The service department was amazing and efficient! Veronica was able to get my daughter’s Jeep in for a recall issue the same day I called!!! The entire staff were friendly, professional and able to get me in and out within an hour. I will definitely be bringing the vehicle back here for future servicing.

Every single person I came into contact with was just wonderful. This was completely new for me and a little scary. With Keith Knoll and friends, I was able to do this pain free! Will absolutely recommend to everyone. Thank you so much for helping this 45 year old woman buy her first vehicle on her own.

I have been going to Suburban Chrysler Dodge in Garden City for fourteen years now. My Express Lane Consultants Phil and James are simply the most honest employees you will ever have. They never ever will try to talk you into any extra parts or service you may need on your vehicle . When I do need any parts or service on my vehicle other than my oil change I always take their recommendation because I know they are not trying to talk me into some thing I do not need.

Got an oil change and driver power seat repaired. Loud resonating noise while driving home turned out to be unfastened cover on air intake filter. Air bag warning light was unplugged sensor under seat. Sloppy trim installation console side. Broken trim clip opposite side got a tiewrap holding it on. Buy your own door lube they dont lube hinges or latches.

We visited this dealership a couple of times and worked with Steven Volk. He was very helpful. He helped to set up my purchase on the day I needed it done, and he even introduced me in person to all of the features on my car. That was a first for me. He was patient and not pushy about purchases or financing, but also very knowledgeable about financing and offered those services if needed. If you want to understand the ins and outs of your car purchase I would recommend going to see Steven Volk.

Very nice and knowledgeable staff! I havent had a new vehicle in quite some time. They made the ordering and leasing process very easy and comfortable. I love my new Wrangler!

My Service Agent, Phil, listened to my concerns and took the appropriate actions to make sure I was a satisfied customer. He was courteous, professional, and resolved my issue in a very timely manner. I appreciate the quick and efficient service experience I had at Suburban Chrysler Dodge Jeep!

Great selection! Geneva was amazing. I gave her my list of must haves and less than a week later i was driving off the lot in my new-to-me Jeep.Considering the used car selection out there, i thought it would be months until i found what i wanted. The process was fast, smooth and painless (except signing, lol).

Staff was friendly, listened to my needs and was able to quickly process my trade and get me driving in my new Ram very quickly. Truck was spotless and full of gas when delivered. Very thorough delivery and explanation of features.

I had a great experience with my service rep I was in and out within a hour and a half. Had a coffee and some cookies while waiting. Very friendly and happy.

Another good experience at Suburban CD/GC. They had me in/out in no time, with the usual top notch customer service. Thanks for taking good care of me & my Compass.

Suburban of Garden City by far is the best dealership I have ever had the pleasure to deal with!! My salesperson Dan Hamblin is the most honest, transparent and compassionate person I have ever dealt with leasing a vehicle. If fact leasing three vehicles this year alone. He focuses on customer service, customer satisfaction and the overall customer experience.From the sales department to the service department as well as the parts department all superior!! I have never had a negative experience in all the years we have leased through Suburban of Garden City.Thank you so much for making it a fun and exciting experience to lease a new vehicle.Keep up the GREAT WORK!!!!Patrick

Worked with Dan McDonald. Didnt end up buying the vehicle but Dan was easy to deal with and very helpful and straightforward.

My whole experience was GREAT! After checking out 2 car lots prior to coming to Jeep Suburban Garden City this past weekend I just knew I wasn’t going to find anything I wanted. When I arrived at the lot I was greeted by Mike McCaulley, he was my salesman. He was beyond friendly & professional. I informed him that this would be my FIRST car purchase & I told him I was looking for a Compass or a Cherokee Trailhawk. He explained to me everything from what the stickers meant to the car, to directing me in the right direction as to what I was looking for on the lot. After giving me some time to look around on my own he asked me if I found anything I wanted & I came across a 2018 Jeep Compass Limited that seemed to be the best steal on the lot for the price & mileage. After test driving the vehicle I knew it was the one & although I was very nervous because it was my first car purchase, he insured me that everything would be ok! He explained to me how the process would work & how his finance guy (I forgot his name but he was amazing as well, he sits on Mike’s right side in a corner office) would be helping to complete the process to get me approved. The process was really quick & smooth. Mike’s finance guy asked me did I want to drive out of here with the car today & I said YES!!!!! After he finished up, I was able to leave the lot with the car that I wanted, with no money down, & I was BEYOND EXCITED!!!! Nicholas Engels finished up the process which is the signage of paperwork & explaining to me in detail about the extended warranties. What I liked about Nicholas was that he didn’t try to sell me every extended warranty they had, he picked the most important ones & explained to me why he picked them & how he felt they would be beneficial to me. Each scenario he broke down for me regarding the warranties made sense & which made me move forward his recommendations. Long story short, these 3 guys (Mike McCaulley, Mike’s finance guy, & Nicholas Engels made my FIRST car buying experience one to remember. They say the third times a charm & I’m so happy I ended up stopping in. I love my Jeep & I love them because they were really professional. I would definitely recommend them!!***UPDATE Mike’s finance guy name is STEVE VOLK!! Thank you so much STEVE!! Sorry I had forgot your name :(

I was disappointed with our service our tires needed a bit of air and the exterior of the car was not washed. Dealerships charge the most for repairs so the xtra customer service is paramount in my opinion. If its up to me, we will not return to this dealership for any repairs needed to our jeep.

This was the best car buying experience I’ve ever had. I went there on a whim one day and was lucky enough to meet Steve Volk. He educated me on the different Jeeps without overload. He was patient with all my questions and gave recommendations based on my needs. I highly recommend Suburban, especially Steve.

Words can’t described how elated I was with the recent service I received from Suburban CDJR of Garden City. 𝙅𝙤𝙚 𝙆𝙞𝙣𝙖𝙨𝙩, (Assistant Service Manager) welcomed me with open arms and treated me with the upmost respect. After being rejected of service at Telegraph Chrysler Dodge in Taylor, MI Joe, honored my loyalty with 𝙉𝙊 𝘾𝙊𝙎𝙏 out of pocket and I left with a big 𝙨𝙢𝙞𝙡𝙚 upon my heart. (Thank You)

I brought my vehicle in for an oil change on June 30, 2021. The lady who was assisting me seemed confused as she was entering my information in the computer. When I picked up my vehicle she forgot who I was so another employee assisted me. I reviewed the paperwork before pulling off and noticed there was a leak listed. I went back in to inquire about the leak. The employee went to speak with the mechanics who performed the oil change. I stood there watching and they seemed lost and didn’t know who wrote there was a leak and what kind of leak it was on the paper. The employee scheduled an appointment for the leak to be reviewed. I didn’t make the appointment and when I called the woman that answered the phone refused to reschedule my appointment over the phone. Here I am a month later…. My car is running hot and I don’t have any antifreeze in my vehicle! I don’t have a leak ….which means my fluids were not topped off! Although, I have paperwork showing it was topped off. They also didn’t put my oil change sticker in the window so I have no idea when I need to have it changed again! Luckily, I found a great mechanic to help out with the overheating issues. I will never bring my vehicle here for another oil change or anything else! Completely disappointed!

I’ve had a great experience with the staff and the overall buying process. Specifically Dan the used car sales consultant and Nick the business manager were really helpful throughout the whole process. Great customer services!

Diane the cashier helped me resolve my issues. She was very professional. I really appreciate her assistance ❤️

Outstanding experience. Randy Doran was my sales representative and he was reliable and an outstanding communicator.

The tech team was very friendly and helpful.It is the reason I drive to this dealership although I have closer ones to my house.Keep up the great customer service!

My service whether it’s my simple oil change or for other issue has always been superb! Joe V is MY service guy! Excellent communication from beginning to end. When my 2019 DD was experiencing intermittent problems he believed me and kept working with me every single time I came back until my issue was replicated and solved. Every step of the way my guy Joe was there for me with updates daily to keep me in the loop! The service team is also knowledgeable, professional and service time is within good reason. I definitely recommend Suburban CDJR to anyone who needs a vehicle (Tony R.) or for service (Joe V.) those are MY GUYS! Tell them I sent you! ;)

Rich Putty was absolutely fantastic! He got me the exact vehicle the exact way I wanted and was so personal. He was not at ALL pushy or Salesman Like. I NEVER felt pressured to purchase more than I wanted. I was very happy and will recommend this place to my friends and family!

Very satisfied with all aspects of service performed on my Jeep including the initial write up.

The service center here is wonderful!! Everyone is very curteous and professional. I bought my jeep here and couldnt be happier! Stacie was so nice the last time I was in I cant wait to see her next time I bring my baby in.

Staff was friendly and professional. The wait was not too long. They had some free snacks and drinks and a tv in the waiting room. Overall a good experience

I visited the dealer a few days looking for a Grand Cherokee. The sales persons were not too keen on helping me. They did not seem to have the time to show me around. This would have been my first Cherokee and I am sure there are other dealers that are more helpful.

Dont waste your time! If you got an online offer for your vehicle from Suburban, ITS A SCAM! I was getting online and dealer (in person)quotes on my vehicle. I was completely honest about every detail when filling out the online forms. The JD Power website gave me a quote from Suburban in Garden City. It was slightly higher ($600 to $1000 more)than what I had received from other dealers, mind you I took my vehicle into the dealership and had them do the quote on the spot. They were on par with Carvanna an Vroom. I received a call from the dealership, very nice person, all eager to set up an appointment, and confirmed the offer. Good so far. I figured it would be nice and simple to drop off my vehicle, let them do the paperwork, and collect a check. Then we arrived at this rundown, ratty looking dealership. grass growing through the cracked up parking lot. The place looks neglected. Well, whatever lets see what they have to say. A salesman greeted us, very nice, got my VIN#, mileage and keys. Gave it to his manager. Manager spends about 3 minutes looking over my vehicle, didnt start it, just walked around the outside opened the drivers door poked his head in, then spends about 10 to 15 min on his computer. Heres the BOMBSHELL. He slashed the online offer by $6000But he could not point out any flaws in the vehicle that would depreciate its value. Turns out it was all just a dirty little trick to get me on the lot. I will NEVER deal with Suburban again.

Very Professional. And they really work to educate the customer. No surprises.

Well, Im not sure what has changed at this dealership, but I will tell you its not the same as it was in the past. I have never had a problem with this dealership until this visit. To start off I drove my car there to have it serviced, it was a Friday, I was told by the service advisor that I needed to make an appointment so I did for the following Wednesday. I brought my car in at 9:00AM sharp Wednesday morning, I live close by the dealership so every now and then I would go by there to see if my car was being looked at. To make a long story short it still wasnt looked at and this was Friday, so I went in and approached the service advisor and asked her what was going on and she said she could not tell me when it would be looked at, I said that I assumed that since I had an appointment it was going to be looked at on my appointment day, or at least the next day. Since the weekend was the next day I didnt want to be without my car. She closed up my appointment was giving me my keys and said we dont know when we can look at it.So, I asked to talk to a manager, nice guy, he said that he would get the car looked at today, even if he had to look at it himself. The problem was diagnosed, the part had to be ordered, ordered Monday came in on Wednesday, they have had my car for a week now. So, I drove by the dealership and no noticed my car still in the lot, so I went in wand explained everything that has been going on, they pulled it into the dealership at 2:00pm, it was done around 4:00pm, two hours later!Ok, Im not done yet!! So, I picked up my car, everything seemed fine, then after about a day I noticed a loud rattling from the rear of the car, I looked under the car and noticed a metal bracket that holds the right muffler up was not attached so the muffler was kinda hanging there bouncing around as I drove. You see, they had to remove the exhaust system to perform the service on my car.So, back up to the dealership I go. I explain to a different service advisor about the rattling muffler and they pull my car up on a rack, I see guy looking at the problem and procedes to fix it. I get the car back home and I decide to look under it to check out the work, I wasnt feeling very confident at this point. You see, the bracket that holds the muffler up to the bottom of the car there is a little metal tab that needs to be inserted into a little hole, then the bold is secured to hold the bracket in properly, well guess what? The tab was not inserted, the guy ran the bold down and flattened down the tab that was curved to go into the hole. Granted, the bracket is secure, is it on the same way as the left one, NO. I saw him look at the left on too, so I figured he must have known about the tab. I might leave it that way or try to fix it myself. Will I take my car back to this dealership, I doubt it. The dealership has changed, I have been dealing with the dealership for about 15 or so years. Too bad its not as it once was.

Dont allow distance to deter you!Have you ever walked away from a car purchase with a warm fuzzy feeling? One name. Eric Ramos.....This man single handedly navigated a car buying adventure that could have easily become a disaster. I spoke with multiple dealerships in varying states searching for a specific vehicle. Eric remains the most professional rep I encountered.  He was accommodating, efficient,  honest and more importantly to me.... he was transparent. His communication skills didnt hurt either..... From start to finish. He personally assisted in the process of having my vehicle shipped from NY to TN. Eric has since followed up to insure that Im still ecstatic. Not once, but twice! Save yourself some worry, second guessing and a potential headache... (unless thats your thing)No compensation was received in exchange for this review! Im just a happy owner of a new jeep! Eric, thank you again!

My new vehicle purchase was easy! My wife and I walked the lot and we’re not bothered, after getting a better idea of what we wanted we went inside. There was no sales “pressure”, Keith was very happy to help us finalize our decision and brought us our vehicle to test drive. After the test drive we decided to buy the Jeep and Keith walked us through the credit process. We went to lunch, came back and Nicholas the business manager walked us through our agreement and finalized all of the paperwork. Both Keith and Nicholas were professional and courteous throughout the process and answered all of our questions. Overall my visit was exceptional and was one of the easiest vehicle purchases I’ve ever had!

Our salesman Rich, made the experience as seamless as I could ever imagine. He was very knowledgeable and explained all the bells and whistles to my wife and I. Everyone was very polite and courteous. Im glad we bought our new Grand Cherokee, and glad we choose Suburban of Garden City.

I’m really excited how Geneva Taylor got me together at the suburban Chrysler! She was very understanding and very helpful! She made which I thought was the impossible happen! I couldn’t believe it! She was also very funny and outgoing. She made me feel very confident with the best decision I’ve made this year so far. I highly recommend seeing Geneva Taylor hands down! Thank you suburban and Geneva Taylor!

Beyond Exceptional service!! I came to suburban Jeep needing assistance and Joe V. helped me out tremendously. He told me my car wouldn’t be fix until about 2 weeks. I explained to him how I needed to have a car to get back and forth to work. Joe told me to leave my car overnight and the next morning it was fixed!! He went above and beyond to help me as well as educate me about my vehicle and what needed to be done! He was extremely nice and patient with me! I would highly recommend anyone to get services from Suburban! I am very pleased and satisfied with my experience.

The gentlemen that help me out was very informative and polite i believe his name is j.p pullum

Quick and courteous top notch service. Waited a lot less time than I expected for an oil change and tire rotation even though they were very busy and shorthand.

Dated: 8/30/18Alright!! So I have finally found the best dealer in my neighborhood. It was just a simple oil change and fixing a recall. This review is solely based on the experience I has with service rep and I gave 5 stars for that. He answered all my questions, verified things in my file that I wanted to, clearly explained the charges, offered alternatives and promotions going on with them. I wasn’t feeling any pressure and was able to put my own decision on every occasions. I will definitely be back for my next service and hope to have a nicr experience.Thank you Phil!!

Randy helped us from the minute we walked in the door. Everything went smooth as could be, and a host of others helped along the way, Rich (sales) Jason (Finance) and Phil (Service) These people with the Suburban family are top notch, know the product they sell, and love the work they do, and it shows. Contact Randy when going to purchase your new vehicle here. Very enjoyable experience!!!

Being a first time leaser Randy at Suburban Chrysler gave me an excellent hand. He got me into a 2021 Ram 1500 Big Horn at the best rate. I definitely recommend Suburban Chrysler for all your vehicle needs. Ask for Randy!!

After the professional sale processed by a knowledgeable sales person, the concern brought to servicing my vehicle was even more so. Phil, the service rep could not have been more in keeping in that professional stance. Suburban hopefully appreciates them; I surely do!

Great customer service. Quick and Professional..

I was greeted as soon as I pulled into the garage. I prepaid for my maintenance so the team quickly found my information and stated there was no one in front of me so I should be done in 45 minutes at the most. About 30 minutes later my car was ready and I was on my way. Great fast service!

Everyone was extremely helpful. Matt and Jason are my go-to guys for cars now! It was my first time getting a lease (new car) and they walked me through the process! The entire facility was incredibly kind.

Had a great experience with Randy at Suburban(Garden City) he was very friendly and he was able to work out a deal to get me into actually what I wanted. This is my 3rd time with Garden City and they never disappoint truly a great experience.

The best people ever! Thanks to them Im a proud owner of the best jeep compass ever! Thanks you guys 🙆‍♀️🙋‍♀️👊

My name is Wenndie B and this is my second vehicle purchase from Garden City SCDJR, and both times was a wonderful experience all the way around. Both times salesman Tony Cawson assisted me with both purchases. Hes very knowledgeable, honest and just a awesome guy. He is always professional, helpful and polite. After both car purchasing experiences, Id definitely recommend all my family and friends to purchase from Garden City SCDJR. Id like to personally thank Tony Cawson and everyone at Garden City SCDJR who helped make this second purchase possible. I love my new vehicle all thanks to you guys.Thank You!!!

The service was great and the BG fuel injection induction service, worked wonders for my truck. It has a faster take off and acceleration, when am driving on the road. It was a great investment and I will tell anyone, that it is worth the money! The customer rep. was helpful and friendly. Thank you very much for all your help and assistance.

Outstanding. The service rep has great interpersonal. A pleasure

Great service. My only disappointment is that it took 3 hours. I understand businesses are short-handed these days. I should have gone home to wait.

Tony Cawson was great. Nick Engles had me leaving in tears. Would not stop trying to sell me warrantees after I asked him politely not to try and sell me anything else. He did not care. Greedy!! Smg

Yesterday I picked up my new vehicle from my awesome sales person Rich Putty. Throughout this experience he was patient informative and honest. He couldn’t locate the exact vehicle that I wanted so he ordered it for me. While waiting for delivery he made sure to keep me updated every step of the way.He and Jerome in Finance were so patient kind and really worked hard to get me in the vehicle that I wanted, without going over my budget. I look forward to working with these gentleman again when my lease is up. I will definitely be referring my family and friends to them.

If I could give this location 10 stars I would!! After visiting several dealerships and actually almost giving up in looking for a vehicle I was referred to Tony Respess! Tony was very helpful patient understanding and willing to help accommodate my needs in my new Lease!. Jerome the business Manager was very informative and professional with all the paperwork. I highly recommend Suburban Chrysler Of Garden City... Ask for Tony Respess when you get there!! Thank you so much! **Grand Cherokee Limited**

Being a single woman buying a vehicle Randy Doran treated me with great respect, Suburban Chrysler Dodge Jeep Ram of Garden City gave me a good price for my trade in and made the whole experience very comfortable.

Veronica is a wonderful service advisor! Keeps in touch with me, and lets me know the status of my vehicle. I wish that more advisers would be that courteous!

I didnt buy a car from here, but Dan the salesman was great in helping me look and I have recommended him to friends and family.

The service department at Suburban are the BEST out there! Always fast and efficient with A-1 customer service!!!! A special thank you to Jake, Joe and the whole service crew for getting the job done in record time!

Mike and Jerome helped me get out of my 2013 Durango and into a new 2021 Jeep Compass lease. I went in thinking I would not be able to get anything and they made it happen. Easiest process ever!! Totally recommend coming here if your looking for a vehicle.

Was told the price of a car. I told them it was too high and I’d look elsewhere. Got a call back saying they could get the price where I needed it. Upon meeting with the salesmen, was told the original price and that they would not budge. I asked about being sold a different car since I made the trip and they refused to assist me in determining monthly payments on a different vehicle. Terrible salesmen, terrible service and no consideration for customer needs. Avoid this dealer.

Got the truck of my dreams I know its different for everybody but they put in work to make sure my monthly and down were easy

Everything was top notch. Matt was the best sales person ever. He didnt stop until he found what I wanted. Everyone was so polite and I was in and out in no time. Will for sure go back!

Great place to get your oil changed without an appointment. In and out in less than one hour.

This was my first experience dealing with Suburban Chrysler of Garden City. Randy Doran my car salesman was wonderful! I really appreciate his honesty and professionalism. He took his time to explain all the features of the car to me and even texted me the next day to ask how I liked the car, and if there was anything else I needed. If you are looking to find a great car dealership, I highly recommend this dealership, as well as Randy Doran as your car salesman!

I have been to this dealership for service on my car on several occasions and each time I am very impressed with their speed & professionalism. I also like that a technician is willing to look at your car and sometimes do a little light work on it without an appointment and not charge if it was a simple enough repair or diagnosis. This time around, James Pallone was my tech. He kept me up to date on the progress of my vehicle and even made sure to mention a few special discounts that they had to offer at the time. I have nothing bad to say about this place yet.

The customer service here is great! Yesterday was my first time purchasing a car and thanks to Dan Macdonald, he was able to help me out a lot with the whole car purchasing process. The people there were really kind and again extremely helpful. I would highly recommend buying from this dealership, they won’t let you down!

I brought my Grand Cherokee SRT in for an oil change and tire rotation. They were able to complete the service in less time and at a lower cost then I would take me to do it myself. I appreciated that my service associate James asked if he could run it through the car wash instead of just assuming It would be okay. I can be particular with my cars so I very much appreciated it. Thank you James!

Customer experience was excellent. Rich knocked it out of the park, answered all of my questions, and I always have a bunch…. ;)High fives all around, thanks to Jerome and the rest of the staff. Glad to be a returning Jeep customer and excited to join the Wrangler family! Seems like it was just yesterday I was down at OMMC/Kuka/TSAP/TNAP launching the JK, KK and KA programs. So its awesome to step into a JL and enjoy what just became my #1 fav! 🙏🏽🔊🔊😎- Justin

I went for a recall issue, related to safety, the steering wheel emblem was removed but they did not put a new cover or something that avoids the hint that the emblem left, that takes away the aesthetics and quality of the product. I have a Grand Caravan.

Great sales staff and loan officer was amazing great team work

I leased a 2020 Jeep Cherokee Limited on 10/05/2020 from Suburban Chrysler Dodge Jeep Ram of Garden City.It was the best vehicle purchase I have ever experienced.My Salesman, Keith Knoll was on the job to get me what I wanted as fast as possible. I cant wait to send him more customers.Going over the vehicle with all the high tech information was painless with Keith. He paired my phone for me, changed my license plates, clean out the vehicle of all paper protection on the floor.Went over the procedure to set up my door opener.Took care of my current lease vehicle and completed all the paper work.Finishing off the sale with Finance was just as fast and painless.Everything was explain to me in great detail as to what options I could purchase for the vehicle protection. I choose the maintenance program for the oil change and tire rotation. A really good deal.I highly recommend this dealership for anyone looking to purchase a new vehicle.

I usually have a great experience at this location for my oil changes. That being the main reason I keep going back.I am not sure why an oil change costs $100 now?!?! I had my father in law take it in this time. I would have liked an explanation, but none was given to me. I would hate to think he was being taken advantage of.Will be taking my vehicle to another location from here on out. Highly disappointed in the service.

Always looking out for your best interest. My 3rd lease and definitely be back for others. Passing out the good news to the FCA transport drivers.

Excellent service. Did job in time that I was told. Quick checkout at cashier. No problems whatsoever.

In the end they always take care of me well. Always leave a satisfied customer.

Philip M. was my service attendant. Pleasant and efficient. My maintenance was done promptly.Thank you.

Took my jeep to Suburban of Farmington because it was making a darth vader breathing noise out of AC. First they said they couldnt hear anything. Had to do a second visit to show them the obvious noise. They then said it was normal operation. All b s. Then I took it to Garden City and they fixed the condenser and refilled freon, fixed in a couple of hours. Lesson, Suburban Farmington is either incompetent or dishonest. Garden City is the best choice for service.

Randy Doran was great! I love my new ride

My experience with Shelby (Sales Consultant) and Jason (Sales Manager) was exceptional. I came into the dealership looking to custom order my new Jeep Gladiator and thats exactly what they made happen through their friendly service and awesome offer. I never felt pressured to make any decisions nor did they try to steer me towards a vehicle/model that I did not want. Thank you!Update: After a long logistical delay due to COVID Juan made sure my special order Jeep Gladiator made it to the dealership in pristine condition and sold it to me at a superb price. Thanks Juan! Also, this dealership in general has great customer service and went out of there way to ensure I had a vehicle to drive while my Gladiator was awaiting delivery.

Joe did a great job of working with Chrysler warranty regarding my Minivan repairs. He updated me daily on the status of van. Out of my 15 years working with Service advisors, this is the best by far in making sure I was informed of everything going on throughout the entire (10 day) service of my van.

Needed to get an alignment on my wife’s 2016 Fiat 500x lounge, nothing major but every other Chrysler I called surrounding Dearborn told me I had to go 50 minutes to Birmingham or further to get help with basic maintenance! They barely offered assistance until I called here and the representative not only took time to ask questions but he was very friendly on my appointment day and told me it would take about an hour when he actually got me out in 30 minutes. Professional, polite and helpful, I will take my Chrysler and my wife’s Fiat no where else from now on.

Top notch experience in all aspects! Never even had to go to the dealership and they delivered right to my location.

Its a good dealer and a good service department.They get a little crazy with the tire pressure but all and all their good

Lost a tire. The team had it replaced and back on the road. Great tire price. Service guy was very helpful and polite.

Mike, Nick, & the rest of the team are excellent at Suburban Chrysler/Dodge in Garden City. Id recommend for anybody to sit down with Mike if Youre considering buying a new Jeep.

I went to this dealership and it was by far the best dealer I’ve ever been to. My salesman was honest, straight forward, and he got me into the car I wanted. Fully loaded 2021 Dodge Challenger Widebody ScatPack. Also a special shout out to Keith Knoll, he’s the best car salesman I’ve ever met. ✊🏾 #MoparOrNoCar

The best experience I had with leasing a new vehicle! Great staff and great service.

Very good service, Joe was an excellent service advisor. Very helpful. Well run service department.

Very disappointed with my oil change visit today. Only due to the rep that assisted me today. He seem to be rushing me during our contact. Then for my tire rotation he asked for my wheel lock, told him its in the trunk. He then proceeds to tell me I have to get it. I told him the techs here always find it Ive been here a number of times with no issues. He still said no wheel lock visible no tire rotation. He was just very in a rushing mood. After todays visit I will not be back.

Great service advisor Phil took care of my vehicle as if it was his own. Kept me informed and provided me with information on the maintenance of my vehicle. Trust!!!! This advisor with all of my vehicles. Thank you Suburban Dodge Garden City. 👍😎

I drove right in was serviced very quickly. Phil was very polite and professional. I had an oil change and tires rotated. Was in and out in 40 minutes. Nice Job Suburban Team.

My family has been a loyal customer to Suburban Chrysler Dodge Jeep Ram of Garden City for over 10years. We come in and Tony Respess and the rest of the Suburban Associates always make us feel comfortable.

I would like to give a big thanks to Tony & Steve. I’m satisfied now with the Jeep Grand Cherokee!

This is not a Subaru dealer, and should not show up in search results for Subaru dealer.

This has been a great experience. I arrived at 7am, was directed to drive into the service area where I was met by Veronica. She walked me through the service process and had my rental vehicle ready for me. I was back home in less then an hour. Veronica was right on top of everything. She was familiar with my extended warranty from Route 66 and kept me informed via text as my repairs were being done. Best dealer experience ever. Thank you, Veronica for your prompt and professional handling of my auto needs.

The service was great, friendly people and quick delivery, they did oil change and tire rotation, I wish if they can add a quick car-wash also on the service

Fast and friendly service, as always. Keep up the good work

Veronica in the service department is the best. She made getting my Jeep fix easy and stress free. I will return to this service department anytime my Jeep needs service. She was always available and prompt in her communication which is extremely important to me. Thank you Veronica and Suburban for having such a great employee.

James Pallone was very friendly and provided great service!

Mr. Scales is a great salesman! It finds exactly what you want with reasonable numbers. Hes very efficient and really kind. Ill always go to Mr. Scales for as long as I can. If you cant find a Vehicle with Mr. Scales as your salesman, then its you not him. This was my first time financing and he made my experience wonderful! I HIGHLY recommend Mr. Jim Scales.And I cant leave out the finance manager Mr. Purdue. Hes great as well! Hes very straight to the point.Im really satisfied and grateful for Mr. Scales and Mr. Purdue! Thank you two soooooo much!!! Im more thank happy with My Jeep Compass! Her name is Jazz!