They are very professional and entire lot is well lit a/security cameras. My Dad has a unit in their other lot just a few blocks away which has a gate with entry pin required for access. When Covid-19 hit ALL OF US, I have to admit I got quite a bit behind but I stayed in contact with Megan and her office girls... She told me she did not want to put my stuff to auction or sell it... She worked out a payment plan with me because I was finally working and when I got my stimulus check I just paid it all up and three months in advance. I could have lost everything I owned and my only chance at furnishing the new house for me and my kids when I got back on my feet...Thank you, Meghan!! Ill never forget that!!
Love this place. Never a doubt about security. And the ladies up front are always friendly.
On 5/26/20 I rented a 10x15 unit. We were in the process of selling our home and I needed a unit to place unused boxed items & furniture. This was a newly built location in town and seemed very clean. I visited the unit frequently adding items as needed in the beginning. We put our written notice in the middle of July letting them know we would be all moved out before August 1st as we were closing on our new house 7/24/20. On 7/25/20 we came to our unit with a UHaul to load stuff up. My husband had pulled a few boxes out and furniture and there were roaches everywhere. We had no choice but to put the stuff back in the unit as there was no way I would take those items to my new home. Since this was late on a Saturday afternoon I had to wait until Monday to call the office. In the mean time my husband and I bought foggers & baits. I called the office that Monday 7/27/20 and told them the unit I had rented was now infested with roaches and they did not come from my unit! They asked us for a key so they could look in our unit. We gave them a key but I explained looking in our unit would serve no purpose. They decided to place 1 fogger in our unit, which we had already done, but I have no idea if they did anything else to the other units. The infestation was clearly started in another unit. I told them I would have to stay another month to continue bombing before ever moving anything out. So I paid another $79 for the month of August. They never offered me a credit for the problem and they knew why we had to rent for another month. We continued bombing and finally on 8/8/20 we decided it was time to move everything out because the infestation was clearly in another unit and we would never be able to rid the problem leaving our items in that unit. So we had to pay to rent a trailer, again more expenses, just to move the stuff. So we paid a full month for August and only occupied the unit for 8 days of it after realizing they were not going to take care of the infestation professionally. I realize things like this can happen BUT all the units should have been professionally sprayed to combat whatever unit they were coming from. We also requested our key be returned and we were told it was mailed with our deposit to our new address. When I received the $20 deposit back there was no key in the envelope.
Good rates, clean facility and the staff is awesome.
Nice clean units and the folks are so nice. Highly recommend
Ok!
Megan was very helpful making choices. Clean and reasonably priced.
Have never hard a problem with the items I have in storage there.
Paid monthly storage 5 min in and out. Thanks Ladies
Have used this place twice. Clean, large units, kind staff and moderate prices
Rented storage bay from here, was very clean and a very helpful staff would definitely refer friends and family to them and rent from them again!!
Too many other places in town to put up with this place they tried to charge me an extra $150 when I paid 6 months upfront and only had my trailer in for 3 months. .....On the one review that says bo boriso dont go off of that he is their owner
Great place for storage. Courteous!
Great facility
Very friendly and accommodating.
Great people to deal with.
Need to get into my storage unit unfortunately my wife had the only key so went to the office to get the spare key from them they had said they lost it told me I needed to pay $10 for replacement key and the lady doing the accounts payable turn around in her chair and told the other lady to charge me$25 to cut the lock off of my unit the lady at the counter said its not his fault we lost his key she seemed very disappointed that she had told me they infact lost the spare keyWhat nasty greedy woman I feel sorry for your husband
Nice clean storage
Great people to rent from
Nice staff.
Owner is as crooked as they come
Good facility
Friendly staff!