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Berge Mazda
385 W Baseline Rd, Gilbert, AZ 85233, United States
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Berge Mazda

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Da
Review №1

Professional and easy experience buying a car. Contact was prompt, professional and friendly. Mitch went the extra mile to assist us during the purchase process. He brought the vehicle to us for a test drive, and after we agreed on price, brought the paperwork and the vehicle back to my house the next day. Price was fair.I never set foot in the dealership. :-).Mitch also was very knowledgeable and/or did his homework about our specific vehicle. And the vehicle we bought was not a Mazda, so I imagine he was likely less familiar with our car. But he could answer every question and/or was quick to look it up on the spot.He helped get our phones linked and showed my kids some cool new convenience and safety features that we were unaware of.Thanks Mitch for making the process smooth and convenient.

Ne
Review №2

I went to Berge Mazda in Gilbert, AZ after receiving a letter from them & being contacted multiple times. I was Super nervous & a little stressed when I walked in. I Had No idea what to expect. It ended up being an Awesome experience. Sam Tate my sales person was amazing from beginning to end. One of Sams higher ups John & Jason the finance person were both amazing as well. I highly recommend Berge Mazda/Volkswagen in Gilbert, AZ Im sure Ill be purchasing from them again in the future. 👍👍

To
Review №3

I bought my 2018 CX-5 here on Saturday, Nate was wonderful, and followed up frequently (just enough to be considerate, and not pushy) to make sure I didn’t need anything while waiting for financing to be finished.I added an install of Apple Car Play when I purchased the car, made an appointment, and when I got there, I was told they didn’t have an appointment for me. I was ready to cancel the install, request a refund, and take my car elsewhere (I drove 22 miles one way, and was told it may be able to be completed tomorrow). I expressed my concern to Julian, and was able to get me taken care of.This is one of the best experiences I’ve ever had buying a car, and it’s all thanks to Brandon in Service, Nate (Sales), Mark (Financing) and Julian (Sales). Thank you so much!

Le
Review №4

This was my first time buying a new car and I was very excited and also very nervous. Mitch was the one helping us. From the beginning he was very kind and helpful. Asking what I was looking for and asking if we wanted to take a drive (in my soon to be car). When we made our way inside, he had asked if we were more comfortable if he was wearing a mask. (We sad no, we didnt mind) Regardless I thought it was very considerate. I know they say purchasing a car can be a stressful but Mitch made the process easy. He was patient and answered all our questions and really helpful with getting me a monthly payment that was fit for me. He was professional and excelled in making my car buying experience an excellent one. I totally recommend Berge Mazda and Mitch!

ab
Review №5

I went to Berge through Costco Auto Program. I worked with Shelley Anderson (Customer Care Manager) & Robert Perez (Finance Manager) and this was the most professional, time efficient, cost effective and transparent car buying experience i have had. Bought a Mazda Cx-9 GT :)LIKES:1. Extremely professional (Shelley & Robert)2. Best Price (they easily beat the Tucson pricing by ~$3000)3. Well equipped and maintained dealership4. All paperwork was prepared before arrival (online via email etc)5. Most time at dealership was spent on getting to know the car, not waiting for paperwork etc.5. NO SURPRISES at the dealership (Cost was as agreed before arriving)DISLIKES:None at all!Other things to consider:1. IF you dont have costco membership, then get it! You will not only save on CAR MSRP, but also a lot of discounts on extended warranties (50%!). These add up to the cost of the car (but usually not planned).2. Gilbert has the lowest sales tax (for Tucson residents, they will save at least 1% in sales tax itself)

Be
Review №6

From the moment my husband and I walked in the door of Berge Mazda, Aaron made an impression. He met us at the door, knew our names, and led us to his office where he offered us water and made sure we were comfortable. The paperwork was well prepared and went smoothly, with Aaron explaining each document.We chatted about books and movies and just had a very enjoyable time. After we completed the financing, Aaron took us to our new car and went over all the features with us, answering all our questions and making sure we were comfortable with it. He helped make this the best car buying experience we’ve ever had!

Ma
Review №7

The Best Car buying experience we received in a long time. Julian was our Sales Representative, friendly, patient and willing to make our interest in reviewing the new Mazda CX30 experience great.We purchase the vehicle and highly recommend Julian as well as Brad the Dealership Mgr. they made my husband and I feel welcomed and informed regarding the new SUV. We decided to purchase very quickly. Please make sure you stop by and see them at Berge Mazda!

Ph
Review №8

I needed to upgrade my ride and wanted to continue my business at Berge. This is our fourth purchase with Berge, and we love the no nonsense approach to finding a vehicle that will work for our budget. Mitch was extremely helpful and concerned with my needs. He even put my license plate with my Alma mater collegiate frame on new vehicle as well transferring my gym bag and yoga gear. So thoughtful…

Ke
Review №9

I sent the same text to every dealership in the valley regarding what car, trim, and color I wanted. Berge was the best one to step up.Definitely a better car buying experience than youre used to. Its not the hard sell like other places I went in the valley. Yes they still are in sales, but Julian took great care of me and my needs, answered any and all questions and definitely went that extra mile to make sure I was taken care of.Jim in the back office was fantastic to work with through emails and went line by line on the offer to make sure I understood it and anything else I needed.Look, buying a car is often scary, difficult and expensive! I feel great about my experience with Berge, feel great about my deal, and am extremely happy with my decision.

Pa
Review №10

Miguel Martinez worked with my husband over the phone to find the exact car I wanted at the price we were willing to pay. When we meet him at the dealership, he handled everything professionally and expeditiously. Once the car was brought around, he spent another hour with me showing me all the functions of my new car. A few days later, I went back and he helped me understand a few more of the functions of the cars technology. I certainly enjoyed my experience in working with Miguel.

Ke
Review №11

I just had my Mazda serviced here @Berg Mazda... What great service experience... The next time you want Great Service, give Brendon or Mike a call & set up an appt.. I promise you will be so happy.. So Easy..! Ken 👍🙋🚗💨

Re
Review №12

Robert made the car buying process smooth and easy. When the car I had intended to purchase wasn’t exactly what I wanted he found another model that was. Everyone at Berge Mazda was helpful and friendly. No high pressure sales but worked with me to meet my needs.

Se
Review №13

Wow, what an exceptional experience from beginning to end. I purchased my 2021 Mazda CX-9 Grand Touring from Berge Mazda and specifically Robert Perez. They honored everything that was agreed upon online without any attempted upselling or typical car sales shadiness. I have purchased many new vehicles (including 2 other Mazda CX-9,s and a 2020 CX-5) in my life and this experience was one of, if not the best. Robert took all the time necessary to explain everything I needed to know and then some. He came back in the next day on his own time to help me with something after he had already made the sale, and that speaks volumes to me about his care and dedication. I did have my 2015 CX-9 serviced (thanks to Mazda USA for the free service, another reason to buy Mazda) and Brandy and the service department were AMAZING as well. Jason (JZ), the finance manager, was as good as they come and did not try to sell me a million things I dont need. Shelly and Jim rounded out my sales team and they were perfect. Mark not only made the process simple but he remembered me and called me by name when I came in the next day. Small things like that you cant train, but go such a long way in customer satisfaction. If you are in the market for a new car take the drive to Berge and it will pay for itself many times over. Thanks again Robert, Brandy, Shelly, Jim, Jason and Mark. If you are looking for a third row vehicle and have not checked out or driven the Mazda CX-9 do yourself a favor and take one for a spin. If you chose something else at least you will have the peace of mind that you did your due diligence, but you might find your new favorite vehicle (I just purchased my third CX-9 and they just keep getting better. In fact my 2015 CX-9 has 200,000 miles and is still running like a champ). I have not been compensated for this review but I feel they took the time with me and I wanted to take the same care in my review. I do wish them all the best and I will be back again and again.Thanks, Sean

Ge
Review №14

My service manager Brandon is excellent! Hes smart and fair and articulate. He knows cars! Will always try to provide the best deal possible! The shuttle service is flawless! Very good all around experience

Ma
Review №15

Sam Tate was an amazing salesman. He knew what we were looking for and got it for us. I would highly recommend Berge Mazda for a great buying experience and ask for Sam. Looking forward to our new relationship with their business.

Ji
Review №16

From start to finish this was the best car buying experience I have ever had! No run around games with the numbers and fair amount on my trade in. Shelley was my first contact I had at Berge Mazda when I was looking for a specific color in the CX5 that wasn’t available in my area. Shelley and the Berge team went out of their way to get the SUV for me and had it all ready when I arrived for my appointment. I worked with sales consultant Nate and he was very professional and knowledgeable. Overall really excellent in customer care and would recommend anyone buying a car to go to this dealership. Thank you Shelley and Nate!

St
Review №17

Just purchased my brand new Mazda CX30 at Berge Mazda and loving it. I highly recommend Mazda products and Berge Mazda as your dealership choice. If you go there, ask for Julian as your sales consultant. He is extremely professional and knowledgable. Usually not a fan of car sales people but he put me at ease from the get go with his no pressure/no BS attitude. Even after the sale he has time to answer any questions I have had. Thanks for all your help, Julian!

Me
Review №18

Robert Perez made the dealership experience wonderful. There was no pressure on his part and he was very knowledgeable about the different Mazda’s. This is the second car we have bought from this dealership. We will continue to go back there.

Da
Review №19

I had the pleasure of working with Mitch Shreeve when purchasing my very first car! Being the first time I have ever stepped foot into a dealership, I had a lot of questions and Mitch had all the answers. Even with the long period of time we were there for, Mitch made sure that my mother and I were hydrated, fed, and comfortable throughout the entire process. Even before the process began, Mitch was very attentive to my text messages and made sure I had the information I needed and sent pictures of vehicles immediately after being requested. Mitch even went above and beyond to make sure my vehicle will have its minor scratch taken care of at no charge! If you are looking to have a successful and enjoyable car purchase I would 10/10 recommend working with Mitch Shreeve! Thanks again Mitch!

MM
Review №20

Best Car Buying Experience EVER!!! I have purchased many vehicles over the years and have never experienced such a smooth and enjoyable process like I did with Berge Mazda. In particular, my sales support Mitch went above and beyond to make this process easy and topping any other sales professional in my past.I was referred to Mitch, by my son who purchased a car from him a year ago. Like my son, I will be referring anyone I know looking for a vehicle to Mitch, as I am confident Mitch will provide them with an exceptional experience too.Thank you so much Mitch and the Team at Berge Mazda for all your support and assistance. I love my new car and am grateful for all of you.Melody M.

Na
Review №21

Loved the customer service. Julian Garcia made it a point to answer all our questions and made the process quick and smooth. Out of state process was handled really well. Thank you Berge Mazda!

Je
Review №22

Jordan and the whole crew made a very difficult and stressful time for me as stress free and comforting as possible. My children and I absolutely love the vehicle Jordan found for us. I am so thankful to have had someone who only had one goal in mind, and that was to get me into a safe affordable vehicle that I can use for my children. Thank You for everything you do Jordan. You and your team are lifesavers!!

Ro
Review №23

Berge is my #1 place to shop for my automobiles best selection and service Rohaine Moore is my salesman and I highly recommended him. Thank you for another great experience

El
Review №24

I recently purchased a Mazda 3 from Sam Tate at Berge Mazda. He was very knowledgeable on the Mazda models and their differences. I had not owned a Mazda before and Sam was patient to explain the Mazda to me. The best part of this experience was definitely the “no pressure”aspect. I have called since taking delivery of my car and Sam has always been available for questions or clarifications. Great experience!

Sh
Review №25

From my first contact with Shelley, I felt a great vibe with Berge Mazda. My salesman Zack and the sales manager Mark were awesome. If you are in the market for a new Mazda, I highly suggest you ask for Zack. We settled on a 2021 Mazda CX-5 Signature, and I feel we got an outstanding price and service.Even after the purchase, he has followed up with us to ensure everything is okay with the car. This is not the first new car I have purchased, but this is the dealership I will go to in the future when I am again in the market.Mazda Zoom-Zoom

Em
Review №26

Honestly, one of the best car-buying experiences I’ve ever had. Even though they were short-staffed, the customer service was excellent! Mitch was awesome and super knowledgeable, and my husband and I really appreciated everyone there. Thanks Berge, and thanks Mitch! Super happy with my new car!! 😍

YH
Review №27

Left car for the service, one of the priority service highly recommended was sparks...

He
Review №28

Zach was very professional and helpful during my process of buying my new car.He was able to gave the car and deal that I wanted.For sure, I will reach out to him again if I want to purchase another Mazda in the future

Va
Review №29

I love Berge Mazda. Ive had my vehicle serviced here multiple times including collision repair. Ive also purchased a new vehicle from them as well. Mitch was super helpful and did his best to get me the best deal possible. Theyre always really friendly and not overly pushy. Everyone genuinely seems to want to help you and the associates are all really nice. Well worth the drive in my opinion.

Sh
Review №30

Great dealership. Friendly and great customer service. Win was the sales person who helped me with a new car. She was amazing and made the whole process super easy to do.

ma
Review №31

Robert and Shelley were fantastic. As a first time buyer, the car-buying experience was a bit intimidating for me. To help ease my anxiety I purchased through the Costco Auto Program. However Robert made sure to answer any questions I had and gave me honest answers. He also helped me understand what I wanted in a brand new car. Buying a car became a lot more fun and a whole lot less intimidating. Shelley communicated with me before I set foot in the dealership. The communication helped keep things simple for me as a customer. Thank you Berge Mazda, especially to Robert and Shelley. I would absolutely recommend them in a heartbeat!

Mi
Review №32

Zack did a great job for me here. He was knowledgeable at what he did and worked with another local dealer to get me the car I wanted that day. He also took the time to show me all of the new tech features before I left and provided his mobile number for any questions I have post sales. I would recommend him to friends and family.

Sa
Review №33

Mitch is a fine young man, that renewed my trust in Car Salesmen. Mitch was accountable, honest and actually took my issues seriously. Mitch is solution driven he addressed the issues I was having with my New Purchase and solved them. I am grateful to Mitch.

Dy
Review №34

I worked with Mitch S. and Jason Z. They are both very accommodating; they were happy to answer any questions/concerns I had during my visit and through the process of purchasing the vehicle, which made everything smooth and near stress-free for me. Would strongly recommend Mitch and Jason to anyone looking to purchase from Berge Mazda!

Ma
Review №35

Our sales consultant Sam at Berge Mazda was fantastic and made our car purchase a breeze! He is professional, patient, thorough, very informative and cares what is in best interest of the client and what we wanted. It was great working with him and he followed up with us a few days after our purchase to make sure everything was going well! That seems to be unheard of these days so it was nice to see. More people in sales should do business in this way. Sam and the entire Berge family have gained long time customers due to their great service and extra effort to provide the best options for us all the way around! I would recommend Sam and Berge Mazda 110%!

Je
Review №36

I had an excellent experience buying my car recently from Nate Bodem at Berge Mazda. The entire team, including Nate, his supervisor, and Jalen in Finance, were helpful, fair and respectful of us and our time. I love the car and I feel entirely comfortable with the deal that we reached. I’d be happy to return for my next vehicle down the road.

Pe
Review №37

I purchased my Mazda 3 from Berge Mazda one year ago, and love the continued support I receive from the dealership. Yesterday evening the car wouldnt start, and a message popped up saying it needed to be seen. The car was in a school parking lot and I had limited time to get it out before they locked the gates. I called Berge Mazda Service department, and Brandon Nichols took the call. He sensed my urgency, and immediately helped. He personally called roadside assistance (free when you purchase from Berge), walked me through the process for my warranty, and made sure a tow truck was coming. He even called back later to make sure everything worked out! I am so thankful to Brandon for helping me during a stressful situation! Berge Mazda has my business for life.

Ke
Review №38

Robert went over all my questions about Mazda Miata no pressure to purchase. Ended up purchasing car, and loving it. Smooth transaction no BS to deal with at this dealership. Would highly recommend Robert.

Je
Review №39

Zach at Berge Mazda had the best customer service! He and his team had the information we needed within minutes, were so flexible and kind to us. They brought the car to us the same day. This is a wonderful place. Zach is a genuine, honest and kind person that everyone should want to work with. We recommend this place with five stars!

mi
Review №40

My wife and I came to Berge Mazda last week in search of a Mazda cx-5. They were understandably short staffed and had us look at some of the vehicles prior to us test driving. Once we were ready to test drive we were introduced to Mitch Shreeve. He was very professional and friendly through the entire process and stayed late for us while we finalized the financing with the finance manager. I would recommend Mitch to anyone looking for a new vehicle at Berge, we love our new CX-5!

Ma
Review №41

I’ve been anxious about searching and buying a new car in this market (it’s crazy!!), but when I entered Berge Mazda, it honestly went so much well! I’d just finished at a different dealer, and the sales push from one to another was big. It’s their job, so I get it, but it felt much easier and friendly here. Initially, I had a meeting with Shelley, but she was with another customer, so I was matched with Zach Aitken.He was very friendly and showed me the CX-30 and CX-5 that I was interested in test driving. The test drive went great, and he quickly explained all the new features vs. from my 2011 Jeep (it’s a big tech jump for me). He was gracious about this being a big decision and spoke candidly about the differences between the two but without trying to sway me one way.He was patient about going over price breakdowns and different ways of financing, and his sales manager, Mark Martinez, was gracious to come over and check how it was going and just getting insight into my thinking.I loved the car, but I decided to take a day to think about it and where I want to be price-wise. But I would 100% recommend coming to Berge Mazda as it felt so much less high pressure and let me get my thoughts together without pushing me to buy today. Thank you to you all!

La
Review №42

I recently purchased a 2021 Mazda6 from Berge Mazda. Sam Tate guided me through the purchasing process. All of the people on the Berge team were friendly, professional, and knowledgeable. The whole process was handled very efficiently.

Br
Review №43

I recently purchased a used car at Berge Mazda. Everyone was professional and genuine with me throughout the entire process. Mitch assisted me and he was incredible. I recently had a negative experience at a different dealership and had some anxiety about the process. Mitch answered all my questions, was patient with me, and guided me through the process. I will definitely be telling my friends that when they are looking for vehicles they need to contact Mitch at Berge Mazda.

Me
Review №44

Best people at Berge Mazda!! From Jim Maijala to Julian Garcia to Robert Perez to Jalen Jackson, all made my car buying/leasing a pleasant experience. I had scheduled an appointment with Julian on a Saturday morning and he was waiting for me at the front door, it was like a homecoming for me. Their knowledge, thoroughness, efficiency and friendly manner keep me coming back (three cars to date). Thank you thank you Berge Mazda, sales and service department, they are the best dealership around :):)

Su
Review №45

Sam Tate was wonderful to work with. I’m an older woman and when I had something to say he stopped and listened. He took time to help me with my new car and the features and never got the “look “ on his face like many young people do when they deal with older people. I would recommend him for anyone who wants a new Mazda.

Ty
Review №46

Absolutely fantastic experience! I live in Utah and tried to deal with a local dealership to purchase a car that was at Burge Mazda with no luck. I contacted Berge Mazda direct and explained what I was trying to do. They were willing to work with me to reach a deal. These guys were open and honest which I very much appreciated!!I ended up driving two trade-ins from Utah to Berge Mazda because of their professionalism and respect for my time.Thanks again guys!! Loving the car!!

Pi
Review №47

Recently moved to Chandler and leased a CX-5 on the very next day from this dealership. The leasing process was pretty streamlined. They even managed to arrange a car for me to fulfill my demands. Their finance manager, Robert helped me throughout the process and even briefed me about the features of the car patiently. Overall it was a great experience! Highly recommended!

Gr
Review №48

Martin and Brandon were wonderful! They helped me out with all my concerns with my vehicle and are very helpful honest people! I would recommend taking your vehicle down there to get serviced!

Ma
Review №49

I had a great used car buying experience at this dealership. My salesperson Sam was great to work with.

Ji
Review №50

Robert Perez and the rest of the sales team were great! Absolutely no pressure and Robert listened to my needs. The whole process was quick and painless. I love my new SUV!

Je
Review №51

Nate was awesome! Explained everything and made process easy! Thanks Nate!

Jo
Review №52

Leased a cx-5 from Berge. Zach Aitken handled the basics. Good guy. Smart, no BS. Good experience at dealership, happy with car.

Ju
Review №53

Great experience for my first solo car buying experience! Mitch was very helpful in showing me my options of vehicles, as well as working with me to get monthly payments around were I wanted them. Would not hesitate to recommend this establishment to anyone looking to purchase a Mazda.

Ke
Review №54

I purchased a 2021 Mazda MX5 at Berge. Aaron is a fantastic sales person. He made the purchase easy. The team was professional and helpful. My car was in transit to the dealer and they kept me informed of the status and expected delivery date. When I arrived to pick up, the car was ready to go. Aaron took good care of me and my new vehicle. Highly recommend.

Li
Review №55

Great car buy experience. The entire staff was friendly and Charlie and Sam were super helpful. One of the most pleasant car buying experiences we ever had. I would definitely purchase another car from them and recommend them highly.

Th
Review №56

I loved working with Robert. He was easy to talk to and he listened to what my needs were. He walked me through the whole process with ease and answered all my questions with full knowledge of what he was talking about it. I will be recommending him to friends and family.

Pr
Review №57

I recently purchased from Berge Mazda and the entire staff was extremely accommodating and helpful. I got the best deal for my car here in comparison to all the other dealerships in and around Tempe. Mitch helped me through the process and we wrapped up everything within a few hours. Would definitely recommend Berge to others looking to buy a car!

Pa
Review №58

Mitch Shreeve was wonderful! I told him what I was looking for and what I wanted to spend and he made it happen. The whole team at Berge Mazda were kind, and patient, and professional!

Er
Review №59

I brought my car in to address a very squeaky wheel problem. They quickly identified the issue and got it fixed. The price seemed reasonable, so I was happy with that. The best part was that my technician, Brandy, talked to me about the infotainment system in my car. It had been broken for ages, and she helped me find a way to get it fixed at no charge to me. I would never have gotten it fixed if not for her taking the initiative, and its not a cheap part to replace. Thank you for being so helpful and friendly, Brandy!

Mi
Review №60

My experience buying a car was easy and stress free. I love my new CX-5! Thank you Sam Tate for making the process pain free!

Wi
Review №61

I just want to say that Jeffrey helped me a lot with my purchase, he gave me a very good deal on my 2013 ram and above all it was not like other dealers who change prices or put hidden charges on you. I recommend that you visit this place and from my experience look for Jeffrey is a very good salesperson.

Vi
Review №62

My man Aaron H is the best in this business, super professional, polite and helpful. If you’re looking for a new car, he is the one! GOAT Aaron H

My
Review №63

It was such a wonderful experience dealing with Berge Mazda special mention to Aaron and Brad. I never thought it would be an easy transaction. For someone new to the country, the treatment they gave was beyond my expectation. They were organized and efficient. Id definitely recommend their service as I am indeed very satisfied customer. I have nothing but great words for this branch!!!

Ni
Review №64

Best car dealership experience I have had yet! I cant remember the name of the fellow I worked with in service, however he is young, respectful and eager to help!

El
Review №65

I have to say it was a pleasure to work with Jordan at Berge Mazda. I was in and out in 1 hr. They took me seriously when I explained where I needed to be in price and we didn’t have to play the typical “back and forth” game with offers. They got me as close as they could based on my fico score. My experience was far above my expectations. Thank you Jordan and thank you Brad(the finance guy)

Jo
Review №66

Robert Perez offered excellent service, very transparent with all aspects of the pre-/ after sale.Great guy and dealer ship

Ha
Review №67

Had the most amazing experience buying a car! Robert was beyond amazing! He took the time to listen and get me exactly what I asked for! I have never had such a wonderful and easy time purchasing a vehicle! Thank you thank you Robert!!!

Ma
Review №68

Awesome buying experience! Ann was very helpful and knowledgeable throughout the buying process. Thanks for all of your help! A+

th
Review №69

Buying my car from Berge Mazda was an enjoyable experience. Robert Perez was very helpful and answered all my questions. I highly recommend buying from Berge Mazda and ask to see Robert. He is very easy to work with.

Je
Review №70

Nate was so great to work with! Very knowledgeable and kind. I highly recommend Nate and Berge Mazda. Overall awesome experience!

Ki
Review №71

Friendly, Knowledgeable, Professional....My Product Specialist MIGUEL MARTINEZ along with Brad and Zach were able to work with my budget in order for me to purchase a brand new CX-5. I am very happy with the vehicle! I would definitely recommend this dealership if you are in the market for a new Vehicle!

jr
Review №72

I had a great experience having business with Berge Mazda especially with Ann Kauffman. She was very accommodating and patient to my questions. She made sure that I am comfortable all throughout and even offered to deliver the car.

Ka
Review №73

Our purchasing experience was AWESOME! Mitch Shreeve is a great Salesmen. He was not pushy and was very knowledgeable about the vehicles. He provided us with price comparisons with our trade in information and even what the payments would be depending if we were going to put any cash down. If you are considering a Mazda go see Mitch.

Gi
Review №74

Probably the best experience I have ever had at a dealership. Sam Tate was knowledgeable, helpful and fun to work with. I turned in my 2018 Mazda CX-5 lease, and purchased a new 2021 Mazda CX-5. The entire transaction was smooth and stress free. Everyone at the Dealership was friendly as I had contact with several other employees. The Sales Manager personally congratulated me on my purchase and offered his card in case I needed anything later. Additionally, the Finance Manager, Jalen, was great to work with and explained everything thoroughly and made me feel at ease with my decision.Berge Mazda has a wonderful staff of caring, professional individuals and I will not hesitate to refer them, especially Sam, to my family and friends.

mi
Review №75

The service at this location was amazing. No pushy sales people, truly wanted to answer questions and get what we wanted. Better priced than other dealers, was in and out quickly.

Ja
Review №76

Great buying experience all around! No surprises, fast purchase process on a used MX-5, very fair price, everyone genuinely friendly. No pressure.

Er
Review №77

Excellent service and fantastic prices. Be sure to ask for Zachary Aitken. He was extremely knowledgeable, friendly and went above and beyond to get the deal done! Highly recommend Berge Mazda and the team there. Best Mazda dealership I have done business with in Arizona!

Yv
Review №78

Berge is a great organization from which to purchase a vehicle. Nate Bodem, my salesman, was personable and professional. Nate was knowledgeable about the Mazda CX-5 And explained thoroughly the features on the CX5 I ultimately purchased. The deal only took 2 hours from beginning to end. Outstanding!👍

Ma
Review №79

Julian at Berge Mazda was the best sales rep!! I just graduated college and was excited for my first real car purchase. He was so knowledgeable and hooked me up with an awesome 2021 Mazda CX-5. He made the whole process easy and painless. Everyone else at that dealership was knowledgeable and friendly as well! Great car buying experience, I totally recommend going in now!

Ca
Review №80

I received a quote over the phone from Shelley, Customer Service Manager. I went to the dealership and met Mitch Shreeve who introduced me to other members of the staff. Mitch had already brought the white Mazda CX-5 that I was interested in to the front. I took the vehicle out for a nice fairly long test drive. It is a very smooth riding, solid good looking SUV. It was fully loaded with leather seats, moon roof, AWD and all the safety features you could want. I really fell in love with the CX-5 so Mitch led me through the paperwork and was so very helpful. In a short amount of time I was driving away in my new CX-5. I cant recommend Mitch high enough. He was courteous, thoughtful, professional and not pushy at all - no hard sell. Anyone looking for a new vehicle should definitely visit this dealership!!

LY
Review №81

I want to take the opportunity to convey my gratitude and appreciation to Robert Perez at Berge Mazda. I have been doing business with this dealership over the last four years and two vehicles later I am still pleased with the customer service and fairness that Ive received working with Robert. He gives attention to detail and goes the extra mile to answer all my questions. Thanks Robert for all you do... youre a valuable asset to this dealership. Youre the BEST!I wanted to add another comment to my review. I was concerned that the payoff for my previous vehicle wasnt going to make it to the bank although there was plenty of time in between. Robert Perez went the extra mile to check status and maintain continuous communication with me until the entire process was complete. As someone else commented, going to a dealership can be agravating and scary but I have never had that experience at Berge and Robert is always my guy!!! Thank you again. I love my new 2021 CX30💕💝

Jo
Review №82

Friendly staff with professional, straightforward business practices. Bought a new CX-5 and took advantage of manufacturer rebate, Costco member program, and dealership discount options for a great deal overall. The salesman I dealt with, Sam Tate, was very easy to work with. While my wife and I did thorough research on the vehicle before purchasing, Sam clearly answered the few questions we had and made the purchase a no-stress experience. I highly recommend this dealership.

P
Review №83

Zac and company did a great job working with me, so we could find a realistically good price in this crazy market of limited inventory.

Li
Review №84

Aaron Hatch did a great job of helping me buy my new CX-5 Grand Touring Reserve, thanks Aaron!

Di
Review №85

Got my mazda3 in 2020 from Berge Mazda after trying at few other showrooms. Its been a year and I only had the best experience there. Be it sales in the beginning or service now. They are genuine and very professional. Not your typical car showroom experience.

Fr
Review №86

Absolutely the friendliest and most professional car buying experience in all my many, many years!!! Shelley and Jim were very responsive online and Robert was incredibly nice and helpful at the conclusion of the process. If our next vehicle is a Mazda (and Im sure it will be) I would drive100 miles if necessary to go back to Berge and find Robert!

Da
Review №87

Miguel and Jim were outstanding to work with. Stress-free and transparent through the entire process. I would definitely recommend Berge Mazda to family and friends.

Ca
Review №88

Had a great experience with Aaron on 5/9. He made the car buying process simple and was very knowledgable about the vehicle I was interested in. Will definitely return to this location the next time I am purchasing a vehicle!

Jo
Review №89

Berge is a great easy going dealership. The sales staff is professional and not pushy. Mitch was a great salesman and very professional. He was up front with us and didnt push us on anything we didnt want. I would recommend Berge to anyone looking for a new car without all the hassle so many other dealers offer.

ma
Review №90

Had a fantastic experience getting a lease on a new Mazda. Highly recommend.

Br
Review №91

Just bought a new CX-5 from them and had a pleasant experience. Aaron was not your typical car salesman. He was very attentive to my requests and worked diligently to find the exact car I wanted.Overall it was a no hassle experience and worth the time spent.

Na
Review №92

I have always dealt with Berge Mazda for my vehicle purchases and leases. I haven’t had any bad experiences, but my most recent experience was the best I’ve had! Zach was the sales rep that assisted me. He listened to all my concerns, what I was looking for, and let me know which features may or may not be useful or important to me. I appreciated his honesty and trying to find the perfect car for me, and not just trying to sell me on something that wasn’t what I needed. He was super patient, and so kind. It’s not easy shopping for a car with a 2 yr old, and he was so sweet to my daughter and helping keep her distracted at points, like when I was dealing with finance. Seriously the best car shopping experience I have had! And huge shout out to Brad as well for checking in, and helping install my daughters car seat to the new car! Thanks so much Zach and Brad!

Ki
Review №93

Zach was very knowledgeable and patient about the whole car buying process.He answered my many questions and took the time to show me how to use my cars features.I got exactly the car I wanted and it didnt take hours to happen.If you are buying a car I highly recommend Zach at Berge Mazda

Ha
Review №94

Mitch was wonderful to work with! Since I was a first time buyer, he took the time to explain everything in detail and was able to answer all my questions. I never felt pressured throughout the entire process. I look forward to working with Mitch again! Thank you for helping me purchase my dream car!

An
Review №95

Just purchased a CX5 from Berge Mazda. My process from start to finish was outstanding. Zach was my amazing sales guy and he kept me up to date on my CX5 arrival…purchasing a vehicle during such unprecedented times takes patience from both a client and the sales staff 😊. Once my CX5 arrived..Charlie in finance was awesome..made the financial process painless & Zach was very knowledgeable as he went over all the particulars of my SUV. Before I left Berge Mazda, Zach stated he was available any time in the future if I had any further questions regarding my CX5. I highly recommend Berge Mazda…five star dealership and staff!!

Da
Review №96

Had a great experience at Berge Mazda. The salesmen I dealt with, were very helpful, informative, honest, and I felt no pressure. I would highly recommend anyone looking for a Mazda to check out Berge Mazda.

Mi
Review №97

I worked with Zachary Aitken at Berge Mazda to lease my new CX-5. I was contacted prior to coming in by the Internet Sales Manager, Jim, and it was smooth sailing from there! Zach was very knowledgeable, friendly, and explained everything thoroughly. This is my 4th Mazda, and I hope to do more business with Zach in the future. He and the whole Berge team are fantastic!

Ta
Review №98

Stopped by today to look at a new car. Wasnt ready to buy today but was treated respectfully and not pressured. We enjoyed our interaction with Zachary who was generous with his time, answered questions and even had time for a test drive. When we are ready to purchase, we will definitely come back.

Je
Review №99

Our experience at Berge Mazda was excellent. Our salesman, Aaron Hatch, was professional, friendly, and knowledgeable. Aaron and the sales team offered us a fair price on our new CX9 and as well as a great price on outr trade-in. Financing was also a breeze with a friendly and honest finance specialist.

We
Review №100

Rommy and NaNa were GREAT, extremely courteous and helpful; definitely recommend!

Information
67 Photos
100 Comments
4.3 Rating
  • Address:385 W Baseline Rd, Gilbert, AZ 85233, United States
  • Site:http://bergemazda.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 480-498-5614
Categories
  • Auto parts store
  • Mazda dealer
  • Auto repair shop
  • Auto tune up service
  • Car leasing service
  • Car service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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