user
Tom Thumb
4848 Preston Rd, Frisco, TX 75034, United States
Appearance
Tom Thumb
Comments
Ka
Review №1

I had a great experience getting my flu shot at this Tom Thumb pharmacy today. I scheduled an appointment online and when I got there it was a very minimal wait. Shayla, who gave me my shot, was wonderful and kind. We were having good conversation and she was in and out with the shot and I didnt feel a thing. I will definitely come back to this Tom Thumb for my pharmacy needs!

Au
Review №2

For the most part the store is clean and organized however the employees lack friendliness at this store for the exception of one or two employees.

HB
Review №3

I am New to Frisco and trying to find the best supermarket in the area.. The store was clean organized and well stocked. I think I will shop here regularly.

De
Review №4

Went in to Buy a Few Items on my way home. Fully Stocked and very nice lady when I asked where something was, she not only told me aisle number took me to the product. WOW

Ro
Review №5

Got my car registration sticker here. Super easy

Ch
Review №6

This was the first and LAST time I will EVER order delivery from Tom Thumb. Cases of canned beverages were thrown so hard on the floor outside of my door that cans exploded. Rotten produce was delivered. Vegetables were packed with BOTTLES and, as a result, were crushed/damaged. Substitutes were nowhere near close to the request. Food that is intended to be kept frozen was completely thawed. You should remind your employees that some people need and rely on this service!

Do
Review №7

Extremely clean. Easy to find what Im looking for. Great selection and prices. Friendly staff.

Da
Review №8

Nice Tom Thumb location, its clean, well organized, lots of parking, plenty available checkout machines and never been too crowded, although I usually visit this store at late evenings. The main reason I visit this store is my dogs treats. They have specific chicken dumbell treats that I cannot find in any store other than Tom Thumb so I have to stop by this store every once in a while on the way to home.

Ja
Review №9

Frankford or Preston and Lebanon stores are the best place for deli products. Chicken and so forth. Just like the way I made them. Might be going back to work for them. Gotta make more sales. Love yall

Li
Review №10

Nice grocery store, little pricey. Beautiful flowers and very friendly staff

Jo
Review №11

Guys on the meat department are top notch and custom cut a lot for me. Call them to tell them what you want and its ready when you get there. Rest of store staff are generally very friendly and helpful. Selection of items is also generally good and well stocked.

RI
Review №12

Friendly, helpful, good produce, questionable quality of meats (due to odor. One of the board members of a company where I was CEO, was also president of Raleys 100s of westcost grocery stores. He once said, NEVER buy fresh meat from a grocery that had a fishy smell).If you stick to buying the deals, you may be able to level out their overall higher prices of Krogers and Walmart.

ka
Review №13

I love this store! The pharmacist and the others were very kind and patient with me. The floral department was big with dozens of beautiful arrangements ready to take home. The produce department was very well stocked with amazing fruits and vegetables. I just moved here from Fort Worth and I am very lucky to have found “my new Grocery store”. Hats off to the department managers and all the staff for their good work.

Ar
Review №14

Neatly maintained not the price is very high

De
Review №15

An older, but very well maintained store. A very large foot print for the store. All the departments that you would expect in a Tom Thumb. Excellent staff.

No
Review №16

Clean, well lighted, well stocked. Employees are doing cleaning, sanitizing regularly. Food looks fresh and is presented attractively. Prices range from a deal to 17 - 20% above other stores; you are paying for the ambience. All in all, a good shopping experience!

Je
Review №17

I get emails about deals and then when I go to the store they never have anything in stock. Wasted trips.

Na
Review №18

Strange layout but i finally found everything, workers were helpful once i found them

El
Review №19

Clean store, good selection.

Ma
Review №20

Wonderful customer service and store is very clean. Great Starbucks inside as well. One of my favorite Tom Thumb locations.

Ki
Review №21

It was okay so a cashier actually took me to the product I couldnt find.

Pa
Review №22

Well on this particular visit they had exactly everything I needed to make crab 🦀cakes ....Woo-hoo

Pe
Review №23

The app seriously saves u mad money. id 4 bucks fur 2 1.5 ice cream, 10 corns, 2 butters, case of water.

Ja
Review №24

Love curb side...just wish shoppers would get everything. Example...out of the brand of sour cream but didnt bother to substitute even though I didnt request NO substitutions.

Mi
Review №25

More expensive than someplace like Walmart, but they make up for it with a comfortable and attractive store design. Their deli is also outstanding. I regularly buy their house soups, breads, sushi, and assorted pre made sides and meals.Their selection of wine and beer is outstanding as well, lots of craft beer, and all of my favorite wines, and plenty more that Ill probably never try.The pharmacy personnel incredibly nice as well!

Pe
Review №26

Fresh produce. Friendly employees. Nice. Neat. Clean.

Da
Review №27

Great selection, nice deli, meat department cuts steaks a little too thick IMO

Ni
Review №28

Im particularly fond of this Tom Thumb, as the store is ALWAYS well kept, well stocked, and has some exceptional employees running it. The bakery offers many products, like daily made breads, donuts, and my personal favorite- bagels that put NY to shame. While not the absolute cheapest store in town, they offer a wide variety of products and good quality products.As previously mention, the staff here is unmatched, and one that is always going above and beyond is Tony, who takes care of the shopping carts. Not only is he extraordinarily kind, he liberally wipes down EVERY SINGLE cart and basket with disinfectant, so you definitely neednt worry when visiting this location. Parking lots are always void of carts because Tony has them already cleaned and waiting inside.Great team here, and consequently a great store!

Cl
Review №29

Very nice and cean grocery store

Ed
Review №30

Nice big store with a lot of products. The staff is very helpful in finding things.

GL
Review №31

Cleanest store around

Pa
Review №32

Great customer service at checkout. Great prices when you use the Just 4 U app.Only thing I believe they should change is when you walk into the entryway, the music is blaring so loud it’s alarming. That needs to be toned down a bit.

Ch
Review №33

Nice service guys thanks

Kr
Review №34

Visited for covid vaccine, the staff was very supportive

ti
Review №35

Get your flowers done here. These ladies are pros

Sh
Review №36

Clean store couldnt complain about anything else....all good from here

Am
Review №37

We custom ordered Cowboy Theme Cake and i spoke with Bakery Manager Tiffany and showed here sample picture. Tiffany and Cake decorator did an amazing Job and i was extremely happy with the cake, it not only looked beautiful but also very delicious. Tiffany was so amazing and never saw anyone with such nice attitude towards customer. Cake complimented our whole birthday Party theme. I would recommend Tiffany for her Customer first attitude

Ja
Review №38

Flowers are very fresh and reasonable price. Very economical for shopping. This shop is in a perfect location. Very near to other shops like Walmart, Target Stonebriar Centre.

Ri
Review №39

Missing some name brands and have troubles keeping stocked up shelves. Other than that, they have organic brands that are out of stock at other organic groceries and they seem to have it with better prices.

Ja
Review №40

The supermarket is clean, food fresh but above all the associates and management team is #1, professional, knowledgeable and willing to stop what they are doing to guide & help. And I often NEED HELP...LOL!

Jo
Review №41

Great selection to choose from and the store was very clean and neat!!

An
Review №42

Nice to have cashiers at registers & very friendly. I with several other customers dont like the self check out machines.

Ch
Review №43

Great staff ..and everyone was helpful

An
Review №44

I love my local Tom Thumb - it keeps everything in stock though it has very less variety of vegetables. The items are fresh and sometimes provides savings from i4u. It has quick self check out and staffs are amazingly helpful. They keep the carts clean, organize the store and help customer efficiently.

Ro
Review №45

Great store everything you need.

Ja
Review №46

Always clean. When they have good deals, rare, you cant beat them.

To
Review №47

Good as usual

Mi
Review №48

Quite nice

La
Review №49

Great price

Ma
Review №50

Store it taking good precautions given the uncertain times. Ive only been midday without a rush of people, so unclear on how it operates when busy. Produce is always fresh and good quality. I havent had any problems in my time shipping here.

Vi
Review №51

Great grocery store. Very clean and organize.

De
Review №52

Always clean, good variety of products and good prices!

An
Review №53

We called the bakery area to find out if they had any loaves of our favorite sourdough bread left. The bakery employee said there was only one left. I told him my husband would be right there in few minutes to get it. So, he asked my husbands name and said he would keep it behind the counter with his name on it until he could get there to pick it up. That is customer service.

De
Review №54

The only Tom Thumb in Irving. An older store that has been remolded .

Br
Review №55

They have some really good deals each week. The employees at this store are really pleasant.

Ke
Review №56

This store is is always clean and well stocked. The Preston corridor/eastern side of Frisco lacks in high-end supermarkets but the Tom Thumb does its best to pick up the slack. They only have 4 automated check out lanes which is fine unless 1 is out of service. Some of the depts (floral, deli and such) have different hours than the store and these hours are not well posted. The pharmacy is fantastic and always customer orientated.

ma
Review №57

Great prices great fresh quality products and services. Friendly clean love love these deals they have all the time. I find myself almost very often going. By the way PAXSON was very helpful.

Es
Review №58

I love this store! People are friendly and helpful. I look forward to going there

Ma
Review №59

Good selection. Produce is good quality. Bread selection is a bit lite.

os
Review №60

Always friendly service and good selection

Il
Review №61

Always great service and selection. The sales and quality make this a fantastic place to do your grocery shopping.

La
Review №62

I know where everything is located. Fast checkout. Great prices

Eb
Review №63

Store is always clean. Everyone that works at this store are always happy and helpful; from customer service to sales associates.

ya
Review №64

Good deals. Clean store. Excellent sales but can get expensive if you arent careful.

Ja
Review №65

Well stocked shelves, fresh deli items, great amounts of spices, organic foods, fresh fruits & veggies, breads & beers.

Ma
Review №66

A more personal shopping experience than Walmart

Ro
Review №67

Good place

ti
Review №68

Fast and effective

Ma
Review №69

I will never shop at Tom thumb again.

Ra
Review №70

I went to shop there and the store wasnt busy. I had a question about seafood deal, so I asked the man behind the seafood counter, and he yelled at me because I was confused. Few seconds later a white woman was getting seafood from the seafood counter with this man, and he was very polite with her. I wont be coming back and spent a penny here. Not Recommended Store.

Jo
Review №71

A little expensive, but the best spread of salads by far for grocery stores.

La
Review №72

This store is stocked with the basics. Meh

Ch
Review №73

Literally talked to a lady at the pharmacy 10 minutes before I got there to confirm they had my medication. I told her I would be there in a minute. As I’m walking in no more than 10 minutes later they are closing the gates and refusing to fill my prescription. I asked why she didn’t tell me on the phone they were closing soon and she just stared at me...

Mi
Review №74

This time from like most others is a large grocery store. Each grocery store chain has been as attributes and negatives. This Tom Thumb has excellent fruits and vegetables as well as meats. However you should be very careful choosing your items from the shelf as they often have out of date items.

Le
Review №75

I love this store! Although some prices are a little higher than other places, they have more deals to make up for it. And the staff is so friendly and helpful!

De
Review №76

Pharmacy, meat department, specialty cheese department, cashiers & cleanliness of store, a plus.

LA
Review №77

Good customer service.

do
Review №78

I was in store today people were going wrong way down aisles. No one from store was there to monitor Has to be done at store level just sticking decals on the floor wont cut it. Should require masks but at the least enforce one way down aisles

Wi
Review №79

Like this store. Usually have everything I need and the brands I like.

Ja
Review №80

One of the best delis Ive been to since I left Pennsylvania

Kh
Review №81

Ive gone their twice to make my kids birthday cake and a baby shower cake. And the lady that has made them for me did an amazing job I asked for a coco themed cake and it looks like a cake from a movie. I suggest going their for them to make cakes. Their usually quick and she did both mine at the last minute not even 24 hours before it needed to be done.

Br
Review №82

Great selection and one of the nicest produce departments in town.

Ch
Review №83

I shop here regularly and the staff is amazing. They always have a smile and the staff is friendly. They are truly here to help you find what youre looking for in the store.This location has a Starbucks inside the store.They have a really good produce section as well. Their meat counter is also top notch.

ji
Review №84

Had over $50 in mis- rung items. Cans packed on top of grass bakery bread.

Co
Review №85

Got some great birthday flowers and stuff today. Staff is always friendly.

Lo
Review №86

Hot food always looks old

An
Review №87

Helpful staff, good stock and great selection!

Ja
Review №88

Cashier was very nice and helpful. Older format store.

Al
Review №89

Clean, a little but bigger than the other Tom Thumb, items better stocked as well

Ge
Review №90

In general it is good but limited knowledge by staff members.

Ir
Review №91

I love Going to this Tom Thumb Store they Did a lot of RemodelingNow they have a Place to Eat andDrink your Coffee with Donuts andSandwiches Everything is freshIts a Good place to go Relax andBuy Your Groceries lots of ParkingAnd Real courteous workers.My family lives Close by thisArea.

Li
Review №92

Very clean and very fresh assortment of produce and more!!!

Ge
Review №93

It is a very nice clean neat store.... I notices prices are $2-3 dollars more than Market Street.

Li
Review №94

Its okay. I find that there is not enough variety. I went for the first time last week and could not get several items on my list. I find they are a bit pricey on some items. Not my favorite place to grocery shop!.

Ja
Review №95

Do not come here after 9 unless you just need a small amount of items and get ready to put on your Tom Thumb hat and work for the store for free. It says open until 1 but they don’t staff the checkstands. You have to self check only. I won’t make that mistake again

Mi
Review №96

The fish market was well stocked

Ch
Review №97

This store has the most helpful employees. Always pleasant and happy to help. The management is great. Judy is the best cashier! She knows all the customers by name. It’s our store.

Ja
Review №98

Awesome clearance section

Ar
Review №99

Dirty, it stinks, few goods, rude and unfriendly staff.

Da
Review №100

Clean friendly.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4848 Preston Rd, Frisco, TX 75034, United States
  • Site:https://local.tomthumb.com/tx/frisco/4848-preston-rd.html?utm_source=G&utm_medium=Maps&utm_campaign=G+Places
  • Phone:+1 972-377-1800
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations