This companys diligent technician was behind the successful restoration of my oven not heating last weekend. It became a burden to my family way back then, but it is perfectly working right now. Thanks to your talented technician for fixing it diligently! Im so satisfied and impressed with this repair service that was able to restore my appliance! Bravo for the job well done!
This company is very exceptional. Their technician came out quickly and perfectly repaired my fridge that is not cooling. He was very diligent, focus, and explained everything clearly. He was certainly the best guy I have ever encountered. Im so glad I found this place. Thank you for the great work and amazing service!
Extremely happy with the professional and helpful support I received. Our Viking oven went out days prior to Thanksgiving. The replacement part was not available locally. Thermador Group helped me find the Viking part online. They let me buy direct (no markup). I paid overnight shipping and received the part the next day. Thermador Group rearranged their schedule to allow our technician to come back the next morning to install part and ensure oven was operating for Thanksgiving. All staff from the technician to the office staff and Operations Manager were all very helpful and went the extra mile to ensure our oven was repaired in time for the holiday. Much appreciated. I certainly recommend their services to all in need.
Ander at Thermador Group came to service our dishwasher not once, but twice. Extremely punctual, explained the situation very clearly to me and repaired quickly. He was great about communicating his time of arrival & I think even showed up early. Highly recommend & will absolutely use it again.
Great service at a reasonable price. I would highly recommend Thermador Group. I had an issue with my fridge and the tech came out got the job done quickly, havent had any issues since. Extremely knowledgeable and professional! They also fit us in on a Sunday morning which I am extremely grateful for. The price was reasonable too. Will definitely hire this company again.
Impressive. Not only was their service fee the lowest out of the four companies I called, but their customer service was fantastic. They were on time and called to let me know of the exact arrival. The technician was friendly and upfront and honest. Repaired my washer that started leaking. I will definitely use Thermador Group again and recommend them to anyone who asks.
Robinson at Thermador Group is as good as they get! He has fixed my refrigerator and gas oven and both times, he responded quickly and saved me money. He stands by his service and parts warranty and charged me absolutely nothing the one time he had to return due to a faulty replacement part. Hes always friendly and Id trust him to fix almost anything within our home.
Our dryer stopped working, and with a call to Aaron at Thermador Group with the model number and make, he was fairly certain he could repair on the spot. He came in the following day, on time, and repaired the dryer within a few minutes. He also gave good advice on the venting which had contributed to the thermostat problem. He was clean, efficient, and cheerful. I would call him again without hesitation on any appliance problem. Thanks to Thermador Group
I was very pleased with the repair service Thermador Group provided. My washer was looked at and repaired a day after I called. He provided a one year warranty on his work. He was very efficient, knowledgeable, and courteous. I will defiantly use him again and give referrals to anyone needing an appliance repaired.
Thermador Group was recommended to me by my neighbor because they repaired their refrigerators. My four-year-old Kenmore refrigerator had stopped running. When I called Thermador Group, around 10 am on November 10, the machine response was that they are accepting appointments for November 11. I left brief information. They returned my call within an hour and said they would be here between 9 and 11 am. The man arrived at 8:55, worked quickly and efficiently, found the defective part and replaced it, checked that the refrigerator was working, and left before 9:15 am. He handed me the defective part, an action I appreciated because I have too often had workmen replace good parts (showerheads and car batteries) and take mine to sell to other people. He got everything repaired and working well in less than 20 minutes. Outstanding work.
I was talking to some of the gals about my broken washing machine and they told me about Thermador Group. I called and a technician was sent over the same day! They sent a man named Boris over and he replaced my washing machines motor within an hour. I was really impressed with his knowledge of my appliance. He told me my new motor will be good for 2 years and that it happens to the motor Ill come to fix it right away. I will definitely be using Thermador Group if anything breaks down on me again.
Brooks the repairman of Thermador Group came out and fix my refrigerator. Told what the problem was and fixed it. Gave me a little discount due to I did not have enough to pay the whole amount. So he did a great job and made a very happy customer. Thanks, Brooks.
Just recently, I called this company when I needed a repair service for my cooktop that was not igniting. I want to thank your technician for being an open-minded person and for the extra effort that he exerted in doing service. The work they provided was totally excellent, and that makes me endorse their services to everyone here in our area!