Brought my 2016 C300 in for brakes assessment, was recommended to have the rear brakes replaced, and was also informed that the fronts brakes were still good, could have sold me front and rear brake job. Knowledgeable techs, they do more than just brakes, store is well managed, clean, organize, and on time delivery. Decent pricings compares to other shops in the area, will take my vehicle there for its next oil change ($25 less than Jiffys).

Amazing place they dont charge for inspections..I have been here 2 times both times they were honest about about the brakes and told me I didnt need them...they drove the car, put it on a lift and never charged a dime

The guys down at the shop were great. Daniel was a big help explain everything to me it was a great value and the car is fixed. Check them out one of the best shop I’ve been to.

Daniel was very good about communicating with us about what needed to be done. We brought it in just for an oil change and a tire rotation for an upcoming road trip but Daniel made sure that the car was given a good look over for our trip to make sure we didn’t have any issues. He did find a couple of things that would have probably caused some problems. We are very thankful for that. Thank you!

Great place to take my car! Very happy with the overall experience at this place. My car was taken care of and run fantastic now! Great staff too!

I wanna give a huge shoutout to Daniel. He was absolutely wonderful. A few weeks ago he helped me out with an oil change. It was super quick and affordable he was also super professional about it.Today he fixed my AC and boy did he do a wonderful job. I feared the worst and he assured me he’d figure out the best options for me.Thank you again Daniel!!!

I called today because I was having a safety concern. Even though they were close to closing time, Dan offered for me to come in and they would take a look to make sure it was safe. He was friendly and patient with my little crew.. Tom (I hope I spelled that right) took a look and was genuine, honest, and friendly. They made sure it was all good and safe and gave me the information on their quick check. When everyone else brushed me off and told me to come back over a week later, they made time for us, and honestly everyone else on the road.We have been here before for our oil changes, but this made all of the difference to us. Thank you!

Went to get my own purchased brake pads installed. Heard the mechanic pull into the parking spot after installation and heard the brakes squeal really loud while he was parking my car, showed the manager my brakes squealing really loud in the parking lot and his first diagnosis was that my brake pads were missing hardware, even though he inspected the box when I brought them inside before i signed the paperwork, Turns out the mechanic had damaged the hardware during installation. Highly reccomend going somewhere else. If you do decide going here be very cautious.

Went there to get my brakes checked for grinding noise. It turned out to be a problem with harmonic balancer. Daniel got it replaced along with the alternator belt within few hours. Great job Daniel, Thanks!

Did not have a long wait! Quick and efficient!Found the problems my car was having and they were all able to be fixed and cost efficient!

Great customer service, Daniel took great care of me and was patient with me and went over every detail with me. I would recommend this shop to everyone. Thanx guys🤘

My wife and I used this Brakes Plus a few months back for some repair to the steering on our 2019 Nissan Rogue Sport, and we were very impressed. That may not sound like much, but my wife is something of an expert on cars, having co-owned an auto race track with a former husband. So when she says an auto place is really good, you should listen to her!Today I needed to take our car in for an oil change. My wife said, Youre going back to Brakes Plus, arent you? I had planned to just go a couple of blocks from our house for convenience. But my wife said, Nope. Youre going back to Brakes Plus. I know its a bit farther away, but its worth it. These guys really know what theyre doing, and theyre so honest, helpful, professional and knowledgeable. Plus, they do a lot more than brake work.Need car work or maintenance done? Brakes Plus in Gilbert on Warner Road is your place! You should listen to Joyce!!John S. Compere

Very helpful guys, I just had a tune up done along with an oil change here, I will come when again when needed

Best place I have ever taken our vehicles. My wife and I are very happy to recommend this Brakes Plus. Ive never been to the rest of there shops, but this one in Gilbert is 👍👍👍

The guys at this shop always take great care of us. They know we carry precious cargo, grandkids, and make sure our vehicles are sound every time!

Extremely great communication about issues found on the car. Daniel explained it in a way that both made sense and was very understandable. Even though it was an oil change. These guys went above and beyond expectations. Keep up the great work guys.

This is my new go-to shop. Daniel was extremely helpful walking me through what needed to be done and got me back on the road quickly. Great prices. Great shop. Wouldn’t bring my car anywhere else.

I took my Sonata There to recharge my a/c. After the diagnosis he came in with a 445.00 estimate for a discharge line, Freon, and associated things. I told him to just recharge it. He said it was illegal for him to do that. So I said screw that and went to AutoZone and bought a can. It works perfect now for 40.00. Will take it that Brakes Plus does this routinely. Be very wary!wanted to pad it.

Very straight forward people, would definitely go again for any car service

These guys rock. Honest and very knowledgeable. I will definitely be a repeat customer 👌🏾

Great customer service. Would recommend

Everyone at this shop is fantastic and super nice! oil change was quick!

Wanted to give a shout out to Dan and all of the employees at Brakes Plus on Warner and Cooper. We just moved to the area recently and were looking for a place that we could trust with their vehicles. They worked on both of our vehicles and were fast, professional, and honest. They worked within our budget and they were very responsive and kept us updated throughout the whole process. They even fix an additional belt free of charge once they gave us the price that fit in our budget. I would highly recommend this shop

In a world where customer service has failed us and in an industry that is usually one that can cause a lot of problems for people. Im happy to say we finally have a place to go! with the manager named John who actually cares about the customer to make things right and be honest if there is a problem that arises. I definitely at this point believe you should check out this Brakes Plus for your Automotive needs😇

We’ had an issue with our thermostat overheating back in august, they fixed everything up for us. Always break everything down price wise and always tell us exactly what needs to be done what is recommended etc. I always feel like they’re transparent in their process. They fixed everything up about 800 worth of work since it overheated, found a few hoses that were cracked. now February hit and my engine light comes on so I call em up and tell them what’s going on. It’s the same/similar issue with the electronic thermostat. They cover parts and labor for the repair because they have a free warranty on their work. really stand up guys, Shawn and Dan were fantastic. They checked everything over as well for regular millage maintence. Shocks and struts were at their recommended replacement due to millage but they told me my shocks were fine but my my struts did need to be replaced because of wear. They even realized after beginning work that I didn’t need mounts so they didn’t replace them to save me some money! They’re amazing. Highly recommend.

James is AMAZING! Awesome guys! Honest work! Will never go anywhere else! Thanks guys!

The work was done fast and cheaper than anywhere else. Daniel was great as far as customer service goes. I wouldnt hesitate to give them my business again.

This was my first time visiting the Brakes Plus on 860 W Warner rd in Gilbert. I was very impressed with the professionalism of their General Manager Sean Madison. He made me feel comfortable and explained what issues my vehicle was having and suggested what needed to be repaired. I didnt feel pressured into getting services done but agreed to everything he suggested. I couldnt be happier with the work that was completed and for a fair price. Thank you Brakes Plus and thank you Sean! I will be back.

Outstanding service and very professional team. They were able to get me in and out in a very reasonable time. This was my second time at Warner location. I think they got me as their new customer. Sean and Dan were great ! They can beat anyones price and I TRUST their work.

Once again you guys did such and amazing job went above and beyond to make sure my car was good especially the guy doing the alignment he did more then he had to which is why I will always come to this store for anything for cars I’m telling you guys go here they don’t disappoint at all they are honest people which these days is very hard to find on top of it the even warranty their alignments which a lot of regular old shops don’t offer and they charge you double the price here

I couldn’t be happier with the service they provided for my car. Sean answered all my questions and treated my car as if it was his own. They are extremely knowledgeable, professional and friendly. It’s nice to know that great customer service still exists!

Great group of people to work with, my brother in law said they did a great job for him. I could not agree more. Sean thank you, and I will be back.

Had another great experience at this shop. Very clean and neat. Was able to get me in and out in a timely maner. Staff is very knowledgeable.

Daniel was great at Brake Plus. I came in with a estimate from a local Brake Masters. He wasnt able to due do a inspection at that moment due to their current work load, but he did match the estimate I had with a lower price. He also promised to do the inspection, due to there was some measurements on the estimate that he wanted to double check about replacing two front brake rotors. I left the car there. Daniel called me later and informed the rotors were fine and gave a new estimate of almost 200 dollars less off his already lower estimate. I have to say it was nice to deal with true professionals at Brake Plus. I highly recommend them and will use their services happy in the future .

Sean and his team were incredibly professional and accommodating. Their level of service was truly appreciated and our family will be using them as our go-to car place from now on! Thank you :-)

Theyre nice and friendly and whilling to answer any questions you have. Wont try and up sell you which is great not knowing too much about automotives.

Trent was my mechanic and was absolutely awesome! One of the best auto techs I’ve ever seen. Awesome job!

Took my toyota Tacoma to have brakes done here very reasonable price I was offered other options based on if I wanted the economy package or premium package, Thank you Daniel for all the information I appreciate you!!

Been visiting this place for a while. Services are done on time. Will be returning for future services

Make sure you take your personal items out before they work on your car. Or, youll be missing them..

Spent a couple of hours on site as they inspected my car. I was thoroughly impressed with the work and the customer service. The manager was great and explained the car diagnosis. Thanks Guys, Ill definitely come back when future work is needed.

I talke all my vehicles here, I’ll choose Brakes Plus hands down over those drive in oil change places any day. Check engine light was on, Dan couldn’t find the part over the weekend but stuck with it. Monday morning when business were open he got it ordered right away and replaced

This was a fantastic experience from scheduling an appointment (which was super short notice & still got in) all the way to the end! James and the manager were super helpful and very personable. My car was well taken car of and aligned in no time. I appreciate how convenient and professional the whole process was. Thank you Brakes Plus!

This is my second time with them. First I was having electrical problems they help me figure it out and fixed it up. This time I need an oil change and I call Sean got me in and out quick. Customer service is awesome!!!Very affordable

Our old Chevy Avalanche was having intermittent electrical gremlins. All the warning lights ON with the A/C and power windows not working. Brake Plus found and fixed some bad wiring. Thanks

This location is fantastic. Oil change was done quickly. Staff was friendly. Clean lobby. I will continue to use this shop for all my car needs :)

Great service and reasonable prices.

I have been a long-time customer at the Warner Road / Cooper location. I was in recently for a complicated suspension issue, and James did a great job making sure my issue was taken care of. Both James and Sean have always been very fair and honest with me, when I bring my car into the shop. I know my car is always goiing to be taken care of the right way, upfront and honest. If youre looking for a shop that operates with integrity, this is the place to go.

The staff is friendly and knowledgeable. My go to for car repairs.

I visited this location not too long ago with a weird noise and vibration coming from my truck. Trent was very knowledgeable and diagnosed the issue within a few minutes. I will definitely return to this location for any future work that needs to be done.

My experience went well. I dealt with James and Sean. Both were willing to answer my questions about my brake and transmission flush needs. Was in and out in a reasonable time. Friendly service.

From start to finish, this was a pleasant experience. My brakes were grinding and I called around for an estimate on getting it repaired. After talking with a few places, I wasnt confident Id be able to get my brakes fixed today until I reached James at Brakes Plus on Warner and Cooper. He stood out immediately when he asked me for more information regarding the issues I was having and inviting me to come in for the free brake inspection.When I arrived, I was greeted promptly and queued for the inspection. Sean then brought me out to my car to show me exactly what his findings were and then spent time creating 3 different estimates to have it repaired. Unfortunately, all 3 were a little out of my immediate price range and I had to ask if there was a quick(cheaper) fix that would keep me safe for another week(until next payday). Sean graciously asked me what sort of budget I was working with and he was able to get the price to about 300 bucks which was an immense relief.TL;DR They are friendly, prompt, informative, and willing to take budgets into account. I will definitely be returning for future car service needs.

This was by far the best experience I’ve ever had with any shop real honest and willing guys if you want them to tell you the truth and be up front with you they will let you know ifYou need any alignment or diagnosis go hear ASAP THEY ARE GREAT!!! Thank you

Sean and Daniel were great! Service and repair were excellent. Price was great.

Somewhat slow service. Ended up taking 4 hours, and that was just for diagnosis where I had an appointment. I had called ahead and they said they could fix my issue same day. After their diagnosis, they told me it would be 3 days before they could get parts and get the work done. I got the parts myself off of Amazon the next day and had the job complete by lunch.Their pricing is reasonable though, and Id have paid them if they could have done same day, as promised.

Take my car in regularly to this location for oil changes. Can usually get a coupon discount. Mentioned an on going issue with the car. They checked it(free of charge)& told me what was wrong & how much it would be to fix it. Checked around & even asked mechanics on Facebook. Brakes Plus had the best deal. They fixed my car on 6/15/20 & it is now running great! They are very knowledgeable,friendly, professional & all their work has a warranty. I even got a free oil change coupon. I highly recommend this place!

Recently had my oil changed. Sean, Daniel and James were all very knowledgeable and professional. Oil change was done quickly. I was informed of other repairs that needed to be done that I was not aware of. I am very happy with the service that i received at this store.

I had quite a bit of work on my Jeep the past two months and I am very happy with the work done. The staff were honest, friendly and Covid safe. I have no problem having them work in my vehicles in the future.

Very happy I was able to make a last minute appointment. Staff was super friendly and very knowledgeable. Good pricing. Will definitely be returning to this locations.

Dan helped me out and 10/10 they are so respectful, fast, and very patient w me not understanding some of the things that were happening they explained everything and even twice for other things. Prices are on the wall an up front. Everyone was wearing masks and very friendly.

Awesome service and very quick turnaround for parts replacement!

100%. In todays day in age trusting and finding a honest shop is hard for many. Sean and entire team are fantastic. I had both my cars on multiple occasions for different reasons each time with same results 100% satisfaction. Great pricing with no upsales. Straight up problem solving, solution and results hassle free. Kia/Ford WH

This brakes plus used the wrong break fluid, ruining my entire ABS system. I had to have the whole thing replaced, costing me $2,500. They also left oil all over my breaks, ruining the only thing they should have gotten right. Worst. Service. Ever.

Food was great, service was lacking and slow, even when few customers are present. Plan accordingly, for they spend their time socializing, rather than waiting tables.

Place is great, straightforward prices and fast services. Sean is great.

They were able to squeeze me in for a full brake repair at the last minute, and they stayed past close to finish the job. Super friendly staff here, 10/10 recommend their services.

I reluctantly sent my wife by herself to have brakes serviced on my 2016 Honda Fit. The staff at the 860 W. Warner location were very professional and explained, showed her the defective parts and pads and compared them with others that were good. I appreciate that they did that. My wife related she was not intimitated and they were very respectful and did not take advantage of her. I thank you for that. Because of the professionalism and quality service provided I will return in the future for service needs, Thank You Gentleman.

These guys always take care of me. I never feel pressured here and trust them, as they do a great job.

With 2 young children, family 2 hours away and a Husband who sometimes travels for work we rely on quality vehicle maintenance, AND WE FOUND IT. Sean has always set us up for success with quick appointments and vehicle pick up times, honest pricing and knowledgable techs! We will continue to return and refer our friends!

Quallity professional service at a good price. Sean took care of servicing our car quickly and at a fair price.

Sean and Daniel were extremely helpful and professional when diagnosing and fixing my breaks. They got my car right in and found a price I could afford. I will be back ! Thank you !

This was my first time experience with Brakes Plus located at Warner & Cooper Rd in Gilbert, AZ. The referral and high recommendation was from Discount Tire Co. I was impressed with the store Manager Sean and JB in charge of Service both were extremely helpful and knowledgeable. Other repair services required 3 hours for my issue but my car was finished in 1 hour. Our family plans to use this shop for future repairs on other cars.

Great service from Seth and Dan for an alignment on my 2015 F150. Didnt try and sell me anything else and got it done on time.

John and JB were excellent! I had a time sensitive issue with my car and they really stepped up to the plate. They provided an honest assessment of the issue and supplied an excellent solution within my budget and delivered the work on time. This shop is great and highly recommended to all!

They showed me the brakes and were honest about what needed to be done. They also gave me a ride so I could wait at home. Great service.

Amazing experience with brakes plus! they were incredibly friendly and efficient. when i picked up my car, it had been backed into a spot in the shade with the windows cracked, which was very courteous considering it was 100° outside. definitely will be going back for all of my maintenance work!

Great service

Great service! The employees at this brakes plus are honest and courteous. They got my truck back to me very quickly and at a very reasonable price. I have not had any issues with the air conditioning ever since. If you’re looking for a great place to take your vehicle, this is the place!

I have been coming to Brakes Plus on cooper and Warner for several years. John and Kerry have been so helpful in keeping my car maintained. I highly recommend this place. They are trustworthy, accommodating, and honest! They do a great job and only recommend work that is needed! The prices don’t break the bank and their customer service is awesome! Give them a visit!

I went to get an alignment as they were cheaper than my mechanic. I dont like going to bigger stores as they always find more problems. Of course, one of the mechanics tells me he wants to show me something. Then he asked what my budget was?! He should have told me what the cost would be! If my budget was $2000, would he have charged me that? He asked this question several times and I told him I had no budget and was not going to get it fixed. Had he given me an amount, I might have considered fixing the problem. I told him I would get a second opinion and he replied, I havent given you a quote yet. Well,why not?! He said he couldnt do the alignment with out fixing the problem. I can take my business elsewhere with that attitude! So, I was planning on attending a baby shower in Tucson today and I am so worried that the car wont make it and cancelled. Customer service skills are lacking at this store.

Great service and really fast! These guys were one of the only shops available and they were able to get my car done one hour earlier than quoted. Great place and very reliable. John is The Man behind The desk!

Very professional and reasonable. This will be my new brake shop!

John the general manager was absolutely fantastic with helping me decide what service I needed for my brakes. He fully explained what I needed and why. There was absolutely no pressure to buy a service and the consultation was free. The service was even done sooner than I expected. Very fantastic experience. I would highly recommend this location.

Professional and friendly! I’ve been taking my car here for years, they never disappoint, quality work without the heavy price tag. 6 month interest free financing is a huge help!!

They were attentive and thorough

I have been a customer for 4 years. Always great, timely service. Knowledgeable and honest. Online scheduling is convenient and simple. I recommend these guys to everyone.

Friendly shop. Sean the manager, seems to know what he is doing. Didnt try to sell me something i didnt need. Car was fixed right the first time. Will go back.

Always great service, fast, and informative. The manager is very personable, knowledgeable, and accommodating. I have been coming here for years and trust truly trust their service and work!

Im not gone lie, I was a little nervous bringing my car here, but They got the job done

I was in this shop last Saturday and the staff was courteous and well informed. The manager took care of my tire problem as soon as he could get me in. Its hard to find a trustworthy shop, and everyone here definitely treats you with respect. Definitely will be back for my next car service. Thank you. I really appreciate the great customer service.

Loved this place we have taken all our cars here and they always have the best customer service and always take care of us in a timely matter. If you have any issues call and ask for Jon or Kerry, they will take care of you.. THANKS AGAIN for all you guys do Jon and Kerry

They did a very good job the workers were very attentive and also quick to respond and let me know what’s going on they also offered me a military discount would save me close to $100 I would recommend them and this very specific location to anybody who needs brake work done I do a lot of other things as well but I went specifically for brakes and rotors thanks guys!

I started using Brakes Plus when I lived in Colorado, was happy to find them in Arizona. They are fast, affordable, and most of all, honest. Theyve never tried to sell me services that my vehicle didnt actually require, youll continue to get my business!

So it was that time to get my breaks done I walked into the office and was automatically greeted by John with a nice smile and and so enthusiastic with his hand out ready to shake my hand. Told him I need my breaks done and he said let me help you with that. There were so Gentle to my car (lol) and fast I feel safer on the road now because of John. Thank you John there should be more managers like you. ☺️

I went to the Cooper and Warner location for a free brake check, and I was there for about 20 minutes. They took me to the back to show me what my brakes looked like, and they said everything was fine. Service was quick, and honest. No fuss or shady business. Will definitely go back, and recommend!

Friendly and helpful guys. I took my car in to get the brakes checked and they were honest with me that they did not need anything done to them at this time and that they still looked great. Unlike other places, I felt like they were actually looking at my car and not trying to get money out of me.

I absolutely love this place! James has been an amazing helper every time I go in. Won’t be taking my car anywhere else!

Daniel was a pleasure to deal with, he was very knowledgeable and professional and I will definitely be bringing my car back! The other 2 gentleman at the front Sean and James Were very professional as well and I look forward to working with them in the future!

Amazing, friendly and trustworthy staff.. They always do a great and thorough job. and I am pleased with the service they do!

I really love this place! They are very welcoming and helpful. They will help you if you dont fully understand what is going on with your car. They have reasonable prices and often have coupons to help you save some money. Getting my car serviced didnt take long at all. Plus, they can take walk ins but appointments are better to do! They offer many services. Finally, they check your breaks and check engine light for free.