And and Vher are THE BEST! I had been to over 20 couch stores looking for what I actually wanted and the second I walked in I was greeted, my needs were listened to and some of the best options I had seen were directly in front of me! They weren’t pushy but actually helpful and kind! And they have THE best, styles at affordable rates and hands down the best quality and service from Santa Monica to San Bernardino! they cut me an amazing deal and threw in a pillow! Worth the drive no matter where you’re coming from. I’m so beyond happy with my new couch (and friends)! :) 10 stars

I purchased a beautiful oak bunk bed for my kids through the stores leasing program. The employees are very nice and the owner even discounted two twin mattresses! The beds and mattresses were delivered and assembled 3 days later, perfect timing! Great quality products

Our sales person was Vahe and he spent more than 4h for us to get the right and best option. We are happy with our purchase. Keep up good work buddy.

Awful store with disgusting cheap furniture and expensive prices. The $ 1100 sofa looked like trash in three months. Employees do not change goods and do not return money. They say that I overused it. The same sofa at different store cost half of this price! Never come back to this store !!!! LIARS!!!😡😡😡

Excellent customer service! Very happy with my purchase, pricing and delivery. Looking forward to buying more pieces here.

Bought a sofa bed and a bed, both are stylish. Happy with the quality for the prices I paid. The sales person was very friendly and helpful and the furniture was delivered a week after it was ordered. Very professional place and I highly recommend them for your furniture needs

My fiancé and I recently purchased a home and someone suggested we go to this store for our furniture needs. Initially, our experience was pleasant much thanks to JAMES, a sales rep . We selected a dining room set, a tv stand, and two sofas. Our experience turned from pleasant to horrible to beyond horrible when we met with JAVIERA, the finance manager. Since my fiancé and I had spent so much money while purchasing the home we through financing the furniture ($4,700) would make it easier on us since we can pay things slowly. When we asked JAVIERa about our financing options she instantly assumed we had bad credit and presented us with these ridiculous options for someone with bad credit. When we let her know we actually have good credit she discouraged us by saying the only option we had was to finance for three months and if we did not pay off the debt in three months we would end up paying three times the interest ( without actual number crunching she said we would be paying over 10k). That’s when my fiancé became agitated and asked her why they don’t have one year financing like most furniture stores and she mentioned it was due to people doing Fraud in Glendale. Is it customary for a customer service representative to disclose this to customers? But it’s really the way her attitude was and the delivery of her message that angered us most - she was almost insinuating that we too were going to do a fraudulent transaction and therefore this was the only option for us. When my fiancé actually questioned her on the numbers she had initially presented she said that it was only an estimate and that she did not actually know the true numbers. Despite this, she was also very skeptical of the job I held and proceeded to googling my information on her computer. When asked how much I make she was also skeptical of that snd asked if I can prove that. Since when is it customary to google a customers work information and ask such personal questions. Additionally, she let us know their would be a deposit fee or deposit holding - lol. Honestly if this isn’t a scam on its own I don’t know what is. both my fiancé and I have purchased cars with less hassle than purchasing furniture. Mostly however, it was JAVIERAS attitude that bothered us the most. Had she been nicer and more client centered we would have financed despite all of the stringent requirements. If you are ever even considering this store/location and will be financing with them please be mindful that from the very beginning you will be treated like a criminal and secondly the financing deal will be ludicrous. Honestly guys, I never write reviews but this experience was so terrible I had to- worst customer service experience ever. Appalling experience and lack of character for the clients needs. Terrible terrible terrible. Will never be returning!!!!

Had a good experience. Bought a nice chair. They gave me a discount for buying a floor model. Very friendly people.

Got my furniture there. They deliver and install too. Very easy.... ask for Vahe. Great customer support

Great service. I love this place!

DO NOT BUY FROM THIS COMPANY! DO NOT BE FOOLED BY RECENT 5 STAR REVIEWS, THE ARE FAKE AND ARE THERE ONLY TO HELP THEIR RATING FROM DROPPING ONE STAR WHICH WHICH THEY DESERVE.I will preface this by saying I tried to work with this company given the fact that they honored a mistake on their website, with a price misquote. It listed the chair and sofa as a set for $249 (See photo below). So I tried to work with them. But the fact remains that this is BASICALLY GLORIFIED DOLL FURNITURE!I need furniture for my loft space. Once delivered I notices the sofa looked nothing like the photo on their website. The cushions were not full, they were flat and you could tell they skimped on the fill because I could pull on it and it looked like loose skin (see photo below) I chalked it up to it was in a box and it just needed time to fluff out like the advertised photo. After a week, it still looked the same. I contacted store and talked with a woman named Javier. She said they would replace the sofa if I paid $100 dollars. Initially I agreed but then I read the terms and conditions (see photo below) and it said they would replace at no cost to me. So I called Javier back and asked why was I being charged $100, when Im covered by the warranty. She told me the owner felt like he was already losing by giving me the chair, so I needed to pay for the delivery men. I had to weigh my options. Was this a fluke and just a manufacturing default? Should I pay $100 only to receive another damaged poorly made item? My solution was to use the extended warranty under Visa buyer protection so neither party would lose. I called the store and told them this was my solution. But I had misplaced the small white credit card receipt and I only had the pink invoice copy. I wanted to make sure I had any and all document, before I put in my claim so I would not get turned down. When I called to request the receipt, someone named Robert said he would find it for me and give me a call back. 4 days passed and no call. So I emailed and requested a call. Thats when I realized the person I spoke to (Robert Cohen) was actually the owner! I asked him why he never call me back, and he said, I never said Id call you back. Really??? Then he went on to say he could not find the receipt (figures). read the other reviews, they will also say the same thing I am saying. That the furniture could not last a month, less known a year under warranty!Long story short, I disputed with credit card company, and they gave me a refund.

Such a great place love the furniture! It made my house so nice.

Best value for furniture. Good quality and amazing prices. I used A-Star to furnish both my retail stores and my first apartment in Los Angeles(2013). I still have quite a few pieces left 6-7 years later. If you’re looking for a good deal, hit them up.

A Star Furniture is the worst furniture store Ive ever seen. First of all, the prices are higher than other similar stores.Secondly, the boss is a cheater. They deceive the customer by saying that it is the last day of the sale and persuade them to buy the product.You pay a deposit and when on the same day you realize that you are cheated on by them and all the other furniture stores are cheaper and you want to cancel the order the same day, they do not refund by saying you can order something different with that same amount . When you go back and order something new in order not to lose your funds, their boss lies impudently, saying that the money is returned. I want everyone to know that you will be cheated in A Star Furniture store anyway. My recommendation, avoid such cheaters as much as possible. Believe me in other furniture stores you will be served with more quality and affordable prices. I am saying this from my own experience and have heard many of these same complaints about A Star Furniture Store from some friends as well...

Went in looking for their $349 recliner, but they were out of stock. He showed me a $399 recliner and said he would give it to me for $349. SOLD out the door!

NEVER SHOP HER, THEY ARE LIERS! I bought some furniture from my room and it took 4 MONTHS to come when they said only 2 weeks. Last time I checked 2 weeks and 4 months are two very different dates. When finally the furniture came one was damaged and they even forgot one and now I have to wait 2 months to get the on e they forgot to bring. When they brought the furniture they said they forgot the nightstand and he would go get it then he said wait 2 months! So never shop here they are the worst furniture place ever and they are liars.

Good customer service, had several models of item we needed!

BEWARE!!! They steal your deposit. This people took advantage of my 70 year old mother who doesn’t speak very good English. She went and ordered a sofa without properly measuring if it would fit in her apartment or not. After she told me, we measured and realized it wouldn’t fit. So she went over there the next day to cancel the order, mind you that it wasn’t going to be delivered until the following week. They refused to give a 70 year old woman who lives on social security, her $200 deposit back. What a SHAME that these kind of people get to exist in a business world. No decency or humanity. They had nothing to lose. The item was not delivered. They just rubbed her. Please do not give people like this your business. There are too many other small business who are decent and they don’t lie or cheat people!

Nana was very helpful and friendly.

Love this place! Went to many other stores that left me disappointed at both selection and price. A Star Furniture had exactly what I was looking for, at a reasonable price... and the very best staff and owner! We left so happy with our new couch and rug. Will always go back here when furniture is needed.

This was a great place. Everyone there were very friendly and knowledgeable. I didn’t feel pressured to buy something expensive. The people who worked there were more eager to help me find something I would be happy with which was very reassuring. They kept me updated throughout the delivery process and the delivery men were extremely polite, friendly and professional. I will definitely go back when I need more furniture!

Quality furniture, really cool employees. Good People .

FRUDULENT BUSINESS.

They sell bad furniture, they wont accept it back! Scammers!

Super nice, accommodating service, fair enough prices (we did find it a little cheaper after shopping around a bit but was it worth the $100 price difference? Not in my estimation), decent selection. Im glad to support local business and our vets, thanks guys!

I needed a sofa and had to drive the whole downtown, midtown and Glendale but couldnt find anything stylish . And even if something would feel ok theyd say to wait 3-5 weeks for delivery . This place was the only place that stood out with the variety, helpfulness to choose the right fit for me and the delivery . They were quick, helpful and very nice people ! And the owner Robert especially made sure to make the sofa delivery super quick Thank you ! Will be back for all my furniture needs :)

I love this place! They have a huge selection of furniture, and when you think youve seen it all they show you more catalogues. I bought all the furniture for my house from this store and I am very pleased. Ive been coming here for about 6 years and I have only had great experiences with the staff. They are all friendly, professional, knowledgeable and honest. I especially enjoyed dealing with Keenan and Vahe, they were absolutely great! I recommend this place to all my friends who are searching for furniture, as they have options for all budgets. Overall, the furniture is very affordable and the quality is good. It doesnt hurt that delivery is prompt and the delivery guys are always nice and friendly. In conclusion, I wont buy my furniture anywhere else!

They lied to us about the repair for a chair do not buy furiture from them

Ok selections but they will eat you on the tax portion bring cash if you want to make a deal

Radical guys who do their very best to give you the best deal possible while meeting your furnishing needs. We always visit this place first before going or looking anywhere else. Theyve got a big showroom floor but also a huge catalogue with even more stuff that they can order in on demand. If you are missing something theyll be able to replace it almost Immediately, we got new legs for our futon same day just walk in visit after losing them mid move. Its always great to see them and fun to see what new things they have available. Even when we dont find what we want we end up getting distracted by the other furniture they have on the floor lololololWeve bought both of our bedsets, couch dresser and more from them and always get a great deal. We always leave after buying with huge smiles and wallets unharmed

The lady that works here is very friendly and helpful. She took out a catalog and showed us that there were even more options to purchase them what was in their warehouse. Pretty good prices, but not as cheap as Ikea. But I am sure that the furniture will last longer.

Had a fantastic experience buying a beautiful Italian leather sectional sofa from A STAR Furniture. At first glance, I wasnt sure if wed like anything in the store, but after a thorough look at all the floors, we realized the place had many hidden gems. We got a sectional and large ottoman for less than what it would have cost us to buy a fabric sectional from one of the usual suspects like Crate & Barrel, &, etc. You should defiantly check this place out for your home furnishing needs.

Amazing owner. Great customer service. Definitely shop here!

Been a long time customer enjoy the great selection of merchandise, customer service and great and friendly ownership. I refer all my friends, co workers, family and even neighbors to A star furniture. Im Lifelong customer.

Do not waste your time with them! I had quotes from 2 other places by phone and we wanted to check with A Star before buying. My wife called and first lady was very rude to her. Then I called and a different lady was nice, but she could not give me a price and told me to call back tomorrow. Instead of calling, we went into the store to get price and buy if they are the lowest. After waiting for some time they still couldnt give a price and told me that they will call tomorrow with a quote. I got a call back and they were still $100 above the lowest price I got so I chose Furniture Land.

I bought beautiful furniture from here about 3 weeks ago and I cant be more happy with my purchase. From what I was told that it will be pretty expensive, but it wasnt so expensive. The pricings of these items are very fair and affordable for all. The staff helped me out as much as they could with their service and care of their merchandise. If you are looking for modern furniture this is defiantly the place to go to.

Had a great time here.i bought a dining table set here. good quality and durable material worth the price Very accommodating staff.

Bought a great futon for our office here! Gary was more than helpful and the delivery was so fast! Exceeded our expectations. Will shop again.

What a great experience. Super friendly and straight to the point with no hassle. Abe was absolutely wonderful to chat with and very willing to work with me. Delivery service was great as well. A+ for A Star!

Been going here since theyre for quite sometime. This is out go to furniture warehouse. Awesome prices, good customer service. You will save lots of money compared to the other shops.

Bought my sofa here over a year and a half ago, still look brand new after tons of use. I had no problems with customer service like others are saying, our couch arrived exactly on time and undamaged. Definitely would recommend!

Best place and a great staff... so happy

Go see Sam or Abe. They made sure I was completely satisfied. These are the kind of businesses we should be supporting.

Very welcoming facility, very professional, great customer service & affordable prices. I would recommend u visit this place

Excellent quality and a wonderful staff made this my one stop shop.

I bought our office modern chairs here, they look great and even a year later they last through all of the daily abuse we put them through. Fast and friendly service, plus a gigantic show room, and if you dont see what you like they have tons of catalogs if there is a specific look you are going for.

My fiancé Matt and I recently bought a new couch, loveseat, and ottoman from them and it was such an easy experience. The owner ( I cant remember his name, but he and his sister own it I believe) was super helpful and really easy to work with. We LOVE our couches and definitely recommend this place to anyone.

I recently bought a couch from here and I am happy with it all.

They have a range of furniture from cheaper to better craftsmanship, but the customer service is what keeps me going back.

Great prices, good selection and great customer service. Make this a stop if youre furniture shopping to at least browse.

Dishonest people are working in this place

We liked a sofa, we want to go buy it

Gary was very helpful and the beds are of good quality and priced good

From selection to the ease of ordering, this place was fantastic. Loved their pricing and customer service.

Walked in to check it OUT, 8 Months Ago. I think it had Office Type Furniture.😎

I USUALLY DONT WRITE REVIEWS BUT AFTER THE WORST CUSTOMER SERVICE EXPERIENCE IN 47 YEARS OF MY LIFE I AM COMPELLED TO WRITE THIS. I CALLED THE STORE AND NOBODY ANSWERS THE PHONE WHICH I ASSUMED THEY WERE BUSY NO BIG DEAL I WENT TO THE STORE AND WAITED 15 MINUTES FOR SOMEONE TO GREET ME AGAIN NO BIG DEAL IF THEY WERE BUSY HOWEVER I WAS THE ONLY CUSTOMER THERE AND THE PERSON WAS ON THE PHONE AND I DONT UNDERSTAND THE LANGUAGE HE WAS SPEAKING IN SOUNDED MORE LIKE HE WAS ARGUING WITH ANOTHER CUSTOMER HE DIDNT EVEN HAVE THE DECENCY OF JUST WAVING HIS HAND OR ACKNOWLEDGING ME WITH A NOD.AGAIN NO PROBLEM I UNDERSTAND I AM NOT IN A FINE DINING RESTAURANT I AM IN A FURNITURE WAREHOUSE .WHAT WAS CONCERNING IS THE BODY LANGUAGE OF THIS GUY WAS ALMOST LIKE WHY DID I WALK IN THERE AND DISTURB HIM AS HE CLEARY DOES NOT WANT TO WORK THERE.WHEN I ASKED HIM ABOUT A CENTER TABLE I HAD SEEN ON THE INTERNET FOR $299.00 AND HAD A PRICE TAG OF 399.00 IN THE WAREHOUSE HE HAD NO EXPLANATION AND STATED INTERNET PRICES ARE DIFFERENT AND YOU HAVE TO MENTION THAT WHEN YOU COME IN.THEN WHEN I ASKED IF IF THERE WAS ANY OTHER SELECTION HE RUDELY GAVE ME A CATALOGUE AND TOLD ME THAT I HAVE TO PRE PAY AND IT WOULD TAKE 4 - 6 WEEKS AND THEY ARE NOT RESPONSIBLE IF THE SHIPMENT GETS DAMAGED . STAY AWAY FROM THESE GUYS THEY ARE CROOKS

Great customer service from the sales person Nana

Poor Quality furniture that will not last more than a month. Please see yelp for real reviews, as the ones here seem manufactured to boost rating.

If I could give them a minus 5, I would. Worse customer service ever, damaged merchandise that I had to wait almost a year to be delivered complete. I mean who loses a section of a sectional? For six months???? Worse experience of my life, ever!!!!!!!! Be warned!

They have very bad costomer service the owner are very unpolite for me yesterday i buy staf they show me the good one give me the bad one today i go store they not help me no change no exchenge and very bad

I went to many places in los angeles before i came there and found some of the items i had been shopping for. My budget is very low so i couldnt spend too much money. I bought everything for a lot less than i had seen it anywhere and everything went fine. They do not have any high end furniture so if you are looking to buy high end, this in not the place but they sell everything that most stores sell but for much less. The place looks like a warehouse and it wasnt too big but it did the job.. very happy.

I was refused service to enter this place by the owner of the establishment because a friend of mine and I went seperate Ways upon parking. Rude, inconsiderate and flat out harassing. Asked me to park somewhere else and within 3 mins started filming and knocking on my window. The guy is a joke and so is this furnisher store.

Good prices and service

Great deal on furniture and bedroom set

Helpful staff and easy to find

Good service

Hate this place

Lowest prices guaranteed!

Worst service👎👎👎👎👎

Poor furniture

Well