They were extremely helpful and accepted a price match request with no problems. Highly recommended!

I loved to go to game stop miss this store i dont have a store near me where i live anymore

Friendly and helpful staff . Great merchandise.. Five Stars !!!

Small store, but no dumb line to get inside. I like their used game section, had some games I havent seen in a long time. Also has a tiny rack of shirts and toys and two gashapon/capsule machines with japanese toys if that interests you. Rest is what you would expect to find in any game stop.

BOUGHT THE MARIO NINTENDO SWITCH FOR MY GIRL & SHE LOVED IT! THEY WERE EXTREMELY HELPFUL! ID DEFINITELY GO BACK!

It still feels magical walking around here :)

Nice but lately less stock

Helpful staff!! Friendly. Informative.

Great customer service and was in n out

WoW talk about No product, especially in a mall where you know customers are walking in and out ALL DAY....Didnt take long for me to walk out....

Whats not to like?

Didnt have the games I was looking for

Two words....Geek heaven

Super helpful

The assistant manager is very polite. She truly works hard for the customers. However, the store itself is not that good. I had a trade credit worth about $159.60, and they said that it was cashed in by some other person. Hows that possible when I removed the pin myself? But anyway they go on by saying that nothing can happen and they apologize. So heres a recommendation... never go to this store to trade in your items because this might happen to you as well. Their might be a glitch in their systems and you might lose this amount of money. And always check the names at the end of the receipt, cause anything can happen at this store.

Great prices!

They got my order wrong and made me waste my time going there. I ordered an item after looking at its availability in my area. When I got to the store they gave me the wrong item then when I pointed it out the associate said the item I was actually looking for was not at the store and in fact there was a mistake in their system. Apparently their game availability system in the application has not updated since Black Friday. I asked on the phone beforehand if the item was sealed and the associate said yes. When I get there they have me an open case with a sticker on it. FYI GameStop: thats not a sealed item. Beware when buying new videogames from this company. New for them can mean opened and since they dont specify that beforehand its a mixed bag. I wouldnt shop here. Theres another store just down the road that is much better.

This place is great. Staff is friendly. It is one of the few remaining stores of roosevelt field mall I visited as a kid.

While this video game shop is always crowded, small and kind of a mess, the staff is incredibly nice and I truly appreciated the girl at the cash register telling me more about the video game my son wanted prior to me buying it. Such great customer service. Thank you.

MARIO!!!! has to be one of the best employees there, The most helpful person you’ll ever meet and knows what he’s talking about if your gonna go here I suggest you go with him He’s very friendly and helpful 5 stars to gamestop all because of him

Went here with my 8 year old son and the staff helped me decide on appropriate titles, even demoing some simulations for me so I could get a feel for the titles before I agreed to purchase. For a mom who doesnt understand gaming at all...this was amazing!

Customer service always bad when I come. No acknowledgemt. Too busy chatting amongst themselves. Store too cramped and unorganized. Cant find collectibles most other gamestops carry. What a disgrace.

Staff were not inviting, or helpful. Seemed crowded and cluttered. They charged me double for a pre-owned game than the already pre-owned price tag on it when I received the game case.

Ok Im out and about and decide I want Borderlands remastered for the PS4 only Gamestop has a hard copy and almost all are sold out except at the one at Roosevelt Field mall.I drive there get lost and eventually find it. I inquire if they have any copies available. They look one associate says they sold the last one, disappointed I thank then and leave,not far from the store Michael who was helping ran up and said they found a copy. God bless him and there store, he didnt have to go looking for me but he did. This Gamestop is on my list of ones Ill deal with it. Hey if the manager is reading this treat Michael good hes golden.

Nice service

Good business

Not happy with my recent experience at the store in Roosevelt mall. I had arrived at the store and had asked if they had a game in stock which they said they had 2. I was asked to wait which I patiently did. After about 20 mins or so I was asked by another employee if they could help me and I proceeded to tell him the game I was looking for and he stated that they did not have it and the another store in the mall had it but they are now closed. Why wasn’t I told this at least 10 mins ago so that I could make it before closing?? They just wanted me to wait till closing just so they could get me out of the store. That’s service for you

I love this store

Great customer service very knowledgeable clean environment.

Great service and stock

Not a bad game stop inside the mall, which is 1 of 2 the have at Roosevelt Field. This particular store is small but they have a real cool collection of DBZ figures on display which look awesome and they range from $15- $40 dollars. They anflso have anflso large selection of used XBOX 360 Console games which is cool. Overall not bad just small.

They have all types of games.

Line was out the door, too crowded. But in all fairness it was the holiday season.

Great customer service. I will visit again.

I want to get the xbox with Disney infinity 2.0 since i got the character hulk i wanted it. Do they have it?

Friendly, but not safe feeling. We left because people walking around with no mask. Employees were wearing them.

Nice workers and good sales

Tight spot, crowded, selection is lacking compared to other GameStops.

Good service, my go-to for gaming!

Staff not inviting, rather rude per say. Bought a used PS4 and gave me one that was broken that barely worked. Didn’t even take out for us to see what condition it was in. Don’t recommend at all.

Good selection of Wii and PS3 games. They even have most of the Wii U launch library in stock.

I went in and asked if they had a nintendo switch, and this school shooter looking fella said yes, and then about 4 seconds later when I took out my wallet he said just kidding. I almost beat him with a xbox one cause those have no use for those

Good for looking for games

Well verse with products information

Helped me know what games are on sale so i can buy them and record it

Friendly and helpful staff!

Didnt have the stuff I was looking for.

Very crowded. Smelled weird?

Excellent games good prices

Ashley was very kind and helped me out on deciding what to get with my Nintendo Switch. I ended up with Smash and Mario Kart!

Has gift cards for friends and family

One stop video game shopping

Typical game stop

Very helpful

Closed by 7pm

Typical spot

Awesome and neat

Hoy fui con mi hija y muy amable atención, en los otros game stop no te atienden muy bien así q vale recalcarlo.Compro ella un juego y el cajero fue muy amable a pesar de ser niña la atendió enseguida

Good games

They always have everything up to date. We found all the games 🎮.

Very good there you find what our children like

I loved the customer service, excellent staff and above all they are bilingual, apart from having everything you are looking for

Everything for PS4