I had a hearing aid through a different provider that never seemed to work for me despite biannual checkups and adjustments over 4 years. I’d even forget to put it in my ear since it made little difference. It quit working altogether back in May. I decided to try a different provider. I’m so grateful I went to Geneva Hearing Services. I’m so impressed with the technology and Maria’s dedication to assure complete satisfaction with the new hearing aid. I just got it yesterday, so I’m still learning all the features and adjusting to wearing a hearing aid again. I have no doubt that this time I’ll have a hearing aid that will work for me and improve my life experience!
My experience at Geneva Hearing Services was wonderful! The audiologists are experienced, compassionate and thorough. They take time to get to know their patients and their concerns. They took time to answer all of my questions and were very helpful. I highly recommend Geneva Hearing Services!
My examination was entirely pleasant and informative. Staff made every effort to assure my comfort and everyone was warm and friendly. The doctor was pleasant, professional and after a brief social interaction proceeded with the exam and then reviewed/explained the results. Finally we discussed next steps . All very professional, friendly and respectful.
I was greeted warmly. My test was conducted professionally and all questions were answered clearly. i came away with my hearing aid tuned up so its performance is improved and a better understanding of the features of the device. I hearty recommend them.
Great service! Very welcoming, doctor and staff are awesome!
Great experience! Professional and easy to work with.
Service is always top notch. Service is now even better that things are opening up a little. Went in for cleaning and left with a check of my own ears and cleaning was very helpful because appliances get dirty without you knowing it.
I felt I was in excellent hands, starting with Terry greeting us with a great friendly welcome to Lias professional thorough evaluation. I heartily recommend Geneva hearing Service.
Great staff and great services! These people genuinely care about you and your well-being. They always go above and beyond to fix your issues!
Dr. Morrison is among the most caring healthcare professionals I’ve ever come across! She took all the needed time with my uncle where he never felt rushed and explained the results of the comprehensive evaluation thoroughly and gave him the most appropriate recommendations for his hearing impairment and his needs. Her office staff is also exceptional! I would very highly recommend Geneva Hearing Services! You will NOT be disappointed!
The people at Geneva Hearing Services are so friendly, helpful & totally professional. Their assessment of my hearing, diagnosis of my hearing loss, treatment & follow-up are excellent. My life has totally changed for the better because of Rich & the whole team! I would recommend them for anyone having hearing issues.
I will never go to another audiologist. The experience was absolutely amazing! I learned so much, the attention and respect for my 88 year old mother was incredible. Don’t hesitate! This is top notch in my book!!!!!!
I took my mother to have her hearing aids serviced. The doctor was thorough and professional. My mother left with her hearing aids cleaned, serviced, and fitting securely.
Highly recommend!!! Their professionalism and knowledge of how to resolve your hearing issues are second to none! Rich Bicbic is wonderful to work with. Also the appointments are always on time.
If you’re concerned about your hearing and want a professional medical opinion from a team of genuinely qualified audiologist then Geneva Hearing Services is where you need to go. You’ll learn how well you actually hear without any assistance and what the best available aids are to correct any abnormalities. They’re simply the best at what they do!
I was referred to Geneva Hearing by a friend who has been using their services for a long time. I had a similar situation she did with feedback in her hearing aid that Geneva Hearing was able to resolve for her. The clinic where I had bought my hearing aid tried as much as they thought they could, but could not fully resolve the issue. On my first visit I was pleasantly surprised the my nee audiologist, Lia, was able to fix the situation completely. No more sitting at my desk with surprise instances of squealing feedback. I then joined their adopt a hearing aid program where I was able to get programming changes, cleanings, and tepairs to my hearing aid as needed at the cost of a little over what programming would cost. Getting all the services is well worth the investment.The staff at Geneva Hearing are very friendly. Another difference with this practice is they take the time with their patients. They listen to you and work with you if you have an issue with your hearing aid. They are very accomodating if you have an emergency with your hearing aids. I highly recommend Geneva Hearing to everyone.
Great experience at Geneva Hearing Services. I needed my hearing checked and my hearing aids adjusted. Seems like I am hearing things for the first time. Dr Lia Ziemann took the extra time to explain everything to me which I appreciated. Thank you
Received the professional and empathic support I needed with direction for how to move forward.
Can not say enough positives about Geneva Hearing Services. Always professional, kind, caring and helpful. I am one of the lucky ones whos ringing in the ears is greatly reduced with my fantastic hearing aids!The Bluetooth connection between my cell phone & hearing aids is life changing!
Always great treatment and service. Everyone is friendly, professional and knowledgeable. I would recommend Geneva Hearing Services to anyone. Excellent!
I’ve been a customer of Geneva Hearing over a year now and couldn’t be more satisfied with the services they provide. They really know how to take care of me as a customer. Appointments always run on-time, very professional manner, and personal service. Very nice and knowledgeable staff.I would recommend them highly!
1. Very clean2. Very friendly3. Very professional4 Great service.5. Well organizedGo and see for yourselves. You will be surprised.
Great experience going here! Everyone is professional and very easy and extremely nice to deal with.
Good cleaning and tune up for aids. Excellent explanation of options for the future.
On time, professional and pleasant!! Just enjoy doing business with them.
Dr. Morrison is truly a professional who cares about her patients.
Great service by owner and staff. My hearing needs are taken care of in a professional manner and with a smile.
THAN K YOU you are the greatest and we appreciate the care you give us. GOD LESS each of you.M&J
This clinic provides the services with absolute professionalism & humanitarian touch!for those who are hearing impaired at any audio level; these kind techs & Dr.s will treat u w/ dignity.
Always professional, friendly and efficient service.
Wonderful experience. first rate staff. - rmp
Geneva Hearing is kind, professional and very accommodating. Would highly recommend them.
Staff is very friendly, knowledgeable and Rich is very professional.
Very professional, I had my ears checked to see if I needed a cleaning and also did a hearing test. My ears were in good shape so there was no charge. My brother referred me here because they successfully cleaned a hard ear wax build up in his ear, now he can hear much better.
I have had TINNITUS for 5 years and went to 3 ENTs and 3 Audiologists with the same results-Yes you have TINNITUS and you have to learn to live with it there is no cure ! Great -well that news made my Tinnitus even worse.Then I met Dr. Morrison at Geneva Hearing Services, She is an expert in TINNITUS. The first thing she did was to explain what Tinnitus is and why we hear this noise thru a slide show she wrote herself-That was the first time anyone had explained the WHAT AND WHY, having this knowledge t made me feel better. Dr Morrison then tested my ears and for the first time measured the TINNITUS decibels . WOW was i impressed, she then redid my hearing aids and stated a specific noise background for my individual case .It has been a blessing- I am following her advice and already can deal with the TINNITUS much better .If anyone is dealing with this horrific noise --Come and see Dr. Morrison to obtain knowledge and hope .
For more than 18 years, Geneva Hearing has been a strong partner in providing and servicing hearing aides for our daughter. Now an adult, living in anther state, Geneva Hearing continues to offer customer service and support to our daughter. Thank you Rich and the entire staff for always being kind and helpful, as a parent and also a small business owner we appreciate your excellence in customer service and all you do.
Great service, nice people.
The audiologists and staff at Geneva Hearing Services are all amazing. They are professional and knowledgeable, in addition to being very kind and friendly. I was hesitant about getting my first set of hearing aids. Dr. Ziemann made the transition easy and comfortable. Everyone from the front desk to the owners of the practice are very friendly and invested in your best hearing! I have recommended family to Geneva Hearing Services and have gotten glowing reviews from them as well. If you are the least bit apprehensive about getting hearing healthcare, do yourself a huge favor and make an appointment with Geneva Hearing Services, you wont be disappointed!
Staff was amazing with my son
How I thank Geneva Hearing Services for their true Care of me. Yes, the audiologists have consummate expertise and professionalism and understanding and incredible follow-through that has made sure I am learning to live my life as a hearing person. I never thought this was possible. I just had given up. I needed audiologists to teach me, for I lost faith that I could feel positive about myself and most importantly to believe that there is help and support for me, a senior who felt depressed and isolated from my family and my community. Oh, the patience Geveva Hearing Services gives to me each time I see them. There is no question I cannot ask; they expect me to ask questions and they assure me with such positive and compassionate energy and specific feedback...that I am a vital person who is still a vital member of our community! I can hear now. I hear in a new way. Yes. It took time, expertise and patience and care from Geneva Hearing Services and their belief that I need not ever give up. And now I can communicate with pride and self-worth with my family and friends. My shame has dissipated and is being replaced with self-worth. I can hear... It is a learning process to learn to hear again. And now I am part of a bigger community, a community that includes all the people who are hearing experts at Geneva Hearing Services and all the people who are helped and given hope and support at Geneva Hearing Services. Thank you, thank you for “my ears” and for renewing my life force.Patricia Murphy
Professional and friendly staff. Support for both hearing aids and cochlear devices.
This hearing center exudes with excellence. From the moment you meet the front office receptionist to meeting the person doing the testing. They are friendly, and professional. A clean establishment and they worked with patience with my special needs child. They are highly recommended.
My experience has been very positive at the Geneva Hearing Services. Rich has been patient helping me adjust to using and caring for a hearing aide. This is my first experience and it wasnt a smooth transition initially. He taught me how to make the hearing aide work for me!
Geneva Hearing Clinic has the most accommodating, caring and supportive staff. They bend over backwards to help and their service is outstanding.
Professional, compassionate care. Highly recommended!
I love this office from the front desk to Maria Morrison my hearing aid specialist!! Everyone is friendly, helpful, knowledgeable and available when I need them. Maria helped me decide which hearing aid best suited my needs and it took 3 different ones but I finally ended up with the right ones for me. She is the best, most personable dr for me. I needed someone that I felt comfortable with since the process is ongoing. I had to interact and like her personality. Shes the best!! I recommend her to everyone that needs hearing aids!!
The doctors are really phenomenal at this practice. They really care about the patients.
Geneva Hearing Services truly wants the best for their patients! Maria and Rich have been helping me with my hearing aids since I was 15 years old and they have always been so supportive and knowledgeable!
GENEVA hearing provides excellent care. They are very knowledgeable, caring, and genuinely care about you, the person. They offer state of the art hearing services.They are very friendly, it’s easy to book appointments, and offer the latest in hearing aides.
Great service . Staff is super friendly. No wait time!
Awsome care, really great people, they go the extra mile, Dr. Lia makes you feel like your visiting a friend. And she gets job done my ears never felt better. They just made my Christmas cad list, 😁👍👍
Excellent work. They took care of my hearing problem really quick and in a professional way. Thank you again to all staff members.
Great staff and great hours!
Outstanding patient treatment and service!!! You guys are the best. Thorough and helpful treatment. A great team. Many thanks for all of your help.
The staff at Geneva Hearing Services are honestly the kindest people, so sweet and supportive. They are flexible and friendly. I was twenty minutes late to my appointment and they were completely understanding. Ive been going to them for five years; its always a good experience, and I recommended them to my grandma who now sees them as well.
You are an excellent doctor and person. We are very happy with your services. Thank you Doctor Maria!
Geneva is very responsive to the needs of their patients and go the extra mile to insure that issues are as they should be.
The best customer service I have ever had, and that is just the beginning. They go to great lengths to make sure you get the product (Hearing Aid) that fits your needs and life style know matter what or how long it takes. Friendly knowledgeable staff and excellent services all around.
Rich Bicbic is awesome! Super personable and knowledgeable They have great service all around. Reception is always friendly. I highly recommend Geneva Hearing Services.
The staff is very helpful and very friendly. I enjoy my visits with Rich and Maria.
I am very satisfied with Geneva Hearing. I have no trouble making an appointment quickly - often times the next day, including Saturday. Their technical knowledge of the product is excellent!
Warm and friendly staff. Clean modern offices, knowledgeable doctors.
I have worked with Geneva Hearing for 5 + Years. This place goes above and beyond the call of duty! Maria and Rich care about results and will go out of their way to make sure you are satisfied. On top of their efforts, the office staff will make you feel like family the second you walk in the door!! Thanks Geneva Hearing!!!!!’👍👍👍👍
As always, desk staff is pleasant and prompt. Rich is thorough and clear and addresses any and all concerns.😊
I came to Geneva Hearing with concerns about hearing loss. I choose this group because of the excellent service and outcomes that my mother experienced there. I was very impressed with the education they provide, the free screening, and the careful and thoughtful manner in which they interpreted the results. I highly recommend Geneva Hearing.Sincerely,Cynthia Leibson
My mother-in-law Jean was visiting us from Arizona to celebrate her 100th Birthday. She wasnt wearing her (much needed) hearing aid because she said it hurt. Having dealt with GHS for 5 years when MY Mom was a resident at Brighton Gardens, we called for an emergency appointment. Rich saw Jean that same day - he immediately saw the problem & fixed it. (In non-technical terms, the ear piece was too big causing pressure & needed to be shaved down a bit). Rich was very caring & took a lot of time with Jean ... & even had a little gift for a new centenarian! Rich, 100 thanks from us to you!
Good service very friendly helpful people asked about my insurance priced me right out the door would go back if I was rich or they took my insurance
Dr Maria was very helpful. She changed the tinny sound on my hearing aids enough so that now they are very comfortable to wear.She really listens to what I have to say.
The staff at GHS are awesome as always. They care about you and they only want to improve your life through better hearing. Check up appointment was esay and quick.
The staff at Geneva Hearing, especially Rich, never fails to go above and beyond to help their patients. They are not just looking to sell you a hearing device; they want to improve your quality of life now and in the future. The maintenance care they provide is bar none. No question or problem goes unanswered. And most importantly, unlike most medical facilities, you never feel like one in a long assembly line of patients. They take the time to have a conversation with everyone. Thanks for all youve done for my mom!! Its much appreciated!
Great service very helpful and knowledgeable They treat you like your part of the family
I have been going here for over 10 years and would not even consider going anywhere else as they provide wonderful service and are so friendly, knowledgeable & care for each patient that comes in. They are the best!!
I have been relying on Geneva Hearing Services for my hearing needs for ten or eleven years now and I am completely satisfied. I am on my second set of hearing aids and cant imagine being without them. I make my appointments with Richard Bicbic primarily because he was the first person I saw and he has always been a pleasure to deal with. He knows his work and can explain it. That said, Im sure the other audiologists do just as good a job but, after all these years, Im used to dealing with Rich.And one last point for anybody who suspects they might need hearing aids. Geneva Hearing can test your hearing to ascertain which frequencies are weak and program hearing aids to beef up those frequencies. Be prepared to be amazed.
Ive been going to Geneva Hearing Services for quite a few years now and Maria and Rich are so kind, knowledgable and accomidating to whatever my needs are. Ive recently purchased a Resound hearing aid from them that works with my recent cochlear implant and they have helped make my life so much richer and rewarding, Thank you both and all the staff.
Wonderful, compassionate Audiologist.
Rich is so kind patient knowledgeable takes care of you to make sure that youre comfortable listens to your issues and challenges that you face and does the best to make you have the best hearing ever
If you want it done right then this is the place to go to.
Great at helping people understand what they may have been missing due to gradual hearing loss. Very professional and effective.
Geneva Hearing Setvices personnel are not only very knowledgeable and professional but they do care about their patients, THEY LISTEN to individuals hearing problems and try to solve the problems to let their patients hear better. Great job especially to Maria Morrison👏👏👏
Wonderful people always able to help me when I need help.
Great people to be associated with, have had great service from the team.
Ah...just the best!
Very much over priced. My husband got the same test results and hearing aid for 1/2 the price at Costco.
Great service, nice people
Great professional people.
Friendly and always tries to help me with my hearing aid, especially when the cat gets at it.
Always awesome