I usually order from this location, not anymore. Staff is trained to make the products, but not provide customer service. Extremely Rude staff, I will take my business elsewhere from now on.
Never can go wrong with coffee from Starbucks....especially a Grande Flat White!
They took forever to made my order. More than 20 minutes on drive thru to get just drinks? Unacceptable
Quick service, always gets my order right just like i like it. As long as the person ahead doesnt F it up im in n out. The window technician is on the GO JUICE and right on top of it.
Consistent and friendly even through this covid-19 moment
I give the STARBUCKS located at 1101 S Harbor Blvd, Fullerton, California 92832 FIVE COFFEE BEAN STARS. I was ready to order some pancakes, but I realized what once was a Dennys is now a Starbucks.. Haha!! Pancakes 🥞 and coffee ☕ always go well together. Its always nice to be able to order a fresh, VENTI cup of coffee at any starbucks. 5️⃣ 🌟s Thank you Baristas. FYI Many homeless in this FULLERTON area.
My caramel drink was very bad, it was the worse drink that I ever drink. So rare all their drinks are very delicious. 🤔🤢
Very happy and friendly....I guess it helps with coffee. .
The Chestnut Praline Frappacino is so yummy this time of year as well as Peppermint Mochas. Pick your favorite along with a Marshmallow Dream Bar for the perfect wintertime treat!!!
First time at this Starbucks and first impression is they should change the in store option to not available. 2nd drive thru takes so long its unacceptable. I wont be back anytime soon.
Great service as a walk in. Friendly customer service. Drive through line was ridiculous, but everyone was very patient.
Visited this starbucks location, which is usually my regular one, although i never order inside. My order was taken by a barista named john, not only was i waiting a while to even be acknowledged, but when I was he was super rude and rushed me with my order. I am not one to take long when i order so there is no need to rush me, I used to work at starbucks myself, so I know how to order. he was just all over the place and couldnt handle his tasks at hand and decided to take it out on me. On my last 2 drinks that were specifically modified to my friends order, he rushed and shut me up, and said he knew exactly what i was talking about. the tik tok drink Which I have no clue about. I check my receipt and he rung me up incorrectly, the tik tok drinks were not right. & when i expressed my concern he was still rude. I dont mind a wait, especially during the times we are in now, but there is no need to be rude to your customers. if you hate your job, just dont go. Will not be back John :)
This place always gets you in and out quick..
Rude people working here
Quick and hasnt missed a step with any of my orders.
Evan was super friendly. Service was extra fast and efficient. Location is nice and clean.
I like Starbucks on the corner. Of Harbor, Fullerton, because of the good service. You can sit alone or with your group and view your messages or Google something or just anything on your phone and them no one will be upset at you for doing this.Coffee is good. service it is fast. I liked
Enjoyed the helpful and knowledgeable staff, that knew every combination of the drinks!
They were super busy. Christmas eve. Went in looking for the Ember mug or cup. The manager was really helpful. Left with what i needed
No trash cans outside
This was a nice place to meet and converse with friends. It was quiet enough that we could have a normal conversation.
My favourite new pandemic establishment. Show support for this location!! Theyre trying very hard to keep up with demand in the area. Be patient.
Isn’t my usual Starbucks but stopped anyways because the review were still good. The coffee was burnt and terrible and my matcha latte which is usually my favorite tasted like absolute grass. The barista gave such attitude when I showed distaste that I even didn’t bother asking for it to be fixed because I had went through the drive-through and there was a line building up behind. If I could give zero stars I would
Starbucks - what can you say, its always perfect or they remake it for you
Great customer service by the baristas. Spilled my drink and they immediately cleaned it up. Even replaced my drink. Very kind and much appreciated!
I love matcha
STARBUCKS IS THE BEST
Friendly staff, quick service, pricey coffee, loved the almond croissant, heated crispy with cream filling.
Everytime I come into this location I feel that Im very important because of the greeting and constant attention they give to my request. I say this because sometimes Im pretty difficult with my specific orders and never as :-( or from comes across when Im ordering or specify something different than normal. Thank You crew at the Starbucks I am really pleased that you treat me with constant respect!
Wonderful way to start your day, enjoy your afternoon and share peace in the evening!!!! MERRY CHRISTMAS STARBUCKS
Friendly baristas creating well made drinks.
Inside ordering, plus drive through!
Im so frustrated with how many drinks Ive bought from this place just for them to make em wrong. I literally get the same drink everyday and know when its not correct. After the 4th time, I finally went back to have it remade since they cant ever answer their phones. They remade my drink wrong AGAIN and i asked for more pumps of chai and it still tasted bland and disgusting. So idk what theyre doing in there but its not making drinks correctly
The staff are very friendly and quick to fill your order. The bad thing is that there is always homeless people asking for food or money outside in groups. Also hanging out inside at times. If you are just making a quick stop and not staying there this place is fine. No drive thru unfortunately.
The place had to many homeless people inside. Didnt feel safe bringing my little sister in and the places smelled like a trash can.
Best staff ever
Great coffee of course and tried one of the chocolate croissant was yummy
Of all the Starbucks that I go to, this is hands down the most consistent, as far as customer service! Due to their location, they have to endure a lot of riff-raff... Hats off to the staff and big-time props to the district manager for training! My review, however, is a result of exceptional customer service on behalf of an employee who deserves recognition! Tried to pay for my drink, only to find out that my account was low on funds... Offered to go to my car to get some money but she insisted it was not necessary! Nevertheless, I still came back later to try to pay and they wouldnt take my money! Daisy is one-of-a-kind employee and a tremendous asset to this Starbucks location!!
Today, 730 in the morning, I went to Starbucks with my dog, a golden retriever, to get a pappuccino for my dog and a mocha for myself. We literally got kicked out of the store.I saw the girls looked at me and my dog, shaked their heads and looked at each like they were judging/hating me and my dog. I don’t know why. Maybe because I’m ASIAN and they were being RACIST! I didn’t take that seriously and ordered from them. Then they said to me in front of EVERYONE in the store, we can’t have your dog in our store. Please leave and wait outside for your coffee. I’ve been to Starbucks many times with my dog since he was a little puppy. Every time we go to Starbucks, every one loves him and wants to say hi to him. We were in the same store 2 weeks ago and people loved him.I saw my coffee on the counter already, but the girl couldn’t even wait till I got my coffee! She asked me to leave immediately and she will give me my coffee outside of the store.If you don’t like dogs, or other reasons just tell me nicely and politely. And I will be more than willing to work with you. You do not need to be this rude and embarrass me in front of everyone.While I was waiting outside, one of the girls gave me my coffee and a WRONG change. It was like they were in such a rush and they can’t wait for me to leave!How come Starbucks, a very well known coffee shop in the world, has someone this unprofessional, rude, racist and gives people public embarrassment! This is absolutely the worst Starbucks experience I’ve ever had.
The young adults working here are very professional.
Always good for chai latte and dragon fruit lemonade drink🖤
The short manager with greyish hair was very rude. im definitely not coming back here again
NO LONGER PRESENT
Always get great service and coffee also on point 😀👍
Matcha latte with soy milk are the best here, staff is kind
So far its ok. Geting better after malaiba lef cuz she was a verry conflicted woman. Now were going to be able to get better.
Its nice inzide. A variety of coffees to chooze from. Pastries. And mugs wtc. To phrchaae.
Yo, Maggie is dope. Shes friendly and smart. She understood my order solely on my bad descriptions lol. Definite 5stars!
Employees were amazing at this location.
The bathroom look like it hadnt been cleaned in a long time. There was one bathroom that was out of order I bet thats the one the staff uses and keeps clean. Worse bathroom Ive seen in a Starbucks ever. Wish i would have seen it before I ordered.
Amazing customer service everytime I go to Starbucks!! The staff at Harbor Blvd and Orangethorpe in Fullerton is amazing!!! The great customer service is always consistent!!
This place is really awesome. The staff is really friendly and the food is always fresh. I really enjoy the atmosphere and the entire experience.
Not crazy busy so drinks are almost always perfect
I normally would have rated this Starbucks a five star, but todays visit threw me off. I was waiting in line while the two batistas were finishing up their conversation with some guy about who knows what. Very unprofessional.
I love the iced coffee. They added the sweetener and cream for me, making it a quick in and out fir me.
Normally they have nice baristas here, and drinks are on point
The oatmeal was delicious and the coffee was good. Love the consistency.
Terrible wait times in drive through. Thought it was just a fluke for it happening once but nope. Once again, waited in line for 10 minutes and hadn’t even gotten to order yet before I decided to just leave. Mind you, this was at 3pm.
Yummy cold brew with salted cream
I love that they still have my 2 favorite Holliday drinks. Very friendly workers
Always Pleasant very professional Baristas I will be back
This location has the worst customer service due to a particular employee...at times, I have witnessed this employee get into it with customers [power struggle] as well as with the other employees. Its a hostile environment and I sense that employees who work with this particular individual are unhappy and level of stress is definitely over baseline. Management needs to step up and retrain themselves on customer service...and how to represent STARBUCKS in a more positive-welcoming light. STARBUCKS might be down on numbers [target store goal] due to the employees working at this location; especially that pactically indivdual.
Always makes my chai tea perfect
My favorite Starbucks of all time!! Most friendly and caring staff who seem genuinely excited about their jobs. I go out of my way to pick up my tea here each day!!
This Starbucks is my favorite. & The dark haired woman who always makes my drinks is the best barista on the planet ❤️I grew up here, I learned about myself here. My life happened in large part with this establishment as a source of good vibes & happiness for me. Starbucks, yes love you but this specific location holds dear to my heart. It is and will always be a place of comfort for me because my mom works here!I met myself here, I held my hand through the toughest of lifes many challenges here. I learned its not about what happens to you its about NOW what are you going to do with the cards life has dealt you?! Every breath is an opportunity for positive change before its too late and your human experience ends. I love you mommyAlso, Cheryl is a doll & so is Jackie, Tyler is an excellent manager & the store is like a fine wine getting better with time.
Nice, clean and usually quick service, especially weekends. Easily accessible going South on Harbor before Orangethorpe.
The prices are a bit high but the coffe is great and the service is also very good..
Too small, too many bums, but they are shutting down and opening next door to a larger location, cant wait.
Had to repeat order several times.
Biggest Starbucks i have ever seen. Friendly and fast staff
My granddaughter loves the cake pops
Rude staff demanded that I buy something or I could not use the bathroom. The code is 1199. I respect the business since of the bathroom but as a human in need of relieving themselves this is ridiculous. With all the chemtrails soon where going to have to pay for air.
Exelent service and nice people
I like the way they display items and arrange seats, but not the way they make coffee. I always order a menu, espresso macchiato, but I feel I having a different menu everyday.
Service a bit slow, but filled order correctly, pleasantly.
There is an awesome barista with dark hair and blue eyes in a black apron who works here, she makes me the best coffee & tea every day Im so thankful for her starbucks would not be the same without her
Although the staff are friendly and they have excellent customer service, unfortunately they took out all of the plugs for charging laptops/phones and the ones they do have at their long table have been broken for months with no immediate plan to fix them as of April 2018. Therefore they have made it clear that staying there to work for long periods is not welcome. (The last time I was at this location was back in January, and their long table was filled with homeless people and their belongings, camping out to charge their phones.) It is sad that they took away the capability for everyone to use it as a work station though.
Friendly staff clean place cozy place to chill
If you are new you have to try your best!!
They dont care about customer service, they are rude to new customers.I have gone 3 times, and always feel like I am intruding on them, its not even busy.
This is a wonderful coffee place
Nice chill atmosphere with roughly 25 seats and Google wifi!
Quick and friendly ... family likes.
Very welcoming staff.
Excellent coffee good customer service
Excellent customer service and friendly staff and one of the best Starbucks that me and my buddy ever go to theyre always nice and very helpful and always recommend the best coffee they serve
This location has great people but the menu is missing the cold foam nitro brew! Say it isnt so!
I didnt like this location. They were out of the lemonade and on a super hot day-so I order 2 refreshers and both filled to the top with ice so hardly any drink and one of the drinks wasnt even filled to the top-so disappointed especially when you pay $5 a drink!!!! Wont visit this location again
Super friendly staff! Excellent wifi.
Good place to hang out and do work
I love this place 😊 very peaceful
Nice staff...location is quiet but seems a little ran down
I like their passion tea no sweater
Nice People very calm store. Thanks Starbuchs
My favorite coffee place
This place has the best staff!!!!!homeless are a problem here though