My most recent experience with Authority Automotive again was great. I thought I had a little brake problem but didnt know for certain what it might be. Rick suggested I bring the car by for an examination. I did so the following day and once the car was up on the hoist, yes indeed, the front brakes needed some work. We agreed hed get the parts and Authority would put them. When the breaks arrived I received a text and we firmed up the date I could bring the car by for a repair. It went just as planned and I dropped off the car. Not very long afterward I received a call saying the car was ready to go. Rick goes above this too. I was given a ride home and then picked up after the work. I dont live all that far away but too far to walk. Absolutely great work, very friendly and Ive never had something go wrong with the work done in the last two plus years Ive been a customer. The guys all seem to have that attitude and a feeling that Im not going to be ripped off when having the work done.
Got my rotors and pads installed. I bought the parts and shop helped me replace them. They were very professional and quick in turning around the car back to me. Installation was done for a very reasonable price. This place is going to be my first stop for any future repairs. Do not go to franchise repair shops and get ripped off. Come to this authority automative!
Rick and his team are the best in the industry. Honest diagnostics and affordable, timely services are the factors that keep me feeling valued as a customer. Unlike many other auto repair businesses, Rick has never attempted to upsell me with doomsday and hellfire tactics. He fixes what needs to be fixed immediately, and counsels on what services might be needed in the future. No surprises or scare tactics here; just honesty and respect. I will never take my car to another shop as long as Authority Automotive is here to help.
This place is great! Went to a few places before this one trying to get my A/C recharged and they were rude and said they couldn’t look at it until tomorrow. Found this place and they took care of it right away. They looked just as busy as the other places too so I was very thankful for authority automotive. They were also nice and took care of the problem while I waited. My A/C now blows super cold 🥶 This place rocks!!
I highly recommend this automotive repair business. Rick and Chad have been awesome over the years keeeping my work truck running while I wait for vehicle prices to come down due to the chip shortage.
I always take my truck to Rick...the most honest and dependable mechanic around. He always diagnoses my issue correct and fixes it at a reasonable price. He does it right the first time...highly recommend Rick and his staff.
I have been going here for almost 2 years and Chad and Rick are great! They do a great job always fast and just genuine good guys. Its hard to find good honest mechanics and these guys are legit, I would highly recommend!
I was very happy and impressed with the service as well as the honesty of what needed fixed on my car...I purchased a cash car for my daughter and asked them to look over it and tell me what it needed. They were very honest and showed me items to watch for in the future, but when all finished we ended up doing an oil change for now...I really appreciated this honest transparency and will definitely be back myself and will recommend to others.
Ive seen numerous people recommend Rick Stumvoll and his shop, Authority Automotive, on various local Facebook posts requesting recommendations. After being ripped off and upsold one too many times elsewhere, we gave these guys a call and have returned several times since. Their prices are more than fair for their level of experience, competency, professionalism, speed, and honesty. No upselling and not pushy. I highly recommend Rick and his staff! Thanks so much for being trustworthy and helpful, guys!
I need to write a review because this is the 2nd time Authority Automotive could have taken me to the bank and didnt. Both times I didnt know what was wrong with my car(s) and other local name brand mechanic shops charged me for non-fixes. (a timing belt replacement which wasnt needed) Took it to Authority Automotive and they fixed it right first time with no additional hidden fees. One repair was my AC stopped working and I was staring at a $1700 repair bill at other places, they replaced a bad relay, not even $90. They could have charged me $1700 and I wouldnt have known any better but they didnt.You need to check them out if you need a repair.
Highly recommend this place. Very honest and professional.
Over the past few years, my family has taken all of our vehicles (5 cars) to Rick at Automotive Authority.Rick and his staff are always a pleasure to work with. We have been happy with their work and the pricing is very fair. In fact, this is how I came about finding Rick and his shop. I was price shopping a project for my car and he had the fairest pricing for the amount of work that he was doing.Honesty, quality of work, and pricing are the main things I look for in a mechanic - and Rick and his team hit on all 3!David Baker, The Colony
Rick, Chadd and everyone else do great work and at a very reasonable price. Theyve earned my business for sure.
Rick and his team are consistently professional, thorough and reasonable. I have been taking multiple vehicles to them for the last few years, and will not go anywhere else. Recently, they saved me more than $2000 by fixing an issue contrary to what a dealership and independent automotive chain said I needed done. They are straight shooters who wont disappoint!
It does great business if you need to get your car fixed by authority you need to make an appointment but I have a Room in the parking lot to park your car and sit I believe theyre a little high on the prices but all in all I feel like theyre hones.
Want to give a big shout out to Authority Automotove they were ethical,honest, and gave me great service to get my 04 fixed and back on the road in one day thank you guys for the exceptional service.
I took my vehicle to Authority Automotive and experienced good customer service, honest professionals, and quick service. I would recommend, and I will be using them in the future!
Excellent Service, much better than the car dealer.
Whoa! I was looking this up to ask a question and noticed I never finished my review!Little while back I came here in a pinch to replace my clutch that completely failed. It was late, and when I called to leave a VM he answered!Our schedules never lined up to meet, but was able to drop off and get it back with no issues!Also, his quote was for a normal repair, but when he started realized one part wasnt needed- so he let me know and put the cash difference in my cars console! That kind of transparency and honestly is rare!
They are experienced to detect the right problem and fix it properly until youre satisfied with work they have completed.
Rick & Chad are by far the most honest and trustworthy mechanics I have ever used in the 36 years i have been driving. They quickly diagnose the issue, give an accurate quote and state the time needed to make the repair. Will not use any other shop as long as i live within DFW. You will find out for yourself if you go there and can Thank me later.Wade B
Great Service friendly and fast. The pricing is competitive. Im a repeat customer and have work on my cars again.
You will not find a better mechanic in the North Dallas area. Ive had the pleasure of getting to know Rick and his guys over the past few years. They have serviced and fixed three of my vehicles at this point. Honest, efficient, and friendly are the best adjectives to describe Authority Automotive. Thanks again guys!
Fast good and quick
I have been using another local repair shop for the past 15 years, but gave Authority a try because of the reviews. So glad that I did. The reason I took the time to write a review is because Authority Automotive could have fixed what I thought was wrong for more money, but let me know that there was a less expensive alternative. They also took the time to examine the rest of the car to let me know things that were in need of replacement. The staff was very friendly and I felt like my business was important to them. I will be taking all 5 of my cars to them in the future.
Authority Automotive is the best of the best for auto repairs. Their knowledge, expertise and customer service is second to none. I will not take my vehicle anywhere else.
Chadd and Rick are both amazing professionals. I am retired military and they took such good care of me. Not only did they repair my car, but they offered a military discount. I can not say enough good things or recommend them with more enthusiasm! In the automotive repair world... they are Rockstars!
The work that was completed on my 2008 Honda by Authority Automotive was great. The work was completed in a timely manner and at a reasonable price. The car looks and drives like a new car. Thank you for your 5 star service.
We had an urgent need to have our car looked at right away. We checked around online and Rick at Authority Automotive was highly recommended. I called and Rick was able to get us in and the car repaired the same day. This was our first time to use Authority Automotive and we will be back for any car needs that we have in the future. Thank you Rick! ~ Richard & Lynda Morrison
Rick and his team are trustworthy and professional. They have helped diagnose problems and provided reasonable solutions to save us money from dealership repairs and service. They have helped with regular maintenance and have always met or exceeded the timelines they gave us for the return of our vehicles. They are highly recommended.
Rick is an EXCELLENT mechanic with an even greater attitude! I have always had a very good experience and Ill remain a customer! I have trusted him to diagnose and maintenance 4 of my vehicles over the last few years both newer and old models. I choose him because each time he has been thorough, detailed and completely transparent. He has provided me a great customer experience, a quality job and always stands by what he does.
Honest Quick Service!!!! I had a piece of undercarriage coming loose. They fixed it quickly and didnt charge me!!!! I will be bringing any future work to these guys!!
Rick at Authority Automotive has been our go to guy for years—the service is great and he stands by his work. He always provides a thorough and honest evaluation of whats going on with the vehicle and explains the issues in terms of priority, often giving you the option to wait on repairs that are not critical. Its great having someone you can trust.
5 Star Service!!! Very polite and Professional!!!! Great Prices. I will be coming here everytime to get my car worked on!!
We have been taking all of our family cars to Rick and team at Authority for years. We trust them implicitly and have always received great service and advice at a fair price. You can’t go wrong going to them for your automotive maintenance needs.
We like Rick and his wife because they’re honest with us, pretty straightforward which I like, and also timely. So far, I’ve had my brakes done and bearings. We appreciate that we can be honest about our budget and Rick tries to make it affordable for us.
I will definitely use Authority for all my mechanic needs from now on. I took my 07 Altima in to have the A/C repaired thinking it was going to take forever and cost a fortune. They found the problem and and had it fixed within a couple of hours. And the plus side is it wasnt expensive at all.
This is the second time I have used Authority Automotive. They were just as amazing this time as the last. I had been to another place because I didn’t think Rick did brakes. After getting a quote range between $1,400 and $2,100, I slipped over to call Chad to see if they did brakes. Well yea they do 🥴 Told those guys I would have to get back with them and I was outta there. Got it over and asked For Rick to drive it and see what he thought. He fixed it right for an 1/8 of what the other place quoted. He is a genius!! Chad is so sweet, I had a really bad tire on the front and on his own he moved it to the back until I could go get tires. They will always be my automotive place. I would trust these guys with my life. I can’t forget Amy, she is a breath of fresh air!!12/16/20Once again took my car to Authority Automotive for regular oil maintenance and Rick and Chad as always, made my visit so easy. I trust them completely and keeps worry down about if your gonna get good service. At the same time my daughter in laws car was having problems and they took care of her too so she could see why I am always raving about this place. If you want a great automotive place I cannot recommend them enough. Thanks so much Rick and Chad😊!!!!!
Great experience all around.After another shop quoted me an arm and a leg for a repair, I called around for quotes. Just getting a quote from some places was a pain. Rick at Authority Automotive gave me a quote right away (most others made me wait until they called back). The quote was similar to a few other shops, but based on the good reviews and the way I was treated on that call, I decided to go with Authority.The original shops diagnostic was for an extensive repair, but after Authority diagnosed the problem, they suggested trying a cheaper fix first, and then if that didnt work they would credit the cost towards the larger repair! Well, the cheaper fix did work and saved me a ton of money.I have a feeling the original shop would have barreled forward with the more expensive repair, and when it didnt fix the problem, probably would have charged me the additional cost of the cheaper fix too.So glad I decided to give Authority a try. They have earned my repeat business.
I chose this mechanic based on the great reviews and the location of the shop. Rick has worked on both of our vehicles and has done a fantastic job! The service is great and the price is so much better than several other mechanic shops. I am the type of person that takes the time to do a lot of research in order to find a good shop. I read reviews as well as call different places. I get a pretty good first impression just by speaking to someone over the phone. I was very pleased with the knowledge and expertise that Rick provided regarding the issue I was having with my vehicle the first time I spoke with him. Rick is great and we have been going to him ever since I found him!
I dont often take time to post reviews, but Authority Automotive in Frisco warrants my time and attention. I own a 2000 Range Rover, a vehicle that many shops wont work on. And since the vehicle is so old, its often hard to find parts. Competent, honest and reliable mechanics are difficult to find these days, and I feel fortunate to have found this shop! I feel that they provide me with quality service and parts at fair prices and have never been disappointed with their work. In fact Id trust them to work on any of my vehicles.Over the past year and a half Ive had Rick, Chadd and the fine crew at Authority Automotive work on my Rover multiple times, performing such services as tune up, replacing the exhaust intake, checking electrical components and replacing a muffler.Each time Ive contacted Rick hes been able to get the vehicle into his shop without delay. The mechanics have done troubleshooting and diagnosed problems quickly and given me the rundown on what needs to be done, as well as letting me know about minor repair items that arent critical.Give them your business--Im confident youll be more than satisfied.
Took my 2007 Hummer H3 to a Brotherly franchise and got an estimate to fix my 10 year old car that was outrageous. I began looking online for a small repair shop with decent reviews and found Authority. Their estimate for the same repairs was ⅓ the cost of the big guy and they were able to get to my car the same day. Ive used them several times since, and every time they are the same, consistently honest and efficient mechanics. They are not cheap, but their prices are reasonable and fair. The mechanics are truthful, Ive never felt gouged, Ive never felt I was told to replace a part I didnt really need, they call and return calls efficiently. We have 2 older cars (10 & 6 yrs old), and these guys have made it cost effective to hang on to them. Oh, and did I say Quick? Every time Ive had work done its either same day or next day service. Lots more than I can say for the big franchise that took 4 days to diagnose my car and wanted 3 more to fix it! Authority does not have a beautiful lounge, free coffee, or free wifi. I will gladly do without those to have my car up and running quickly without maxing out my credit card!
This was a great experience. Very honest mechanic. Dropped my car off expecting it to be $1,000 if not more, but it was only $180. The owner Rick, called to make sure everything was running okay after i got my car back. Would highly recommend and if needed will go back.
Rick is a great mechanic. He’s HONEST and does a wonderful job. He’s been my only mechanic for the last 15 years. If your looking for a person you can trust then you should definitely go to him.
The work is always top notch! Have never had any issues. Repairs are timely, staff is nice, and the prices are fair. You won’t go wrong working with Rick!
Great work, completed in a timely manner.
I recently moved to the area. I HATE trying to find a new mechanic when relocating. So when my car started having troubles, I asked some people in my neighborhood car club. AA was highly recommended. And I know why, Rick and his team are honest, timely, and reasonably priced. I will take my vehicles to them exclusively.
A friend recommended Authority Automotive to us and we have used them three times now. Rick and his team work hard to figure out the issues and in a timely manner. We have been pleased with the professionalism, work performed, and the followup we received and would recommend them to all our friends.
I’ve taken my car to Rick and Chadd on several occasions when I’ve needed work done, and they have done a fantastic job, every time! I had battery trouble, and after a new battery completely died about 2 weeks after it was installed, they gave me a brand new one for free. I was floored! They gave me a ride home once when they had to keep the car, and have offered a ride other times. They don’t try to sell me on things I don’t need (I have an 11 year old car and trying to keep repairs minimal), and have been more than fair on my pricing. Anyone looking for a great shop, I recommend this place!! I won’t take my car anywhere else!!
Rick and his crew are top notch. They are accommodating, professional and honest. He has been our family mechanic for several years and I won’t go to anyone else.
Rick and his associates have always done a great job servicing my Chevy Equinox. He is my go-to mechanic. He is very price competitive (and certainly much more affordable than the dealerships), and quick to both schedule an appointment as well as completing the work. I really appreciate the time he takes to explain the problem(s) as well as showing me the replaced part to point out exactly what the problem was. He stands behind his work and warranties. I would definitely recommend Authority Automotive.
Authority Automotive is my go to repair shop for my vehicles. Their honesty and integrity is far superior to any repair shop I’ve gone to. As long as they’re around, I will mover do business with anyone else. Thanks Rick, for opening up an auto repair shop that I can trust and feel good about.
Reasonable prices. Most of all they are really sincere about taking care you! A+ service!
Very friendly and professional! If you found them through a coupon service I would just have them price match it.That way they get more money for their awesome service!
I have been taking my truck to Authority Automotive for many years. Honest and trustworthy Come support small business
Rick and his team took great care of me on short notice and really quick. Replaced my fuel pump and a couple of belts at a really fair price. Definitely found my car guy.
This is a great place to take your car for your repairs. The owner is honest and very quick on his work! We have used Authority Automotive every time we need something fixed on our vehicles! Not to mention, affordable prices too!
Rick is great, always looking out for the customer and letting you know exactly what is wrong or right with your vehicle. And follows up after you get you vehicle back to make sure everything is still good!
Was very impressed with the number of high reviews so had to check it out for myself. The experience was just as I hoped it would be. First off, Rick was kind enough to give me a ride home after I dropped my vehicle off.Had a few issues with my high-mileage Tahoe and Rick gave me my options, letting me know which he thought were necessary and which wouldnt really make sense financially based on the age of the vehicle. Very much appreciated the honesty. Got my SUV back the same day.My son told me last night, Dad, the Tahoe is running amazing!!Thanks to Rick and his team!
Rick and his team were able to quickly diagnose, quote, and repair my vehicle quickly and professionally. I rarely trust my vehicles to anyone, and with that being said I feel more than comfortable leaving my rides in their more than capable hands, and will be going back to them anytime I have a challenge I can overcome myself. Even better was the personal touch of having Rick reach out to me a few days later via text to ensure that the repair had produced the results I was looking for. Thanks Authority Automotive, and while I hope to not see you for a long while, I will be returning if I need to!
Rick and his staff are my go to guys! Not only are they honest, their prices are fair and the repairs are done in a timely manner. I’ve had a lot of work done at Authority Automotive but I’ve also saved thousands by using them! My wife and I have older vehicles, one is 12yrs and the other is 18yrs old. Authority Automotive is responsible for keeping these vehicles on the road and saving me a car payment every month!
The mechanics at Authority Automotive are honest professionals who work quickly to address repairs and concerns for your car. Each time I needed service, my car was given a detailed review to address the current issue and identify potential future requirements to ensure proper functioning of my vehicle. I was given options, when applicable, to either replace or repair parts in consideration of cost. I trust the team at Authority Automotive with their professional integrity and will continue to use their services for any future repairs.
Honest and great mechanics. I have a rear brake shoe problem and the dealer quoted me a crazy price. Rick beat the price and also took care of it in one day. This was for a 2003 Sequoia / Tundra truck. I will be back with my Land Cruiser and Honda.
I took my car to Christian brothers and they quoted me double the price of what Rick charged me. Rick was very honest caring and even checked on my a few days after service to make sure my car was in great condition and it still is! He will always be my go to mechanic and I highly recommend him :)
Professional service Representatives & pleasant !!!👌🏽
They worked me into their already busy schedule last minute. They fixed everything with my brake system (grinding/brake booster/master) within a days time. This was my second experience here and will definitely be a returning customer, if need be. Thanks again for the great and honest work!
Ive had the privilege of using Ricks services on a few occasions. On my truck I have had a valve cover gasket and thermostat replacement and he had then both done in less than 24 hours and on a great price. He is the one to go to because with him you know he will do the work that is needed and will do his best for the best price. He wont rip you off like many mechanics and has amazing customer service
I was referred to Ricks shop by a friend. I didnt have anything major to be done. But I had a headlamp I couldnt replace the bulb in. They took a few minutes to do it and told me it was on the house. A majority of places wouldnt do that. That alone goes a long way to win loyalty. Ill be back with any additional mechanical work I need done. Thanks!Update 6/29/2019 - Authority Automotive again and again prove to be the best shop around. Honest, thorough, and they stand by their work.
I love taking my car & husbands truck to this place. Prices are reasonable, the People are Great Professionals with Excellent Customer service, communication ! Totally dependable, Worry Free. I just drop off the car & keys . The owner goes Above & Beyond of your typical mechanic. 5++ recommended
All those 5 star ratings are valid. Went in for a brake pads replacement with self supplied parts. Easy in, easy out within an hour and half. Job well done and extremely cost effective compared to pretty much everyone else I can think of.
Rick is an excellent mechanic and runs a very professional auto care shop. We recommend Authority Automotive.
Rick and his team are extremely professional and honest!and their pricing is an extreme value.
Some of the best customer service I have received in a long time.
Authority Automotive works so hard around my crazy work schedule. The work is top notch and Rick and the staff are so accommodating. I don’t know how I would get anything done on my vehicles without them. I won’t go anywhere else💜💜💜💜💜
Great prompt service. Cant recommend Rick and his guys enough. Will continue using these guys in the future for all my car needs.
Honest. Reliable. Friendly. Fast.
Highly recommend...Rick and his guys know what they are doing, and reasonable prices
Excellent service best price anywhere.
Rick and his team are amazing and the service is second to none Ive experienced! These guys, Chad specifically, recently trouble shooted a stubborn issue with my wifes car and was able to get us running like new. I will not take my vehicles anywhere else.
Very honest and transparent! Got a quote from another repair shop for several hundred more, and they fixed everything for 75% less. I highly recommend this car repair shop!
Rick will take care of you. Honest and professional
I took my car to Rick. He and his team always do a fantastic job. Rick has been working on my cars for years now. He is honest, trustworthy, excellent mechanic that I would recommend for any mechanic need. He and his team always do a great job. Authority Automotive is #1 place to go.
Very friendly staff-greet you with smiles immediately you come. Their customer service., prices and professionalism is unbeatable!
Had a great experience with them. Rick is very honest and knowledgeable mechanic. Quick work and wont overcharge.
These guys are honest, thorough, and stand by their work. Weve taken all our cars there from Kias to Mercedes. Always good work. Always excellent service.
Rick is always fast, dependable, and reliable when it comes to my car. His pricing is far more reasonable than getting my car repaired at my car dealership and recommend him to all my family and friends.
Great service and great people and very reasonable
I have had the misfortune to need Ricks service on several occasions. I have had the GREAT fortune to have Ricks service available. Many times Rick could have done work I thought I needed & charged me accordingly. Instead of taking me to the cleaners, Rick found the true problem, told me what it would cost & fixed it for the quoted price or less. He has fixed or checked out a few problems free when they were simple items. You can look long & hard, you wont find a more honest, reliable mechanic that takes pride in his work & customer service.Not sure just how one improves upon a rock solid impeccable reputation for work, ethics, customer service, customer satisfaction as well as cost to the customer & pride in the finished work, but Rick keeps slamming ahead of all expectations & his competition. Finding a guy like Rick is like winning the lottery!
So I would like to say being new to Texas it is nice to find a shop that holds values like that of Authority Automotive. I picked this shop solely because of the Google 5 Star ratings and it turns out that they have earned every single one of those Stars.
I have been going to authority automotive for years and I have learned that they Siri your vehicle like they would do their own and if they would not drive unless a repair as necessary and they will let you know. I think they take pride in the fact that they care about their work in the amount of effort they put in it stands alone. I would recommend Authority automotive to anyone has a vehicle and wants to ensure it stays in good running condition. My mother takes her vehicle to them as well and I recommend any friends that I have to please take their vehicle to authority automotive and what then work on it.As a coach and teacher my schedule can be very hectic and they always seem to go the extra mile and making sure that I am taken care of a timely mannerRice
They mechanics were very nice and thorough.
I always had an excellent experience at Authority Automotive. Rick and Chad are honest and competent! Highly recommend!
Great guys to work with. Friendly service, down home but not shade tree.
Ive use Rick at Authority Automotive a few times with my old car. He always did what he said he would do, and for the price he quoted. He never pulled any shady stuff. I still recommend him to friends and family in the area.
Amazing service! Great customer service they get you in and out super fast and quality service wouldnt go anywhere else!
Excellent customer service and an unbeatable price. Very honest and thorough repairs on all of our vehicles!
We have tried nearly every shop until we finally found authority a couple of years ago. They dont have the most glamorous shop but the technicians are head and shoulders above the competition. We use them because i finally feel like we found a shop who is not up selling us and who is not guessing at our issue. Their skills are tremendous and they are professional and honest. They take care of our work vans and our personal cars and even though they seem to be the highest quality, somehow their pricing is still really fair! Thanks Authority Automotive, youre the best!
Trustworthy, fair with excellence service. Absolutely the only one I trust for our cars. Thanks Rick for consistent excellent work.
Rick is thorough and trustworthy. He does good work.
We love working with Rick!! He knows what he’s doing and is an honest straight shooter! Look no further he’s one of the BEST!!! Thank you!!!!