Just picked up my glasses from here! I needed my lenses from my glasses changed in time for my flight which was exactly a week from the day I came in and Abdul was able to get it done by Friday! (Dropped them off on Sunday) literally in less than a week and I pretty shocked because most places take 2-3 weeks. I was really happy working with Abdul, he took care of my glasses exactly the way I wanted them to be and within my time frame as well so I will be definitely be coming back here!
My husband has a fairly complex prescription for eyeglasses, and he was very impressed with the quality of the glasses that he received from View Optical. In addition, the service was efficient and prompt. We would highly recommend View Optical.
All of the staff are friendly, helpful and professional plus the Dr is great and answers any questions you may have. It is always a positive experience going to this office.Abdul was really helpful with the contact lense training and it helped a lot.
Purchased glasses here and the measurements were incorrect... went back multiple times to get it fixed, still incorrect. I eventually gave up because the process was a waste of my time. I went back at least 5 times and the prescription is still incorrect. Joseph and Amanda were helpful is trying to fix the glasses, however, my eyes are just not adjusting to the new prescription and/or their lens. The axis is slightly different than my current glasses, so Im not sure if its the material or the axis change. As much as I tried to make it work, I do not have the time to waste going back. Staff is very friendly and accommodating so I gave them 5 stars.
As soon as you walk in you will notice every one wearing a mask, ready to help and welcoming every person. My situation is a little different I had glasses done from another place ( not mentioning the name) I could not see anything from them. Amanda had me do an exam with the doctor, they figured out that my prescription was all messed up. Then she recommended a pair of glasses for me. She explained my vision insurance very well. She also took measurements for my progressive lenses with new tools. She took a picture of me on a pad and showed me how the angel of the frames are calculated. I was so happy with the service here and from all the staff. To my surprise my progressive glasses only took 4 days and they were ready. I received a text, email, and call. It’s so efficient, how they made sure that I know my new pair is ready. I highly recommend this friendly office
This is a professional, efficient business with the working person in mind. Ive always had quick, competent service here. Repairs are easy and quick. Appointments for exams are convenient. I appreciate being recognized as a valued customer. I had lots of guidance on using my vision plan to pay the lowest cost. I completely recommend View Optical.
Customer service (Thank you Amanda!) and frame selection is truly unmatched. I needed a new set of glasses before the sun went down and Amanda took extra steps to make sure that happened. Brilliant work! Thank you again for going the extra mile for me!
My wife and I go to View Optical for all our eyewear needs since we moved to the Fremont area for about 3 years now. Theyve been courteous and professional on our visits, especially Amanda. She is always friendly, knowledgeable, and efficient in taking care of us. Great customer service! Highly recommend View Optical!
The store owners are very nice and helpful people. They do their best to accommodate you and help you all the way from choosing a pair to working with your insurance. They are very knowledgeable of the insurance coverages, types of frames that fit your face, and making sure the glasses fit you. When I first came here I was looking for glasses with extra rhinestones, they had a couple of pairs but not exactly my style so I got a stylish Koali pair. A few months after for my next appointment they added a much larger variety of glasses with nice decorations and rhinestones just because of me. I had at least 15 pairs to choose from this time. This was so sweet I could not believe it. They even worked with me to maximize my coverage, were very patient and called the insurance to make sure I was getting the most out of my plan. I have been going here for the past three years with my husband too and will continue to go. It is a great store a few minutes away from home.
The lady working here is very kind and professional. Although I had not purchased my sunglasses there, she was willing to adjust them. They now fit my face much better. I will look them up when I need a new eye exam or glasses--thanks!
I came here when my glasses broke and they’re so nice. The staff is so nice and they made me feel so welcome. I am more than happy to say that I will come here in the future. They made my custom Valentine glasses and they’re sooo pretty!
The owners are very lovely and respectful people. So helpful and welcoming. Cant get any better ❤❤
I took eye exam here. The doctor is very nice, patient and professional, also helped me check my eye health. Recommend!
The wife let me know about View Optical because of their great inventory of Oakley frames which I prefer. I found the staff very helpful and was extremely impressed with the digital equipment they used to fit my glasses as well as their extensive inventory of sunglasses and eyewear especially the Oakley brand that Im interested in. Turnaround time was fast especially with my special prescription (tri-focal) and was insurance preferred.. Picking up was great too they ensured I was satisfied with the glasses before I left. They accepted my companies HSA and insurance with my carrier. Many thank will return again. Will be back next year.
Everyone has great senses of customer service, are professional & helpful .They are very carful with COVID19 safety measures.Joseph,has been helping us for all prescription eye wear, very professional & friendly .All our requestes has been met & in many occasions surpass to a very pleasant & an excellent experience Thank you Joseph & the entire staff👍
I had purchased contact lens for the first time and wanted to learn how to use it. I took an appointment at View optical and spend around 40 mins learning how to wear contact lenses. I was very nervous but the employees were very friendly and made me feel comfortable the whole time. The amazing part was they did not charge anything and gave me a bottle of Bio-tru solution for free! 5 stars for the brilliant customer service!
I needed my sunglasses repaired due to twisted legs, can it use it for a month and thinking about buying a new one. They helped me very quick and free. Thanks a lot!
I have been a customer of View Optical for the last 1.5 years and the personalized service I receive from Amanda in picking eyewear frames and acquiring the best type lenses for each set of my glasses its AWESOME. I just recently had my first exam at View and DR Lui (sp) was thourough. Very fast turnaround with my orders. Attention to detail is greatly appreciated and I refer everyone I know that has eyewear needs. Thanks View Team!
Definitely recommend this place. Amazing staff and service.
This place offer great service. They gave me a great deal on quality glasses with fast delivery. I would recommend to anyone looking to buy glasses.
Amazing service! Before going here I used to hate getting glasses. I am always amazed with the quality of service that Ive received in the times that Ive been here.I got my glasses with blueblock and without a doubt this is some good quality material. I work a lot in front of computers so my eyes used to get dry- now they dont feel as tired.Thank you Dora and the View team!Will 10/10 go there again! See you next year.
Such a good experience!! Sitara helped me find the perfect pair of frames and was extra patient with me while I tried them on and off and took pics, etc. She was so friendly I felt like I was shopping with a friend. Not once did I feel pressured to buy anything and she broke down my insurance costs in a simple and understandable way. Thank you so much!!!
Amazing service, the owners are really really nice and respectful. Definitely recommended.
Employees were very helpful and very nice. Helped me with picking the right eyeglasses with style. I would definitely recommend this place to anyone. Awesome job the crew does there.
I was helped by Alyssa, an optician at View. She was engaging and went out of her way to get my glasses to me-3pair!- in one day, and unlike Stanton or other chain stores, I paid less than I was told they would cost, not 100 or 200 dollars more. Every person I encountered there had this same helpful, glad to see you quality. I highly recommend View Optical to anyone in the Fremont area. Youll be glad you went there.
Love this place! People are patient and friendly. It just take me one day and I can pick up my glasses. Impressive!
This place is AMAZING. I have not had my eyes checked in four years and each employee and doctor I encountered was incredibly kind, helpful, and professional. The process of getting my eye exam done was easy and not at all complicated. One of the employees walked through different styles of glasses until I found the perfect one, and I was astounded by the large amount of high quality options. And lastly, with my insurance, I paid way less than I thought, even with added features for my glasses. I intend to keep coming here for my vision care and I highly recommend that you come here if you’re looking for a place to get your eye exams done/looking for glasses :)
Ok service, pick another place as alternative, I use to go to Costco and will go back Costco after coming here
Life Saver!!! Amanda was super helpful! Im traveling from out of town and my luggage was lost by the airline. I needed to get some daily wear contacts and no one had any in stock or could get them to me sooner than a week. I called View Optical and spoke with Amanda who informed me she could order the contacts and have them in the next day. I only needed 5 pair to last me for the duration of my trip until I can get home, and Amanda checked to see if they had a sample pack in the store and told me to come pick them up. Her excellent customer service is very much appreciated during a time that I was panicking dealing with my lost luggage issues. Thank you for having compassion for me today and being the little ray of sunshine I needed today. It was truly appreciated!!
The opticians are very kind and helpful! They are willing to take any amount of time and effort to help you find the right pair of glasses.
Great customer service. I been coming for my eye exam and glasses 3 + years, my daughters and I are always happy with service and patient from each individual staff. We go every year to check our eyes they always accommodate my timing request. I saw other review with 1 star .. I was very surprise. Something we have to understand is that Doctor prescribes and makes recommendations depending on our needs and what is best for our eyes if you chose to go for it then we paid to get it done from the optician and period. Your eyes will have to adjust to changes if you cant then services were given as per you request. It is not charity is a business with policy to follow. Im sorry but I always get great service and most of the people here have been given 5 stars. If you want good service good price and good glasses go to view in Fremont.
I have followed Joseph before he got his own store, I am always very pleased with my glasses. This time they are really beautiful, jewel-like see them for your optical needs I guarantee you will be happy 🤗🤗🤗
Very thankful to view optical, you are very professional and caring. I used to have hard time to get my glasses prescription done but now I know where I can go. Amanda helped me to find the matching frame she is expert, and Joseph Got the prescription done.Strongly recommend view optical every one there very nice and professional. I got my prescription done and pick new sunglasses in same time with very reasonable price even if you dont have insurance coverage still you can find what you looking for with good price. Thank you you guys are amazing.
I tried calling 5 places before I decided to call View Optical. They had the lowest price for an eye exam, and was able to meet with me the very same day. I could not, so I went the next day. The doctor took very good care of me, and ensured that my new prescription was a good fit for my eyes, since the last time I got an eye exam was 2-3 years ago. I would recommend them to anyone and everyone. They are a little hidden, but worth finding.
They helped me out with contacts when no other place was helping me because they ripped and I was out of town and did not have any extra. Every other place was being rude and difficult but they helped me out with a one day contact. Thanks to them I could drive home safely without worrying about my vision :)
Had a pleasant experience at View Optical! Dr Ling Zhou and the store employees are very professional and thorough in how they explain the details and take care of their customers. I liked their swift response and would recommend Dr Ling and the store for anything related to eye care.
I would have to say one of the best eye places I have ever been to. I was able to to see the eye doctor and pick out my new glasses the same day without an appointment. I also broke my glasses a couple of weeks later and they fixed them for free. The customer service here is amazing, and I will be going to them for all of my eye service needs as long as I am in the area.
View Optical was great! They were super helpful and helped me find exactly what I wanted. I work pretty late and the only time I can go get glasses is after 7:30. So I was very happy to find that they were open to 9p during the weekday. Amanda was very helpful and was able to get me all setup very quickly. Big thumbs up!
I just completed vision examination and purchased glasses. The experience and customer service is amazing and I am very happy. Dr.Ling is caring and explains things very clearly. Aiyssa walked me through different set of frames and spent enough time patiently explaining me about frames and giving me ample time to decide. I pretty liked the way she took me pictures of me in the tablet with different frames to help me make a decision to select the frame that best suites.. Finally I came out of store with confidence and smiles. Thanks for your amazing customer service :)My second most delighting experience was I was out of country for a while and they quickly shipped my glasses necessaries when I was in need as they are not available in my home country, I really admire their international customer service crossing borders and their commitment ofmaking customers happy.
Alyssa was great to both my wife and I in providing the glasses that we needed. She was incredibly patient with both of us and we walked out with 3 pair of glasses. Thank you Alyssa!
Found this place on google, paid them a visit and it was the most professional eye care and glasses store Ive been to in a long time. Amanda was really pleasant and helpful. If you are looking for great services and reasonable prices, this is the place to go. I will definitely come back and get a pair of spare glasses soon!!
Excellent, knowledgeable staff. helped me in choosing right frames for my kids covered by insurance. Gives honest opinion either for frames or optometry checkups. They value the customer.
Very friendly staff. Amanda helped me replace my broken frames in ten minutes.
Absolutely amazing service. Definitely recommended!!!!!!
I have had nothing but positive experiences when visiting View Optical. I am a third time returning customer, and the customer service provided to me upon every visit, has been great. Amanda is very knowledgeable and has helped me pick the right frames every time. So, do not hesitate to ask her for help.Wherever you go, the cost of glasses can be expensive, or not. View Opticals prices are not out of the norm, and the charges on your invoice will be explained in detail before payment is made. They do not force you to add on any extras to your lenses, but will suggest what is best. The final decision is yours.If you want great customer service, a good selection of frames to choose from, give View Optical a try, you wont be disappointed.
Great service. I had my prescription sun glasses from this store. The lady in the store is very knowledgeable and was helpful. Very small store but good limited selection. Go for the service and quality.
Very helpful staff and fast service. My friends that I redfered to this place liked their experience as well.
1 out 10 it’s a 5 on service.
Great service. Despite my awkwardness, the people here were very understanding and considerate.This location is physically small and getting here from I-880 involves an annoying U-turn however this is completely worth it. They have two entrances; the rear entrance, which youll use if you park in the back, immediately opens into the eye exam area.
Im really happy that this new eyeglass store came to Fremont. I was really fed up with where I used to buy my glasses, and this place was like a breath of fresh air in comparison. The Optician, Amanda, was very kind and helpful and the selection they had was great. Im sure anyone can find a pair they like....I also just learned they have a Dr. now so they can check your eyesight right there in the store.
Alyssa was quick and amazing, in and out very quick. Would definitely come back again.
Awesome service! Lost a screw on my sunglasses. Tried few stores before, but they couldnt find the right screw cause its tiny. I came here just wanted to try my luck. They had the screw that fitted, fixed everything within 3 mins, and free of charge .
Can make an appointment online, super quick service, open past work hours for me so thats a huge plus. I ordered contacts, it only took 2 days and i was able to go pick them up.
Very fast and great service. Highly recommended!! Happy with new pair of glasses 👓
Beware of this place if your glass does not work in the first time. Im a returning customer and was a satisfied customer until now. I actually referred many of my friends to this place, which I will definitely revoke.This year after my exam, doctor suggested progressive glass. I had no idea what it is, but they strongly recommended to go for it. After receiving the glass, to my surprise, it did not work for me. I was filling dizzy, there are blind spots on both sides, and everything looks convex or concave. There is no way I could have driven with those glasses. They also found the measurements were not accurate. When I gave the feedback, they changed the glass to single lens. But here is the catch - they charged me $40 extra for the progressive which they are not willing to give me back because they have a policy to not give back any money after the glass is ordered! The lady I was talking to was polite, but the owner (male) was extremely rude and did not want to even listen to my point and was just pointing me to the policy. She also agreed that this glass was not suitable for me since I drive car and not 65+ year old! Did I look like before that I dont drive a car or 65 years old? I feel like they just wanted to increase their profit and what how much money they can claim from insurance, they really dont care how good the glass should be for their customer!Finally, they were ready to pay me back my whole copay when I told them Im going to share my story online. Of course, I did not take the money back. Its not about the money, but its about how they treat their customer. Hopefully they will learn it someday how not to cheat their customers!
There is very good service and so nice with a Chinese speaking doctor Dr. Zhou at this branch. Thanks and blessing you!
Very friendly, great deals, and they have same-day service! Their selection is a bit limited, but for a small store, that is to be expected. Highly recommended!
Should have 6 stars. Awesome service.
Professional people, i got my spects repaired almost within 10 mins. I recommend this place for who ever wants a great service.
The best eyeglasses store I ever had visited, Amanda helped me to find the best glasses and I was out with my glasses In a bout 20 minutes great customer service and they have so many eyeglasses brands.
This place is awsome. I made four eyeglasses, everytine they are very helpful, and they always have the best price in Market!!!
Thank you for a speedy, friendly and professional service would highly recommend.
This is Great Eyeglasses store, Very wide selection of frames and I got My Glasses In one hour
Dr Ling Zhou is the optometrist of this shop, she is the best Orthokeratology doctor in town!Searching for a good doctor for my son, I contacted and visited 12 different local doctors who are fitting ortho-k lenses and found Dr Zhou is the most experienced. She is the master of two Ortho-K designs (all others only one): GOV (the same as Golden Vision) and WAVE. After doing my sons eye exam, she recommended one design that fit my son the best. Now my son has 20/20 vision during the day time without glasses.I recommend Dr. Zhou because she is very knowledgeable and provides best service. The price is more reasonable than other places. Again, she is the only doctor providing two designs.
Good customer service and fast service. Very happy with the service I got.
Great support in selecting the right pair of glasses, very patient and even stayed open past closing hours to make sure I made the right choice. Thank you!
Super helpful, great prices for FAST service. If you are ever in a pinch, this is the place.
Very professional and helpful staff and nice doctor.
They are truly amazing treated me with care and also very affordable I will be coming back for any eye care needs t thank you so much you are truly appreciated :)
The first time they gave me a bad lens, the prescription for me was actually wrong PD
They are good