The easiest car buying experience I have been through at a dealership. No haggling. No waiting hours and hours. Mo talking to finance managers. Very straight forward process. I showed up, gave the required documents, test drove the car, signed, drove off. Everyone was very helpful and polite. Special thanks to George and Marlon who were very helpful and patient.
From the time we arrived to DriveTime until departure our experience was great. The representative Ashley C. immediately met us and provided assistance. I believe she went above and beyond to get us the right vehicle we needed and at the price we had in mind. She provided a great deal of information and was very helpful and informative about the entire car buying process. I would highly recommend DriveTime and Ashley C.!
As if the current times arent difficult enough, to have a car salesman tell me VERBATIM that this is what happens to people in bankruptcy, the fact that I need to search THEIR website for another vehicle because the vehicle info given to my trustee is now sold was just a little confusing to me. You are the salesman and its your job to find me....the customer..what it is that they qualify for whether they are in bankruptcy or not...or is this how thi gd work across the bridge? He told s me this could happen...which is cool...but if said sales tells you that he already searched, then what am I searching for? Dazed and confused but I will do as told🤷🏽♀️
The sales lady was very nice. The process was long but simple. I was so excited for my purchase. I went in with no expectations. However, even after a few days of having the car I saw it was poorly fixed. The cup holder fell apart, paint was peeling with rust under it. I discovered more rust. Then about 3 months in the car is now having serious mechanical issues. I have a warranty with SilverRock but I shouldn’t be having issues this early on and barely driving the car. So even tho I may have had an okay buying experience, the car is a lemon. They sold my a poorly fixed car with not just poorly painted over cosmetic issues but serious mechanical issues. I’m so disappointed.
Great job done getting us in a car. Great agent who worked with us, George Norman-Williams. He was patient, kind, explained the entire process to us and made sure we understood everything. He didnt rush us into a decision. He even said we could come back the next day and we didnt have to ask for him if we didnt want to.
I enjoy my vehicle and love the new my new car the manager and sales rep Tim and Marlon. Went above and beyond to make sure that I had a vehicle that was worth my time. Drive good drive well drive drive time
Everything about my car buying experience at DriveTime was great. I really appreciate how Kerona took her time and explained everything to me, especially about the warranty. If your looking I would definitely recommend checking them out!!
Im very pleased with my purchase. I originally went looking for a SUV, left with a beautiful car thanks to my sales rep Magdalyn (spellchecker) who was absolutely amazing. She was highly educated, professional and funny she knows her job. The flip side I was not pleased that I had to leave with a dirty car that I had to get cleaned 🙃. Other than that Drive time was awesome.
Marlon was exceptional with service. Made the car buying experience very easy and helpful. Definitely recommend! When u shop drive time glen but I’ve make sure u ask for marlon
I am very happy and pleased with my out come from drive time. Marlon Aguilar was very excellent and had very good customers service skills. Thanks guys
George Norman Williams did a great job. Made the experience pleasurable. Will recommend him to my friends
Marlon helped me both times I came in, and did an excellent job at that. He was friendly, sociable, and didn’t make me feel uncomfortable. He was super helpful during every situation. If my experience with him represents Drive Time then I would give Drive Time 5 stars every time.
I’ve literally been looking on DriveTime for years contemplating but when I finally came in I was so pleased with the service I received from Mr. George Williams. He understood what I wanted and also had answers for the questions I had. Just go in !!
Donot purchase a car from here. Overpriced and too pushy on a sale.
March 19, 2021. DriveTimeI would recommend DriveTime to everyone.Awesome place very clean and very helpfulGeorge Norman-Williams was extremely helpful and very patient.
George Norman-Williams is very professional fast and a pleasure to work with. I reccomend you ask for him. Hell take care of you from start to finish.
I originally learned about DriveTime in September of 2020 when I accompanied my daughter to the Glen Burnie site to purchase a car. The salesperson was very professional and thorough. When the time came for me to purchase a new car I knew I would return to DriveTime. I was not disappointed ! I had my new car in less than an hour and it was a stress free situation! The salesperson was awesome!!! I was able to purchase a car with a reasonable down payment and a manageable monthly payment!
Everything was so face all my questions where answered I love my vehicle it was all ihope for and more Martin Aguilar excellent very professional love it thank you drive time
Marlon (Glen Bernie) and Kinea (Laurel) were amazing and got me right for my first car! Much appreciated
George was an excellent source of information. He also gave me good advise that proved to be the right fit for my needs and budget
I purchased a GMC Terrain in November from DriveTime. The dealer was very polite and made sure I left riding. I just wish the vehicle had oil change it was very little oil in vehicle, brake fluid and coolant need to flushed because it was black. Lastly I was never told vehicle was on recall list.
I went in very anxious but, Ashley made the experience very comfortable and stress free. I left very happy and satisfied!
Customer service was very goodTim the general manager was very nice help me through everything paperwork and all the warranty’s great experience
Marlon is the best. I would recommend Drive Time to anyone looking for a car.
This is my first time being here at the Glen Burnie location, and I must say that Marlon is awesome. He is very professional, and polite.
This company is a huge scam that preys on people with a credit score less than the normal and they also trick you with vehicle warranties that cost thousands of dollars but does not cover a single thing. They sound so good because they accept anybody on the spot, I even fell for their lies. I’ve had my vehicle for less than two years and I’ve taken it to the shop five times I kid you not. Most of their cars were formally rental cars or previously owned so they come with high mileage I even chose the car with the least amount of miles on the lot and it’s still giving me issues. If you don’t read anything else I’m telling you guys to read what I’m telling you now. CARVANA Has way more coverage with silverrock then drive time, drive time does not cover a single thing on its vehicle protection plan.Also ALL of your money goes to them before you start paying the principle on your car . That’s the only thing I’ll say they were upfront about upon contract. I hate drivetime and steer clear from silver rock warranties .
George Norman-Williams was very helpful. He wasn’t pushy and he listened to want i was looking for!!!
Marlon Aguilar was so helpful,he really went the extra mile to get us driving.
My dealer Kerona was the best, she helped me every step of the way. Most of the time vehicle shopping is very stressful but going to Drivetime they make it so easy. And this is the second vehicle I have brought from there. Thank you for everything Kerona.
I love the customer service it was great they helped me with a good car for a great price and a great down payment and the weekly payments are also great.
Good experience, Marlon A. Helped get into the right car for me, very helpful guy
Worked with George and had an easy, straightforward experience. Very happy with service he provided.
Marlon was Great. We were in and out with no problems 😊
Customer Service is everything. When you have this right, all else is flawless. This was my experience with Britney Mercier at Glenn Burnie.I came in with all I had, which was $200 and drove out with exactly what i needed and wanted. I even had a clear understanding of my contract and terms. Thanks Britteny!
I am very thankful for Marlon in helping me get a car.
Marlon was soooo patient with us especially with us having a screaming baby 😂 he answered all of our questions really made our experience worth wild i will Definitely referring him to any friends or family that’s looking for a car... loved his personality
Marlon was excellent customer representative really helped me understand everything completely and fully ..
George Norman Williams provided excellent service and helped me into my new ride
My representative was very patient, kind and very helpful. It was a great experience.
George Norman-williams great sale man definitely helped a lot
Marlon is a very good salesman. His customer service is off the chain.
George Norman-Williams was great he helped so much
Maggie was such wonderful help with assisting with all of my needs. She was honest about my situation told me exactly what my options were without beating around the bush. She was kind and funny very customer oriented. When it was all said and done she put me in a vehicle that was way worth what I had with no hassles!! Thanks Maggie I will recommend her to anyone.
Marlon was great ! Thank you so much for making my experience easy and fast !!!
George Norman was very pleasant to work with. He made sure to understand what we were looking for. He acknowledged us as soon as we came. We are new to the financing world and he definitely helped us understand what we were getting into. I would highly recommend him to anyone looking to buy a vehicle
George was very patient and a very excellent Salesman. He immediately knew what I wanted which was my price range and all. He also helped me find a good insurance rate, set up my drive time account, and my Bridge Crest account so my payments can be automatically drafted from my bank. I highly recommend George Williams. He is the one to speak with. He did everything extremely well. Thank you so so much George!!!!!
This was a great experience Ms Wyatt was great she was very professional, friendly and knowledgeable about the cars. This was a lot of help for me. I enjoyed her as a salesperson. I was so thankful to have her help me into my new car. I was stressing when I arrived he eased my stress and I an very pleased with her. Thank you again Ms Tina Wyatt.
Today my family went in to check out some vehicles and we were greeted at the door by Christina with a warm welcome . She was kind, knowledgeable and helpful throughout the entire process. Even offered my 2 little ones popcorn so that was cool. We ended up purchasing a great vehicle and Christina was great the entire time. Great day indeed.
I George to work and he made me a happy customer. Mr Norman-Williams was very informative and patient with me. Will definitely come back.
Let me start with George Norman-Williams walk my wife and i through the best experiences weve had buying a car. Thank you and awesome job well done. I recommend everybody I no to this guy..
I bought my third car recently from Drive Time and this was the easiest, most profitable of all thanks to Tina who found every sales incentives and discounts possible. She’s highly knowledgeable in the business an has strong skills in making customers like me feel comfortable during the entire process. Thanks Drive Time for hiring Tina
Great experience at drive time with Marlon.
I recently purchased a car from Drive Time and my experience there was great. Tina, our sales associate was great. She was very professional, polite and answered every question that I had. I would definitely recommend her to anyone whos looking to purchase a car.
Christina did a great job with helping me get into a great car. Thanks driver time for helping me improve my life. 5 stars also had the best payments per month around.
Marlon Aguilar was a big help.. thank you for working with me
Maggie was great help! & she really took the time to work with me through the entire process. If your looking to get a car I highly recommend you to come to this location & request for Maggie’s assistance!
Marlon Aguilar! Was the most awesomest sales representative I’ve ever came across. He is very knowledgeable, personable, and thorough. He was confident, never gave me any doubts about my approval. I left the lot with a 2017 Nissan versa! And I love it! Would definitely highly recommend going in and seeing him! Would definitely go back to DriveTime. Great guy!
Timothy was fantastic! Thanks again!
I purchased my car on 9/27/19. I had a great experience with Tina. She was nice, professional, knowledgeable, understanding. I had some issues with the car soon after, but that had nothing to do with my car buying experience! I had a great first time experience with Tina. She’s AWESOME!!!
This was a remarkable experience with drive time.. The costumer service was nothing less than excellence in likes of service representative Marlon Aguilar.... Thank you so much drive time👍👍
George got me in and out within a couple hours and driving off the lot with a reasonable car! He explained everything and answered my many questions. Definitely will be back for my next vehicle.
I had Matthew as a salesperson and he was super helpful and helped me get my first car! Would recommend highly to come here. Thanks again!
This is my second time getting a car from here and the experience was just as amazing. Really easy, fast, and the representatives are just the best! I recommend this to anyone and the financing was quick and easy
Maggie and Ize was very helpful in helping us find the car we wanted. Very professional and great atmosphere. They were very helpful and answering all the questions we had. Thank you so much !!!
I was impressed by the availability and process of purchasing a car. My sales guy, George, was very nice and helpful. He made sure I liked the vehicle that I was purchasing.
Tina was amazing with choosing a car. She took her time and made it a stress free process. I would recommend anyone who needs a second chance to go to drive time.
I had a wonderful experience at this place especially with Maggie Roberts. She is a wonderful person and she answered all my questions, and made sure that I get the best service ever. The car I came for had a little issue but Maggie knew that I was a good customer so she got me another care which was actually my favorite. She has interested conversations with me and I just enjoyed working with her. Please get to meet her when you come at this place she will make sure you drive home with your dream car.
Matt/Esther made getting a new used car so easy. I am excited to finally own my own car. It was all thanks to drivetime.
Christina was awesome! I definitely recommend this place. They give you a downpayment and its what it is when you get to the dealership. They are up front with you so you dont have no surprises.
I will be coming back next year for another 😁 thank you Marlon Aguilar
My experience with DriveTime was wonderful. The best car shopping experience Ive ever had. The salesman George Williams was excellent. He was very friendly and knowledgeable. I didnt have to ask many questions because George covered everything. I will definitely tell friends and family members about Drivetime.
Esther was great. The process was smooth and easy.She answered all my questions and was even able to get an extended warranty well within my budget.
George Norman-Willams was awesome! Definitely was awesome! Very helpful! Would recommend him to any and everyone!!! Very respectful as well! Thank you sooo much!
Marlon Aguilar was amazing thru the whole process. Start to finish amazing. Very nice, friendly and knowledgeable. Would definitely recommend to any one!
I worked with George Norman Williams who is an excellent salesman. He explained everything in layman terms and was very descriptive. Very hospitable and knowledgeable.
Mr. George Norman-Williams walked me thru the process of purchasing my first vehicle. He is very knowledgeable and made my visit very easy. Thanks so much.
My experience with purchasing my vehicle was a good one. Christina was a great help and very knowledgeable, when asked questions about how Drive Time works.Thanks
Great experience with Tina Wyatt; she had everything ready to go for me when I got there. Quick and pleasurable service!
Really great service! Tina helped me get the car I wanted and she was super nice and helpful. She’s great!
Great experience. The staff was great to work with and the process was smooth. I didnt have any problems buying a car and i actually was able to get the car i wanted!! Everything was affordable and it didnt take that long to complete the process. I would highly recommend this place to anyone looking to buy a car.
Just going through paperwork here at DriveTime with the very helpful George Norman-Williams. Putting me in a nice 2018 Hyundai Elantra.
The car buying experience was great; however since purchasing the car, my check engine light has come and gone off too many times. I’ve had it checked out and no one seems to know what the issue is or how to fix the check e I’ve had my car regularly serviced and kept up with the maintenance. I’ve had my car a little over a year just to walk outside one day to start the car and the engine has gone up. My mom and cousin also purchased a car from Drivetime and are experiencing similar issues. My mom has to get a whole new exhaust system. When she called about it, she was told it wasn’t covered.
Very professional and great patience as I looked at several cars. Very informative on discussing all details of purchase. A positive buying experience.I was talking about the salesperson in my review.Well they didnt detailed or offered to be detailed.I took the car in to be looked at and was told I needed a tire under 300 miles owning the vehicle since Friday night.Very disappointed on how they could sell a dirty car. I understand it was late but damn offer to detail the car for the customer .
Service was quick. Reasonable prices. Ask for Matthew pretty good guy..
I worked with Christina Tina to purchase my car. She was awesome, friendly, knowledgeable, patient and always available. Thanks Tina for making this process so easy for me.
George Norman-Williams was a great help he made sure I was good from beginning to the end very professional
Esther. From drivetime in Glen Burnie has the best help that I have ever had from a car dealership. Hey people if your looking to get into a new used car then go down to drive tome and ask for Esther.... 5 stars 🌟 🌟
I highly recommend Mr.George Norman-Williams who represents DriveTime.He was very patient and answer any questions I had.I enjoyed the experience I had purchasing my new car with DriveTime.
Ester was amazing! She was incredibly patient and helpful! She answered all of my questions and provided excellent customer service!
2016 Chrysler 200s. I am having issue with the suspension which was apparent issue but it isnt disclosed when buying the car. They actually took the car two time when first bbuying it and was told nothing was wrong wit it. Tate Dodge said this was a long coming issue that would of been seen with the amount mileage from bought date to today. Furthermore The warranty package covers nothing the rental car reimbursement only exists if you have an issue within the warranty. Make sure they show you the warranty paperwork and not the computer printed drivetime version. Anyway I would say in a bind go to drive time dont get the warranty. Only gap I insurance is needed seriously. Warranty cover nothing at all. Right Fiat has made the chrysler 200s dealer parts and their over $550.00 for a control arm.
Tina was great. We had a nice time hanging out while the paper works was being done.
The experience was Great and Tina Wyatt was patient and very helpful! I will recommend DriveTime to all my Family and Friends.
George Norman Williams was very professional, very honest, fast and efficient....by far the easiest car buying experience i have had thus far.
I had a wonderful experience at drive time, Esther was very kind and Sufficient. And made the time here enjoyable..Thank you Esther you rock,
Mr. Marlon Aguilar was amazing, great energy and helped me with everything I needed with a positive attitude. Great job!
Customer service was phenomenal thanks to Marlon at Glen Burnie DriveTime! Pleasant and professional service. I would definitely recommend this place to friends and family.
EXCELLENT CUSTOMER SERVICE...GEORGE WILLIAMS IS THE MAN TO SEE IF YOU WANT TO GET IN A VEHICLE THATS AFFORDABLE.
Mr George Norman-Williams was very helpful and patient with me and my family. He help me understand what I was buying.
If you go to this place get with Tina she really helped me out, this was my first time buying and she was up front with everything and very honest. Thank you so much Tina!! She’s DAT WOMAN
I have a wonderful time at DriveTime very excellent customer service i got my first car at drive time. Thank you Esther God blessed you