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Cricket Wireless Authorized Retailer
960 S Sarival Ave, Goodyear, AZ 85338, United States
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Cricket Wireless Authorized Retailer
Comments
Ch
Review №1

Excellent service, friendly staff and very helpful.

Ca
Review №2

I just want to say that this store has the best customer service for any Cricket store. I have gone to others and this by far is the best location. We were helped by Celeste and she was so friendly on the phone and even in person when we visited the store. She was very helpful and courteous and explained everything we needed to know about adding another line for our IPAD. Go see Celeste to help you out she is awesome and knowledgeable. I will drive the extra 15 minutes to visit this store worth it!

Je
Review №3

Great staff, the ladies were very kind and helped me with all the questions I had about switching service. They recommended all the items I needed for my new phone and even offered a payment plan for the phone I wanted but couldnt afford. Ive also had nothing but a good experience since switching over, I purchased the 60 plan which has not given me any buffering issues! I would highly recommend this store and service! Great phone selection, service, and affordable prices!

Kr
Review №4

Their always helpful and verl calm and collective and the store is very clean and tighty

Ja
Review №5

I highly recommend this store Richardo the sales guy very nice and very helpful he explained everything I needed.Excellent customer service skills!Thank you Richard I’m a very happy Customer

An
Review №6

Working with Ricardo Lepez. This young man has great people skills and he good at his job.

Gi
Review №7

Celeste was so wonderful! She helped my family and I get new service, she was very friendly and answered all of our questions. Thank you!!

V
Review №8

I was adding a line to my account and purchasing a phone for my daughter. The person did a great job in assisting us. He was very helpful.

Kr
Review №9

The worst customer service ever! Went in on a Saturday after to get a new phones for my kids and waited for over an hour without ever being acknowledged by the ONE employee there....ON A SATURDAY AFTERNOON!!! Seen at least 5 other customers leave because they were tired of waiting too. The ONE employee there could not figure out how to log onto the WiFi much less active phones. She was laughing and joking on the phone trying to get “assistance” from corporate. We left and went to a competitor and were in and out in 30 minutes! Tried to find information to contact corporate to inform them of the issue and it’s not an option! Calling their 1-800 number was useless unless you want to pay a bill. The whole company is a joke and I’m glad I realized that before I gave them my money. Save yourself the hassle and go elsewhere for your cellphone needs!

El
Review №10

Good customer service but DONT I repeat Don’t buy the zizo earbuds they are horrible and you can’t get your money back!

Ow
Review №11

Best customer service hands down!!! i went to a location on Dysart and i received no help i drove a couple miles away from my house but it was very well worth it. As soon as i walked in they greeted me and asked me if i wanted a cold water bottle! WOW! That alone made my day! I highly recommend this location, great atmosphere and customer service. Really smart, helpful gentleman at this location!!!

Pa
Review №12

Always just a quick in and out visit no waiting.

Ma
Review №13

I have got to say my Cricket on Sarival and Yuma have the best people ever ...Eds always there to help with silly things I cant figure out and just met a newbie Elijah that was the best young dude I ever met for a 1st time.. They always make time for you.... U want courteous people go to Cricket in Goodyear Az.😁thx guys...

Pa
Review №14

The girl was very rude and not very helpful I will not go back to that store again

Ja
Review №15

I had a great experience. The customer service was great as well. They were informative on products and service. I will more than likely come again.

Au
Review №16

The worst customer service I’ve experience. Honestly, take your business to a Cricket Wireless that isn’t operated under A1 Wireless. You will be overcharged and even charged for things like sim changes which are actually free. They won’t help with phone related issues because you’re just a sale to them. I’ve taken my line of service to T-Mobile that was the best decision.

Ka
Review №17

Brand new, clean store! Employees here are knowledgeable and very polite.. Great customer service

te
Review №18

Best customer service I have ever had! Helped me when I really need it I will never go any where else!

Ma
Review №19

Poor customer service both times I have been in. Went to this location for conveinence but now I will go elsewhere.

Ta
Review №20

They are great workers

Re
Review №21

Great customer service

Mi
Review №22

Great service

Information
5 Photos
22 Comments
4 Rating
  • Address:960 S Sarival Ave, Goodyear, AZ 85338, United States
  • Site:https://cricketwireless.com/stores/ll/US/AZ/Goodyear/960-S-Sarival-Ave
  • Phone:+1 623-322-5016
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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