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Zuri Modern Furniture
7884 TX-121, Frisco, TX 75034, United States
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Zuri Modern Furniture
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Zo
Review №1

Extremely modern and cool furniture. When you want to get the latest look, come here you wont be disappointed. One of a kind pieces you wont find anywhere else. They normally have unadvertised promotions. Sales consultants are friendly and knowledgeable. No pressure sales here. Highly recommend.

De
Review №2

I absolutely love the bar stools we purchased from Zuri. And when one of the floor protectors failed over two years later the wonderful folks sent me a new seal absolutely free! Who does that?? They are a wonderful company of people passionate about high quality modern decor. My go-to place! Love Zuri!

Sa
Review №3

Ive ordered 5 pieces of furniture through them and out of 5, 3 came damaged. One was damaged even though I paid for white glove delivery and the other 2 items were completely shattered in the packaging, with no outside tear on the package. Its been weeks and the issue still isnt resolved. On top of that they want me to pay $200 more for the replacement of 2 of the items. Dont order from them. They dont value their customer and their items come damaged.UPDATE: The damaged furniture came in October, it is now MARCH and still no replacements. DO NOT ORDER FROM HERE.

Ja
Review №4

Quality product, but deliver and install took over a month longer than originally promised.

Ma
Review №5

I really like Zuri, their showrooms are good but also is their website pics of rooms designed with Zuri furniture. Zuri employees are great to work with and delivery and setup is 5 stars. I have bought many pieces from them over the past two months and I am totally happy with each purchase. The quality of furniture pieces are first class, the beds, nightstands and matching dressers, full wall pictures, consoles, bar stools, end tables, coffee table. Two bedrooms decked out and full living room all Zuri. Would like to have the bedroom nightstand lamps they show pictured on their website but they dont carry them. Very happy with Zuri!

Be
Review №6

I purchased a leather couch and a bed with them online.The quality of the product is very good.The sales team is very helpful, knowledgeable about the product, and responsive.If it only depended on the above mentioned, I would give them 5 stars. However, the post-sales customer service is not good and if it depended on them I would give them 1 star.My bed arrived and one of the parts for it was wrong, I called them and they said that they would get in touch with the responsible sector and then would get back to me. It took them days to let me know what the next steps would be and even longer to let me know when the part would be sent to me.The missing part of the bed has arrived in my city 2 days ago. Since then I have called them once and sent 3 e-mails asking when they would be able to deliver it to me and I STILL have not received a response with a date.Over all, good product but be ready to have to work for it if anything does not go as planned.

Ma
Review №7

Worst customer service I have experienced. They couldnt deliver furniture in time agreed upon. Ordered and paid for in Aug 2020 and now it will not be available until May 2021. I cancelled order and they couldnt process credit on my visa because it was expired. I called the bank and they can process credit on expired card. The worst part is the sales rep, Anthony @ the Frisco store, didnt care at all and offered no assistance.

Am
Review №8

We bought 8 of these chairs...4 via Amazon, 4 via Zuri Furniture. We loved these chairs when we got them. We wrote a raving review. But we didnt even get 2 years out of them, before the welds holding the base to the chair failed.Zuri hasnt responded, and Im guessing wont as the warranty was only for one year. So buyers beware, these are nice chairs and functional, but wont last. We are taking them to a welding shop to be reconstructed...mainly because we have 8 of them and while individually it isnt worth it, it is for the set.I wont be shopping from Zuri again. Great looking furniture, at moderate to expensive prices, but LOW Quality.

Ve
Review №9

We got a bed here and it was good. It was very quiet so it was kind of weirdOk I totally take that back, we got the bed today and they gave us the wrong size railing thing to hold up the mattress. This is definitely a bruh moment. My disappointment is immeasurable and my day is ruined.

Sh
Review №10

Beautiful modern furniture. Quality design and finishing. Very reasonable pricing.

Je
Review №11

Boring under the concept of exotic.

zu
Review №12

MY WIFE WALKED IN AND WAS ASKING THE SALESMAN/MANAGER FOR HELP TO ORDER A TABLE AND THE MANAGER WAS EXTREMLY RUDE DIDNT EVEN GET OFF HIS DESK. I SHOWED UP 10MIN AFTER BECUASE BEHAVIOR. HE HAS THE WORST ATTIUDE FOR A MANAGER. I WILL MAKE SURE CORPORATE KNOW ABOUT THIS DISRESPECTFUL MANAGER. IVE ORDERED MANY PRODUCTS BEFORE BUT AFTER HIM WE ARE NO LONGER INTERESTED.

Su
Review №13

Love their collection .. But price not in budget.Hope one day they will have 50% off on their collection..

Ga
Review №14

Collection is very limited. However they all are very good.

An
Review №15

I bought 2 bar stools and they are great. We all love them, great back support, stylish, and comfy to sit on. The delivery took awhile and not my favorite part because they just left the boxes outside my house and the box with bases of the stools was super heavy. But overall quality is good and lets hope they are durable. Will buy more furniture from them.

Mi
Review №16

I purchased an office chiar which is rated at 8 hours up to 400 pounds. it is the most comfrotable chair Ive every owned. I was having hip issues before but they are subsiding. I would recommand one of the chairs to anyone. Just be careful, they they are so comfortable you will fall asleep in it.

Ju
Review №17

I really like the selection of furniture these guys have. I also enjoy the fact the staff is never pushy, and they won’t scream at you for asking if you can order online or on the phone later (which tells me they are not on commission).We have a marble table that we purchased about 2 years ago, and it’s been fantastic so far, zero issues.

Te
Review №18

I took off one star only because delivery was longer than I expected. Every time I checked, their website only said not in stock. When I ordered there was no indication that they did not have the lamps in stock, in fact I expected they would be shipped in a standard time frame. It would be nice to be given an estimated delivery time if for no other reason than to give one confidence regarding a company one is new to. That said, the lamps I ordered I so love, the quality is great as is their price. Even though I took off one star, I would order from this company again as many of their products are unique, their quality is good, and all items came safely packed.

Li
Review №19

Their customer service was helpful in answering the multiple questions I had before I ordered, and their prices were great. The bed frame was a good quality. I will say though, they told me it would ship in a couple of boxes so I asked for curbside delivery...they dont tell you that those boxes arrive packaged on a 6x6 palette that they expect to leave outside your door (the poor delivery driver who had to disassemble it to get it to fit into my apartment complex!)

Su
Review №20

I was extremely pleased with my experience with Zuri. I ordered a marble top console table. The sales representative went out of her way to measure the table top for me & sent me a diagram. The table arrived exactly when I was told & the person who was assigned by Zuri to help assemble the table was competent, efficient and pleasant to work with. The table itself was excellent value and the workmanship exceeded my expectations. I would recommend Zuri without reservation.

Sa
Review №21

Very elegant in style and the sale person was very nice n efficient sorry didnt ask his name I was in hurry

Ad
Review №22

I think one of the few things that makes up a great business is having excellent customer service. Zuri definitely checks that box! I did need their assistance after I bought one counter stool. I interacted with their sales people at the store and Micah and Jon were helpful and professional when engaging with me. Zuri is definitely a well-run business with excellent customer service, that is rare nowadays.

Ed
Review №23

My wife and I received beyond exceptional service, when we purchased our Living Room furniture at Zuri. Everyone was so friendly and the atmosphere very inviting. We paid an amazing price as well, for beautiful leather furniture with great quality. Thank you so much for making our shopping experience very memorable.

Ir
Review №24

I have ordered a coffee table and I was very pleased to see what an excellent condition it arrived. It came already assembled and very well packed. I havent had a good experience with any furniture online stores in awhile. So I will highly recommend this site.

de
Review №25

The stylish bar stools look and feel perfect. Extremely happy with the product. Even though one part got damaged during shipping, people at Zuri quickly sent a replacement part. I couldnt be happier.

Me
Review №26

My experience with Zuri Modern Furniture was great. They were pleasant, professional and courteous. They showed up when expected, the product was put together, placed where I wanted and cleaned everything up before they left. I would definitely purchase from them again.

Ki
Review №27

Love my bar stools! These replaced two wooden stools and they go with the decor of my new house so well. Get many compliments every time someone comes over.

Lo
Review №28

$200 dining chairs falling apart. Filed claim with extended warranty, took 10 months for replacement to arrive due to item out of stock. Their delivery came out with replacement that was defective. refused delivery. had to call them back. set up appointment for delivery following week, but the next day UPS delivered when we were out so I couldnt refuse it. The legs had poked through the bottom of the box and were hanging out. Chair wobbles. Will they make it right? Stand by.Update: raising my rating to three stars vs. one due to the excellent efforts of Kane, who took ownership of the problem and saw to it that a non-defective chair was delivered as scheduled. Three stars because the original chair should not have broken so easily, it shouldnt have taken 10 months to replace it and once the item was finally in stock, it shouldnt have taken three tries to get a non-defective replacement delivered. Glad to see that the company is making an effort to raise their service standards. Wishing them success as modern furniture is definitely our style.

Ja
Review №29

We use their furniture in one of our offices; very pleased with the aesthetic. Weve been using their office desks daily for 2 years, and they are holding up very well.

Li
Review №30

My husband and I searched for months for a bar stool that swiveled and adjusted for height with modern streamlined lines and a reasonable price. Your company filled the bill and more. Working with your company was a dream of service, delivery and prompt responses. We are more than pleased with the look and durability of our new stools.

M
Review №31

I LOVE ZURI. Did a kitchen renovation in August and wanted seven counter stools. Bought one to see if I liked it and loved it. Placed the order for the other six but only two were in stock. Those came right away but unfortunately had to wait 10 weeks for the other four. I never say this, but the ten week wait was so worth it. The stools are beautiful, comfortable and everything I wanted. Everyone at ZURI was super professional and s delight to deal with. Even with the extended wait, would definitely buy from them again. 100% satisfied!

La
Review №32

The furniture was amazing just as seen in the pictures...it came packaged well and it arrived so fast I was shocked. The keyboard tray wasnt running smoothly we contacted customer service and received a new one right away. No hassle.

Ja
Review №33

High quality piece of furniture - very stylish and well made. Looks beautiful. Service was excellent, was delivered quickly and set up for me.

CI
Review №34

We love our new couch! The staff was very patient while we went from couch to couch, sitting/measuring/discussing which would be the best fit! We went to 5 other modern to popular furniture stores looking and found the perfect couch!

Ti
Review №35

Customer service was expeditious and efficient in resolving a damage issue with a desk we received. It took a while for the replacement to arrive but they were proactive with all follow ups. I would absolutely order from Zuri again. Thank you!

Da
Review №36

Zuri thanks for the professional service. I love the furniture. It is true to whats on your website. I will recommend your business to my friends and family. Thank you. I will be shopping for more items on your website soon.

Su
Review №37

I was impressed with the service. Not only was it hot outside, but there was a twist to the stairs that lead up to my front door. The 2 men that delivered my dresser did not complain, they had a smile on their face and completed the delivery with ease.It was a pleasure doing business with them. I would recommend your company to my friends & family . I definitely plan on keeping Zuri on the top of my list for any other household item that I might need in the future. Btw, I love my dresser!Thank you!

Et
Review №38

Sales and service was quick, no pressure. I knew what I wanted and they didn’t try to push me otherwise. They were friendly and professional. Will definitely come back.

ka
Review №39

I absolutely love the style and quality here. We are extremely happy customers! Anthony was a big help today with finalizing our most recent purchase.

Eb
Review №40

Great experience. Barstool came in on time and in perfect condition. They are durable and perfect for our space. Still look great, even even with two energetic little boys crawling up and down them all the time!

Mi
Review №41

Terrible and rude service. Poor quality. Over priced. See other reviews. Many are saying the same. Refused to work with me when I tried to file a claim through my credit card because of the poor quality they wouldnt repair then blamed me for refusing to work with them. Finally found much better quality priced at a fraction of Zuris cost at Nebraska Furniture.Update: Just reviewed your reply that you posted about 4 years later. Would have loved for you to have the same concern then. We werent given any options after you inspected the faulty furniture about 4 years ago. You took the furniture and then stated you wouldnt be able to repair it. We asked for our money back but you stated you would only give us credit towards another purchase.

Vi
Review №42

Their warranty service is great. They had upgraded our bar stools to resolve an issue we were having with the seat cushion. Excellent customer service!

Ca
Review №43

I had a very good experience shopping and buying furniture at Zuri. I love their furniture and the Salesman was perfect. He was there to help, but gave me space and time to look at everything. I was so pleased with the quality and the prices.

Is
Review №44

Zuri Modern Furniture is a great to work with. Very efficient. Love our 3 pieces that we have purchased. First class service.

Jo
Review №45

Very accommodating in adapting bar stools to get them in the exact combination of seat, base, and footrest that we wanted. When we finally got set on exactly what we wanted, they immediately sent. Had a great selection of bar stools.

Vi
Review №46

I purchased a left-hand return desk, which is a beautiful piece of furniture and functional as well. Unfortunately, I was sent a right-hand return desk which was not going to work in the space. Zuri handled the problem well, sending me a new desk and providing workers to repackage the wrong desk before taking it away. I was afraid they would require more in the way of proof of the problem, or that they would try to tell me they sent what I requested, but they were kind and gracious on the phone and in emails. Next time I am in need of a special piece of furniture I will come back to Zuri.

Ro
Review №47

We had the white glove service. So wonderful to have them set up the bed and take all the shipping materials. Love the bed!

F.
Review №48

Table was just as pictured on the website---beautiful and great quality-delivery was very professional and quick--would definitely purchase furniture from Zuri

Ow
Review №49

Happy with our new couch. Communication about our order was handled well & delivery was as explained. Couch looks great & is very comfortable.

Pe
Review №50

Rip off company raise prices when there is a sale so they dont lose any profit. This company is anti patriotic from my experiences if you want a great bargain highly recommend another furniture store

Fr
Review №51

This is the most comfortable couch I’ve ever sat in. Looks better in person than in the pictures. Love it!!!

Se
Review №52

Ive purchased from Zuni on 4 separate occasions. Great selection, very reasonable prices, especially during sales. And, absolute top notch customer service!

Li
Review №53

The furniture was really cool looking and is perfect for a smaller home. I felt like i was in The Jetsons living room but loving it.

Ke
Review №54

I have been very happy with several different things I have ordered. The quality has been high and the design excellent.

sC
Review №55

THE WORST FURNITURE STORE EVER. THIS IS AN UTTER CORPORATE SCAM!! YES, IT IS A SCAM! We went to this particular store and it was nice. The items looked gorgeous. The store was awkwardly quiet though as we were the only customers on most of the visits. Although the items looked good, the price tag was insane. An office chair costed $900. We bought many items and the total price was about $5,000. We placed our order and even confirmed with the designer and we thought everything would be fine BUT a week passed after we placed our order and there was not one single word giving us information about the orders progress. Then we understood that Zuri had COMPLETELY forgotten about our order. We called them and they put us on hold for many hours. After 15 full minutes of lying, they finally admitted that they forgot about the order and they said that we would have to wait for an extra week. After a minor argument, we agreed. On the day that we were supposed to recieve the order, we took a leave from our offices and did not get pay. Then, Zuri came up to us and told us that the order would come after AN ENTIRE 2 WEEKS. My wife ended up losing her months paycheck. We lost quite a lot of money. After 2 weeks, people came and gave us our 20 boxes of items and left it out front and refused to even take it into the living room or upstairs. They left and we began unpacking the boxes so we could self-install our items. HERE IS THE BIG PROBLEM. All of the items were severely damaged and then we understood that we had received items that were already used by others and we were asked to pay full price. We called Zuri and we spent 5 hours on the phone. After I gave them a firm warning, they admitted that they gave us items that were refurbished and they did it because they forgot about our order so they got some items that were meant to be sold for half the price and they just gave those to us. What do they think? They think that customers are fools. We went to the store to tell the salesmen about the major mistakes and inconveniences and one particular salesman told me to be quiet becaue another cusomer was shopping and we were going to make the customer go away. I ended up telling the other customer about my experience and that customer left and expressed to the Zuri staff how their service was disgusting. One of the salesman started YELLING at us in a very rude fashion and we just left the store. Poor... not even poor... stupid customer service. Also, only 20 boxes arrived. I have to wait for 2 more weeks for my other 16 boxes to arrive. ZURI DOES NOT CARE ABOUT CUSTOMERS AND ONLY VALUES MONEY. PLEASE DO NOT GO THERE OR YOU WILL SUFFER AS WE DID. WE ARE STILL FIGHTING FOR A COMPENSATION!!!

Mi
Review №56

We found the perfect chair through Zuri. It arrived in excellent condition and was even more beautiful than in the photographs. THANK YOU!

Mi
Review №57

Loving my office desk & chair - I would certainly recommend you 2 all. Many thanks Zuri!!!

Jo
Review №58

Great desk. Great company. Very Satisfied!

je
Review №59

Excellent customer service with wide selection of products.Love the style and quality of the furniture.I would definitely recommend paying a visit to the store when you are doing your furniture shopping.

Ry
Review №60

Chairs were easy to put together and they look amazing! Super comfortable to sit in as well!

Fr
Review №61

Terrific product; delivered on time,. Appears reliable every time! I have ordered several things and never disappointed!

Ma
Review №62

I bought several pieces last year.1. I bought a Vitali Chair and Foot Stool. The foot stool was packed badly and the leg of the footstool was next to the leather. The foot had a huge dent in it. I called the store and I was told that it would go away. It did go away. It took 8 months.2. I bought the white art Buffet. The one that I picked up had over spray all over the top. I called and left several messages. No one ever returned the call.3. I bought the ego Barstool. In one year the foam is crushed and I had to replace the Barstool.I bought marble lamps and they have been good.I also bout 4 cantoni bar stools at the same time all 4 still look like new.The customer service is terrible. I will not purchase anything else from Zuri.

Ge
Review №63

I love the barstools I purchased. Very comfortable seats and other guests have commented as well.

Ca
Review №64

Great products. Timely delivery. Very good customer service.

Ro
Review №65

Horrible customer service....I placed an order for chairs which I paid cash for...3 months later I have yet to receive my order and Zuri attitude is “SO” I will never shop Zuri....Modani furniture is a better choice and they offer better customer service

Ca
Review №66

Beautiful items. A little over priced.

Ar
Review №67

Great quality, great customer service and efficient...High quality furniture for sure! and very cool and modern~

Th
Review №68

This place has very nice modern furniture, great experience from purchase through delivery and setup.

Mi
Review №69

Love it or hate it design. Retro futuristic look like the Jetsons. Super uncomfortable pieces of furniture. Rock hard sofas.

Ha
Review №70

The items is extremely funtastic . I love them very much . And every guest to my house also love it .

Ra
Review №71

Amazing collection but no clarity on price (store and online).

Pa
Review №72

Great product. Quick delivery. Purchased 3 barstools.

Ka
Review №73

Beautiful furniture.....well packaged....even the delivery men was impressed. The delivery guy said they deliver for Blue whatever furniture store also, and MOST of what they delivered from that store is damaged....not with Zuri.

He
Review №74

Great customer service & high quality furniture!

Ki
Review №75

Beautiful furniture. Great customer service!

Ji
Review №76

Simple and high quality. No hesitation in using Zuri in the future.

Ra
Review №77

Very nice furniture and reasonable prices. Highly recommended!

Ro
Review №78

Very happy with my purchase- beautifully designed, elegant, and easy to assemble. A class act.

Ap
Review №79

Worst customer service this store has got ! only go to store if you plan to get delayed (two months minimum) on delivery of your furniture. Store is absolutely no if you are buying a house and planning to buy furniture from them. They will make sure that you are not going to get it on time. They will keep promising you that its coming its coming and they will call you just 2 days before delivery date and say they screwed up and now you can only get it after two months ! I didnt read reviews here and had to reschedule my house warming just because of them, as I had no furniture in my house!Management is so bad that you keep requesting call backs and keep emailing them - they never gonna turn up!! because they screwed up !folks save your self some time and please do not think of going or putting any money on their furniture!! just pathetic experience I had with them ...

ch
Review №80

Very pleasent and very happy with our new office furniture.

ri
Review №81

Definitely not cheap and some of their furniture stands out. Check out there bar stools for sure

Mi
Review №82

Great customer service. Fine product.

JE
Review №83

Ive worked with Tazmeen and her staff for 10+years for home and business. They are great and continue to raise the bar.

Me
Review №84

Purhcased a dining set for 2800 USD and the chairs started to peel in just 15 months. when asked the customer services found all sorts of issues so that they dont fix the problem.this is a RIP off and worst product i would have ever purchased in my entire life!!!!would not recommend anyone to zuri

Da
Review №85

Very good services and very nice furniture.

Pr
Review №86

Have got beds in past and bar stool recently. Product quality and customer service is outstanding.

IA
Review №87

Has no clear warranty written and customer service doesnt give any clear answers to the questions asked. I bought a $500 chair and it wore off in 5 months supposedly genuine leather...

Ga
Review №88

Great Experience - Customer Chat feature is awesome!!!

Me
Review №89

Good quality products at a fraction of the price of Cantoni!!!

Ta
Review №90

I ordered three barstools online and it was packaged well and delivered on schedule. I received exactly what I ordered.

Re
Review №91

Quick shipping, above average product.

Vi
Review №92

Good product, good service, good delivery.

Ju
Review №93

Amazing quality and wonderful prices!

Sh
Review №94

Best contemporary furnitures in town

Sr
Review №95

Modern furniture store with nice selection

Ja
Review №96

Superb customer service!

Sr
Review №97

Nice contemporary furniture

Ju
Review №98

Excellent service.

Ma
Review №99

Good modern furniture

Be
Review №100

All good.

Information
93 Photos
100 Comments
4.5 Rating
  • Address:7884 TX-121, Frisco, TX 75034, United States
  • Site:http://zurifurniture.com/
  • Phone:+1 469-633-9874
Categories
  • Furniture store
  • Office furniture store
  • Bedroom furniture store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:12–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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