We had another store call a head for us to get a childrens recliner. We arrived the young man that waited on is. Was just wonderful.They were really busy, but he acted like we were his only customer. He could have not been more helpful. Thanks for a wonderful experience. God bless these sales people at this time.
Bought 2 Broyhill recliners that were on sale! Mine is a swivel, glider rocker recliner. My hubbys is a traditional rocker recliner. Mine in light grey chenille material, his is dark grey chenille material. Made in the USA! Love them, both for $756.00 with tax and 3 year extended warranty that covers all except pets!
My cashier was very pleasant, but I think the other cashier spied on me because I toured the store & he stopped to ask if I needed help; I probably gave him the suspicious shopper feeling. He saw me with the cashier checking me out & was relieved, so was I! Ill make sure I tell the employees next time when just entering the store that I may take my time touring the store!
Love the selections and cant beat the price! Not crowded and easy access!
Love this store. always manage to fill my cart.
The best biglots that I’ve been to! The staff is helpful and super sweet!!!
Very nice store. Manager engages with customers. Clean and organized with great selections. Will shop again.
I just call big lots in allen and Justin answer the phone I ask him to check on an item and he tells me there is no one to check on an item because everyone is on the register. What kind of mess is that? Very poor customer service. Why would you tell a guest that?
I bought a patio furniture set and one of the pieces is defective and so I cannot complete the assembly. I had to rent a van to go and pick up the furniture. Called the Big Lots store to see what my options are and it turns out I would have to bring the whole set back to the store and there is no guarantee that they would give a working piece.
Great store and great deals! Staff is always friendly and helpful.
Went over to Big Lots today and met a wonderful Sales Associate by the name of Tom. He was very attentive and knowledgeable when it came to the furniture at Big Lots. Tom was even willing to go the extra mile to call another location to assist me in my purchase, just in case his location did not have my merchandise of choice. Thank You guys for always being my go to location that provide excellent service !
Good deals, some times. But love the store.
Found exactly what I needed at a good price. Bought more than I should have.
Too many good deals to pass up!
Great service, they sold me... Got a loveseat, yummy
Remodeled store. Nice and organized.
Hey World 🌎 this place is so underrated! They carry some of Ashley s home furniture @ better price & u can use your Military discount & tax exempt here
This store has been remodeled, and it definitely something that needed to happen. They still have the same products, but the look of the store has greatly improved. They used to have the furniture in the back of the store. Now, it is right when you walk in. The store looks more open now.The employees are still nice and the prices are still cheap.I will be back.
Wow. I used to think Big Lots was a discount store! That seems to have changed dramatically. I actually found similar items at Marshalls and Ross for less than what Big Lots was asking! That seems insane to me for a store that used to compete with Dollar General for my purchases!I mean, I know its been a while since the days when I used to buy everything from furniture to beauty products here, but these are nothing like the prices I remember. And whats crazy is, back when I used to be a regular and thought the prices were so great, we used to make less than 1/3 of the income we make now! Again, that was 15+ years ago, but I am shocked at how much their price point has gone up. They are at a much higher point now than their image supports, and I cant think thats going to be sustainable long term for them.Whats especially funny, though, is that Tuesday Morning used to be much more expensive than Big Lots... Even than Marshalls and Ross, for the most part. But now Im finding all 3 of them to be better than Big Lots, and that just seems incredibly topsy turvy to me. Good luck with that. Fellow shoppers - shop around. You might find a few things here that are worth what theyre asking, but a lot of it is cheaper a few shops away.
Good variety of stuff clean store
Great prices as always
Love shopping here for the clearance items (stellar deals on foods) and other rare finds. Prices are sometimes comparable to other shopping centers. The revamp of the store is impressive, extremely different to the former layout. There is always little to no lines, while shopping weekdays and late evenings. Many of the employees are nice, during interactions. But dont expect to always be greeted or acknowledged. The employees that have been there a while, are always kind and friendly. One of the nicer Big Lots to go to, and my favorite.
Stopped through there on a whim and came out with some great deals..!! Great customer service as well.
Clean, inviting, polite and helpful staff!
Great place to shop
Clean! Neat! Easy to shop and find the products you need and want.
Good $ruff no d service
Summer shopping was ok
We drove 35 mins to get 4 chairs they showed to have I called before heading over. Yes we have them she said we get there, and they did NOT have them...... So annoying!
Came in and walked around to look at the furniture. Didn’t buy anything, but saw a few things. Maybe I’ll come back.
One of my favorite stores. Always find what Im looking for. Nice and clean. Very organized.
So many great household things.
Frisco location is awesome. Store manager Tom helped my husband and I right away with our furniture purchase. Explained not everything was in stock and when we could expect it. Ready for pick up when promised. Michael was amazing in getting our furniture and loading it for us. Will revisit this location for any future purchases from them.
Nice furniture n great place to get snacks
They do not honor the online prices at this store. Shelves were bare in many areas, canned goods had to be checked carefully as they had a lot of dents and damage. Over all store wasnt very clean and a lot of out purchases felt dirty. Cashier wasnt very helpful and was very slow and managed to pack $110 in 4 large bags. Over all poor experience, its a rate thing to fine a store that makes Walmart seem good, but they succeeded.
This is a great Big Lots. Wide aisle, clean and well lite.
We used to go to this store all the time when we lived in Frisco. Lots of great options throughout the entire store. And you can definitely get your walking in, so keep that in mind.
Great prices! Great service.
This is a great place to buy furniture and such helpful customer service. Thank you to Tom for helping me out with my new bed. I couldn’t fit the headboard in the back of my car so during his lunch break he brought the headboard to my home . I have never that kind of customer service in my life.😊👍
I like to pop in once in a while and see what they have. I like their couches but I’m always nervous about buying something like that at a discount store. I did buy a set of frying pans that I absolutely love. I use them almost daily and they’ve held up really well. Seriously impressed.
Love coming to this location. Friendly staff and the store is always organized and clean.
Not great but OK. Out of most things I went for and could find no one who might know when a truck comes in, much less when they might have the items I was looking for. So Meh!
New layout looks fantastic. Most beauty/hygiene products are scarce.
My favorite discount store.
One of the nicest big Big Lots I have been too. It is also small but I still like going here.
The store is being rearranged. But the restroom stink
Very friendly and helpful staff. Good priced products.
Great discounted products with an incredibly helpful staff. Found everything we were looking for at a great price. All products have held up nicely.
Good place to shop. Prices are low. Especially the furniture department, they also have delivery services. They ship n assemble your purchased merchandise, at a reasonable fee. Delivery services are very professional and well mannered.👍👍👍👍👍👍👍👍👍👍👍👍👍👍 check out BIG lots and their delivery.
Matt, the furniture lead was super helpful and accommodating. I also scored a beautiful office desk for an incredible deal. Great prices, good quality, stellar customer service. I’ll definitely be back.
Love big lots not alot of selection when there
I love the deals. Always a good find
I like biglots a lot, great prices! 75% less than Amazon, exact same item.
Great sales associates, very clean store, and prices are great!
There is am associate therr I believe her name is Leila Im pretty sure she is the definition of customer service field in this day people feel like they are serving you enough just doing the basic she goes above and beyond
VERY UPSET with the big lots sales employees at the 3333 Preston Rd #700, Frisco, TX 75034 location that gave us misinformation that is costing us $$$$$. We were told that when buying our couch with the big lots card program that we would have 90 days to pay off the couch in full, or else we would have interest added to the $800 total that we owed.This was NOT the case. They did not show us the leasing agreement that we were actually signing up for when initialing over the payment device in the store... They did not provide any documentation of this leasing agreement in which we have to pay $1,700 for a couch that was shown as $800 for sticker price. Now we will have to buy out the couch when we thought we were only making payments towards the $800, but have now paid $500 towards this, and still have to pay one payment of $800 to purchase the couch. VERY upset with this company and will never shop here again for getting screwed over with misinformation that is costing me double of what I shouldve paid for.
Nice
The store is well organized, clean and the staff is always pleasant and helpful.
Representative were really helpful.
Nice Shopping experience!
Always have a surprise for me..
Clean and neat. Great to always look around and see what I don’t need and buy it anyway.
Its a great place for shopping. The prices are competitive with other retail stores. Its clean and well maintained store.
The manager Jeff along with his staff, always go above and beyond to proved a great service experience. And the store is always super clean and well organized! Always a great shopping experience!!
You find some interesting stuff here at a margin sometimes.
Big Lots has many more items than most people realize! Prices can save you $$
Real Nice New Place OpeningI came there to buy my conventional stove oven toaster and I was very Please with the Service I Received. At Frisco Shpping Center Lots of ParkingReal Cleaned Place and very courteous Salesman.
Great selection of multiple at home needs with really good prices!
It was very clean and neat. Staff was available, helpful and had a smile!
If youve been to one Big Lots, then its nothing new. They have a lot of things you would find at a Walmart or Target but perhaps in a smaller quantity. Check the quality for yourself as youll get lucky and end up with a pretty good deal or a you get what you pay for situation. Its really hit or miss.Items seem like theyre things that the other better-known stores couldnt sell even on clearance or they were discontinued and had to go somewhere to be sold. You might find odd numbers of things in a set or packages that have obviously been opened so shop at your own risk. Be sure to ask what return policies are on specific items if youre not sure.
Disorganized store...They seem to not be stocking the new Merchandise properly. Seen tons stored products in baskets down aisles. Been to much better locations in the metroplex.
Great clearance section at the front corner of the store. Great new spring decor.
I think they had Diet Mountain Dew on sale thats about the only reason I go in there but I did find the Girl Scout Thin Mint Brownie Mix and another Gluten-free sugar cookie mix that looks pretty good the mint is pretty powerful in that Girl Scout mix yall.
Rude employees
Clean store. Decent stock.
Reasonable prices. General items will be available. Discount coupons are worth. For every three purchases you will get 5$ off for 15$. We used for three times till now.
Great store, but customer service from mgmt sucks! Only Jerread was helpful.
Jerrad was awesome at the Frisco store
Not a lot of products but the staff was very friendly.
Typical Big Lots offering furniture, cheap groceries, and other random products.
The layout of the store is too cramped. I mustve ran into every customer in the store with their tiny aisles.
Got decent a $300 recliner for $200 with sale + coupon.
First time in big Lots in Dallas..Way bigger than Kc,Ks..Love it
Found nice mirror here and some house decorations for pretty good prices.
My place to shop I can always find a great deal
Good cheap quality stuff. A big selection of affordable Foods, Clothings and Furnitures.
Variety of products at reasonable prices. Sign up for rewards and get discounts.
Great customer service I will be going back.
Love this place. Predictable and affordable.
One time a cashier crumbled some clearance rack Chinese lanterns we didnt want at checkout but thats all. GREAT prices and kept clean.
Always fun to see what they have. I get all my pickled vegies here
Nice staff.
Good prices. In the middle of resetting the store.
Nice place to shop. Very friend and professional staff
Big Lots always has great deals on items that you would stock up on for household basics like paper goods, cleaning supplies and my favorite, snacks! It seems like I am there at least once a week.