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AAMCO Transmissions & Total Car Care
7423 Ritchie Hwy, Glen Burnie, MD 21061, United States
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AAMCO Transmissions & Total Car Care
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ti
Review №1

I just recently had work done on my 2007 Ford f150. They fixed a transmission leak in a timely and professional manner. Chuck, the owner was very polite and professional. I definitely would recommend these folks for any transmission problems you may have.

hp
Review №2

The car was at this establishment for two weeks and two days before being able to pick up the vehicle. We picked up the vehicle on Friday at 4:30; less than 2 hours later, all of the transmission fluid was all over the ground and the car undriveable. The shop closed at 5pm. I had to pay to get the car towed back to the shop for repair. The repair could not even be started until Monday and still don’t have answers as to why this happened. We may or may not get the vehicle back tomorrow.Manager was very nice at least. 10/10 would not recommend.

Ga
Review №3

Vehicle transmission troubles are always a headache. Finding a fair, honest, and reputable auto repair shop to correctly diagnose and repair the problem can cause a lot of anxiety. After visiting half a dozen service centers, I chose AAMCO . What set AAMCO apart from the others was that the service representative, Justin Womaski, was able to explain to me in simple language how his shop would go about figuring out what was wrong with my transmission. I left my truck in his hands with the confidence that it would be treated as if it were his own. My truck was repaired quickly and at a fair price.

El
Review №4

Thay where very helpful with helping me find a part for my transmission

Vi
Review №5

Had car for 31 days. Sent me home with loose Motor Mount. Which could have been a disaster. Transmission is still not right. They do say that they will make it right, but after leaving me without a car for over a month you would think that It would be fixed. Will only go there for them to fix there mistake. Would not recommend to my worst enemy. Theres more, but I will stop here.

al
Review №6

Had my 2017 ford fusion surprise me with some serious transmission issues, Chuck has done very well at explaining the steps needed in this process. Look forward to seeing their workmanship.update...had my car back for a few weeks now, so far runs smooth as can be, great job guys!!! You only forgot to put my undercarriage mud cover thingy on(Im no mechanic), but thats just a silly n simple mistake, its in my trunk

Ki
Review №7

Chuck has made a great amount of effort to make this matter correct. He contacted me immediately upon receiving the review. Immediately towed my vehicle to his shop free of charge the next day and evaluated the vehicle. He is seeing other shops estimated repairs and gave me a 50% discount and price for the repairs needed. He gave me very quick responses, a, needed the repairs within my required time frame and handle the situation very civil. I appreciate all the effort you put in by checking his team to evaluate the situation at hand and assess necessary steps to take to ensure customer satisfaction. I am very pleased with the service check has given me and my husband to repair our BMW. He was not only open to any suggestions I was also very informative and detailed.

Ap
Review №8

The team if professionals took great care and time.to address the check engine light.This service is free and they didnt try to get over.Give them a chance to prove themselves to you.

La
Review №9

I love Justin and Chuck they fixed my chevy up and it runs better then it ever did they explained everything to me step by step theyre the best the greatest they did my engine and transmission... they did a better job then koons Chevrolet in Fairfax va!

Ch
Review №10

I had my triptronic vw transmission rebuilt and it shifts perfect. Chuck and his team took great care of me and I would tell my Mom to take her car there with no worries....

Jo
Review №11

Great work at fair prices. When I have car troubles with my car its the place to go. Very honest wont take you to the cleaners.

Ze
Review №12

I called this shop searching for one that would do a quality job on my mothers vehicle as it had recently developed some transmission issues.I was impressed immediately with how friendly Harry was on the phone. And after some discussion I told my mother to take it to him..My mother is elderly, and I live out of state, so I was not able to be there, but upon her arrival Harry went out of his way to help her. He took the time to contact a rental car company, had her picked up, and kept us both informed on the progress of the repairs with each call we both made!Her car was fixed,and works like new!Being out of state, and sending my elderly mother to a repair shop had my anxiety through the roof. But this manager made it really easy. My mom loved him, and its just not heard of anymore for someone in customer service to go above and beyond to keep someone comfortable with this type of processSs. I HIGHLY RECOMMEND if you have transmission issues. That you go see Harry at Aamco!

Ro
Review №13

Shabby workmanship on my volkswagen jetta. had a perfectly good transmission replaced, and now the transmission slips all the time between 30-40 mph

Ca
Review №14

Chuck and Jason are absolutely phenomenal. Unfortunately I had a Jeep Patriot clutch go bad and needed replaced. The shop I had it towed to originally quoted me over 2400 to replace a clutch. AAMCO gave us a credible quote and was extremely open and honest about the discrepancies with the car and their recommendations. Chuck and Jason made it patently clear that customer service is important them. A truly fantastic repair shop.

La
Review №15

They didnt take the time out to really check my car out so no not satisfied with there service..I went to toyota they found the problem right away Aramco is a fraud....check behind them when you have work done there they arent real mechanics just frauds

Ca
Review №16

I had a great experience with AAMCO. They were able to take my car in earlier than the 2 other places I called. They took a look at my maintenance required light and found that it should have shut off the last time I got an oil change. They took car of it without charging me anything! I will definitely use AAMCO again in the future!

St
Review №17

I have taken my car to AAMCO for multiple issues and the team has always provided great service. My transmission was going up and I got it to this shop stuck in first gear. The entire transmission needed to be replaced. The manager/owner was very upfront with me and discussed all the work that needed to be done. I had all the information I needed to make a decision. Was very happy with the work.

JJ
Review №18

I guess we should of checked out the reviews before taking one of our work trucks to AAMCO in Glen Burnie.They gave us an estimate for replacing our transmission and went well over the original estimate price, when they said it wouldnt go past what they said.When we tried to use a coupon found on their Website, they refused to honor it. Chuck said that he already gave us too many discounts... Which was a bold face lie. He never gave us a discount for anything.Plus they charge $199 to check an engine light! Ridiculous!We will never return to AAMCO in Glen burnie to service our fleet of vehicles. NOT RECOMMENDED WHATSOEVER!

Ho
Review №19

They wouldnt rebuild my transmission... they where saying it cant be done and they couldnt get parts but I thats not true I can get the parts and I know people who have rebuilt them.

Do
Review №20

I took my car to this AAMCO and when I picked it up it was WORSE then when I brought it in!!! I would NEVER EVER recommend them to ANYONE!!! They are horrible!!UPDATE...After posting my review, I got an email from the owner/general manager...someone and wanted to discuss my review. He informed me that he wanted to help me resolve my issues with them. Well, after speaking with him AND having my certified Mercedes mechanic speak with him, I am even MORE pissed than I was before!!! I live in Chesapeake, Va and I understand that they call themselves trying to help me in my time of need however, they caused me further problems and arent even trying to help me rectify the problem they ENHANCED. I paid to have them do a transmission maintenance, replace the transmission plate and some gaskets only to find out that the maintenance was not ENTIRELY done AND it seems like they contaminated my transmission fluid when they put it BACK in!!! I am thoroughly PISSED OFF. Its now going to cost me almost $2000 on top of the $1100 I ALREADY paid them!!! And NOW they are NOT trying to help me offset the cost. NOT HAPPY AT ALL!!!

Ti
Review №21

Horrible Service, would not recommend them to anyone. Had my Transmission rebuild in Jan, 2016 for $3,000 and in July, 2016 my Transmission totally went out it was still under warranty. Called AAMCO, they sent out a tow truck which was not covered in the warranty no matter what. After a few hours I called them to find out when theyre going to fix my car so I can get back on the road, they said somebody put Engine Oil in your Transmission and we dont cover that since is negligence. I told them that nobody messed with my Transmission and they even showed me some fluid on the napkin and would say anything to get out of the warranty. They caught me a deal for $2000 they would fix my Transmission, and I did fix it. After they fixed it, it would shift hard and in the winter Transmission would start getting stuck in Neutral while in drive (not often but still very concerning). When I brought the car back and told them about the issue, they did a test drive and assured me Transmission was fine. When I asked them why does it get stuck in Neutral while driving, they were saying they dont know what Im talking about, and they cant do nothing about it, mind you they specialize in Transmission. In the end I just went and bought another car and sold the one with Transmission problems. And when I asked is the warranty transferable to another owner? it took them 4 hours to come back with the answer. Horrible business, very rude staff and when they are nice is all fake. Wish I could at least get $4000 back. Please do yourselves a favor and dont go to this place. By the way the cars blue book value was $2200.

Sh
Review №22

Shannon and Chuck went above and beyond to help me get the best understanding about how to handle my car service issues. Even when we disagreed Chuck made a way to accommodate my issue so that I would be overly satisfied with their service I am very thankful and will recommend friends and return if ever I have car service needs again.

Je
Review №23

Cool spot

ki
Review №24

My Mom and Dad have a truck that had previously had the transmission rebuilt by Aamco back in 2016. They transmission went up again and after multiple calls around, they decided to take it back to Aamco. They took the truck to them and Jason called and said that it would cost $1793.00 total to fix it unless it needed a converter, at that point it would cost an additional 300.00. After discussing it, they called Jason back the following day and told them to go ahead and fix the truck. Jason said it would be $899.00 to start the work. My parents called and paid the entire $1793.00 by credit card over the phone. The next day my Mom called to confirm again that they would start work. We were given the go ahead. My parents were told it would take 3 to 5 days to get it done. It has now been 3 weeks. No communication from Aamco at all. Every 2 to 3 days my Mom would call and ask for an update and she was told that Jason would call her by end of business, but no call came. 3 different times she was told that they were waiting for a part to arrive. Well, today she was told the truck is done BUT the remaining balance of $2,150.00 needs to be paid before it can be picked up. When she tried talking to Jason he said that he never said it was only $1793.00. He said the $1793.00 was the down payment. That was never conveyed to my Parents. When we tried to discuss it he stated he would have the owner call us. But nothing yet. This is beyond ridiculous. The entire balance was paid before work commenced, and it was confirmed by Jason with a phone call the day after payment was made.This is by far the worst place to take your vehicle. They had already rebuilt this transmission once before with the vehicles previous owner and due to it being out of warranty, my parents had to pay for another one.Horrible, horrible place. They are a SCAM!!!

Am
Review №25

My car wouldnt shift gears to get above 40 mph. I first took it to glen Bernie transmissions and they said it wasnt a transmission issue, but instead an engine problem. I took it to Aamco and they said it was just a sensor and 2 hoses and replaced them. The day I picked it up, I was having the same issue. When I tried to get it back home (I was about an hour away) it nearly stopped on the highway and they would not offer complimentary towing. I managed to get it back to the shop and they thought it was just a faulty sensor. They replaced it. It seemed to work fine for two days then it completely stopped on the highway. The engine burned up. They said my engine failed because of an engine valve and the transmission was soon to follow. I dont have a car anymore. Notice, there were no transmission issues BEFORE I brought it to them.

Al
Review №26

I don’t understand all the reviews saying they diagnosed vehicles for free. I was just quoted $199 to diagnose the check engine light. I have a fleet of rental cars, I’ve NEVER been quoted that much to diagnose a check engine light!Update I took it to “AllTune and Lube” down the street and they diagnosed it for $25 and that went towards the repair! Take your vehicles there instead of AAMCO!AllTune and Lube7100 Ritchie Hwy, Glen Burnie, MD 21061

As
Review №27

They are honorable and loyal. Took excellent care of my truck. Recommend them 100%

Ro
Review №28

Stay far away from this dump! I went here because my Jeep was having transmission trouble and this was the closest shop to my job at the time. They said this was an easy fix and they could take the transmission apart and put it back together. After a few weeks I picked it up and the next day the transmission was acting up again. They took another look at it and another week later called me up and said they fixed it. I picked it up and just 2 days later it was acting up again. The shop said there was nothing more they could do. I had several arguments with the store owner and threatened to sue but never took it to court. Looking back on it I should have but these crooks screwed me over and I was out $3,000. Typical white trash scumbags

Le
Review №29

2 days before Christmas, I went to the Ashley furniture store next door to the Aamco and when I went back to my car, the doors would not unlock. It seemed as though the battery inside my key wasnt working or fearfully, an even greater problem. I went to the dodge dealership next door and their service department was a mile away. As I walked back to my car I noticed the Aamco. The moment I walked in Chuck (the supervisor) welcomed me as if I was one of his regular customers. I told him that I may need a battery for my key and he immediately stopped what he was doing and asked one of the service guys to grab a small screw driver to open up my key. They did not have the battery I needed so he told me to go across the street and offered to hold on to my key. Once I came back and Chuck put in the new battery, my car door still wouldnt open. He then immediately sent one of the guys over to unlock my door. Chuck was very concerned about my situation and did everything he could to assist me. I was also concerned because I had to pick up my daughter from daycare. I needed a locksmith and although his service guys could unlock my car, Chuck thought it maybe better to have a locksmith as they maybe able to fix any electrical issues with my key. I preferred to use his service because I felt like I could trust them. I was completely blown away in this day and age by someone who genuinely wanted what was best for my vehicle, versus making some money. Within a matter of minutes, his service guy was able to unlock my car door, and all of a sudden, my key started working. If I ever have any issues with my car, I would most certainly go to this shop. I know that without a doubt, I will be given a fair and honest estimate for any services rendered, the work will be done properly, and they will provide excellent customer service. Thanks guys!!!

Dr
Review №30

Went to AAMCO for a transmission repair. Ended up having additional work completed. All was well until I picked up the car 2 weeks later. Tranny is OK, but power steering system is now leaking. Never had a problem unitl AAMCO worked on it. Took it back and they said it wasnt their fault.... But, they would fix it for $500 plus labor. Sorry AAMCO, you lost my business on my other car, as it now has issues. I guess you are plenty busy, eh?

Qu
Review №31

Their work is sub-par and the pricings outrageous. Do a little bit more research on other locations in the Glen burnie location and I promise you will find SOMETHING much better than this chain.

Bi
Review №32

Great customer service and very prompt and friendly

Va
Review №33

DO NOT go to Aamco Transmissions for any work especially major work. My transmission broke down and needed to be rebuilt. I read previous reviews of Aamco Trasnmissions and Total Car Care around transmission related work and should have paid closer attention to the warnings. Many reviews said that after the work they started experiencing a lot of other issues with their cars and that’s exactly what has been going on. Ever since I took my car to them it has not felt right. NO where close to how it felt before. Immediately after picking up my car there was a violent vibration which they blamed on mounts. They told me I needed to replace 2 motor mounts so I went ahead and let them do that as well. BIG MISTAKE. Also find it funny that my transmission was removed completely from the car and the technician said I needed mounts and replaced two motor mounts but said nothing about the two transmission mounts that were cracked, worn and obviously needed to be replaced. So ALL the motor mounts were replaced and still there was vibration. What do they do? Blame me. I must have hit something that caused severe damage to the frame of the car although I never had any vibration at all before. They also broke the wheel lock key for my car during their work and decided not to tell me anything about that. I could only assume they were trying to hide that from me in hopes that I would overlook it or forget about it entirely. Luckily, I realized a few weeks later before I had some kind of emergency and was stuck on the side of road, unable to remove my wheel. When I called them about it they told me that it just happens sometimes and that I’m basically on my own for getting them replaced. Funny how I have never broken them before or on any of the many other cars I have worked on but as soon as I take it to them they just snap apparently. Im sure they did something they were not supposed to do and blamed something else so they wouldn’t have to pay me back.

Ch
Review №34

Please don’t give this place any of your business. Take your car to the dealer. They pass blame along and don’t make things right with customer they let down.

Gr
Review №35

Do you not care about me in my car, will not recommend this place to for anybody

Ro
Review №36

My transmission went out in Glen Brunei while on a road trip. Called amco a million times and never received a call back I guess they don’t like business!

Pa
Review №37

Theyre willing to do a diagnostics check for free

Gi
Review №38

Very informative, made me feel comfortable

Ri
Review №39

Our truck just happens to break down right in front of the shop the alternator had gone bad they did a good job of repairing and making sure that the costs were reasonable

Li
Review №40

Very professional!

Information
5 Photos
40 Comments
3.1 Rating
  • Address:7423 Ritchie Hwy, Glen Burnie, MD 21061, United States
  • Site:http://aamcoglenburniemd.com/?utm_source=google&utm_medium=local&utm_campaign=google-local
  • Phone:+1 410-590-0070
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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