user
Enterprise Car Sales
7118 Ritchie Hwy, Glen Burnie, MD 21061, United States
Appearance
Enterprise Car Sales
Comments
Tr
Review №1

I have bought 5 cars from Enterprise Glen Burnie. This time was excellent. Love the new location and my salesman and finance guy was wonderful. Their relationship with Bank of America also made this transaction, super smooth.

Ev
Review №2

Update from 1 star to 4: We decided to stop by again on a Friday and we were immediately greeted by Mr. Les. He was very helpful and pleasant to work with. We decided to go ahead and purchase a vehicle. The main disappointment I have is that the vehicle was suppose to get detailed that following Monday. Our vehicle was literally sent back vacuumed with shiny tires as you can see in the pictures. There was and still is a nasty buildup in my cup holder. We ended up paying a car wash to properly clean the outside and will probably go back for a real detail.My husband and I just walked around this parking lot for about 5 minutes and even stood at an Expedition we were interested in. No one came outside to help us. Oh well, onto the next dealer.

Ty
Review №3

Of course the experience was perfect leading up to me actually buying the car, which was (3/27/2021). Ryan Simmons was a pleasure to work with. BUT once I bought the car, my check engine light came on 2 weeks later(4/7/2021). They told me to take it to the Honda dealer. Dealer performed a transmission flush on it. Then Enterprise told me that I had to pay for it and they would reimburse me. The Honda dealership actually felt bad for me and discounted the price tremendously. I paid for the service and I still have yet to get my reimbursement for it. I’ve talked to Brian(Sales Manager) multiple times and he keeps telling me it’s being worked on. It has been 2 months since. I guess they feel that I don’t need the money. Smh I was really disappointed with how this situation turned out. Hopefully I still get my reimbursement, but as of right now it doesn’t seem like it. I’m tired of calling and getting the same answer.

Mo
Review №4

TJ and the team are wonderful. They worked hard to get me what I wanted. I cant wait to get in my new to me baby. What Ive always wanted I recommend them 10/10. And will always go to them for all my car needs.

Ma
Review №5

Seamless process and certainly haggle free. Thats the best part about it.

Us
Review №6

Went with a friend as she was shopping around for a car. To put it kindly, the place we went to prior to here was bereft of charm and hospitality. Both Mr. Les Broadway and Mr. Antoine Scott were a pleasure to work with. No hidden fees or pushy upselling. Just a happy friend with her dream car!

Sh
Review №7

The best and quickest experience ever . Mr. Leslie is The BOMB he made my experience so smooth with a quick approval and got me in the car I wanted .. I’ve already recommended friends to come purchase a vehicle here !!

to
Review №8

Quick approval TJ was great in helping me find the car that had all my requirements .the process was quick and painless just came in and signed the papers and drove away with my car. I will definitely buy my next vehicle here

Ca
Review №9

This place welcomes you. Salesman Ryan helped me with expertise experience. Thank you.

M.
Review №10

If you want to buy a almost brand new used car in great condition then go nowhere else but here. If you decide to go anywhere else I promise you will definitely regret it. Their sales employees are very polite, respectful, honest and professional at all times.

ka
Review №11

From Start to finish Arina Kravitz at the glen burnie Md sales office was absolutely AMAZING! It was literally the EASIEST car buying experience i ever had. Arina was knowledgeable, communicative, honest, punctual and an absolute pleasure to work with! definitely reaching out to her for my next purchase! She is AMAZING! The finance Manager is Phenomenal as well! He thoroughly explained everything to me and got me in the car i really wanted! I love this location! Def a customer for life and highly recommend the Glen Burnie Office!!

Ba
Review №12

I was informed my trade in was paid off then that bank indicated 42 days later it wasn’t. There was no clear indication by the person who sold me the car I would have to still pay a car note for my trade in. Then within 30 days my new car note was do. I rated them a one for poor communication that misleads customers and costs them in the long run for a quick sell.

Ja
Review №13

It was a great experience starting with the initial contact all the way through to finally getting my vehicle. I would recommend Enterprise as a great option for buying a vehicle. My father bought his car from Enterprise and I will also do the same. Skeptical about buying from them but this may have been the smoothest encounter. I am pleased. Thank you.

Sh
Review №14

This was the best experience I ever had buying a car. This was so unexpected but TJ and his team made me feel so comfortable and at ease during the whole transaction.Another special shout out to Eric in Easton who recommended me to TJ.I cant thank you all enough for helping me a big decision. I am completely happy and satisfied.Again Thank you guys so much, I will recommend anyone I know that may be looking for a car

Bi
Review №15

It was a joy and a smooth process when I purchased my 2019 Nissan Altima. Arina Kravitz never made me feel pressured and was consistent and professional. I highly recommend this location for quality cars and service.

Ha
Review №16

Great experience shopping at enterprise for a used car. I was able to find the exact model I wanted within my budget with low mileage and still like new. They disclose all service records for the vehicles and make the car buying process quick and easy. Staff is very friendly and accommodating. Would definitely recommend enterprise if you’re in the market for a used car.

De
Review №17

Jakiya was simply amazing! She helped me with my trade in and to purchase a new car from Enterprise. She kept me updated on the entire process and answered all of my questions and concerns. She is simply amazing and I would highly recommend her to anyone in the business of looking to purchase a new car or looking for a rental.

Kh
Review №18

Deontre made sure that I had the most smooth and fluent car buying experience. He most certainly extended the most exquisite customer service, and I would definitely recommend him specifically to anyone who is looking to buy a new car. He is well deserving of a raise!

Jo
Review №19

Very friendly environment, very nice people quick and easy process. DeOntre and he was so professional and most of all he made sure I left with the car I wanted. Thanks a million definitely a life changer.

Ch
Review №20

When I tell you Ariana and the rest of the staff at Enterprise were heaven sent I meant it. After searching for a car for the last couple of weeks for a replacement vehicle. I went to 3 car lots I was turned down at every lot because of the vehicle I lost and due to my financial information. I was told I had to wait for my car to be paid off, I needed a co-signer and more income. After coming day after day to the car lots, finding out my credit was ran over 25 times & being told no I gave up my search. I went to go get another rental( that was costing me 450-500$ weekly) my attention was drawn to Enterprise Sales on Ritchie highway, my inner spirit was telling me to see whats their requirements and to see if I can be approved for a vehicle. The moment I walked thru the door the staff greeted me very politely and helpful. I was introduced to Ariana and told her my circumstances about buying a vehicle. I let her know I had my credit ran so many times and more than likely I won’t be approved. She assured me that they won’t impact my credit score and empathized that the damage the other car lots had done was a bit much. She instantly let me test drive a fee vehicles in my price range and told me they work with all the things that was stopping me from buying a vehicle. The first few cars wasn’t in my budget but before giving up she assured me that there were a few cars that I were going to get approved for. Long story short she got me approved for a 2019 Ford Fusion. The moment I test drove this car I fell in love with it. This car is beautiful inside and out its excellent on gas and one of the best cars I’ve ever had in my life. I’m so happy I cried tears of joy in my new vehicle. Ariana fought one of the hardest battles I had to fight with me. I am so in love with my car. The warranty and contracts for financing are one of the best I’ve ever had. Thanks Ariana and the rest of the staff for giving me the BEST experience in buying a car! Ps l have your favorite pen I’m going to bring it back because I know how much you love it lol!

Jo
Review №21

My experience with Enterprise Car Sales was wonderful. The staff was courteous, and prepared to answer my questions. Joshua, was always available even after I purchased my car. Thank You!

Be
Review №22

Enterprise sold us a car that had a after factory windshield on it. It was not on the carfax and they did not disclose that the windshield had been replaced. 5 months later when are sensors stoppped working and we took it to Volkswagon they told us the sensor was loose from when the windshield had been replaced and therefore would not be covered by warranty. $1100 to fix a loose sensor- Enterprise will not reimburse us for this and expected us to bring the car back to them to have it fixed when we live 3 hours away. Very disappointed in the customer service we received when we called multiple times about this!

ke
Review №23

We recently bought a Gmc Acadia from Arina. She did a great job making sure we were happy with our purchase. She is extremely quick to respond to emails, which was such a help. This is our second car from Enterprise and we plan to use them for future purchases.

Jo
Review №24

Its never been so easy or hassle-free to buy a used car. Our sales specialist, Mark-Anthony Taylor, was friendly, knowledgable, and professional -- and most importantly, he let us set the pace of the transaction. After we contacted Enterprise online, he called us promptly and was quick to email us with information and call with follow-ups. He brought an extra vehicle from another site so we could have a better selection to choose from. He answered all our questions honestly, and when he didnt know the answer, he didnt try to fast-talk us; he went and found out whatever we needed to know. And he had a great sense of humor! I never thought Id post a good review of a used car dealer, but here we are. Well definitely go back when its time to trade in our other vehicle for something newer.

Hu
Review №25

The entire team and especially Mark were wonderful to work with. I asked Enterprise to buy the Subaru Outback I was driving. They made it happen and I walked out the door with a great deal and a great car.Mark made sure I had all the information I needed and even had the car detailed and filled up the tank because he knew I had a long drive home from the dealership.I highly recommend working with these guys.

Be
Review №26

Great Team very helpful and friendly.

al
Review №27

I really didnt feel pressured or anything when buying a car. Everything was smooth. And that Danielle in finance was honest and great eye candy. They had a good selection of vehicles to chose from and Im satisfied with what I got. It was a pretty cool, first time car buying experience.🙂

Kr
Review №28

Jakiya Powell made this experience more than excellent. She helped me every step of the way and seemed to always have my best interest. It was very refreshing to be treated with such professionalism. Not only will I recommend her and Enterprise Sale in the future but I had my son purchase car as well. With the help of Jakiya. Thank you!!

Ge
Review №29

Great customer service, For a first time buying experience, the process was smooth, Joshua was great, very professional and knowledgeable. He was successful in getting me financed and in a car the same day. I received a great offer on my trade in as well. They have a great selection of cars and I love my new Elantra. I highly recommend enterprise car sales and this location.

AW
Review №30

Excellent service, great price for a great car! The staff were all helpful. I am pleased with my car purchase. Enterprise Car Sales is highly recommended. Thanks John T. (Sales Consultant) ~ you made the process painless. I appreciate you, Manager Brian and the entire Enterprise Sales Team!

Ke
Review №31

I recent totaled my SUV which led to me renting a car from Enterprise. I was referred to Jakiya, Car Sales Agent at Enterprise. Jakiya was professional, knowledgeable and great to work with! She listened to my wants and needs in purchasing a new car. Never did I feel like Jakiya was pressuring me into buying and allowed me to take the time I needed to make a decision.. Being my profession is also sales, it is important to me for clients to be happy and have time to make the right decision for themselves. Jakiya found the perfect SUV for me and made the transaction quick and easy. I love my new vehicle! I highly recommend Jakiya and Enterprise Car Sales if you are searching for your next vehicle!

Br
Review №32

Michael was FANTASTIC! He said he’d get me in a car and he didn’t break his promise. Thank you Enterprise and Michael for making my car buying experience easy!

Ri
Review №33

The staff was really helpful and attentive while we were test driving the vehicles. There was no pressure to purchase any particular car. We were able to find a Grand Caravan that we liked and drove away happy.

Ca
Review №34

This is the second time I have bought from Enterprise Car Sales. Each time the customer service has been wonderful!! Jared Gease took wonderful care of me!! His help made my purchase process smooth without dealing with the hassle that general comes when buying a car. Not only would I recommend Enterprise Car sales as your next purchase but also Jared to help you find your next vehicle.

Ju
Review №35

Excellent customer service with a variety of vehicles to choose from.

Ma
Review №36

Wow first time I was in and out a dealership within 40

pa
Review №37

Had a great experience at the glen burnie car sales office. Customer service was excellent. It’s was a quick and easy process. Josh was professional and provided perfect customer service. Danielle was also great and worked us through the loan process. I would highly recommend this dealership especially over the big one’s. I didn’t feel pressured at all. Thanks!!!!

Fr
Review №38

My salesperson was Arina. She was such a pleasure to work with. She made the buying process quite easy. She answered all my questions and was transparent throughout the entire sale. I would recommend anyone looking to purchase a vehicle to seek her out. Thanks Arina!!!

Fr
Review №39

We bought our latest vehicle from Enterprise Car Sales in Glen Burnie. The whole experience was awesome, mostly because of our awesome representative - Shelby!!! She was so accommodating and never applied any pressure. She help us look at multiple vehicles, even ones that were not on their lot. She was kind, patient, knowledgeable, and professional. A rare find in this industry. Sorry other sales reps. We bought a 2018 van. It was impeccably clean. Weve had it over a month and still marvel each day that this great new (to us) vehicle. I would strongly encourage you to use this service. Ask for Shelby.

Ni
Review №40

Everyone working at the Glen Burnie, Maryland site demonstrated the desire to work with me by answering all of my questions, concerns and the entire process was very streamlined.The out the door cost of the car In relationship to any additional fees were very reasonable and fair. When there is a seven day return policy, it’s a no brainer, all of the stress and car buying worries are not present.

Ki
Review №41

After renting a car for almost a year, I reached out to care sales, and the same day, I was contacted by my agent Arinia, I told her what I need and what I had to work with and she moved quickly and got in a car within a few days, would have been the same day, but I had to travel for work, so we completed the deal when i returned. She was one of the best reps, I have worked with. Thank you Enterprise.

Mr
Review №42

The customer service is stellar! The team is friendly and knowledgeable. Mark-Anthony and Joshua are the best! I highly recommend this location if you are looking to purchase a vehicle.

Ve
Review №43

I bought my first car ever at Enterprise car sales. I decided to go back to by my second car same place. Shelby Mendoza is the best. I highly recommend her she is super professional, great personality and most importantly works with your budget. Shelby and Daniela helped me get into my second car and I can not thank them enough. Driving your own vehicle feels like heaven. I’m no longer on anyone’s borrowed time and my kids are happy and excited. I can’t not thank you guys enough. Also I would like to thank Josh for entertaining my son mostly with his 1000 high five ... while I did my paperwork..

G.
Review №44

I would give this place a “0” if I could. I purchased a car from enterprise in 2016 and it was a pleasant experience. I recommended them to everyone. So naturally, when I wanted to purchase another car, I went right back to Enterprise but this time it’s been a nightmare!The sales person was subpar and didn’t have to do anything because I’d done my research. I purchased a Kia Sorrento but after two days, realized I didn’t like the car. I called to take advice of the 7-day return policy and that’s where the nightmare began.1) I got runaround about bringing the car back for 4 more days and at this point was getting nervous about the 7 day mark but I was assured that it would be taken care of.2). Once I finally took the car back and got another car, I was told that my initial finance company Capital One was no good for the new car so I was set up with Chase bank. I didn’t question any of this (my mistake) because I trusted that they knew what they were doing.3) 14 days after having my new car, I began getting calls from Capital One asking for payment for the Kia I own. I explained that I don’t have the Kia and surely this is a mistake that can be easily rectified. I called Enterprise, asked to speak with the branch manager and explained the ordeal.At first he seemed helpful but I quickly realized he wasn’t. He lied repeatedly telling me he’d called Capital One and fixed it. He didn’t because I continued to get collection calls once and sometimes twice a day. This then became my new nightmarish reality. They’ll call me, I’ll call Bryan, he’ll lie and promise to make phone calls and call me back. None of that will happen.60 days later, this has still not been rectified and I’m still being harassed by Capital One and everyone I’ve spoken to at the office have been untruthful.4) I then received an email from MVA saying that I owed $300 for removing insurance from a car that I owned (you guessed it, the same Kia). The reason they believe I owe this money is because the person at Enterprise who assured me that the tags from the Kia had been turned in so it was safe to remove the insurance off the car also lied! When I inquired, I got more lying, empty promises and my problem still not fixed.5). On top of all this, I received temp tags for the car that I exchanged because the MVA was backed up due to COVID-19 (understandable). Well, because I’m efficient, I called before the expiration of my temp tags to inquire about next steps and I was told not to worry because Gov. Hogan has extended leniency. Nonetheless, I still wanted to get my tags when they were ready. Several days after my tags had expired, I thought to email to inquire about my tags and was told “your tags were processed a month ago” 😱 and no one thought to call me to let me know. The consequences, if I was pulled over for an expired tag would have been a frustrating event.I say all this to say that the Glen Burnie Branch of Enterprise Car sales is trash. They’re not good at their jobs and need training. There are other branches. Go there. Avoid this one.

Mi
Review №45

Teach your Sales Team to properly enter customers information in the CRM systems. Entering random email addresses isnt ethical nor practically on any business level.I normally do not do reviews but after getting numerous unwanted emails and requests for reviews and referrals has gone past the point of ignorance.And I assure you this much, Ill never rent nor use Enterprise for anything.

Am
Review №46

Josh was friendly and great to work with. Everything was done before I even got to the dealer. He has even helped me out with a few questions I had after the fact.

Tr
Review №47

Had a great experience here!! Jakiya was my saleswoman and she helped me out a great deal and got me an awesome trade!!

Sh
Review №48

Im really Excited about my new purchase... The entire application process was smooth and simple... My salesperson (Katie) was very professional, and very easy to explain my circumstances too. She (Katie) made my decision to move forward with financing more sensible. The financing engine piece of the process was great too, it made things come together for me. Im really grateful, and I love my new ride🌞...

ka
Review №49

Mark was fantastic! He called us and set the appointment for my husband and I come to in and the process was so smooth, quick and everyone was fantastic! They made the whole process so comfortable. I highly recommend this place! Absolutely amazing!

HI
Review №50

Jakyia will definitely put you together go holla at her at enterprise car sales in Glen burnieO yea Danyell Gucci too 💯💪🏿✅

fr
Review №51

Ask for Joshua Johnson if you want to look at a vehicle without the high pressure. You will feel very comfortable buying a vehicle from him. He lets you know what you need to know without the BS and hassle. He was very patient with us.

Lo
Review №52

This is my daughter’s first vehicle we weren’t pressured in making a purchase. The service was excellent. Thank you Ryan. Thank you Enterprise we are happy with your service.

Ro
Review №53

Highly recommend Enterprise Used Car Sales for anyone that is looking for an excellent reliable vehicle. The professionalism and personal customer care demonstrated by the car sales personnel are above reproach. I will come back to them for all my future used car purchases. We are a couple of extremely satisfied customer.

Ma
Review №54

The agent that took care of my sales was excellent. Very friendly and made me feel comfortable in the conversation of whats going on in my everyday life as well as his. That was good. Not only the agent, Joshua, but everybody was exceptionally friendly and asked if I needed anything or if I had been helped.

Ma
Review №55

I purchased a car here a few weeks ago. By far the best service, from renting a car to buying one. Jared (sales) was amazing, very patient and professional from beginning to end. Everyone is so nice and welcoming. Not to mentioned the great cars with pretty good prices. It is truly worry -free ownership. I am very happy with my new car. I highly recommend it.

To
Review №56

Just around three weeks ago our family purchased a 2016 Nissan from this location. We were very pleased to find that the staff were professional and courteous. Both the interior and exterior of the vehicle itself were also in great condition. Our sales consultant was a very nice gentleman named Joshua Johnson who went above and beyond to make our car buying experience as stress free as possible! Questions were always answered in a timely fashion and any concerns we had were acknowledged and addressed. This was definitely an enjoyable car buying experience and would definitely recommend this business!

Ma
Review №57

It was a great place, people were nice and very helpful. Had some issues with my credit union and the loan, and had to take the car back however they, can’t remember the young lady name but she was awesome and work it out so I was able to keep the car I had. She was really great. The only thing I can say that I was uncomfortable about it seems to me when can back with the car the sales guy Mark act like he wasn’t as Much into my situation as he was when first came there, he kinda stayed away and didn’t answer some questions I had I also called him back to find out some things, and as of now still never heard back from him since 3/10/2019. But once again it’s a great place to get a car very helpful people and I would recommend anyone to go there if in the car market. Thanks again guys and I love the car, peace and blessings

An
Review №58

Dear Joel, I appreciate the customer service that you provided when I was buying a car, but once I bought the car thats where it ended. I am in love with my car, but not completely satisfied with my experience as a whole. I felt that my family and I connected with you during the car buying process, but once Enterprise got my money, I dont believe I received a courtesy phone call or anything. When I called you about an issue about my vehicle, you told me to bring it to the shop, you werent there to help me directly, which is fine, but you never called to see how things went. Would I recommend Enterprise Car Sales? YES! Ask for David Mercer, I guarantee great customer service beyond the car buying experience.

RO
Review №59

I wasnt sure if I was going to be approved for a vehicle that day but I went in for the appointment and Katie was great along with the financial team they asked me what type of vehicle I wanted and what I wanted it to have inside the payments that I could afford and how much I could afford to put down on the vehicle. Honestly with my credit score I didnt think getting a vehicle of any kind was possible but like I said Katie and the entire Enterprise team made it happen not only did I get a vehicle but I got exactly what I needed and wanted I would recommend this dealership to everyone because they did exactly what they said they would do and more. No haggling and no games just professional service all the way they even checked with me days later to see if I was still satisfied and I am😊😊😄😄😄👍👍👍👏👏👏

Lu
Review №60

I had a great experience with the entire process purchasing my car. My sales associate John Tully was very accommodating and polite. Thanks again Enterprise!

md
Review №61

This is one great place to buy a car! I have bought 4 cars here over 10 years, always easy. Super staff, no haggle, great prices, lots of cars on the lot and they can always ship a car to this location. Their website shows everything and is easy to work with. I have gone to other new car dealers and always walk away feeling I got screwed on price, NOT this place. Price is always clearly marked and each car has Carfax posted. My salesman, Josh Johnson, is such a nice young man, always respectable and he has answers to all of your car buying and finance needs. I have recommended this location to buy a car and everyone that goes always is happy with their purchase.

Jo
Review №62

Joshua was very helpful through the whole process. We have purchased a few cars from Enterprise over the years and have always had good luck with them.

Ta
Review №63

I had a great experience from the first time i walked in the building. i received EXCELLENT service. i would encourage everyone to come out here and see Alozno. One visit will change your life. I drove off with my car in one day!

Kr
Review №64

Easiest car buying process you’ll ever experience. I highly recommend Enterprise after my experience.

LG
Review №65

My sales expert was Mark Taylor, Enterprise Crain Highway. He was extremely knowledgeable and he made this fun. Give him your budget and your taste and he WILL find several choices for you. Very happy with my purchase, terms and will not hesitate to buy from him again.Would highly recommend to others.P.S. Single mothers always appreciate sales experts that make them feel like people. Thanks Mark!

Wi
Review №66

Jamekia was great very pleasant highly recomend

Ke
Review №67

Love the car - but there was no spare key and my front tag still isn’t on because the holes do not match the plate. Made spot to get spare key and the machine crashed so a follow up visit has to be arranged. The buying of the car was pretty good. I had to stay longer than planes because finance Mgr wrote wrong address on my paper work but she corrected in an expedited manner. She was very friendly. All the other guys were professional as well .

Im
Review №68

Really disappointed! Poor customer Service and the manger is super rude.

Ra
Review №69

Best experience Ive ever had purchasing a new vehicle! The staff were personable and respectful. Our salesman, David Mercer, was knowledgeable and actually made the process pleasant. Couldnt be happier!

Ca
Review №70

We had the pleasure of working with Joshua Johnson to purchase a new SUV and he made the process so easy! He was attentive, really helped us find exactly what we needed, and also a nice guy. Well be going back to him when my husband needs a new truck!

Ch
Review №71

This place is the best. Me and my husband dealt with Claudette and Joel as our sales people. From the time we walked in we were treated like family. Buying this new car was a stress free process in a stressful situation. When we first walked in and started the process the financial manager Danielle came over and explained the finance process to us. They dealt with all of our needs and wants. We were very picky in what we wanted and constantly changed our minds. They never once got irritated or mad they worked with us. They even transferred the vehicle we wanted and very quickly. We will forever do business with Enterprise car sales. And I will request Joel, Claudette, and Danielle.

Ha
Review №72

Jakiya was my sales consultant these guys are awesome . They were so organized to the last detail, I only went there once and Jakiya did the leg work. I went in and sign the papers took the car home on my 2nd visit.This place deserves 5+++ stars. Keep it up guys.

de
Review №73

Yesterday I was received with a smile, respect and humor. Jakiya was the best sales person I have ever had. Jakiya made the car buying experience fun and very easy. I just hope if ur looking for a automobile go to Enterprise in Glen Burnie and ask for her, you’ll be glad you did.Thank you JakiyaDebra JacksonJohnson

Sa
Review №74

The Detail on My New Altima was amazing the service guy made sure everything was clean and to my satisfaction also Danielle and De’Ontre made the process very easy to finish

jo
Review №75

WOW! Excellent customer service. The salesmen were professional yet personable. The entire office personal was friendly and welcoming. This was the 8th car I have purchased but the most enjoyable experience. Enterprise has a customer for life with me and my family. They have been recommended to friends as well.

Sh
Review №76

This was an AMAZING place to buy a car, the process was seamless and the manager Danielle did a great job explaining everyhing! The car was in great shape thanks to Jameel and Josuha will be mentioning it to my cousin who’s looking for a car too!

al
Review №77

Recently purchased a car from Matt, told him what I wanted and he delivered at a great price. I highly recommend dealing with him and I will for my next vehicle. The whole process was so much better and smoother than dealing with a typical car dealership. The cars are in great shape and you save thousands.

Ti
Review №78

Mark was great! I love my car. I bought a Kia Sportage. Its so cute.

Aa
Review №79

The experience of buying a car is generally not a fun time. Matt Legare (sales) and the Management (Pete Ricardo Powell) at enterprise Auto Sales made it smooth. Not only does Matt have amazing hair, he is a joy to deal with! He made the deal run like a clock and made buying my first car in many years a joy. Management (Pete) could not have been better. Their attention to detail and customer service was unmatched. Follow up was key in this deal and they both made me feel welcome, protected and covered. Thanks for a great deal and connection. Without question, Ill be back for another vehicle.

Br
Review №80

Awesome staff and a painless experience see Jarrod in sales. Finance staff are the best I have ever been with.

EV
Review №81

Mark, my sales person was great. He wasnt pushy at all, gave us the time and space needed to make a solid decision. The entire staff interacted so professionally, yet fun. My only issue had to do with the brake flush and panel filter I needed after my purchase. I was unable to get the car checked by my mechanic until after the grace period. I left a voicemail message for Marvelous Mark regarding the service required and he never returned my call. When you buy your car here, be sure and have it checked out before 7 days after the sale.

Di
Review №82

If you need a car go see Joel Judd at Enterprise, he is a respectable young man not pushy and will take the time to get you in a car that you will like. I highly recommend him as your go to person. I brought a car through Joel on Monday of this week I got a great deal with a car that was suited for me, he listened to me, and I am very pleased with my vehicle. Great job Joel.Thanks Dian

Ch
Review №83

Excellent atmosphere and friendly people make car buying from here painless as well as affordable. My second time buying from Enterprise, and definitely not my last.

ad
Review №84

Meg Leone was my sales rep. She made my car buying experience so much fun! She was quite knowledgeable and very personable. My interaction with Meg was like dealing with a friend. I purchased a 2016 Jeep Patriot and I love my vehicle! This purchase was actually my second car from Enterprise and I will certainly purchase another vehicle when that time comes down the road.

Er
Review №85

Excellent customer service, and I really enjoyed the options they presented to me and the car I finally chose to take home with me. Great experience

Je
Review №86

Love My Car. Sales Man was Great. Would Definitely recommend and if Im in need of a new car I would return for sure! My 1st choice.

za
Review №87

Just purchased a vehicle from them yesterday, Mark and Bryan were very knowledgeable, likeable and didnt force you into any car you werent interested in. It only took a few days to leave with my new vehicle at a great price too. Will definitely recommend to everyone.

Gl
Review №88

We would like to thank Joshua for all his help and Enterprise for working with us.

Da
Review №89

Loving my recent purchase. My sales associate was Matthew Legare and he was AWESOME! It was a stressful time and he kept me calm and hopeful. Excellent customer service and financing. The process was stress-free and quick. Kudos! I plan to come back for all future purchases.

Ga
Review №90

My family and I, have received great service from car sales, we have bought 3 automobile from them, never had a problem getting financing,I was very pleased with there service the manager and staff are very professional, Im going back to get my next truck from them,great place.

CJ
Review №91

Compared to other used car Dealerships they might be a bit better since you would assume that they keep up with maintenance since they were part of their rental fleet. My problem is that you dont know the driving habits of so many people who has driven the vehicle your interested in. Plus the carfax was just too long for me and since the warranty is for just a limited time I had to pass.

Sh
Review №92

Love the people here. I bought my last two cars from them and they are so kind and helpful. Really professional and have a great vibe. I dont wanna buy a car unless it comes from enterprise.

Do
Review №93

I rate them 5 stars, because they gave me exceptional service and I knew that the car I bought was the one for me. They asked me what features I wanted and wow they had the perfect car. I love this car and all its features, but mostly that it is safe and has the room I needed.

Ja
Review №94

I was thankful for the helpfulness of obtaining a vehicle but not very pleased with trying to get my vehicle checked out after having it for a week and it was making weird noises. The mechanic they used said that he could not hear anything so would not check, and the window that was off track sprayed some wd40 which make it now have a scratching sound which he says he cant hear but others do. Im a little displeased that he never put the vehicle on the lift to diagnose it.

Ru
Review №95

I highly recommend this location and enterprise overall. Matt was very professional, friendly and made effort to make sure I received best service and car. Went into this location not expecting to leave a few hours later with great service, deal and a new car!

Cl
Review №96

I have purchased several cars from Enterprise before but this time was the worst experience I’ve had. I went in with a pre-approved loan and their finance person wrote the check for over the preprinted amount, luckily the credit union okayed the change in the total. When we noticed there were no car mats in the car they snatched some out of a nearby car, not the correct color for the interior. Even though this state requires a front license plate there was no way to attach one to the front bumper as there was no frame. The salesperson did attempt to drill into the bumper to install the plates I stopped him for fear of his damaging any sensors that might be imbedded in the bumper. We scheduled a pick up the next day supposedly giving them time to clean the car, but this was not done. The whole experience took way longer than any previous car purchases. Luckily the car seems a good deal and after speaking to the manager new car mats were ordered as was the front license plate frame. The Enterprise company is a good one but I can’t recommend the Glen Burnie, MD office.

Sa
Review №97

The enterprise team was very quick and precise Joshua that young man was exceptional my husband and I was very impressed.

As
Review №98

As Im writing this review Im tearing up. About a week ago my family and I visited the Enterprise Car Sales located at Crain Hwy to purchase a car. Our contact was Josh Johnson; we arrive unannounced and he was about to have lunch but stop to take care of us. His patience with my elderly parents was absolutely appreciated and my dad has just completed his chemo treatment a few day prior and was weak and had a sensitivity to the glare from the sunlight; Josh walked back into his office and promptly closed his blinds. Everyone at that office was wonderful and Knowledgeable. Fast forward sale completed but I couldnt enlisted someone to drive the new car home for them. I called enterprise and Josh answered. Hesitatingly I asked if it was at all possible that the car can be delivered to my Dads house .Josh: Of Course! And and if I couldnt admire him anymore! Today I went to sync their phones to the car.. it was already done! My Stepmom say Josh took care of it girl he such a sweetheart .I would definitely recommend Enterprise Sales at Crain Hwy!Asha

ja
Review №99

This last car was the 2nd I have purchased from them. They have Great customer service, and really worked with me to get me the car I wanted. Joshua is awesome!!

Na
Review №100

As a first time car buyer my experience at Enterprise Car Sales was effortless! I sat down and shared what I wanted and they carefully evaluated everything, to place me in the perfect vechicle. There were no hassles, no waiting all day and I got to drive off with the perfect car!Thanks,Enterprise Car Sales

Information
14 Photos
100 Comments
4.7 Rating
  • Address:7118 Ritchie Hwy, Glen Burnie, MD 21061, United States
  • Site:http://enterprisecarsales.com/location/1850/Enterprise_Car_Sales_Glen_Burnie?CUR=Local_Campaign&mcid=iyp:24489698
  • Phone:+1 410-760-3195
Categories
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
From the business
  • Identifies as women-led:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations