership and will continue to use them for future services.

The wait time for service was short, they also kept me informed throughout the process. They were through and checked everything, service was fairly quick as well. They replaced the oil pressure sensor (part $83) in my Ram 1500 and knocked out a few recall items (no charge). Minus the sticker shock for labor ($433)my truck is running w/o issue. My only complaint is after spending a good amount of money ($563) for service, they could have given my truck a quick run through their car wash. The service albeit pricey, was top notch!

I bought a new Jeep Grand Cherokee from Safford and my experience was top notch. I received excellent service from everyone involved in my purchase. This is my second vehicle purchased from this dealership and I will definitely purchase from them again.

Went in for an oil change for my 2018 Alfa Romeo Giulia 2.0. Got there a bit early for my appointment and they took the car right in. Didnt take long at all and the waiting area is quite nice. The overall experience was very nice. Would absolutely go back if Im able to for any future maintenance issues.

Brett was a great salesperson and guided me through the process of ordering my Challenger.On the day that I picked up the car, he helped with every detail making sure I was satisfied and instructed how to work all the computerized features.A good buying experience from start to finish.All the staff at Safford Dodge were courteous andhelpful.

I arrived at 7:00 am and was the first customer in line when they opened the service bay doors. I was immediately greeted by a service advisor and they took my truck back to the service bay shortly after that.I was getting my brakes done. As I waited, several customers that arrived well after I did had their repairs completed and were out the door.My service advisor finally came in to tell me what the technician found at around 10:00, 2 1/2 hours after it was taken back.The work was finally finished at 11:10. My truck hadnt been run through the new state of the art car wash that the signs in the waiting area said was complimentary. The sign said you can opt not to get this service by letting your service advisor know. I didnt tell the service advisor I didnt want my truck washed.No complaints with the work done, just the amount of time it took after being the first one in line. 3 hours 45 minutes is too long to replace 2 sets of brake pads and 2 rotors

Friendly courteous staff. Took care of my car and what needed done. Didn’t pressure me into buying any additional services.

I bought my jeep here and take it to service at the same place for the past 3 years. Never had a bad experience. All around great customer service - sometimes they have lack of communication inter-departmentally but they always accommodate and make it work for me. Service dept always tries to go the extra mile with my “wants” like I had an issue with the soft top and they fixed it. It wasn’t anything big but they are helpful.My only reason for 4 stars is the expense. Charging $73 for oil change is a bit much. Luckily I don’t commute much so I keep going back to them. But if I did, I’d have to find another place I think. Other than $$$ I like it there!

Mike and his team in service department did a great job fixing my ProMaster. Very informative and professional, most important got the job done in a timely manner. So I can get it back on the road for business. First time using them and highly recommend!

Jacqueline was super patient and kind. She was personable. We got off on the wrong foot when I was in negotiations with the dealership for a vehicle that they ended up selling out from under me, then the radio didn’t work in a car I was going to get instead to which I was informed they’d have to send to auction and they weren’t interested in selling it. After several hours of test driving and looking for a vehicle, I found one that I enjoyed and purchased. Overall a good experience in the end, but definitely didn’t start out that way.

This was my second Ram truck I have bought from Safford Fredericksburg. I worked with Joe Robinson, whom made sure I got honest information and made sure I got a fair deal. Not your typical car dealership, as you dont get some fake sales pitch like others in Northern Virginia. Just fair, honest customer service from everyone who got me in and out in less than two hours.

Troy and Skyler were great to work with and Troy is a man of his word, very good people.The customer service manager and the man taking my money have a hard time with the word NO. I really enjoy driving my Jeep Wrangler. It was worth the three and a half month wait.

Not sure I would use them again, 1st they charged $169 to plug in a computer to see what the check engine light was for and will not apply this to the repair. Next they told me the inspection was fine and then the next day they said it would not pass inspection due to the headlight having water in it. 3rd the price the are charging for there parts and labor seem expensive.

We have bought our last 4 vehicles from here and dont have a negative thing to say! I tookmy wifes 300s for a detail job and it was perfect for her birthday. Very nice people and the used lot sales girls and guys all the way to finance are super cool. Thanks again for making her ride super fancy!

If I could give them 1000 starts I would. I was met with kindness and humbleness. The sales team along with financial team were unlike any other. Never did I once feel as of they just thought of me as a sale. They went out of their way to find me the best deal. Even though I have purchased cars before this was my first big purchase with financing and I will be returning next year for the wife and kids new car.-Chris Tignor-2021 Ram Rebel 5.7

Gil is amazing. He went above and beyond to rectify the brake and rotor issue and even gave my car a wash and shine! I can’t say enough about Gil. He’s always so pleasant!

Friendly prompt service. Clean comfortable waiting room.

Accepted the emergency drop off of the vehicle, but didnt do much to otherwise support us during an emergency transmission failure while on a road trip. Forced to walk to car rental places along road with no sidewalk with 5yr old and 8 yr old, no offer/ability to determine warranty status of extended warranty purchased from another dealer. Overall lack of empathy. Opportunities to exceed expectations were missed along with the ability to meet expectations for a vehicle still in its factory warranty. Felt as if we were an inconvenience. Perhaps local customers that plan ahead will receive better service.

Stress free car buying experience. Jacqueline was able to find my family a beautiful new Grand Cherokee L Overland with a V8. Highly recommend this Jeep dealership!

Everyone at Stafford dodge always looks out for me and in best interest for our truck.Gill and Martha and staff always has warm smile as we drive into bay to check in.I just love that no matter who I deal with they always make sure everything is good to go before I leave. Thank u guys for always being customer service to everyone that comes by get the vehicles service keep up great customer service and Mechanial service you guys do for us .

I was very pleased with the entire buying process. From my salesman Ed to the manager Joan. No pressure at all and I got exactly what I wanted. This was my third purchase from Safford dating back to 1978. So, I can recommend them highly.

Everyone in Jeep service has always been very helpful and friendly. Josh is professional and service is fast. I love being able to pay for my service through text.

Safford took my truck in when I arrived which was about 15 minutes early. The service advisor was correct in his guess of the problem and the time to fix it. He kept me posted as I waited and they had the part in stock. The truck was clean when returned and he let me take the truck and leave while he finished paperwork. It was a warranty fix so it was at no cost. Everyone was pleasant and professional. Great job team!

Excellent customer service, professional setting and personnel, constant updated on service. Jim from the service department made us feel confident that our vehicle will be taken care of.

I drove more than 50 miles each way to have my vehicle serviced at this location and will continue to do so because I trust them that much. Working with Martha from the service department was by far the best experience Ive ever had with a Dodge dealership. If you can help it, ask to work with Martha.After a few poor and incompetent experiences from other Dodge Dealerships in the area, I cant recommend this location highly enough. I was starting to lose faith but faith has been restored thanks to Martha and the service department at Safford Chrysler Jeep Dodge Ram Fiat of Fredericksburg. Keep up the great work!

The prices are ludicrous for service. Can purchase every part listed for around $60 and you stated it could all be completed in 2 hours, so why is it over $700? Lost a customer for life over your shady actions. I can only imagine how many people you all rip off...smh. *Update: I did the spark plugs and air filter for $23 (30 mins)

I had a great experience with everyone at Safford Fredericksburg. Ben, Skyla, Dario, Troy and Mike all worked together to make sure my trade in and purchase went smoothly, and I love my new Grand Cherokee. Thank you!

Long-time, loyal customers! Martha takes the extra time to explain what is going on with our cars and gives us regular updates while it’s there. So happy with the level of customer service and value we get.

I came in to special order a Jeep. I met with a very dismissive salesman (wish I had gotten his name) who told me it was impossible to order anything and that he could only sell me one of the 3 Jeeps on the lot. I went to Fair Oaks Chantilly and they had zero hesitation ordering my dream Jeep. I will now drive past Safford every time my Jeep needs something.

This was the first time purchasing a car on my own and they made the whole process so easy and stress free! They also worked with me on everything so I was 100% satisfied! Thank you so much!

Excellent customer service. I took my vehicle in for a regular oil change. They were great and got me Backout quickly.

I recently had to make a trip to Safford Chrysler Jeep Dodge Rams Service Center for a Jeep Recall for my 2006 Jeep. I saw this place coming thru Fredericksburg one day and randomly stopped in to see what, if anything, could be done about the recall. I was helped right away and everyone, although busy, was so friendly and helpful. They ordered the parts needed to make the recall repairs and had me scheduled for the repairs within a week. When I arrived for the repairs the following week, everything went so smoothly and everyone there exemplified exceptional professionalism in every department. I also got to see the new Jeeps! I was not there for long. The wait, while repairs were being made was extremely comfortable and they were fantastic there! I would definitely return in the future for service or sales and I highly recommend this place.

My service advisor was fine. However the replacement part did not work. So after spending most of my day with this repair/replacement, I now have to wait for the new part then utilize my time to bring into shop. My time is also valuable.

The team at Safford Chrysler Jeep Dodge Ram and Fiat were professional and courtesy as can be. I had conversations with a few of the staff there and each interaction was a pleasant one. I went in to get routine service and a recall serviced and the personnel I worked with were very transparent about the entire process.

My service advisor Mike was awesome. He ensured all the job was done correctly and always kept me in the loop on the repair status. His professionalism, service knowledge and great customer service were AMAZING!!!

Gil is a great service advisor! He keeps me informed about all repairs. He’s very nice and professional.

Sammy was my salesman and he was great. He was able to get me out the door in two hours and stayed after hours to get me a deal. Jeff went out of his way to get bank approval for a great deal. Mike had the paperwork down to a science and was done in ten minutes. The Jeep I got is fantastic and they even lowered the price to get the deal approved by the bank. Stafford has a loyal customer now, and will be seeing Sammy again now my son wants his own Jeep when he gets his license this summer.

Awful experience! Ale is the worst sales person. This dealership will not get anymore sales from me or my family in the future.

Always excellent assistance when working with Josh Hilbert.He went above and beyond to ensure a safety issue was resolved. Took my Jeep to Safford when the collision center claimed no problems existed. The service tech saw the problem immediately. So grateful for the team at Safford.

Safford Jeep of Fredericksburg is by far the best dealership in the area. They are very professional, efficient, and knowledgeable. Ben Bethard is the man. I went in with a game plan and he was able to make it happen. Michael Felice the finance manager had everything put together and ready to go in record time. The whole experience was quick and efficient. I highly recommend Ben and his team. Thank you all!

I Went here to get an oil change and safety inspection. The service was fast and the staff was friendly and made me feel appreciated as a customer. Rae the cashier customer service was 5/5. Her attitude and professionalism was outstanding. I would recommend this service to anyone who is in need of vehicle maintenance. If you experienced bad service in the past give Safford a try.

I had an oustanding buying experience with Safford Jeep. The staff was extremely friendly and I was able to negotiate a fair price. Everything from ordering the vehicle to the final delivery was first rate. The staff made every effort to keep me up to date. They even checked up on me after I brought the vehicle home. I would certainly buy from them again and recommend them to others.

They were great! The guys at Safford were fantastic. Very prompt and diligent with their responses during the sale and initial negotiation. Highly recommend this dealership and their team! I will definitely buy from them again!

Hank is 1 of the most friendliest, & patient salesman there, & Jeff is an easy going manager who is fair, patient, & willing to work with you until you are satisfied. I highly recommend purchasing your vehicle from Safford of Fredericksburg!!

They had everything laid out once I got there. Customer service and attitudes were GREAT. I enjoyed working with Cy and the rest of the guys at this dealership.

I worked with Gabe with my visit to the dealership and he made my experience absolutely wonderful. His knowledge of the inventory was spot on and he listened to my needs and wants, getting me my 2021 Jeep Gladiator Sport. I did not feel like a person they wanted to get money from but part of their family. THANK YOU Gabe for hooking me up with my first brand new truck!

It was an great experience, it didn’t take all day and Jamar and his team made it happen. I got a new ride and a fair deal on my trade and surprised in what they actually gave me for it. I’m loving the new car and I would recommend this place definitely. Side note I was even offered a donut which made this not a business transaction but a fun day as well.

I had a great experience. Big Al was an absolute God send. He is the reason I purchased the vehicle. He should be considered for a management position...he has that type of skill.

I like to thank Mr James bogan, the technician and specially a big thanks to Mr Rick Evans for helping me out with my durango issues kindness and courtesy are at the root of a positive customer service experience will continue my business at this location.

Always a great experience here! I have bought 2 cars and plan to buy more eventually. Service department is great as well! I only take my vehicles here. I have been working with Mike in service and I cannot give a better review for him. He is awesome and was in constant contact during any work needed done.

Recently got a new car from them.. over all experience was great from the sales department and everyone else involved.. hell even their parts department had been awesome to deal with for other things.. had a few minor hiccups but theyve dont their best to work them out and please me and make things right.. and thats what matters most to me.. I dont need perfect.. just need effort for when things arent.

Good team of people. We were signed and out in my new truck in a couple hrs. Very fast experience

I really wanted to do this review due to the fact that in the past I have bought other vehicle at this particular dealership and that time was not a pleasant experience, but two weeks ago I stopped by to look at a Gladiator not having in mind buying it from them, but when I walk in to the dealership Mr. Troy Evans asked me in what can he help me, this gentleman treated me like I was a millionaire, with such of respect that I was impressed because my previous experience was so bad, I couldn’t believe that they had someone like him working there, then he introduced me to Alex a fine, polite young man, with extra patience, bottom line I was very impressed the direction the dealer has taken with people like them, I end up buying a 2021 Gladiator at a amazing price, and the last person I meet Kevin the finance manager he walked me through the whole process and worked with me so I was Happy, Because of these 3 guys I highly recommend this Dealer to buy a vehicle. 5 Stars to all of them. Thank You

Great folks to deal with. I was in and out quickly and the staff was courteous and friendly. They went the extra mile to make my deal happen. Will definitely do business with again

Gil Brown provided outstanding customer service, explaining - to my surprise - that my warranty was still active, saving me $1,000. Gil then physically showed me a couple things on my van, to explain recommended service. Outstanding experience. Total transparency and respect throughout the entire process. Was also flexible when I arrived late to the appointment. :)

Martha was awesome. I took my Ram to Lustine in Woodbridge. All they wanted was to change the oil for $220 even though I had the oil changed 3 days earlier. So I took it to Martha she found theres was a software update to fix the exact problem I was having. The other dealer didnt even check. The software was out 3 months before either appointment but only Martha cared to check.She is the only one Ill see from now on. Thank you

Great timely service and great recommendations for further services. Service Advisor’s always welcoming. Waiting area and showroom clean. Always appreciate the shuttle ride when needed.

Ive worked with Fred Brown for quite a while on a truck build prior to going in to see him. He was patient and responsive, along with providing actuate information each time I asked. During our meeting he was extremely helpful and knowledgeable. I wouldnt hesitate to recommend him to anyone.

Josh is always very helpful and goes over and above his mandate in rendering a personalised touch to his clients.He sends messages to remind me of scheduled appointments which makes sure I never miss the servicing of my car.At one time my car was was really dirty and he made sure it was cleaned for me for a small fee which was actually half of what I pay at my normal auto detailing center.Josh at Safford Fredericksburg is the Best.

Anthony was absolutely amazing! We contacted the dealer via the website on Monday afternoon and Anthony delivered our new Jeep Gladiator to our house almost 2 hours away on Tuesday evening! Anthony was never pushy, extremely easy going and so nice to work with! We’ve told everyone we know about our experience and highly recommend!

I wanted to give a shout out to Brett in the service dept. I went there this morning with a vehicle Ive never taken there before though I do regularly go there with my Dodge truck and Jeep. I was pressed for time and didnt think I was going to be able to wait to have an inspection and oil change done on my Nissan, well Brett started working with me and said he thought he could get it done fairly quickly. Well he got it done in 45 minutes which was fantastic and I really appreciated it. They have always treated me good there. So thank you very much for that. By the way the Nissan dealer next door said it would be 4 hours to have that done. Ill be bringing the Nissan back here from now on as well as my other vehicles.

From the moment I walked drove onto the lot at Safford I felt at welcomed. I am one that does not like to be pressured to make any type of sale, and Paul was laid back and “out of my hair.” Took the Z71 for a test drive came back and we talked. Jeff the finance guy was the same laid back way and helped get the best rate possible. Mike the final finance guy was welcoming and talked with me through all the details.Plain and simple the best staff I’ve ever worked with purchasing a vehicle. I will be back, just not soon I hope.

First visit to Safford Ram after relocating to Spotsylvania area. Great service and timely. Michael Motor, my service writer was the best. Highly recommended.

Horrible, liars and close to bait and switch. I was contacted about a truck so I drove to Fredericksburg for a second time. I test drove the truck and loved it. We sit down to talk price and Im told they made a mistake and the truck was priced $11,000 cheaper than it should have been but he thinks he could fight with his manager to get it for the listed price if I paid an $1,800 dollar fee to get the truck certified pre-owned status. According to Dodge website this truck is not able to get CPO status because its 14,000 miles over what Dodge allows. Find another dealership that wont lie to you.

The service was great! They came and picked up the car, kept me in the loop thorough outage entire process and bought the car back with every issue addressed. I am very impressed with the service I received on my car.

Fantastic communication and customer service from the entire team. Brett was very helpful and supportive!

Traveling from Tampa to York, PA towing our travel trailer we experienced an oil cooler failure on I95 in Fredericksburg, Va. After hours of sitting on the side of the highway, in 100+ degrees of heat and vehicle exhaust, we finally got both our truck and RV off the highway late that evening. Believing that it could be repaired, we selected Safford Chrysler Jeep Dodge Ram Fiat of Fredericksburg to have our vehicle serviced. We were in initially impressed with the quick response to service request, understanding that we were on a tight travel schedule. The service team initially believed that the engine was probably damaged, but gave us a couple lower cost options to get us back on the road if the engine had not been damaged. Based on the possibility that the engine was damaged, we began looking into new vehicles and called the Stafford sales team regarding a few vehicles they had, and also looked at other dealers in the area. The Stafford sales man Glen Curtis, called us to find out what type of vehicle we were looking for. He listened intently, took good notes and identified a great match to our needs, he drove the vehicle to our hotel, picked us and our two dogs up. Let us drive the vehicle back to the dealership and made us all very comfortable as we looked at other vehicles that would meet our needs. We continued to look at other dealers inventory. But after looking at many vehicles, we ended up selecting the vehicle that he initially brought to us. It was perfect for our needs and budget, he got it right! The purchase process was straight forward and more comfortable than I am accustomed to. They gave us a very good trade in value on our vehicle, considering our limited time constraints and the possible damage to the engine. They also provided a loaner vehicle while they detailed our new purchase. When we picked up the vehicle, they informed us that the engine was badly damaged and would need to be replaced, but they honored the original trade in value.We could not write a recommendation that would fully capture our appreciation of how we were treated by this team. At a time were we felt alone and somewhat vulnerable, it seemed like we had family taking care of us. They are truly a compassionate, honest and highly professional team! If your looking for a vehicle, we would highly recommend going the Safford Team in Fredericksburg!J&CTampa, Fl

I talked to someone in parts on 9/29 around 4pm. He was incredible helpful (especially compared to the dodge dealer in culpeper who was pretty rude). He didn’t Upsell me when he could have and kind of confirmed my suspicion about needing an OEM sensor. Probably saved me $120 bucks on an additional crank sensor.I have an 05 Dodge Dakota (4.7 V8). Check engine light came on and the OBD2 Code I pulled was for the cam shaft sensor. I had already replaced that (twice with duralast parts) and the crank sensor and the truck ran worse then before I changed anything (wouldn’t rev over 2500 RPM with sputtering). I put the mopar cam sensor in and truck runs great and was able to clear the code.

Very professional and treat customers with respect. They’re very fast and efficient in what they do. Will definitely recommend for any vehicle service

This was a great experience end to end. I looked at several dealerships to find a solid sales team that would help me get exactly what I wanted. Joe was awesome in discussing options, features, and helping me to order the truck I was looking for....other dealerships would have tried to make me buy whatever was on the lot. The prices were fair, negotiating was fair, and overall the buying experience was the best I have ever had when purchasing a vehicle. Plus on purchase day, it didn’t take all day, which was a big benefit. Highly recommend this team!

As usual, Martha was very helpful and knowledgeable. Was in and out ahead of timeBy far the best service department around.

Awesome experience with Joan and her staff over Memorial Day weekend. Not only did I purchase a new vehicle from Safford but so did another member of my family. They are giving great trade in values right now. Excellent dealership!!!

Really great service from Safford CJDSRT! From initial call (which was actually answered by a human) to scheduling the appointment and the friendly service I received from Josh, I literally had the best automotive service experience since purchasing my Jeep last Dec. i’ve always serviced my Jeep at the dealer. However, I started service with a much less customer focused dealer north of Fredericksburg. Safford has earned my Jeep service for life! Thank you for being much much better than the other guys on RT1.

I loved the people and service I received while purchasing my new Jeep. What a great place to deal with!! Loved Chris B. My sales person!! Very charming and just hilarious!! We laughed so much during our experience. I would recommend Safford to everyone!!! Of course we can’t forget that I also bought a JEEP!!

From start to finish, everyone was very friendly and professional. I went in for an oil change, tire rotation and state inspection, and upon arrival I was told that the cabin air filter was a recommended service for my mileage, which I agreed to. The place seemed pretty busy at the time, but they got me out the door in roughly an hour which was much quicker than I expected. I will definitely return for future service.

Safford Dodge is awesome!! Joan Bays is absolutely the heart and soul of this dealership. Her commitment to customer service and professionalism compares to none she always goes above and beyond. All of the sales team to the finance department are professional and Courteous, I would like to thank Brett Jones for all your help during my last purchase you were excellent. I have purchased several personal and business vehicles from Safford and I refer everyone I can when possible. I will continue to use Safford for all my vehicle purchases!!

Great service department. Great service writer Gil Brown. Great sales staff And especially Joan Duane Paul and Jeff. Never a complaint. Will always go back

The oil change sticker on the windshield showed the date and mileage when the oil change was done. Not three months and 5 thousand miles out. Also, tire pressure was not set. Right side tires have 36psi, left front is 33psi, and right rear is 34psi. All should be 35psi. I never get a check sheet of what is good or what is needed for service. When I purchase this truck, I paid $2,000.00 for maintains services. This is my second oil change with you, and I feel like you dump the oil, replace the filter, and out the door, I go.

Roger did a great job, went every step to make sure I was happy. The entire dealership actually was phenomenal. This is my first time dealing with this dealership, and I would definitely recommend them! Thank you for all!

Need to add another star. To start with the staff, they were outstanding. I enjoyed this buying process. The last car I purchased, from other dealership, it took the entire after noon to complete the buying process. This dealership, less than two hours and I was on my way home driving in my new car. Safford ChryslerJeep Dodge Ram Fiat has raised the bar.

Finally got a chance to have my recall repair done, I went to the dealership where they told me it would be 2 to 3 hours. I was out in about an hour and a half. In my experience, for a dealership that is remarkable. Well done!

Second car buying from them both experiences were nothing short of great! Amazing Staff Anthony helped us out. They fight for the best. Highly recommend

Had an issue with my air lift rear suspension on my new Ram truck and had a trip planned. Called the service department and spoke with Jim. He advised me if I could drop off the truck that evening they would jump right on fixing it the next morning. By noon the following day my truck was fixed and a state inspection done. Great job to everyone at Safford Dodge in Fredericksburg VA for getting everything repaired in a timely manner even though I did not purchase the truck there. I was in the market for a 3500 with certain options and sadly they had none and didnt have any coming in any time soon, otherwise I would had most likely purchased here.

This was my first service visit to this facility. I was greeted my Mike in such a great friendly professional manner. He was knowledgeable and even helped me figure out my warranty that was on my Ram. They did all that needed to be done and one of the mechanics saw rust around my 4 wheel drive part and he took off all the rust and lubricated it free of charge. The staff was amazingly friendly and accommodating.. you will have all my business and I reccomend your place highly.I just moved here and trying to make my way.. your employees welcomed me with a smile and made this part of my transition an awesome experience. 10 stars!!!

Gil did an excellent job at keeping me informed on the status of the repairs. Really appreciate the great service.

My vehicle’s regular maintenance work was done to my satisfaction and it was done quicker than I expected. Josh was great and recognized me as a repeat customer. He suggested what I needed to get done today and what I could put off until next time. He also gave me a heads up on what was coming up on my next visit as far as my preventative maintenance.

Good and quick service except they left my car smelling like the shop. A day later and it still smells of gas/oil. This was after I paid them for the wash and vacuum.

Alex was a great help would definitely recommend going to him if you want to buy a car he didnt try to over sell us he saw our price range and stuck with it and by the grace of God me and my husband drove off in our car

I came to drop my car off for my early mornin I am super blessed!My friend mechanic named Clark came straight from work to help me get my car to the dealership, I came to drop my car off for my early morning appointment and I got distress because I could not put it in reverse and I was stuck somewhere in the parking lot, they ended up fixing it for me on the spot just 15 minutes before they closed! These men were super sweet!Praise God! #recalls THANK YOU!

Awesome experience here! Al was my salesman for my 2020 Redeye and made the whole experience worthwhile. He kept me informed every step of the way from factory, to VIN, to paint, to ship, to delivery. Ive bought a number of new cars/trucks/motorcycles through the years, my ram I bought from Lindsay 2 years ago.... all took all day as they beat you down on prices, pressured you into unneeded warranties, etc. Not here, they pitched, I said no, we kept moving....I respect that over sleezeball sales tactics and the bait and switch. I just wish it wasnt so far away (Im in Winchester) bc I already broke 100 miles and I just drove it home. (Or if theyd ship to the Safford here in Winchester). I would have loved to see it come off the truck.Anyways 5 out of 5 stars for the process, dealership, and Al my salesman.DONT GO TO LINDSAY or LINDSEY!

The two young men that sold me my Jeep are awesome young men. We were able to find the perfect Jeep for my family and I. When it came time for financing. They were able to get the payments to fit my budget. I would totally recommend them.

The entire service team is always fantastic. I have been using them for 4 years now and they are very curteous and friendly.

Cheyne is great service advisor. He was very personable and took the time to explain service options. I walked in with no appointment; the service department took my vehicle and completed the service within a reasonable amount of time. I’ll definitely keep getting my Ram 1500 serviced here.

Wife dropped off car, but she didnt complain any do it must have been a successful evolution!

I am currently in the market for a new truck. My 2016 Laramie Longhorn 1500 is about to hit it’s 100,000 mile mark. So I figured I would upgrade. I came to the dealership, walked around for about 20 minutes with no salesman approaching me. Went inside to inquire about some information on what’s in their inventory. After their most junior associate answered my questions very directly, the sales staff never even tried to find something that I would possibly be interested in. I walked out and looked around for about five more minutes, again no one approached me. So got in my truck and now I am about to leave the parking lot very dissatisfied with their customer service.

I came to get air in my tire and learned I had a nail in it. They fit me in! Repaired my tire and since I was there, I asked to get my oil changed too. I was back on the road in an hour and now I can hit the road this weekend without issue. Grateful!

Anthony was amazing to work with. This was the best car buying experience we have ever had. Mike in the finance was great as well. We drove an hour to come to the Safford of Fredericksburg and we would do it all over again!

Service was completed as expected and well ahead of the estimated maintenance time. All my questions were answered and the car runs great. Just a smooth process from start to finish. Shout out to Cheyne for getting me taken care of!

I just really Love the professionalism and great service I have gotten to date from all rhe Stafford Jeep staff. The Dealership and Service Center is a nice clean and welcoming place. Staff always seems willing to help and they make sure to provide you a contact text in case you need them while your car is getting work done. I would highly recommend them to all Jeep owners in the area.My husband bought a Dodge Ram from their Dodge dealership and has gotten great service from them as well.

Anthony Carter is top notch! He has always been so very helpful and patient. I highly recommend visiting him when purchasing a new Jeep. 10 / 10