Washed our vehicles by hand and wanted to paste wax both before winter. Found some turtle wax here not many choices I guess everyone is going to the spray wax but Im old and like to apply it by hand. Vehicles are 4 and 5 years old paint is in good shape but the wax job gives them a good layer of protection from the winter weather.
Purchased an alternator for a Ford Taurus at this location and installed it. The part was faulty and the exchange occurred and I asked for them to check the new alternator before I reinstalled. They also informed me that this was a limited warranty and could not keep returning the faulty alternator’s. Worker had trouble checking the new alternator and management assisted. When returned to the desk they told me the replacement part was “fine” and checked out OK. They could not answer how much voltage was coming out of the alternator. I went to another advance auto and had it checked. Turns out the alternator was bad and they refunded our money. I returned to the store of originality on North Oak Trafficway and told him not to lie to customers because they are wasting their time. They lied directly to my face. Will not deal with them again.
The associate Jose was very knowledgeable and friendly. Very helpful. I will be doing more business with this store. Thank you.
Those boys are always willing to helpMe with my minor car issues and assist me as well.Love Advance Auto
Nice that staff installed the windshield wiper blades Id just purchased from them.The lady working the counter was nice, but the older man that she had to ask for help was very condescending to her and to me. (hence the -1 *)
The best every great service
Not worth the time. Not helpful.
Knowledge and very pleasant staff which is very helpful thank you Advance Auto Parts
These people KNOW THEIR STUFF!!Good prices, fast service.
Lovely staff excellent service
Desperate for a battery at 20 till 9. When I pulled in there were only two folks working, fortunately I knew exactly what I needed, I told her my make model and battery that I needed to buy. She told me she could not help me change the battery, they are not allowed. I told her it was fine I could do it myself. Just tell me what I need and Ill get out of your way. Unfortunately I needed a wrench and a socket, which Ashley was able to provide for me. I got my battery changed out and they were kind enough to wait until I was finished. I kept them 10 minutes past closing, but Ashley was very nice and very polite, and made sure that I was okay before she locked the door. I will definitely be back. Thanks Ashley!
Great place to get parts. Trying to get EMPLOYEMENT with them.
The folk at Advance never let me down. I call ahead for the part I need, they make sure they have it in stock. I pick it up and go, no hassles.
I was looking for a Radiator and Thermostat. And They were so helpful and friendly and answered every question. I threw at them. I would recommend to anyone that they come here for there Auto Part Needs..
Super friendly cashier/mgr! Helped me have a more positive day!
Clean and very organized 👌, friendly staff counter help amazing. N. Oak twy.
The guy was friendly but told me a lie to my face and used Covid19 as part of the lie. I tell you good help is so hard to find.
Very knowledgeable
Went for new wiper blades for wifes car. Shelly suggested some that were on sale and had a 1 year replacement. And she even installed them!
Every time I come here staff are knowledgeable and very helpful. If they dont have something on their part shelf they will order it if they can. They carry oil transmission fluid, windshield wipers, headlamp, brake and blinker lights air freshener, valve cover gaskets, Alternators belts and many other things for your car.
I wish i got both of the ladies name before i left.. All i want to say is thank you so much for your help! You two are awesome!!
Oscar is always so helpful!
Good place to get parts
Always has what we need. Very helpful and informative!
Love this one. Its close to my house so they know me and treat me special here.
Courteous and helpful
When I walked in I was immediately asked if I needed help finding anything. Even though I could have found it myself I was in a slight hurry so I told her what I was looking for. She took me to the product, recommended one, and I was done. Very happy with my service.
My bike went flat. While waiting on the bus, I stopped in to the Auto Parts store and asked the attendant if they had fix-a-flat for bikes. Ten minutes and my bike was ready to ride again. Dude knew his stuff from top to bottom. I was done before the bus came. Smooth!
Edgar was a super installer. Black 2014 battery installed. Truck runs fantastic.! Thank you advanced auto parts and especially edgar hes a real asset to your company!
Advanced people are very helpful, and they will tell you the bottom line. If they cant help you they will send you to the next best place with out a thought.
I love that they take used antifreeze. But they expected me to dump it, then had the nerve to say dont make a mess. Asked about a couple of parts for my car and they seemed that I was wasting their time. Im sure this isnt the norm here so Ill give them another try on another day.
Great help
Found what I was looking for quite easily because I knew exactly what I was going forsadly it seemed like the staff was more interested in talking to each other or looking at their cell phones instead of acknowledging or helping the customers soon as they walked in the store was quite clean and stock levels were sufficient I may try another place before I come back here
I have been here a number of times (live real close by), and I have never had a problem. Always friendly, and go out of their way to be helpful. To the person complaining below, I understand being aggravated that the store is closed for remodeling, but to give them a bad review over something that is completely out of their control is ridiculous and short-sited. The store itself had nothing to do with your issue. Complain about their online ordering system if you like, but this location did nothing to deserve a bad rating.
Staff tried, but none of them seemed the least bit familiar with auto parts and repairs. Got alot of attitude for wanting to spend money here. Hire/interview better.
Needed a battery. They sold me the battery and installed it for me. Great service and very reasonable price.
The employees are always willing to give an extra hand to find what youre looking for or to accommodate warranty needs.
I came into this store for the first time the other night. I was greeted by a employee named Davis he went above and beyond and provided great customer service and was very knowledgable and was able to help me with everything I needed. All in all very impressed with this store.
Great knowledgeable people always willing to help. They cant answer all your questions, but they do the best they can as a parts store.
Always get good service here mayne.
Clean store great customer service
If you need expert advice this is the place to go. The staff is always pleasant and they dont talk down to you for whatever you may need. They even offer free installation of batteries and windshield wipers.
Always very helpful in helping me find what I need even when it means getting it somewhere else. I always try to give them my business because of their old school customer service
Purchased a new battery and was in and gone in under 20 minutes thanks to Candice. She worked fast and was glad to do it. Super experience.
Applied for a job in 12/18 for an advertised position, went in the next day to talk to the manager. She was very short with me saying they had no openings. Ok. Then I noticed that every employee was female all sitting around and conversing. Doing nothing. If you go here as a man dont expect much until they fire their manager.
Usually helpful and have decent prices...
Very helpful employees- store was very ran and orderly.
They higher ppl that dont want want look up parts or look like they just got done smoking weed very unprofessional ppl working there
Best car part store around and the staff are very helpful and will give you their advice as to what the issue may be with your vehicle!
I love this place, best store in the KC Metro area!
I loved my cashier there😇😇😇🙏🙏🙏.
Always great conversations, and very helpful!!
Got everything I needed with a great prices !
Its hot as heck in there but theres fast friendly service people in there are real helpful
Slow, inattentive, and a little rude. Went in to get one small item. There was a line. The guy helping folks asked the ladies in the back for help. They ignored him. On my way out, I thanked the ladies for their lack of help and for allowing us to stand around for 20 minutes waiting. One (kelli or shelli or something) started to argue with me, saying she was too busy with commercial work to help in the store. I thanked her again for being no help. Who knows what the other person was doing. Three people in a store, and two goofing off in the back... great business plan. I think I will just go to OReillys next time. It is the same story with this place, every time I go in.
Staff is friendly, they have had everything that I went for so far.
Very helpful for everything I ask
The employees were very helpful and friendly appeared to be very knowledgeable of stores inventory. I will come back..
Staff is always very helpful and polite.
Good place to get common repair parts. I go to the one on North Oak. Friendly staff.
Employee Matt is always very helpful
Excellent service from John. My truck needed a new tail light and he took the time to come out assess the problem, get me the correct bulbs, and replaced them for me! Thank you!
The staff was very helpful locating the stuff I needed.
Very unfriendly people here. Almost like they were unhappy to help you.
Good prices and amazing service. The staff really stand out at this location.
Shopped here several times. The staff is always extremely friendly and helpful.
I have a friend name Kristen that works at Advance Auto Parts on 38th State Avenue we have been friends for 8 years whenever somethings wrong with my truck she pretty much knows what the problem is.
Ashley was very helpful
Found the cheapest head light and quick
My favorite auto parts store to go to. Its not the closest but the service is great
Always have been very helpful.
Great Customer service, and know what thier talking about
It was clean the man was very helpful
Only parts store I use because of quality of parts and services. Has some that been there over 20 years.
They will check my battery and charge it for free let me know if I need to purchase a part.
Found what I wanted they looked it up for me
Convenient and easy to get in and out quickly
Quality auto parts with fast and friendly service.
Very nice and helpful.
Awesome service!
Its wonderful
Car parts always fun
Was Very Disappointed
Prompt and very helpful service
Always have something I want or need and price match all other parts stores. I go here it one other place
Nice service.
Expensive
Awesome customer service.
Great staff!
Qell its auto parts
Good knowledgeable workers
Always friendly and helpful
Great customer service
Friendly and helpful.
My go to parts store.
Edgar is the best!
Very helpful