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Metro Detroit Phone Repair Westland
33135 Ford Rd, Garden City, MI 48135, United States
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Metro Detroit Phone Repair Westland
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Sa
Review №1

Im a very clumsy person and Ive come here for a water treatment, a screen replacement, and just recently had to get my screen reattached. Everytime I come here they are always quick and dont waste my time pushing other products like most phone stores. I dont think Im going to bother going anywhere else from now on

Ny
Review №2

Let me start off by saying I forgot about this place and tried to go somewhere else and they were super over priced to get what I needed done. After coming here I realized that I came here before & was happy with the previous experience as well as this one. The LCD & cracked screen for IPhone 8 was only 80$ here !!!!!! Took only about 45 mins MAX to do my phone and made me feel so welcomed. I totally recommend this place if you need anything done with your phone

Lo
Review №3

I shopped around. This place has the most courteous service at the lowest price.Thankful to have used this place.

Jo
Review №4

This place is amazing!!! The staff is so friendly and they work so quick! Prices are the best! I needed the screen replaced on my iPad and it was the best price around and they had it fixed with in 3 hours!!

Co
Review №5

Cant call myself a regular, but what I can say is whenever my phone breaks I take it here. The staff is amazing they almost always have stock for most devices and they have very quick turnaround time. I have and will always choose this repair shop for my devices.

lu
Review №6

I was referred to see Joe to fix my iphone 7 stuck in a reboot mode. On first meeting, he was very knowledgeable and explained everything to me. I dropped my phone off on Friday, the repair was estimated to be completed in 3 hours. I received a call at 10:30 the next day, that it was ready for pick up! Please go see Joe for all your repairs:)

An
Review №7

This store is EXCELLENT!!! The thing that caught my attention while net surfing for someone to repair my iPhone, was that This business listed Specifically all the repairs that they do😳!! No other business site (that I found) came close to that. I knew they were the one that could help me. I immediately took my phone there & explained to Joe what was going on. He said he’d let me know within in hour what the problem was, so I left it with him. They’re in Garden city/Westland, I hadn’t even made it to my house in Redford, before he called to inform me that it was the battery, had a new one installed, and it was On! 😳😆 I turned right back around to go pick it up. Joe was Absolutely fantastic! He was very Professional, and Thorough! And the cost for a new battery was even better!! If you’re having ANY cell phone issues, bring it here! If Joe can’t fix it or find the root cause, you just need to buy a New phone!!!😄

Am
Review №8

I Google searched a reputable phone repair shop, and found the Garden City location - where Joe helped me. He was professional and Quick - it took 30 min. I paid $70 to fix a shattered iPhone 7! I will refer anyone& everyone looking for a reputable phone repair shop- to contact you guys !

a.
Review №9

Great service they went out of their way to find a replacement screen for my phone and cleaned the charging port for free at a great price

Om
Review №10

Great place. Nice people. Very good service. Will defenately recomend it.

Ac
Review №11

Joe was great. He was super quick fixing my LED light the quickest I’ve been to. They have great prices and gave me a good deal. Definitely recommend!

Je
Review №12

When I dropped my phone and saw the damage I thought that was the end. The people at Metro detroit phone repair fixed my phone!! The customer service is stellar! He fixed my phone in like 30 minutes!! Its like brand new. Youve got to check it out. They will hook you up!

Br
Review №13

Great service very kind and best prices I could find near me!! Thanks again!

Sc
Review №14

Joe saved me a bunch of $ and actually apologized about having to charge me. Give this guy business!

Ri
Review №15

I got my sons iPhone 8 screen replaced here. I got it in the same day and got it back the same day. Reasonable prices very friendly and you dont pay until the job is complete and they will also quote you the price before you leave. Did I mention they are quick? I will definitely be back for any future repairs

Te
Review №16

They r a great to take ur phone to be fixed

da
Review №17

Was great. Helpful and friendly along with the great service!!!

Ca
Review №18

They were unable to fix my phone. But wonderful customer service.

Ch
Review №19

They were quick professional, and very nice.

Sh
Review №20

Awesome customer service. Fixed my phone in under an hour.

Ra
Review №21

Very knowledgeable, professional, and LIGHTNING FAST at fixing my phone. I brought in my iPhone 10 after it fell into some water and wouldnt work. I was bummed out, thinking I had to buy a new phone. The Apple stores earliest appointment was more than a week away, and they would need to send it out to have it fixed, that takes 1-2 weeks...and I would have paid TRIPLE the price. I came here and met Joe. He opened it up and replaced a couple parts and had it working again IN AN HOUR. I paid way less than I thought, had it fixed way sooner than I thought, didnt have to buy a new phone, Im grateful. THANKS JOE!

Ap
Review №22

Joe is very professional. He listened to my concern and explained the process to me so I knew what to expect. We dropped off my daughters iPhone 15 minutes prior to closing and he said he would work on it 1st thing the next morning. The entire process took 30 minutes. The iPhone works perfect and my daughter is extremely happy. Thank you ver much.

Ra
Review №23

Had to replace shattered screen on my phone, twice (ugh!). Both times they were fast, professional, courteous, and priced cheaper than the insurance deductible. I will always take my phones here for service.

Na
Review №24

The customer service is superb. Joe speaks very clearly and explains things well.

Al
Review №25

They fixed my phone it looks good on the outside but ever since i took it there it’s been slow and it turns off completely by its self

la
Review №26

Good place for phone and I--Pad repair. Fast friendly service and reasonable cost. This is my third repair and very well satisfied with the overall transactions. Highly recommend their services.

Ma
Review №27

Awesome experience! Went in today as soon as they opened. Guy told me it’d take an hour. Took about 25-30 minutes and was amazing! My screen was cracked beyond cracked and now it looks like a brand new phone! No more zooming in to look at pictures because of all the cracks in the way. Seriously an incredible fix. I did the apple approved screen since I knew that was better and total it was $103.02. I’ve never wanted to spend the money but this was a way better deal then getting a new phone. Totally professional and great place to go to! I never review but I just had to after they did this for me. 10/10 recommend and will go here for any phone troubles from now on!!

Su
Review №28

Got my iphone front and back glass replaced. I called atleast 4-5 shops and this was the cheapest. I would highly recommend this repair center.

Ne
Review №29

Very efficient! Joe is the real deal! Gave me a time, and was finished well before the time! I am s happy customer

ja
Review №30

Highly recommended! I have used this location twice in the past 3 years for my iPhones. Most recent, a few days ago, they installed a new LCD glass for a competitive price in under 45 minutes. I went with the slightly more expensive, Apple approved LCD, that the gentlemen had recommended and I couldnt be happier. Great workmanship and warranty both times I have used this location.Side note: As I was about to leave after picking up my devise, an older gentleman had brought in his tablet to get worked on because it wouldnt stay charged. The associate behind the counter informed him all he needed was a new charging cable, and that the tablet did not need any work whatsoever. He could have easily charged the elderly man an inspection fee or tried to take advantage of him having no knowledge about electronics. The elderly man wanted a extra long charging cable that the associate did not recommend and did not carry. Not only did he tell the man the reason why he didnt recommend the extra long cords, but informed him where he could find one. I personally work in I.T. field and purposely did not tell the associate that I did. I also am aware of how most people clueless of todays technology, also the fact that HONESTY is hard to come by. This more than anything is why this location will always be my go to, whenever I need work done I dont feel comfortable doing myself!

Ha
Review №31

Exceptional place & wonderful people! I had a broken charger port on my stylo4 & took it here to have it fixed. The repair would have been close to the same amount as it was to get a new phone. They worked with me and went above and beyond what ANY other place would have! Definitely a lifetime customer now & will refer anyone I know to this place!

Je
Review №32

Fantastic !! I took my daughters ipad there to get the glass replace and let me say great respectful highly recommended at a fair price and litterally didnt take long at all. Great service great business...

J
Review №33

Terrible. My iphone 11 only needed the outer screen glass repaired cuz it has cracked and my entire phone lcd is still functional, no changes in color no rainbow color or black- none of that. You hear that my phones still FUNCTIONAL but they replaced it with a different lcd (knock off version). My phone keeps receiving warning message saying the lcd is not compatible with the phone. Not only it is not compatible theres a straight line from top to bottom that keeps showing up. Hopefully they read this and I want my original lcd back. Only wanted the outer glass repaired NOT the entire LCD! They will rip you off. I recommend you go to a real phone repair that is authorized by Apple. Its only $190 and they give you original apple Replacement screen/lcd. This place charged me $120 for a knock off lcd.

Sc
Review №34

Best phone repair place around. They have the best prices. And the customer service is beyond awesome. They work with you in ways noone else would and make it a great experience. I recommend them to anyone needing phone repair.

Ro
Review №35

Came in as a walk in and they were able to fix my phone on the spot! The manager is really nice and trust worthy! I totally recommend coming here!

Ro
Review №36

I had a great experience. Derek is very knowledgeable on everything concerning technology and will give you the information and leave all decisions in your hands. He doesnt pressure you into anything making your visit an enjoyable experience not to mention the wait time is very short so you still have your day to get all your errands done. Thank you Derek!

Mi
Review №37

This place not only took 3 weeks to get my phone screen fixed on top of that they put the wrong color backing on it. And when I got the right back the glue wasnt dried and it was lifting off and I had to replace it down myself. I wouldnt recommend this place if my life depended it

Pa
Review №38

Joe was very kind and helpful. Great place with great people. 10/10

We
Review №39

Joe is awesome! He values the work he does, and always tries his best to leave the costumer happy.

Al
Review №40

Derek was great! Such good customer service and VERY fast. Great prices! Definitely recommend!

Ky
Review №41

Stopped in to get my iPhone X fixed and joe was very professional. Will go back if I’m in need. Fair price

Bi
Review №42

Great service. Repaired iPhone screen very quickly for a great price

Ka
Review №43

First time here, Derek was awesome ! Worked with me on price and fixed my screen super fast. Highly recommend this place for all your phone repairs .

Ka
Review №44

Joe was an amazing person and worked on my phone fast I would definitely recommend this place

Ra
Review №45

I called earlier today and the person on the phone was extremely helpful and polite and said he’d check out my phone and give me an estimate depending on the damage to the charging port. I went in the same day, he took my phone to the back and turns out all I needed was a cleaning! He charged me nothing for it. I will definitely be back for any of my phones needs.

Fe
Review №46

The clerk was great, he worked with my little brother and gave him a great deal.

Ma
Review №47

Great work, handled very great and quick. Easy to work with and great pricing if need be I will for sure be back here and never change companies

vi
Review №48

I have came to this location twice now, both times I ah e been greeted with excellent customer service. They have always been very fast and efficient with my two times that I have cracked my screen. This place is a very friendly great customer service all around great place. This place is does not try to push you to buy there supplies. Thank you for all your help and I’m sure I will see you guys again .

Ta
Review №49

Metro Detroit Phone Repair has great service! They are friendly, and knowledgeable about their work. They have great prices, and fast fixing time! I recommend this business.

Me
Review №50

They are great people. They fixed my iPhone charger port for free& was very friendly. Their store is very clean & professional. Will recommend to anyone that needs phone repair or accessories. Thank you :)

Ca
Review №51

Went into Metro Detroit phone repair to buy a screen protector and screen protector was on my phone within a minute. Great price with great service. I would recommend them to anyone.

Fe
Review №52

Wouldn’t unlock my wife’s boyfriends phone.

Am
Review №53

Love this place!! Amazing customer service, employees are awesome! Plus they have great prices, they fixed both mine and my boyfriends I phone screens and got cases for a great price! Hands down best place to go.

Lu
Review №54

Came in for a screen repair on my iPhone 7 Plus, no appointment or anything. I ended up walking out within 10 mins. Excellent customer service, highly recommend checking them out.

In
Review №55

Great and speedy service! Great customer service. If ever needed in the future I will definitely come back!

Ha
Review №56

Good place to go to. My mother had broken her IPhone 7+ screen and I heard an ad on the radio about this place. They were able to fix my phone in about 10 minutes and even got a good deal. I definitely recommend this place to anyone.

An
Review №57

Extremely nice and friendly place. He will fix your phone in an fast mannner.

Ch
Review №58

This is the BEST phone repair shop around! I highly recommend them, you will not be disappointed! Great service, super friendly staff! I’m a chronic phone breaker, this is the only place I’ll go to!

ka
Review №59

I take my phone here to get a new battery. Guy wants $50 up front and tells me the battery will be there in a week. Call up there in a week and ask if my phones ready and he says um, its gonna be another week. I broke the battery trying to put it in your phone....so 2 weeks now without my phone I finally get to pick it up and I say do I get a discount for waiting for 2 weeks for my phone? The guy says only the boss can do that and hes not inYoull have to come back tomorrow. I come back the next day and ask the owner if I get a discount for the hassle and he says I dont give cash back, you can have this and hands me a really cheap charger cord and base. Like the ones you get from dollar tree. One week later and my phone is doing the same thing...not getting a charge. I already know from dealing with this guy he is NOT gonna give me any kind of refund (and I have no use for a $1 charging cord) and I can hear something shaking around inside the phone!!

Am
Review №60

When I walked into the store, I noticed that it was very well kept clean. They offer a bunch of different phone accessories, and offer multiple phone repair services. I came in for my Galaxy s7 Edge and they were happy to help. Prices are fair game for what you get.

Se
Review №61

I just received my phone in a very timely manner. Derek was my repair tech and was very professional, efficient, and respectful. He solved all my problems and answered all my questions perfectly. I recommend this place!

Ja
Review №62

Great fast service! Super happy. Definitely recommend them! Thanks!

Ja
Review №63

Friendly and very efficient service and really great pricing. Highly recommend

Ly
Review №64

My phone was fixed within an hour! The went from being completely broken to completely functional! Derek is amazing! Very professional and fast service!

Me
Review №65

We took my phone here after it inexplicably stopped getting data. The guy took one look at it and said, this is under warranty, Im not going to touch it. You need to get in touch with your provider and they should help.After talking with both Sprint and Samsung, we still had not gotten anywhere with the repair, so we reached out and he offered to help. We werent even paying him, but he was so willing to go above and beyond to help us, that if something happens to our phones, we will 100% be using him for repairs.

Da
Review №66

Awesome service, fast and efficient! They were cheaper than any other place I called and had it fixed in about an hour flat.They cost $109 and other places cost $125 or $159, they took an hour and the other places said it would take 4-5 days to order the part then to fix it...Very happy with their service!

Au
Review №67

Cody repaired my galaxy s7 edge screen today and the repair was done within the day! Fantastic customer service and very fair and affordable prices for the repair you need! I would strongly recommend you come here for your phone repairs they know what they are doing, and do an excellent job.

De
Review №68

Big thanks to Josh for getting my cracked screen replaced! I am new to the area so reviews are critical for me. As everybody else has stated about the company, I received very courteous, prompt and affordable service. Very happy!

Sh
Review №69

I took my phone here to have the charging port cleaned out and gentlemen did just what I asked for at a price you cannot beat. He was very efficient as well.

Te
Review №70

Great service, fast and friendly. I went in the store and needed my phone fixed pronto and 20 minutes later..it was fixed!!! Thank you Derek...your the best!!

an
Review №71

Fast, efficient and very professional! Decent prices and would recommend for you .

Er
Review №72

Awesome fast service very straight forward. Reasonable prices

An
Review №73

Very convenient place to get your phone repaired. Derek did a great job.

Cl
Review №74

Amazing!!! my phone camera that had been broken for 9 months was fixed in minutes at a very reasonable cost! i cant recommend it enough

Ch
Review №75

Derek was excellent if I owned my own company Il would give you a run for your money and offer him a job with me he has great customer service skills.

Er
Review №76

Fixed both of my screens within 30 min and the price was the best deal around. I definitely will be recommending

At
Review №77

Derek is awesome he made sure that before I spent my money, that I knew the process and my options before hand. He was fast and excellent. I totally recommend you to come here for your broken phone needs.

Mi
Review №78

Brandon was so helpful and so reasonable! He took care of my phone and help me with a great price and I appreciate everything he did! Thank you so much

Ap
Review №79

Had my phone fix twice by these guys. Great customer service and very fast. Love them!

Ga
Review №80

A great experience. My charging cable wouldnt stay in the phone. It took him less than 10 minutes to fix the problem. I thought I had to look for a new phone. Thank you. You get 2 thumbs up from me.

sa
Review №81

This place is great. Knowledge staff. Fair prices. Got my phone back quick!

Ar
Review №82

Derek was amazing! Quick and easy trip here. Thank you, Derek!

Sc
Review №83

Excellent experience! Came in an hour before closing with a broken LCD and screen.Gentleman gave me a quick quote and promised it before closing time. As promised it was done 15 minutes before closing and cost me less than my phone insurance deductible!! Highly recommend this repair facility to everyone. Will definitely return for all phone repairs.

Ch
Review №84

Paid good money to get a new screen on my galaxy s7. The phone was fixed and I was pleased at first. After I brought the phone home I was getting small purple spots on my phone. I woke up the next morning to find my phone completely covered in purple. I brought the phone in thinking there wouldnt be an issue, considering that my phone wasnt like that before I gave it to them. They didnt fix my phone after they had given me some bs 30 day warranty on the phone. I wont be going back there and if you dont want a purple phone then dont go there either.

Ke
Review №85

Derek the manager is always very helpful every time I’ve needed my phone repaired. Very knowledgeable and friendly. Very clean store with a large selection of phone cases & phone accessories.

Yo
Review №86

Brandon and Cody are outstanding! They have great customer service prices were cheaper than the other places I called. I will do business with them again!

Ga
Review №87

Great place ! Fixed my phone in like 20 mins ! Don’t hesitate to come by

Pe
Review №88

Quick and fast very professional and reasonable pricing I now have a new spot to bring my phones if I have ant repairs needed most definitely will recommend!!!!

Pa
Review №89

WOW!! Brandon is an amazing young man...great knowledge, customer service, products and demeanor. This young man can multitask like there is no tomorrow. I cannot say enough about how much he helped me with my iphone issues. I waited in the shop while my phone was charging and Brandon handled at least 12 different customers with various issues like a champ. Go to this shop and ask for Brandon...you will not be disappointed.

Je
Review №90

Loved the service from Douglas. My phone screen was cracked, he replaced it and it looks great, feels great, and better quality than most places out there. Definitely going back and recommending this to my friends.

W
Review №91

Fixed a screen on my phone superfast. Fair price.

Ry
Review №92

Awesome phone works great, repair phone did great on it. Will be letting people know about yall!!!

Me
Review №93

Derek was awesome and very quick with screen replacement. Thank you for outstanding service!!! Returning customer!

em
Review №94

Derek is great fix my screen with no problem.They are very reasonable with there prices when it come to phone repairs..very welcoming I recommend them to anyone.

Ma
Review №95

Really nice employee. I came in to fix my charging port and it just needed to be cleaned. He cleaned it no charge, will definitely be back for any repairs in the future!

Ka
Review №96

Ive been here twice in the past month and Brandon has taken great care of me! They are extremely fast and affordable. I highly recommend this store.

Ro
Review №97

I had a phone that just quit working so I brought it to this place and dealt with Cody.I left it with him for a day and he tried everything he could to get it to work again .We are guessing the motherboard is fried or software issue. Not worth fixing. So I picked it up and he didnt charge me a dime! He said he was sorry he couldnt get it going for me and didnt want to charge me for nothing. This is where I will be going from now on with phone issues . Its good to know there is still an honest and a not trying to get rich overnight company out there.

St
Review №98

Very good service speed and did a great job repairing my cracked screen

Er
Review №99

Walked in yesterday with my sons phone (screen and display were in terrible shape) and he had it up and running in 25 minutes. Reasonably priced and quick, who could ask for anything more?

La
Review №100

Fixed my screen within 30 minutes and my phone is so much better!! Thank you guys!

Information
42 Photos
100 Comments
4.8 Rating
  • Address:33135 Ford Rd, Garden City, MI 48135, United States
  • Site:http://metrodetroitphonerepair.com/
  • Phone:+1 734-744-7099
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Phone repair service
  • Watch repair service
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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