Real big store lots of selection very high quality pieces. Great customer service Mrs. Theresa was very knowledgeable, helpful, and friendly. Will definitely use them in the future based on her customer service alone.

I have done business with BF Meyers for 16+ years. Mr. Skinner has helped me in the past and he is phenomenal. However, this time I had the pleasure of meeting and working with Ms. Susan Jones. She helped me with selection of the right fabric, style as well as measuring the items I liked. She was AMAZING!! Thank you BF Meyers for continued great service throughout the years!

Overall, a good experience and kudos the internet staff/Juli, who stepped up and made the purchase an easy affair. To the sales associates at their desks as I walked around the showroom for about 30 minutes. Spending time first searching for desks and related furniture and then picking out a desk, hutch, and credenza I liked, but was unable to purchase at that time due to being ignored? Id say they might need to step up their game.

Jim was very informative and helpful. Not pushy and got us the furniture we were looking for. Great family-owned business.

Susan Jones did an amazing job helping us find the right mattress! She spent time going over different types, showing us the features, & being patient during the process. I loved that B. F. Myers has a computer to determine what mattress would work best for our bodies! Highly recommend!

Knowledgeable, helpful staff and quality furniture & accessories. Great reputation for standing behind their merchandise. Bonus points for actually having things in stock, especially with the supply chain issues everyone is facing these days. Ask for Elaine - shes great!

We were greeted fairly quickly by Geno and told him what I was looking for. He showed us several options, was very knowledgeable and congenial. I decided to buy a recliner and my friend that was with me bought one too! Hope the delivery goes as good.

We spent months shopping for sofas. At BF Myers, we found the perfect piece at a great price. Kandy took great care of us and made the purchase easy and enjoyable. We recommend B F Myers enthusiastically.

We bought a sofa and loveseat and couldn’t be happier with the entire experience. The furniture is beautiful and well made. Our sales rep, Kandy Marshall was exceptional. She was considerate of our needs and went the extra mile to ensure our comfort and satisfaction, following up on every thing she promised. Kandy truly listens and addresses any issues with honesty and integrity. As an added bonus, she’s fun! Delivery was flawless and considerate. We will always do business with BF Myers based on our experience.

We were greeted right after we came in the store. We told her we were looking for a certain thing and werent needing the furniture just yet. She was so polite to leave us to look, checking in a couple of times to see if we had any questions. This is exactly how I like to shop. She was very nice and friendly. We talked to her before we left and told her we would make up our minds in a couple of days. I called her to tell her we wanted the furniture we talked about and it was that easy. Ive lived close all my life and this was my first time in. We will definitely go there in the future!

Had a really positive experience, found our furniture on sale and got free delivery. There was a slight mix up and it was promptly addressed and rectified. Would recommend

A little biased as our larger family has always bought our furniture here. They have a nice large selection and the sales staff is attentive. Pricing is fair and delivery is usually fast if they have the pieces in the warehouse. This is always our first stop when were furniture shopping. You can usually get a small discount of ticketed prices when youre not using their store financing.

I needed to get the price on furniture I saw on their online store so I gave them a call today. I spoke with Jeff, gave him the name of the items and he said he would call me back with the price. Ive been waiting on a call for over 3 hours. Nothing. Crickets. If he couldnt call me back today all he had to say is Ill call you back tomorrow, but I got silence. I really like the furniture I saw but not receiving a call back really disappointed me. Wheres the customer service?

Warm friendly environment with a massive selection! Couldn’t be more pleased with our purchase. Julianne was incredibly knowledgeable and helpful. Would highly recommend!!

We had ordered a couch through a different company in June and it was scheduled to be delivered tomorrow. This week they called and said it wouldn’t be here until October now. I found the exact couch on BF Meyers website and emailed to see if it was in stock and asked for pricing. I got a response the next day and within 2 hours of that email, canceled the other order and purchased the same couch through BF Meyers. It is now scheduled to be delivered Saturday, in two days! For FREE! It is actually saving us almost $200 due to the delivery cost we were having to spend through the other store. Which is less when 5 miles away. I would highly recommend them! And will definitely buy from them again!

Finally found a place that has furniture made here, and not somewhere in China. Real leather, and made with a wood frame not particle board. Ask for Jim, hes one of the best salesman Ive had the pleasure doing business with. He didnt push us into buying anything, didnt try to up sale, was very knowledgeable and above all down to earth.

Thank you, Rick Stephens, for helping us today! We appreciated your expertise while helping us furnish our father’s new memory care apartment. We appreciate your kindness so very much!

Went in today looking for a sectional and walked out super happy. We were greeted by Geno who listened to our requirements then walked us around showing us various options. No pressure, stayed well under our budget, and clearly communicated timelines for delivery. Dude was fantastic.Will definitely return for future purchases!

William was a fantastic salesman, and the deliverers, Lucky and Landon, were also top rate, which is probably the most important aspect, considering I had movers for Ashley Furniture, and I wish I would have known B.F. Myers sold beds, because I would have purchased from them instead. I still have one more piece of furniture being delivered. As long as they provide the same service as they did today (08/03/2021) then this review will not be changed. Thanks!

A great non pressure experience! Knowledgable sales person (Susan Jones) was amazing and let us look by ourselves but answered every question we had.

No high pressure, good selection, fair price. Delivered on the day they saidCrew quick and efficientThanks will be back soon.

Our sales associate, Kandy, was a very nice, informative and patient lady.

Excellent sales and customer service. There was an issue with my delivery, a piece was forgotten and they struggled to get a couch piece inside. The owner himself returned with the missing piece AND got the couch in. You do not get that at big box stores. Will shop here again!

I worked with Susan today. She was super helpful and knowledgeable. She wasn’t pushy like sales people at Ashley Furnitures. She helped me find furniture in my budget. The process was super easy. I was in and out in 30 minutes and they were able to guarantee delivery within 3 days for me. 10/10 experience. I will work with her for all of my furniture needs in the future.

Kandy greeted us immediately and was an absolute doll! She was very helpful and personable! We were so happy to hear about free two-day delivery and we can’t wait to relax on our new couch! Thank you, B. F. Myers!

Teresa was very helpful & patient while we made our decision. We always have great service, selection, & satisfaction with B.F. Myers & have recommended our family & friends over & over!!

Geno was very good, but delivery will be long due to COVID I suppose. Great store, have used for years

I walked in with a specific idea of what I wanted and couldn’t find it exactly because it had to be a certain size...that is when I met Eugene aka “Geno”... he is a God send... truly! I explained what I was looking for and he said “follow me”...he sat with me for a while looking through all sorts of catalogs he knew would have what I was looking for and sure enough we found it! He turned the impossible into possible and allowed the look I wanted to come together. I have been back to him 3 or 4 more times and done the same thing and he has gone above and beyond to find me what I was looking for... he is such a nice, funny, awesome guy that my husband and I both love working with him... go see him, I know he can help you find exactly what you are looking for... even if you’re not too sure what that is yourself! And Geno, if you see this THANK YOU SO MUCH! ~Leanne

Awesome service! Kandi the sale rep was outstanding in showing furniture & working with us. Great experience! Thanks again!

Jeff is very helpful and patient! After ordering/purchasing furniture at another retailer back in January (and it being almost June and still not available and was told it would be another 3 months to deliver) I knew I needed to go back to B.F. Myers not just for the better quality in furniture and selection but also for their customer service. I needed furniture that was available to ship out now and in stock and they had exactly what I wanted and was looking for! I’ve bought from B.F. Myers for years and learned my lesson not to go anywhere else!

Always a great experience at BF Myers.Bob was able to find a dining room table that had been discontinued I fell in love with. He went above and beyond. Great personal and professional customer service!😊

Kirby took the time to make sure we found exactly what we wanted. He was very friendly. We felt like family walking around and checking out all the furniture. His knowledge was so helpful. He was able to multi task with ease when other customers that came around. Watching how he made sure each customer was greeted was such great customer service. It was so busy but our 3 hours went by so fast with so much fun. Thank you Kirby for taking time with us today. And we look forward to all the furniture we purchased today.Sincerely,The Wheelers

We had an excellent experience. Jim met us as we came in, introduced himself and checked on us to see if needed anything every 15 to 20 minutes. There was no pressure, only making sure we were doing ok. He was very knowledgable about all aspects of the furniture we were interested in. Once we decided to buy, he gave us all the time we needed to complete the transaction. Left the store with my wife and I both feeling that we had a great customer experience.

Always have a good experience at B.F. Myers. Furniture is well made and a good value. Donna was experienced and super helpful. Will definitely look for her again!

The saleswoman, Mavis, was very patient with me, very knowledgeable and understood my vision. She guided me along, answered my questions. I couldn’t have done it without her! Thank you, Mavis!!

We came into BF Myers needing to replace my living room furniture and bedroom. Theresa greeted us and it went well for about 3 minutes then she dumped us. Told us to look around when I clearly know what I want. The showroom is huge and we really needed a sales associate to help. Im extremely disappointed in the customer service. Apparently they dont need the business.

Trayce was such a great sales consultant to work with.He was very knowledgeable and spent as much time needed to help us with the entire furniture and mattress selection. We highly recommend him.

Kirby was a big help today, helping us find a new bedroom suite and helping to figure out what type mattress we would like! He was super helpful, informative, and personable!!!! We will definitely be back to BF Myers and to see Kirby!!! Great experience!

First time we bought any furniture from B.f.Myers. Sales associate, Wm Hamilton was excellent in meeting our needs. Took plenty of time to be sure we were satisfied. The Ellis

Deno was very knowledgeable about every sofa set I looked at. Very friendly and prompt. Didnt have to wait for anything. Love this place.

We had an excellent experience here. Our customer service person, Elaine, was super helpful. She was the perfect amount of attentive- not hovering but she didn’t forget us either. We took our time, found what we liked, and she answered any and all questions we had. The furniture is beautiful and solid- no flimsy, compressed wood furniture here! We will definitely be coming back for any future furniture needs we have!

Found the swivel chair we’ve been looking for. Good customer service.

Trance was our salesman. Very knowledgeable and professional. He helped us make an informed decision as to which mattress to purchase. Highly recommend him.

This is THE BEST furniture store in the Nashville area, in my opinion. I am not a shopper, and dont like salespersons following me either. It is a Huge store and has everything to furnish your entire house, and more. Large selection. The salesperson was the best. This is my store for the future.

Quality furniture, great selection, affordable prices, and friendly, knowledgeable staff. This is hands down the best furniture store in the Nashville area. Ask for Eugene Shaw.

They have a large selection of whatever type of furniture. Sells people are not over bearing allow you to shop and browse at your own pace Had no trouble at all picking out the bed I wanted plus free delivery

My first visit. The sales person was very friendly, explained about the different chairs and very patient. I will recommend BF Myres to all and will use for any future purchases.

We started looking at recliners online back in May, and my wife texted extensively with Trayce Rogers at that time. We told him we were just beginning our research to find the best recliners for us and would buy later in the year. He never once pressured us to buy then and when Labor Day weekend came around, naturally we went to B.F. Myers and asked for him. He helped us find the chairs we wanted to buy and at the price we wanted to pay and we were soon on our way. My wife mentioned as we left the store that she wished EVERY service industry in America had a Trayce on staff. His people skills are exemplary. Thank you B.F. Myers!. Thank you Trayce!

I furnished my entire house at B.F. Myers in September of 2020. Recently I had pest control come out to my house and inform me I have a beetle infestation in 3 pieces of furniture. After speaking with customer support at B.F. Myers and explaining that these 3 pieces were all in separate rooms, spaced well apart from one another, and were the only areas in my home where the beetles were present, they still declined to remove them from my house or offer replacement pieces. After speaking with the furniture manufacturers I learned that all 3 pieces were manufactured in Vietnam. I am very frustrated with B.F. Myers customer support and will not under any circumstances do business with them at any point in the future.

This was my first time shopping at B F Myers Furniture Store. I was greeted promptly upon entering. Kirby, on the sales team, was very helpful. I did make a purchase and appreciate the fact I was not pressured to buy something. I will definitely shop there again.

WARNING: Review is based off a bad experience.Two months later Im back to update my review. I really hope this brings the overall rating down.I paid up-front for a full bedroom set and two lamps. They delivered the bed with missing pieces, tried to tell me sorry and theyll come back another day... I literally couldnt sleep in my bed because of the missing pieces, come on guys. I was told I wouldnt need to lift a hand with removing the old bed or putting the new mattress on. That was not the case, the movers asked me to move my old bed etc.Two pieces showed up damaged, and they gave me the floor set without telling me.The lamps didnt show up.I was promised everything would be taken care of, I was promised phone calls, and I was told I would get updates.No updates, no phone calls, no lamps, no replacements for the broken furniture. I have called 4 times, visited in person once and still nothing is resolved.They took my money and walked away. Ive since been to another high-end furniture store in the area and had a MUCH better experience. Once I get this resolved, unless they bend over backwards to make things right, I will not be coming back and I would strongly advise you dont shop here unless youre prepared for a similar experience. Smoke and mirrors with these salespeople.

Kristi in the office and Susan on the sales staff provided us with excellent customer service. We couldn’t be more pleased! The showroom is set up so nicely. Lots of quality home furnishings to choose from. It’s so nice to shop at a local store rather than the “big box”. We highly recommend B. F. Myers.

We had a wonderful experience. Marcie was our salesperson. She answered all of the questions, and guided us through the process. She also made sure our dinning room table and chairs were donated to Habitat for Humanity.

We have been going to, and recommending, BF Myers for over 20 years. It’s always a wonderful experience and they have a great selection! We highly recommend them to anyone looking for household items!

I needed a full size bed and box springs. Showed up at 4:00 pm, told Marcie who met me at the door what I wanted, she showed me a bedroom suit that I liked, then took me to the bedding area and I liked the Stearns & Foster set, firm. We conducted business in the office area and I was gone by 4:30 pm. How professional and efficient was that? But that is usually the story I have experienced at B F Myers over the years! Mitchell, Goodlettsville, TN

Always a great selection and customer service. Wait times are long if not in stock, but not their fault. They communicate and make things right the best they can. Buy ahead of time is my best advice!

Walked in at 3pm on Sunday and no one spoke to us. Not one person. We found the Homestretch power recliner we wanted to buy, but since no one asked for our business we left. There was a lady that worked there sitting in a chair as we walked by to leave. Very disappointed!

We had a wonderful experience at BF Myers. They have quality furniture, modern styles and a great sales staff. Thanks so much

I was very excited with my purchase today for my Granddaughter with delivery tomorrow. A nice showroom with lots to choose from. The salesman Trayce Rogers was friendly, courteous and a pleasure to meet. Great place to shop. They have been around for years and have kept a great reputation.

This is the second couch we have bought from B.F. Myers Furniture store. They have a large selection to choose from. I bought a beautiful leather reclining sofa today, and it will be delivered by Tuesday! Pamela Style helped us throughout the process. She was very friendly and knowledgeable. We will be back again!

What a great experience we had at BF Myers. Great price, quality and IN STOCK selections. No waiting for weeks for furniture with some of their selections. A friend recommended them and we’re so glad she did. We worked with Susan Jones and she’s wonderful. We’d give Susan and BF Myers 10 stars if we could.

Shopping for a chair was quite easy. Plenty of inventory and price ranges. Donna, my salesperson, answered all of my questions but gave me plenty of space to shop and not feel pressured. I purchased a chair and ottoman to be delivered next day.

I cannot say enough good things about BF Myers. We have purchased many items from this local family owned business. Recently, we placed an order and they went WELL out of their way to deliver top notch service. There was a small mixup with the delivery, but instead of making it our problem, the owner himself showed up to deliver our furniture. That is top notch customer service at its finest. So impressed. There’s a reason they’ve been in business this long. Oh and the furniture we purchase from there is AMAZING!

Great selection and the best customer service I have ever experienced.The best place to buy quality furniture!

Excellent Customer Service!!! 5 Stars & more!! Ask for Kirby...his knowledge, Expertise, Honesty, & Patience speaks for itself!! Im very satisfied with my purchase and experience...Thank you so much!!

Geno was an exceptional sales representative. Very knowledgeable and friendly. His helpfulness was superb! Our purchase was a mattress set. Just what we hoped to have bought and we did!

Service in the store was great very professional thank you

William is easy and great to work with. I’ve made multiple purchases at BF Meyers and they never fail to impress. I feel like the customer matters here.

Kandy was the absolute best. She was patient, knowledgeable and worked hard to find what we needed. We will be back!

We visited BF Myers multiple times in our search for living room furniture. We wanted all American made, high quality and a particular style. Kandy, our BF Myers sales person, was wonderful! She worked hard to help us find exactly what we wanted. Our working relationship with Kandy was really the highlight of the shopping experience. However, BF Myers has a huge selection of high quality furnishings from multiple manufacturers. The showroom was always impeccably clean and tidy and there were no high pressure sales tactics applied. Hand sanitizer was in good supply and salespeople wore masks constantly.I will say this, do your own research before deciding on a particular maker. There are so many manufacturers, subsidiaries, and specialty lines that no salesperson can possibly have all the correct answers to question you should be asking. My wife put in countless hours of research and we ultimately found something we are both very happy with...a minor miracle in itself!And in 16 weeks or so, we should be getting our furniture...probably in time for Easter!🤦🏻‍♂️ Be patient, don’t get in a rush...there’s really no point in doing that and you’ll just get frustrated.Thanks Kandy! Thanks BF Myers!

Kandy was our salesperson, she is amazing. She greeted us when we first arrived and from then on it got better . She ask what we was looking at . We was in the market for a new living room set . We wanted leather. She showed us two sets . She knew both sets like the back of her hand . She never pressured us and talked to us very professional. We picked out the one we liked she gave us the best price she could . And that was on a Saturday and Monday morning the furniture was delivered. She is such a sweet lady I recommend her to anyone.

We ordered furniture in Jan. Still not here. We knew covid would slow things down but this is ridiculous. When we call to inquire about the status the staff is rude and just wants to get you off the line. Last call we made we were told like we said we will call you when its in. We were going to buy other furniture pieces there to go with a furniture we bought once it came in but that is not going to happen especially from BF Myers. I would not recommend them.

Had a wonderful experience at B.F. Myers Outlet today. Brian and Rick were amazingly patient and informative as we checked out their selection. Their staff is knowledgeable and the selection is great. Wonderful quality and great prices. Also have very affordable fast, delivery service. Super impressed with B.F. Myers Outlet

Everyone was very nice and helpful. Mrs Smith was nice and helped me find what I needed and in my budget 🙂.

Great salesman, he answered all our questions and friendly.

Jeff Day was a great salesman and very helpful!

Elaine Smith was our sales person. She was awesome as usual. We have had her before

Shopping for a coffee table and our sales associate Donna was knowledgeable, friendly and actually let us shop at our own pace. We found a table and the check out process with Page was quick and efficient. Very quick delivery time at no cost and we live over 50 miles from BF Myers. Will shop with them again.

Great experience friendly informative sales man

Awesome place! Thanks John Ward !!

We found just what we were looking for. They had a great selection of sectionals. Geno was very helpful and knowledgeable. I will definitely be a repeat customer.

Worked with Teresa G. She was super helpful and super nice!

Great little furniture store. Easy to walk. Trace provided great customer service

Very nice and helpful folks. Likely my first stop for future furniture shopping

If you can ask for Kandy, shebis magnificent!! Ive dealt with her on 5 different circumstances. She even searched for a chair I wanted that was only located out of state. Great place to find perfect prices and reliable furniture.

We live in a world where Customer Service is fading fast. Most companies one deals with will not deliver from start to finish on the topic. My husband and I built a new home. Trying to move in has been exceedingly stressful for many reasons. We have dealt with at least one company that was completely disastrous. However, BF Myers made our move exciting and it was so very comforting to know that there is at least one organization that knows how to treat people, stand by their promises, and employs some of the finest staff ever. They made our lives so much easier in the midst of all of the other chaos and this is why we will continue to shop there going forward. I don’t know if they realize just how wonderful they are and how much more appreciative people are of that level of service these days.

We found this store to have the best selection of motion furniture with the best prices. Our sales rep, Jim Conover was extremely knowledgeable and helpful. Even though quite a distance from our home, we definitely will shop here again. Excellent customer service.

Wonderful experience, good quality and helpful, knowledgable staff.

Donna was very helpful to us today, answering our questions and applying no pressure. The selection available at B.F. Myers was very good. We enjoyed shopping there.

Marcie was excellent! Found the perfect couch!!

Nice big store, really clean and our sales guy was excellent and very knowledgeable. His name was Jim and I would recommend.

Elaine Smith was great to work with. We were looking for a power recliner and she pointed out lots of options, then left us to walk through them all, try them out, etc. She checked back in with us as needed, but we never felt high pressure sales techniques. We checked other stores, but deliveries were pushed out to March or later due to COVID-19. We ultimately went back to Elaine, say in the chair, tried all the buttons for massage, heat, etc and completed the purchase with 2 day delivery. Ordered the chair on a Monday, will be delivered for free on Wednesday... Installed and operating while their competition offered door delivery, leave the box for customer to drag in, set up and dispose of cardboard and wrappings. Great store to do business with - family owned, competitive prices and AMERICAN MADE PRODUCTS!!

Eugene Shaw is a great gentleman!! He was extremely pleasant, very professional, knowledgeable about the product, and helpful in making suggestions. We enjoyed working with him to design and order our new furniture!

Trayce was friendly and helpful. Let us have plenty of time to browse without being overbearing. Looking forward to receiving my sofa.

B.F. Myers is the only place you need to go for your furniture needs. Kandy was extremely helpful, courteous and knowledgeable. She took the time to hear our needs and put us in the right direction without any pressure. We have been coming here for decades and will continue to in the future.

We have become HUGE fans of BF Myers. We have recommended it to our friends and family members and will continue to do so. We shopped today for a console and were fortunate to work with Eugene. He was AWESOME. He was very patient with me and extremely professional while making my experience fun and stress free! We are thrilled with our purchase and are excited to make it part of our home.

Bought a couch, love seat, and matching recliner!!! Loved everything I saw. Happy I made the drive across town😁

These people are busy busy busy! I visited the store, then called the store later, after doing research. Marcy took the time to check on anitem for me, AND call me back in 10 minutes!!2 days later, we met at the store, and I purchased my Curio cabinet.Thank you Marcy for ypur excellent customerservice 👏 I still need my side table,...lol..See you soon

Same EXCELLENT experience as the last time we purchased from BF Meyer!The Massive selection made our shopping day very easy.This time we picked up our purchase from the warehouse (just up the road) and the warehouse guys were great as well!Thanks again to Eugene Shaw who was outstanding as always and BF for supplying quality affordable furniture for our home.Well be back for sure!Tony ✌💯

Excellent customer service. Beautiful furniture at good prices.. We will be back for any other needs.