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GameStop
5707 W Northern Ave #105, Glendale, AZ 85301, United States
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GameStop
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BI
Review №1

Hey gamestop I would like to know if u fix any ps4 I cant fix my broken ps4 disc and I was wondering if you could fix it for 60$ or more

Az
Review №2

Love the place been coming to GameStop since I was a kid, the staff could be more helpful

Ra
Review №3

Great selection of games. Awesome rewards program. All those other collectibles youre looking for they have at a great price!

He
Review №4

Love the 25th edition merch!!!!

Ar
Review №5

I was not welcome today the lady was rude had company didnt help until i got in line no worker should have company at work bad service.

Al
Review №6

Great games and everything but I saw a few roaches inside... Wouldnt go to the Subway next door...

Gr
Review №7

Never open. Super rude. And have low stock on anything.I get better service at the Walmart right near by. Plus the games are 10 bucks cheaper.Ironically i drive to the gamestop on cactus and I think 51st if I want something from Gamestop. That location actually treats me well.

Ru
Review №8

Went to get a marvel legends item, ended up walking out with an Assassins Creed Valhalla hidden blade. Love it!

Vi
Review №9

Good customer service...5 stars😀😀😀😀😀

Ch
Review №10

Waited 4 hours at a different location for an online order to pick up at a store ended up canceling and picking this location was ready within the hour and I made it 3 minutes after closing and still gave me my game even though they were closing up was super nice of this employee I will be ordering all my games at this location from now on.

Mi
Review №11

Great place to get used game, you never know what they have game wise. From XBone, PS4 and switch. Even some games from the previous generation some of the time Xbox360, PS3, WiiU. They also have funko pops from games, shows, and movies. On top of that they have Magic the gathering card, Pokémon cards and some other TCGs.

De
Review №12

Great savings Friday. I dont like calling it black Friday. Should be great savings Friday. I got a lot of things at Lowes. It was a good day.

Gl
Review №13

NEVER ANSWER THE PHONE!!!

Ca
Review №14

This store is second home to my son and they almost always have what i need .the friendly and knowledgeable staff is a nice change from most places ill keep coming back.

Ce
Review №15

Im always surprised at how knowledgeable the workers are. Ive never been disappointed when I come to a GameStop. Plus, I always get the best deals when I come here. I wont get my gaming needs from anyone else but this company.

Sa
Review №16

Had the used games I was looking for. Store was busy and had to wait a bit long in line for check out. The 2 guys working the registers were very talkative to the customers which is normally okay but it doesnt feel like a sense of urgency for waiting in line customers.

ra
Review №17

Always great customer service and very knowledgeable on there products!!!

Ch
Review №18

This is one of my favorites. The manager in the afternoon is super nice an knows what he is talking about. Always glad to help with any questions I have. I go here just because I know he will help me.

Ra
Review №19

Friendly staff, very knowledgeable, has a decent stock of things despite being a small store. Employees seems positive, like they really care abt customers, and overall, enjoy working there. My new preferred GS to go to.

Me
Review №20

Good selection of games for all systems. Staff is knowledgeable.

ta
Review №21

Who doesnt like GameStop I love that is conveniently placed right next to a Sallys so me and my boyfriend can split up and our two favorite stores the staff here is very knowledgeable of everything in there and I was actually pretty comfortable not being a gamer with them I know exactly what I wanted when I cant even think of the game name

Me
Review №22

Not good service at all

sa
Review №23

This location is always friendly

Br
Review №24

I went in to trade some games out and was greeted almost immediately and was helped through the whole process. Im definitely coming back here again!

Re
Review №25

The worst game stop I honestlybeen to the store manager was very rude Im never returning

Er
Review №26

Large over priced selection, Small offers for even brand new trades. Its a scheme of sorts and they get away with It by calling the value Depreciated due to leaving a store. Even un opened. Every location is the same- they are uniformly bad.

ho
Review №27

YES me likey likey this here is a legendary place me love it will never be forgotten even in apocalypse

Wi
Review №28

GameStop was great first time being in it asking about games suitable for my grandchildren and being new at the game something easy for them to play very helpful most definitely going back there again purchase additional games later

Ka
Review №29

Cost efficient and wonderful customer service..I love horror games! Best place to get them!

St
Review №30

This place is great the staff is always helpful and very knowledgeable and they never get upset when I cant figure out my members email or number (which is every visit)because I change it all the time lol..

Mi
Review №31

Be leary buying online from this store. I ordered a game for my nieces birthday she had wanted all year. After reserving the game for pick up for $19.99 I was charged over $32 when I got to the store. When I spoke to the employee he said that was a black friday deal and was no longer honored. When his assistant advised him that they had honored for another customer he replied Ya well they didnt for me and I work here I purchased the game as I really needed this birthday gift but the service was horrible and personally I will be letting all my gaming friends know about this incident so they too do not fall victim in the store

Ro
Review №32

This store was extremely fair on their prices and give good rates on their buy back gamesm the staff was well informed on all the games they have for sale and dont feed you some balogne just to make a sale very honest and trust worthy in my opinion. I would definitely recommend this location to anyone who is looking to buy games and or sell used games this is the place to go for sure 🌟

Sa
Review №33

This location I was no very fond of. We preorder our video games. They couldnt find our preorder and just gave us one off the shelf but refuse to honor our online order. Staff member was in a bad mood. The women wanted to honor it but the guy got upset and said he works their and they wouldnt honor him that he can honor ours. All I know they both admitted they have honor other customers their just not honoring ours. Very weird we still stayed nice because we dont want problems. I figure I just make sure to do a review wish I got the guys name. The women was nice but the guy was even crazy on her so idk his position their. Was just insane it was Christmas so we paid the extra and went about our way

ni
Review №34

Manager is very nice and helpful and was also very informing on new games and products coming out.

Sa
Review №35

Good working speed and understandable

Fa
Review №36

The best place to get your games

Vi
Review №37

Funko pops. What else

Br
Review №38

Good employees. Nice store .

Q
Review №39

Nice, tidy, and great. Variety of games and consoles. Have pokemon and yugioh cards also tees down to back packs and hats.

JU
Review №40

Great place to visit if you are in need of some new video games.

Ti
Review №41

Gamestop is notorious for ripping people off on trade-ins. This is not the case. The manager at this store is a complete jerk off. He discriminates against my boyfriend and I by constantly devaluing our merchandise. He insults our intelligence and gives us bottom dollar although we have been coming to this location numerous times! Thanks alot jerk off!

To
Review №42

Trade in values have really dropped doesnt seem worth the effort the northern store by the subway is horrible. I complained that the trade in values were low and the store manager Justin asked me if I was done cause he did not want to talk about it. He then proceeded to be rude and vile rolling his eyes and hissing at me. Bad for game stop Im a customer and I worked there for two years. The manger told me he would never buy a game from game stop or trade a game... Wow if anyone deserves to be terminated its that man. You sell video games and you hate the people that buy them and the games themselves. Thanks Justin you right I will never sell or trade or buy games from game stop, its you advice Im sure your district manger would love to know this information. Thanks!

Be
Review №43

Really cool people, had a manufacturing defect with a game, they could do anything right away, but told me they will once they know they can replace it.

Ch
Review №44

Costumer service is super nice if you want the latest games get on gamestop

Ex
Review №45

Good location and very reliable staff. Namaste.

Fr
Review №46

My husband loves his place hes a video game Junkie

Me
Review №47

Great selection, friendly and helpful staff. Will definitely be returning to purchase more !

Ev
Review №48

Too good place to buy things that are not overpriced friendly customer service as well.

Kh
Review №49

Been here so many times its nuts and the people are nice and help you find what you need.

Gr
Review №50

Great services very clean location my experience was excellent and the staff are amazing

Li
Review №51

Wonderful informed sales people! We love this place!

Sh
Review №52

It is so good there are some nice people and employees

An
Review №53

Everything you ever need to play,dress,connect.💯

Je
Review №54

Friendly staff. Found some good used games.

ch
Review №55

Great stores, lots of help. Fair selections from games and accessories.

Ka
Review №56

Been going for over 10yrs now love it

Je
Review №57

Fantastic customer service! Great gaming advice!

Da
Review №58

Nice staff, good selection of games. Not a big store so not as much room for inventory like other Gamestops, but also not as busy :)

Mi
Review №59

I have dealing with these people for 4 years now and have never had any problems. If I call on the phone with questions they always give me great advice. In this area I would always go to this store first. If you deal with the public and all the stupid questions all the time, you might get a little testy sometime so give them credit where its due,,,,,,,,,,,,,, these people are great.

Ps
Review №60

Good store, got what we needed. The only problem we had wad the staff memeber was not knowledgeable on iteams in the store, he told us something wasnt in stock when my husband and I pointed to where they were in the store he just picked it up. Being that it is a Gaming store I think staff should make certian of stocked iteams, I mean if we would have just walked away Gamestop would have lost a sale.

Al
Review №61

Haydens favorite store thx autism

Le
Review №62

Great place buy all my games here employees very friendly

Jo
Review №63

It was so awsome they had the right games for me i always go There once a week to get my games

Kr
Review №64

The staff is friendly and helpful and they always have what I am looking for.

Be
Review №65

My grandson loves gaming and were a member at gamestopgreat stafg

Al
Review №66

Great place for all your gaming needs

Lo
Review №67

Good games, has every thing for every gamer

Da
Review №68

Always fantastic prices and awesome service!

Cr
Review №69

Ive been coming here for years. Ive never had a complaint.

B
Review №70

Everyone is generally friendly. We had a lot to trade and they did it quickly.

Th
Review №71

My experience was really really awesome their customer service is outstanding I dont know what you people are saying about this specific Gamestop but theyre really nice and awesome

Ti
Review №72

GameStop has always treated me fair and the employees are generally knowledgeable and helpful. Please help support your local business.

JA
Review №73

You already know they got everything....buy sell trade my friend

Se
Review №74

Showed up a few minutes before close time and they had already locked the door and said they had alreadylocked the safe I looked at my phone and it was still 3 minutes before their close time. Which means they were closing up 15 minutes before they were supposed to. Very poor quality for a usually friendly a service. Ill be trading my games in at Zia from now on.

Ja
Review №75

They lied about nintendo NES being sold out everywhere in Az, when clearly we picked one up the smorning. Game stocks did stock up and getting more in stores.They never have any information but other stores do have more information. Rude night workers and they yell at you over the phone for haven knowledge and knowing when they recieve their shipments.

Sp
Review №76

Everything you expect from Gamestop except the best staff in the world works here

Br
Review №77

Very knowledgeable staff, good selection of games, proud to be a customer.

cy
Review №78

Sold out lot

Co
Review №79

Great store good inventory

Ch
Review №80

Good to buy games and misc.

Br
Review №81

Great staff, genuine and relatable

Da
Review №82

Great service and everything is well organized

tr
Review №83

I hope they read this!! shitty workers. they dont care about thier customers. and are just very rude. they also like to ignor thier customers.

Lo
Review №84

Iz good. Very nice there

Pe
Review №85

Friendly and informative staff are this location.

he
Review №86

Wow! That guy is rude. In the ten minutes I was in the store he kicked two people out for no reason and was yelling at a little kid. I will never go to that store again!

Le
Review №87

There is awesome I love the game

St
Review №88

Our daughter loves this place.

Je
Review №89

Very informative staff.

Do
Review №90

Always friendly service.

Jo
Review №91

Best game store ever

Te
Review №92

Helpful and friendly customer service.

Ti
Review №93

Knowledgeable and nice people

Jo
Review №94

They had good deals on games used ones some stuff was expensive but worth it

Jo
Review №95

Terrible customer service. Every time Ive been in the workers have been rude, they dont care about their customers. I wont comment on Gamestops business tactics as a whole, but this specific location is terrible.

Ja
Review №96

Good deals with games game accessories

Ru
Review №97

Its ok, I only go for certain things.

Co
Review №98

So miny 🎮 in store

Na
Review №99

Love them low prices

Ab
Review №100

You need it now? There youll find that .....yes, we got it now.

Information
32 Photos
100 Comments
4.3 Rating
  • Address:5707 W Northern Ave #105, Glendale, AZ 85301, United States
  • Site:https://gamestop.com/store/us/az/glendale/2279/northern-crossing-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 623-847-5190
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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