Fernando was awesome. We got to test ride 4 bikes Im in love with the fatbob for wife and the used Fatboy for me. but manager on Sunday turned me off too pushy and I dont like fluff with no value. I would say Fernando is a great salesman to do business with not pushy at all easy going and means business . go see him and Im sure all will agree.Wife and I need two bikes but not gonna make any decisions impulsively especially when pushed to make decision.
Since October 2020, Iv been searching for the right HD, decisions back and forth on what I wanted. Multiple local visits to dealerships. Fell in love with the street glide special but way out of my price range . Visited LAHD to inquire about the low rider s. Told them my overall intention and low and behold these guys worked there butts off to get me onto my dream bike. Big shout out to Niko, Donny (Dad) and Lee for helping me out on the deal… See you guys soon…
I had an amazing experience with the staff here. They were efficient, professional and friendly all ar the same time. Shane in sales is the man. Got me the deal I wanted and the bike of my dreams. If youre looking for a sweet deal with great service, LAHD is the place to go!!!
Stop in today for parts. Store was clean. Parts department was very fast and efficient. Thank you very much.
First time here and nick was very helpful. The whole staff there is friendly, if you are looking for a Harley then this is a good place to go.
Awesome staff. Got what i wanted and then some. Shout out to the tech department, finance, sales, and management. I recomended that place to anyone looking to get into a motorcycle or to get an upgrade...
If youre looking for your first Harley-Davidson. If you want to continue the legacy of your Harley-Davidson with something fresh looking and technology update or just wanna do some research, run some numbers without no credit check, get a ball park estimate for when you are ready to make the cross over. Well head on down to Harley-Davidson of Los Angeles at 2635 W Orangethorpe Ave, Fullerton, CA 92833 and ask for one of the most chill, realistic, vibrant, humble, respectful, patient, who wont rush you or force a sale on you like other harley davidson saleman at other location with in the 250 miles rates of los angeles. Ask for Brown Eagle yes Brown Eagle you will be appreciative of the man you will meet and have a respectful conversation aswell.Thank you Brown Eagle for making it easy for me and my brother who travel from Nevada to purchase two brand new 2021 Road Glide Special and Street Glide Special.Ill be honest if it wasnt for you that handled the deal I was ready to walk out the door after getting so many run around from many different Harley-Davidson dealership in Southern California with just over a lil thousand mile of driving your connection with people made it easy. Thank you thank you thank you and your team at Harley-Davidson of Los Angeles.....
Thought it was going to be amazing for its location but it had the worst clothing selection I have ever seen. Didnt even get greeted with a hello when I walked in.
Nice place very helpful and friendly personnel
Great buying experience. I went to several other Harley Stores and these guys really earned my business. Donny the sales manager is honest and transparent, and by salesman Richard was really committed to helping me find the right bike. Also, they were really kind and respectful to my wife and daughter which I didnt really get at other dealerships. Good guys, good team, and in my opinion people like that should be supported. If youre considering a Harley, I personally recommend at least giving them a shot.
Raymond, was very friendly,knowledgeable, informative and helpful. They had very good prices.
Went shopping around a couple dealerships and felt like I wasnt wanted. No offers to help and ignored for 30 minutes at one. Went to LA HD and met Josh less than a minute after I walked in. Zero pressure, tons of information and lots of advice. He even borrowed a backrest off his bosses bike so my wife could get the full experience behind me on the test ride. Bought a 2021 Street Glide Special on site and some accessories which they installed and delivered the bike to my house the next morning. Could not be happier with their customer service from Josh (sales rep), the finance guy, the trade in offer, parts and service all the way up to the gal that helped my wife pick out a free shirt. LA HD will get ALL of my business.
Great service Nick is the man just bought new Harley good people!
The best experience buying our new bike. The entire team was amazing. Mike went over and beyond for us and made our experience even that more special for us 💙
Good luck getting your pro-rated warranty refund from these guys after you trade in your bike elsewhere. Disappointing
Bad place to take your business to!! Be aware buyers or sellers !
ALERT...DONT take your business to this dealership, be careful of the finance lady .. LIAR !!! They are nice to you at first but as soon as they get you on the hook, they will ignore you and dont answer your calls and treat you so bad !
Used to be a very good dealership. The service Dept refused to do warranty work and the parts staff is less than mediocre. I bought my last bike from them and went to them exclusively but when it changed ownership it went down hill.
Outstanding service. Highly recommend this dealership
Love the selection... Used a little over price but great bikes
This place has the worst fn return policy ever... Sadly I will Never shop this stop again and Ive been coming here for years.... Ill support another shop not affiliated with this one!!!
Fixed something that HD of Huntington Beach Harley wouldnt take responsibility for.
The people here are awesome very helpful.
If anyones looking for a bike go to La Harley-Davidson you will get the best price !!!! 👍
All of the Staff @LAHD Ride!!!,they are transparent straightforward & go the Extra Mile for there Customers
Got what I needed fairly quick!
If your not buying a scooter they are not interested in talking, and there parts counter person was argumentive about a part that He insisted Harley Didnt make it in Black according to his parts book, came to my hometown and picked them up from my local dealer upgrade your parts book
Thief’s. Don’t come here if you want to get taken advantage of. Stay away. I learned my lesson !!!!
Very dissapointed with my experience purchasing parts.I ordered a intake for my bike and found it 30% cheaper online from another Harley dealer the next day. Called and emailed the parts manager showing proof of price difference. Just wanted a price adjustment but was told they could give me only a partial refund withholding 20% for a restocking for a part I had yet to recieve (probably they hasnt yet ordered either). I was never informed of this 20%fee but noticed it is printed on the invoice that was given to me AFTER the purchase and it is not the printed on the actual reciept. Shady!!!I told Mike to keep the part Ill get my refund from my cc company. Strange customer service. I was looking for them to install but with my experience, no way! Shame that they lost a customer over $60 (which they could have easily made up in the install).2stars because the reps at the service counter are friendly and knowledgeable. Its the management and their policies that seem very shady.By your parts somewhere else. Youll get a better deal and your parts quicker.
I try to be a logical person but when you buy a 30k motorcycle, 2.5k extended warranty and still have to pay $405 for “diagnostic fees” on a 2018 Road Glide with 3,400 miles that breaks down multiple times for the same “ fuel pump connection “ issue. Between this dealership and the one I bought it from in Florida I’m not surprised Harley is a failing company.
Got me shirt had nice selection of bikes
Management needs to work on their telephone system but the service department (Mike, Erick, Wendy and Mark) does an exceptional job helping you find the right part for your bike and always makes you feel welcomed.
That is an aylocayshunn, of multiplying taxx. which is a near best kept secret. i think that los angeles is a little farther down the road... also lowes angeles stretches beyond its its its limitations.
Great people over here. Joe is the man! I went to a few different dealerships around LA/IE/OC to find a bike and he was the best salesman by a long shot. He worked with me despite my credit issues and got me a killer deal. If you want to feel comfortable/confident buying a bike, this is the place to go!
Good Harley dealership. Good customer service.
Top Notch customer service by an All-Star group of people!I have dealt with a few different dealerships service departments.And for the most part, have no complaints about any. But now due to the great customer service (especially Mike Chilcote & Krista going above & beyond to help me), I must ride from Burbank to Fullerton for my service needs!Even in my specific situation which included having to deal with the insurance carriers & supplemental damage issues, Mike & Krista took care of everything.They make a point to make sure your needs are met & that you are happy, completely. On multiple occasions Mike smoothed out issues, even issues beyond their control & not their fault!Despite how busy Mike or Krista may be, they make sure to keep you well informed.Awesome job guys!!
Not many clothing options bought two shirts they need to sell more merchandise bit they arent stocked as well as I would like
I felt Racially profiled......I was standing in parkinglot talking with a sales guy about trading in my bike for a newer model when Mark from service rudely walked up and told me to leave the property for no reason.i was the only mexican with tattoos and a club cutt on he had been just standing there staring at me then just told me to leave...nobody else was asked to leave just me..so i will be taking my buisness to HB HARLEY...
Great experience, and very good service
These guys are great help me out with picking the right bike. Let me go take those rides just around great guys and great customer service
I will always give Harley Davidson a 5 star thumbs up. I have 2 issues, the clerks and sales staff have no control over. Theyre a bit pricey and I cant stand the name Los Angeles Harley Davidson when theyre in Fullerton.The folks are always friendly. And I love Harleys! Ride safe my friends!
Benji & Lee were very helpful during my visit in July 2020. It was overall a simple process and I got the bike I wanted at the right price.
I loved this place!! They made it happen, got my dream bike and also the customer service was amazing. I felt like I was part of the Harley Davidson family! Overall had an amazing experience!
The only Harley Davidson Dealership in California that gives 110 % customer service to each and every customer that enters the dealership. Plenty of new and used bikes to keep anyone happy. Service is good and parts is great. This is service on steroids. This dealer is a must try for everyone. The new General Manager has made big changes in customer service. PS. Mike in customer service knows his way around the parts dept.
Great staff and very friendly
Pretty good sales guys... bought a Street Bob on 8/19...Donnie GSM is very upfront and doesn’t BS.... definitely be back
Purchased a bike here in June. Raymond was awesome and super helpful. Looking forward to upgrading next year.
Nice and professional help.
Kool people and choice of inventory
Great sales team. General manager 👍👍
Started as good service but did not have the parts that I needed. then they declined helping in finding the parts in another dealer.. not very helpful ...
Went here to pick up a speedometer sensor. The parts manager Jim was awesome. He was super knowledgeable and answered all my questions.Jim, you’re the man. I’ll be coming here for all my stuff!
Nice and clean shop. However, it needs to improve on customer service.
Great selection of bikes and very informative parts staff
Amazing staff! Everyone is always so nice. They make you feel like part of the family. I LOVE the community events you do every weekend.
Good treatment and professional service
Joshua adams thanks for the great customer service you provided
The staff was so GREAT to me. I totalled my first bike less then a year ughhh but they seemed geniunly concerned for me then helped me get back on the bike within three weeks of the accident. I love the new bike.
Shopped at the store on 4 different occasions 2 of the times I purchased shirts & a hoody, The 2 shirts were special order, which wasnt a problem. I paid for the merchandise up front & was told by the sales reps each time that once my orders came in they would call me for pick up. None of that ever happened I had to call the store myself both times because the sales reps never called. The customer service lags, its apparent they just dont care. How sad they lost another customer over a simple courtesy call.
These guys over at LA Harley are great. No hassle straightforward. This is what it is and lets get it done. Spent 2 days at Huntington beach Harley just for them to tell me they couldnt get anywhere near where I needed to be. It only took about 3 hours to be in and out with exactly what I wanted. JD is the man. He made it happen. You deal with him and you know if it can happen it will. But all of the guys over there so far have been super chill so Im sure u will get that experience with anyone. Thanks guys
I just got a Ultra Limited and was not disappointed with the care that I received. The staff were great as always. This was my second bike purchased from them. Last one was a 2004 Roadking. Put 119,628 miles on it and they helped when ever I asked. Great people and treatment. Better than family. Loyal for life.
Great people, and energetic staff. Installation prices are a little steep
Favorite place
What a big beautiful store, lots of bikes and clothing
Thanks to the new manager, this Harley Davidson dealership is getting a needed facelift in customer service and is now addressing the needs of the average motorcycle rider. Most of my friends quit using them as the only thing we saw was hardcore bikers hanging out. However, in the last few weeks we see a move to change the attitude of the business to servicing everyone again. 5 Stars for the improvements in the business. You have won us back. Kurt is a improvement this dealer needed.
Helpful, knowledgeable friendly staff. Comparable prices for their products.
Cool spot just happened to go when they had $1 beer and burgers. Cool folks there also.
Big location! Lots of bikes and accessories. Clothing and collectibles. Local Hog Chapter meets here, fun events all the time!
I was looking for a new bike that la Harley had in stock. I was going to drive out to them but I was waiting for the salesman and appraiser to get back to me but them never did. No calls, no text message or even and email to let me know what is going on. I took my business to Huntington Beach Harley and those guys were awesome. I guess LA Harley in Fullerton can pick and choose customers.
Bought my bike from here in 2015, sales team were very accommodating. I bring the bike back for services on a regular basis as i put alot of miles on the bike with my commute each day. Steve always makes you feel welcome and the service team are top notch. i would highly recommend them.
Staffs are really cool
Really nice people and will do anything to make you happy with a new motorcycle
They said they would make a deal. I think I wonbeautiful bikeperfect 114 c.i.tell them jim sent you and they will give you free set of boots after your purchase
LA Harley-Anaheim is the BEST! REX and LEFTY and all the rest of the guys and gals are absolutely fantastic! I will always recommend them to everybody and I will be a loyal customer for life. God Bless LA Harley!
Great price, zero service on post sales support.
They are alright. Nicer than some when it comes to HELPING/paying ANY attention: as a FEMALE who rides her OWN Harley D, I can not tell you how OFTEN the DEALERSHIPS act as if Im NOT there at all! These guys are MUCH more attentive than that, for sure.
Extremely friendly and helpful, great workmanship on anything you want or need for your bike(s).
Cool 😎
Not so great the inventory on their merchandise almost nothingthey keep saying theyre going to get a new product in but nothing so far is even harder to spend a gift card from their shop they say theres something wrong with their system it cant use your card at this time. They have more sales than customer
The service department was kind and polite they got me in and out in one day love that
Professional staff. Helpful and curtious. After getting a 15k service I double checked everything for trust factors and I happy to say it was all good.
Today we started our day of riding at Anaheim Harley. We got there at 10 am and I was there to meet three of my friends. The goal was to ride from Anaheim Harley on down to Cooks Corner. We did that and then two of us broke out and extended the ride down to Hells Kitchen and Lookout point which meant a trip through the Ortegas which is always a blast.Anaheim Harley is huge it has two buildings so if youre in the mood to kick tires on motorcycles that all takes place in one building. If you want to go check out the accessories and clothes and helmets and stuff like that thats over in the other building. That building has two stories and a ton of stuff. They have some decent deals on the sales rack as well.I brought my drone along with me today so I spent my time flying around the parking lot taking aerial pictures. While I was taking pictures, I met Timm Browne who happens to be the new guy in service. I like to keep my bike maintained and I have not settled on on particular place to fix my bike so I am always looking for the right spot. I might have found it today.
Amazing staff never felt pressured
Stopped by to check out 2020 bikes. Not a customer in the showroom. Not one sales person bothered to even get up to greet. One wonder why Harley-Davidson sales is down. I suppose I’ll keep my Street Glide and FXR for a bit longer. Perhaps check out Indians since they’re coming out with some good looking bike. BTW, motorcloth side same. No customers. No greeting. Only employers chatting among themselves. These guys make Huntington Beach HD look good.