I have been looking for a new mattress for the past couple weeks. Went into Mattress Firm and within minutes Brooks, my sales associate, was able to help me pick out the perfect one! Easiest process I have done! He was very helpful and great customer service! 10/10 would recommend!!

Brian was so knowledgeable, professional, and personable. He helped guide us to buy the perfect bed at a really fair price. No high pressure sales but focused professionalism.We couldn’t be happier. We will be back for sure to buy additional beds once we purchase our new home and we will be telling our friends and family about this great guy who is an honest and skilled person that made our buying experience enjoyable rather than a dread.Thank you so much Brian!! With sincere appreciation.Terry and Yolanda

Very helpful sales person. Got clear answers quickly. Made my purchase and out the door quickly.

If you need a mattress, go see Brooks Dodge at this location. He is committed to making you the customer happy with your purchase. Hes not your typical slimy salesman trying to make a sale but rather help you make the right purchase. Thank you for your help today, Brooks!

I am Wali Nassery the new Store Manager here and also live locally! I am inviting you to come visit with us to learn about how to customize your ideal sleep environment. Please let us know you saw us on Google/Yelp for a free Metal Frame and 25% off any Accessories, with the next purchase of a Mattress Set. Thank you in advance!

The sales person at this store after 5:00 pm is knowledgeable, patient, and kind. He answered all of my questions and ensured I had exactly what I wanted. I had a great experience and I recommend this location.

The mattress I bought was a Hybrid Beautyrest mattress and adjustable base. The sales person Brian was very informative and very patient. I received excellent customer service. I will be receiving my new bed this Saturday. I’m happy and very pleased with Mattress Firm in Mckinney Texas.

We walked in to just look at a mattress and Brian Downey took us over to look at the mattress. We were just going to buy a mattress on line but Brian was super helpful. He showed us the difference in the mattress and helped us so much. We decided to buy the mattress that day just because of Brian. Great guy and great experience! 10 out of 10!

We had a really great experience here! Bryan helped us learn about the different types of mattresses to help us make our decision. We didnt feel pressured at all to make a purchase, and the whole process was seamless. We really recommend working with this location! We really love our new king size mattress!

Brian was absolutely amazing. I rarely leave reviews but I felt this was such phenomenal service I couldn’t help to. I’m always hesitant when buying something expensive because I feel the seller is going to try and pressure you into things you don’t need or try and get you to go bigger and better -but he listened to our needs and found options in our budget that didn’t sacrifice the quality. We just moved here and he was our first impression of the people here. He’s set a high bar!

Walked in early and the salesman helped me make a decision. He was great and caring.

Brian was exactly what we needed to make the best mattress choice for us. He was well informed and willing to give us space to make our best choice in our time. It took us a week to decide but he never got impatient or frustrated with all our questions. We found the whole experience to be positive and successful. He was also great about keeping us safe and comfortable. Ask for Brain!

Placed a phone order for a Tempurapedic mattress. Brian was professional and courteous and helped me get it ordered and set up so that we did not need to go into the store during the pandemic. Prices competitive with online stores, and I got to speak to a real person! Would shop with them again.

We had a great experience-actually a second great experience-with Brian. He helped us choose the right mattress based on the last mattress we purchased. Great prices and he helped us set up a good delivery time. Cant say enough good things about Brian!

Brian is an amazing person, and knowledgeable when it comes down to his product. He will do everything and anything to make sure you are happy with your purchase. Before you go somewhere else please stop by his store. I promise you will NOT be disappointed.

Aaron was great during the purchase in the show room and delivery was fast and efficient. Very professional.

Great location near my house. Sales man Brian is super nice and helpful. I will definitely go back to purchase my second and third mattress for my guest room in near future.

Very nice experience! The nicest service We’ve had by the warmest people, very knowledgeable and friendly.

Brian assisted myself and my son with the purchase of a mattress. I was soooooo very impressed with him because he was working alone and had other customers that he was attentive to as well. I would definitely recommend this store to anyone looking to make a purchase.

Brian, the manager, is amazing. Had an issue with a mattress and he went above and beyond (and then some..) to make it right. Five stars only because I cant give more.

Brian the store manager is a rock star. Very knowledgeable, multi tasking in dealing with all customers with utmost care. The store is clean. Brian did an excellent job in explaining each bed, working within my budget. I love the adjustable bed frame that has zero gravity and vibration option. He did a nice job explaining the benefits. We as a family loved it. Bought two nice pillows. I am all set to relax. The great thing is that they guarantee price not only for competitors but also if their price goes down. What else you need! Nice work Brian! Thank you for making my family feel at home.

Brian was so helpful & informative. We were able to choose the best mattress. We can’t wait to get to sleep!

It was quick and easy ! I thank brooks he was so nice and funny!

We came to shop prices and compare deals, but thanks to Brians awesome customer service, this ended up being our first and last stop. Brian answered all of our questions about the different mattress types, brands, availability, etc. He worked out a great deal for us to stay within our budget and free delivery! Id definitely shop here again!

Veni ... Vici ...Vente ...ExcitiA form of :“ I cameI sawI purchased“The Wife”...smiled !!!

Brooks is lit! He was very helpful and helped me find a good mattress for my budget and desired level of comfort

Brian is the man. Total champ. Very knowledgeable about the mattresses and very informative. There was no pressure to buy or pressure to upgrade purchases. 10/10 experience.

Brian helped to understand different type of mattress and delivery is quick.

Brian was the best! He gave my girl and I all the info on buying a mattress we could ask for. Even had a couple hour long conversation about life out here in Texas (since we’re new to the state) and life in general. All around had the best experience we could’ve asked for from any employee of any company. Very friendly and informative about making a purchase. Although we weren’t approved for the mattress we wanted we still were able to get something in our price range to get us off our air mattress and closer to a cloud. Thanks again Brian! We’ll be back soon to get our Tempur-pedic!

Came into mattress firm and I needed a new twin Mattress right away. The gentleman was accommodating and very knowledgeable. I left with a twin, it was better than I anticipated. I am an extremely pleased customer and not only will I return in the future, I will reccomend this store.

Brian was very helpful! We came in to buy a new mattress for college, and he explained all of our options for style, pricing, and delivery. Great experience!

Brian was very helpful in helping me make a smooth exchange on an item I ordered

Brian was a GREAT help! I highly recommend this location for first-time buyers or those interested in upgrading. There is a wide variety to choose from and make sure to ask for Brian. Any questions you have, he will make sure you leave the store comfortably!

Brian was great! Helped me find a bed that has changed my life and lessened my back pain.

Brian was great to work with. Very helpful and knowledgeable.

Mia at the Custer/121 Frisco, Tx location really is very knowledgeable. She spent a lot of time explaining all the option. We made a purchase. ⭐️⭐️⭐️⭐️⭐️ For her.Now the reason for the 1 ⭐️ Is that all the pricing on the mattresses regarding 0% financing was not right. It said 48 months 0% interest when in fact it’s only 24 months. I for one think this is very misleading and should be corrected immediately.Feel free to call me.

Brian was so fabulous. He answered all of my questions, gave us great advice to meet our needs and executed delivery right when we needed it. Highly recommend this great store! I will send my friends and family to Brian for sure.

Brian was great. He was the only one working on Memorial Day, but he still held it down and assisted me fairly quickly. Made sure to explain everything in detail and make sure I understood. Really happy with my experience.

Jonah is the MAN! From the moment we walked in he was friendly and helpful. He was extremely knowledgeable and answered all our questions with patience. He demonstrated how all our concerns would be taken care of with certain solutions and backed it all up with science. We were able to utilize the financing options and schedule our delivery with ease. Thanks to Jonah, we will be sleeping better, soon! FIVE STARS!

Bryan was the most friendliest helpful knowledgeable person . Bryan went above and beyond I will definitely recommend this location and Bryan thank you so much

We just bought a mattress for our son at a great price. Very happy with the service from the store manager Brian. He was extremely helpful which made our decision easy. Great place to buy mattresses in East Frisco.

Great and friendly experience, Brian was patient with all our questions and showed us tons of available options! Super easy transaction!

Our sales person, Jonah Free, was excellent. My husband and I were upgrading from a queen to a king; Jonah showed us several options that all fit into our budget and he didnt make us feel pressured to select any certain bed. We found a great king-sized bed for an awesome price; the bed was delivered the very next day, too. I recommend Jonah and the store in general - prices and quality both exceeded our expectations when selecting a new bed.

Great customer service !!!!! The manager Brian helped me pick out a great mattress at a great price & I got a free adjustable place !!! The place is clean, neat & very accommodating. I ended up buying the wrong size frame for my bed and Brian helped me with the return process he was patient and made the process a breeze!!!! My new go to mattress firm store!!!!!! Definitely recommend!!!!!

Excellent customer service is an understatement. The gentleman who helped me, went over and beyond to accommodate me. I highly recommend this location.

Brian was very helpful and friendly but not pushy at all. He answered all of our questions and was a pleasure to deal with! Highly recommended!!

Excellent customer service, Good products at a very reasonable price. Fully recommended.

Really helpful in finding the right mattress for me.

My wife and I came in about 10 minutes to closing last night and Jonah Free greeted us and took plenty of time to assist us. We made our tentative decision and told him we would come back the next day. Well we are in the store right now buying a mattress alternative Jonah proposed and we are very happy with our decision. He explained all aspects of our King bed decision, delivery, financing and a host of other options.This has been one of the best buying experiences we have had!Jonah has been great to work with!

I went to mattress firm today and Brian was amazing! Great customer service, and he walked us through the different mattresses until we found the perfect one. Would highly recommend this location!

Great Prices and Great Service. Ron was very helpful and knowledgeable. He helped us pick the right mattress for us. He was very patient with us while we made our decision process. He gave us a great deal.

Brian is the absolute best! Very knowledgeable and helpful. Makes mattress shopping easy breezy!

Very much enjoyed working with Brian. Knowledge about all of the products. Process felt very consultative and not pushy at all.

Omg !! I didn’t have a way to the store and Brian that’s works here helped me over the phone place my order! This was amazing! Thanks again Brian if you read this🥰

Brian in McKinney was great! He was so knowledgeable and helpful.

Brian was super helpful, listened to our needs and really worked with us to find beds we would be happy with for the next decade!

Brian was a great help. Listened to what we wanted, gave us a good deal and got us out the door quickly without trying to upsell us on stuff we wouldnt buy anyway. Highly recommend this store.

Brian was absolutely wonderful, and helped my boyfriend and I pick out a wonderful bed at a great price! We thought that the process would be painful, but he made it easy. I highly rate this store!

Super great service! The manager took amazing care of us but was also extremely personable. Will definitely be a repeat customer!

Brian was great! He helped me find the right product for my budget. I will be shopping here again.

Great experience. Knowledgeable, helpful, and patient with our crazy girls who were running around the store. They even have blocks for the kids to play with!

I got everything I need there.Brian is the one of the best sales rep Ive ever met.

My wife and I visited 4 mattress places, shopped online, and talked about mattresses a lot more than a person should ever need to... We purchased an awesome mattress here because Randy is AWESOME! He is incredibly knowledgeable and helpful, and we got a great deal compared to the other places we shopped. The mattress and box arrived the next day. Thanks Randy!

It was very nice. Brian was patient and took a lot of time with me.

My family and I walked in and we were warmly welcomed by sales associate Brian,we felt at home.Brian was awesome,very knowledgeable about the mattresses and very professional.Thank Brian for all your help,God bless.

Great experience buying a mattress to fit our specific needs. On a busy day of Black Friday Sales associate Brian took time to explain everything in detail helping us make up our mind faster.

Jonah was great to work with and very knowledgeable about the different mattresses and differences...really helped us decide what was best for us. Talked to other stores but this was the best - delivery on our new bed set for this week

The best place for mattress.Brian is the best salesperson.

Brian was very knowledgeable and helpful in our search for a mattress. He went out of his way to help us get a comfortable mattress. Thank you Brain

Wonderful store and great customer service !! The employee Brian was so helpful. I would definitely recommend and would definitely shop here again !

Very easy and quick experience. Brian, the manager was great!

Great place great price, Brian’s great to work with. Made the deal in less than 15 minutes !! 😊

Jonah is a great sales associate. We appreciate his customer service.

Excellent customer service.

They gave me a great deal, beating Sleep Experts by $200 on the same mattress.

Come see me, the new store manager. I took over for Wali as he moved to a bigger store. Ill still continue the great service he provided, and guarantee to find you the right bed at the right price!

Great prices and great service!

Good prices.

Nice Staff