***Responding to question: I have a video if you provide an email address, I can email it to you.I took my nephews to get ice cream. This was their favorite place their dad used to take them to. We stood in line for 10 minutes, another customer walked in, an employee walked straight past us to serve them. No one acknowledged us. I saw the other lady was finished serving her customers, so we walked over to her side of the counter. Instead of serving us, she walked to the opposite side and helped the customers at the end of the line. Several minutes later she came back over, I asked her if she could please help us next. She argued with me saying I moved from where I was standing. I told her I was coming to her side of the counter, but she argued that I moved.Ingrid came out from the back and the rude female employee asked her to help us. She was actually super nice and helpful. The ONLY reason I give it 2 stars is because of how nice Ingrid was and our ice cream was delicious.

What a fantastic place this is. Our favorite heladeria. They have a huge variety of paletas and ice cream, along with a bunch of other random menu items. Ive never gotten past the paletas. Theyre enough. And amazing.

Girlfriend had heard this place was muy 👍 - and YEP they have AMAZING ice cream 🍦

Great food good service visited while traveling may go back next trip there

I would give anything to live next door to this place. Some of the best ice cream I have ever had. The staff was very helpful and they were willing to explain all the different options. Their fruit water was outstanding! I personally had the pina colada. I then got a mangonada. It is in one of the pictures below. It is truly amazing. They had so many different selections of ice cream and then also fresh fruit bars. You could spend weeks in here and not try everything. Prices are all very affordable as well.

Place was clean. Nieve was delicious.

Ice cream is very good, but the place smells weird. Folks are not wearing masks

I came in this Thursday around 4 and there was only one girl attending and there was a good bit of customers. A girl walked in from the back with a little girl and was not wearing a mask and was not wearing a uniform. What’s the point of making your employees were masks if someone can just come in to where the food is prepared and not be well protected. This is very unprofessional and not safe for the well being of others.

This place was crowded, but tge array of ice cream and fruit pops was amazing.

I went to la michoacana closer to closing time and even then the employees were fantastic. I will forever go there. Yoenn is a great addition to your team she helped me decide what I really wanted. SHES very polite respectful and have much patience with me even with the closing time upon us. Rate this a 10/10 experience thanks to yoenn Lara.

My favorite place for Ice Cream in town. Get the Fruity Pebbles.

You know we stan

Huge selection and delicious, best ice cream in Gainesville

Very good homemade ice cream

Always stop here when Im around town. Huge selection of anything youd want from ice-cream to snacks.

Very good!

Very good Service

I Love there ice cream 🍦

Sweet staff

Always good Homemade Ice cream .my favorites is there Butter Pecan ice cream and its full of big pecans.and there strawberry ice cream is loaded with real strawberrys.they Make there own Ice cream .my neighbor worked for them in the past making there ice cream . #1 in Gainesville If you want Good Quality Ice cream 🍨🍦 with super good taste. and the workers are bilingual . A plus

Delicious Ice Cream!

They take care the costumers

I heard alot about this place from friends drove 30mins just for this icecream 🍦 and its the best spanish ice cream ive had... just moved to Georgia from newyork where every corner theres ice cream shop from alot of different countrys and all are different this spot beats them all its a must!!!

Best ice cream place ever. The ice cream is homemade and you can tell its fresh. The mint chocolate chip is the best I have ever had. It is also the cleanest place I have ever seen. Dont let the outside fool you, the place is great. I dont speak Spanish so I feel like I am missing out on some of the other stuff they have.

My family loves it ❤

The ice cream is made locally and is delicious, staff is friendly and accommodating! Five Stars! Must go here if you like ice cream!

Best ice cream I’ve ever eaten! Love it! Pistachio is my all time FAV!! Service and environment is perfect and fun! Great family friendly atmosphere.

Very authentic!

Very good ice cream! Great variety of traditional Mexican cold desserts to try out. If you are the type that loves trying different new food, this is a great place to go. And its right in the middle of gainesville!

My parents came to visit me from an hour away. I brought them here right at closing time on accident but after explaining how far they had traveled they made an exception for us! I am forever grateful! My family LOVED the authenticity of the taste. Thank you for bringing a little piece of Mexico to us! Highly recommend!!!!! The staff was excellent!

Delicious ice cream and love the house and the fruit drinks. My favorite ice cream is the one with strawberries and Donna Maria cookies in it. Its delicious.

I have been to the michoacana since I was a little kid and I LOVE the ice cream there.

Wonderful service and selections!!

Found a bug in my food. I knew that place was not right it smelled bad when I came in but I gave it a chance. Bought chicharrón preparado and found an insect it was a bad experience and I just threw away all my food. And customer service is not friendly lady was upset the whole time.

Great ice cream variety and aqua frescas.

Very hard working employee, wonderful customer service and the Ice cream and quality of product was amazing. And you can not beat the prices! Top quality all around!!!

So yummy! Delicious ice cream and non dairy options. Mexican style, English speaking staff. Clean and reasonable priced!

Ice cream is good but Really bad service.Staff are really rude they have no manners and dont give you time to look at their selection. They want you to pick what you want right away. Also they say they close at 10:00 but its 9:00 a clock they are putting the tables and chairs away so people wont sit anymore and leave.

Different types of fresh water ice cream and much more. Best of all one hundred percent natural

I’m giving 5 stars because their quality is excellent but on Wednesday night I was very disappointed and upset. Drove up from Miami to visit and spend time with our family here; we decided to come here, showed up at 8:40 and was not let in because they were closed. Schedule says they close at 9pm!

Their icrecream is insanely good as well as all their other desserts BUT if you do not know what you want the moment you get off of your car, do not bother going inside. You will get slight huffs if you even have to think for one second about what you want. Don’t ask any questions about flavors or ingredients either because they also get annoyed && expect you to know everything as if you worked there. Love their entire menu but if I could pay someone to go inside for me I would every time at both atl hwy shops.

Amazing tasting Food! Always fresh and quality ingredients, staff is so welcoming. Ill always return to this location again and again. They do a wonderful job.

Quick service and tasty ice cream for sure! Interesting flavors, as well as the classics, and plenty of seating inside, so your ice cream doesnt melt!

Variety and great friendly service. 5 bucks for 2 cups is also reasonable considering the quality.Definitely recommend this place!

Love this place! Wonderful ice cream - my personal favorite? Coconut w chocolate topping.

Very popular with our Latin community. The quality is very good. I love the huge variety.

Love it. ...... best icecream ever

On my first visit I was amazed at the selection here. I came mainly for the elote, but want to go back for the ice cream. Would highly recommend, the elote is great.

Ice cream was very good but a bit overpriced in my opinion! The big disappointment was that they Dont take American Express credit cards kinda hard to believe based on the magnitude of this business it was definitely a huge inconvenience. They should focus more on customer satisfaction not on merchant services cost for Amex. I wouldn’t really recommend this place.

Most excellent selection of artisan ice creams. Highly recommend for a delicious treat.

Ice cream is good but the staff is very rude I went on a weekday it was 8:30 so they werent close yet but they had most of their chairs up we were going to sit down so we put some chairs down one of the employees approached us and told us that we could not sit there because they had already cleaned the table but they were still open for business

Tasty in house made ice cream that its absolutely amazing! Also a variety of street food off a corner in Mexico, just much cleaner. I was the only Caucasian in the place but whitey you can take your ass down to Brusters and leave la mejor to me!

Local icecream place that has a wide selection and its decent priced. When I first saw the sizes of the bowls I was skeptical because they looked small, but they load up the cup with large scoops. My friend really likes the ice pops they have with real fruit.

They have the best ice cream here in Gainesville Ga! If vegan, ask for water-based ice creams or get water-based drinks too! They are delicious, promise! I go here every now and then and never had an issue.

I love the ice cream flavors, the service is very nice amd the staff are very friendly. This is a favorite for my husband and I.

Best place to go for and ice cream

Grate food and grate people that work there

This place is truly unique!! The ice cream is fresh and creamy! I got coconut and pina colada. The coconut ice cream they have water based and milk based. The water based is fluffy and has tons of coconut in it!!! Best ice cream around!!!

Excellent Pina colada water. Very homey atmosphere. Nice staff and delicious homemade Ice creams. Highly recommend!!!!!

Very good ice cream and great service, i will be going back

Best icecream and great quick service. Nice and hard working employies.

The lime sherbet was absolutely amazing.

Worst service ever

Loved this place since I was a 5yr old. Drove all the way from Lawenceville just for the icecream 🤤

Thanks to your reply Ana, since my last experience I decided to give La Michoacana a second opportunity and it was great, I definitely have to said that you definitely care about your customers, and the ice cream and ezquite is pretty delicious. Thank you for making this customer happy!

They have soo many different ice cream flavor and options that all taste fantastic! One of the best ice cream places for me!

Try the soursop popsicle, its fantastic!This place has such delicious flavors, treat yo self and go.

Great Ice cream. Great people. Great experience.

Quick orders. Their treats are so yummy I just wish they made good ole raspados 😅🙃.

Good service and delicious!!

We had a wonderful experience here! The ice cream is delicious and the customer service pleasant and efficient!

Ice cream is always good. Smiling faces a long the way.

Had the chance to go have ice cream here today. It was really delicious.

So glad we found this place. Great ice cream. Lots of variety. Great prices.

I go 3 or 4 times a week. Great place and my 4 yo loves it.

Absolutely awesome! Nothing else needs to be said...

I live in Asheville North Carolina and I really dnt mind the drive, the ice cream us unbelievable, specially the Mamey and Guanabana those are the best not to mention los Dorilocos.I love Asheville NC or I would move to Gainesville GA just to be close to this shop and have a taste of Mexico anytime.

Great selection. Nice atmosphere.

Very very good,this a very good place to go with the family.❤

Everything I tasted here was freshly made and I also love the non-ice cream lelections too.

Best place to grab any Mexican snack craving. Their icecream is delicious and so is their corn and their tostilocos are bomb. My absolute favorite is their agua de limon, so delicious.

Great ice cream!

Great ice cream. Love the rice pudding popsicle.

I like it here. Good ice cream and other good Mexican things

Spacious and clean. Variety.

Excellent ice cream and selection! Even better when you consider the price compared to places like Brusters or Marble Slab. They even make new flavors based on customers requests.

The Best ice cream in Gainesville. Try the corn flavor...tastes like cornflakes and milk

This is my favorite Ice cream place in gainesville. Take the whole family to brusters or cold stone and you will drop like $30. This place is an old school affordable straight up ice cream shop. Staff speaks english, super nice, ice cream is very good and they have traditional flavors. lots of seating and the ice cream parlor is very clean!

The BEST ice cream bars! We drive from Jefferson just to get these delicious treats!

Delicious handmade beautifully presented ice cream novelties at great prices. Love this place!

Overpriced but decent food

This is the places when you want a good ice cream 🍦

For someone who is not Mexican, the ice cream is quite unique. Not. My personal favorite but worthwhile if you like trying new things.

Great selection of fresh ice cream and treats.

I love there ice cream 🍦🍨🍧

This really is some of the best ice cream youll ever have. The popsicles are great too!

If I could give ZERO stars I would! Staff was disrespectful! Gave us a rude glare when me and my party entered just because we were a big group. We decided to ignore but it continued. The didnt give us our full respect. Plus there wasnt enough chili en los tostilocos. Towards the end of our unpleasant visit we acknowledged the unapropiate behavior of the staff! They were taking pictures and videos of us!!! Mocking us. I do not recommend this rat hole to anyone!!!! Worst ice cream place in Gainesville!!!!!!! Me and my friends are EXTREMELY distraught!!! We are angry because of the pictures taken without our consent.

They have the best ice cream.

Good place to eat ice cream.

The staff was super friendly and efficient. Im sure we will visit every time we are in Gainesville.