The Rotisserie Chicken is the best, so much favor and moist. Never getting it anywhere else.
Terrible customer service and plenty of fake 5 star reviews. HUGOs doesnt deserve to be open.
Employ says its mask mandate in check out line another employee come up says have to cover your nose. Employee didnt have nose cover. Were in check out line she said cover nose or we cant help you. Fk your store give me my money left it all there horrible store..
I have shopped here my entire life Im 28 I may raise a family here and I will never again shop at any hugos and will encourage the same.....one word......aggresive.....on many levels. I loved that it was local I hate that they lost respect and future business
We left a wallet at one of their stores. It was at customer service when we called. I read through many of these reviews and many people said they were too expensive. Hugos employs hundreds of local people. They support our community through countless charities and events. Hugos has been a cornerstone of our business community for decades. While we love to bemoan the loss of brick and mortar stores in our malls and on our main streets, we still find it easy to complain about what we still have. Think of the number of competitive grocers that have come and gone. If Hugos was not competitive, those other stores might have stuck around. Time to get off my soapbox. It was built to hold 200 pounds and Im stressing it out.
Do Not like old weak people in charge.
Expensive and the meat dept. is horrible. Especially the very expensive ground beef.
Always a nice pleasant experience shopping at this Hugos.
Beautiful girls work there most times.
It’s unclear why people would want to pay double the price for many/most items by shopping here. Sales are basically normal prices in stores like T@rget. You’d think a huge company like Hugo’s could help their community by not robbing them blind. Yet..... people shop here and pay the exorbitant prices.
Usually pretty quick in and out. Staff are friendly. Prices are a bit high for some things other things are prove just right. Usually Hugos has great deals every week
Meat selection could use work. A little more expensive than other stores in town. Nice staff though.
I purchased from express line. Today there was deals on some items and I have bought most of the items that was on sale. This lady charged me what was written on product and didn’t give me the sale value. I saw it after getting home. And employees seemed to not care about customer.
No longer using Hugos. We try to shop local....but. We both teach and are almost always carrying backpacks with computers and grade books etc. I also keep my wallet there, sitting on it is bad for the back. When accosted to surrender my backpack...not going to with 2 computers in it that I dont want to freeze in the car they are more than rude. When I question it I get the responce that people with backpacks steal from them. Well they can bet I will tell my colleagues and students at the university not to shop there. And I will spend the evening putting this on every review site I can.And anyway...women dont surrender their purses which are as big as small backpacks...done with them at Hugos. .
They FINALLY quit moving items around. Aisles are really wide items are reachable. If you want to know anything about a meat product they dont know. Use Google.
I love the produce in the location on 32nd Ave. The bakery is fantastic too. The staff is always friendly and helpful.
Always friendly staff and fast moving lines. Store is very clean and bright.
Hugos is always clean and well lit. The produce and bakery sections are very nice. Pricing is generally close to walmart, but the experience is far nicer. The employees are very friendly and helpful and the store still has thathometown feel.
Good produce and meat but the store could be cleaner and the cashier could have known her produce codes.
Nice update to the interior of the store. We have always had pretty good service from the employees and management. Good selection for a smaller neighborhood store.
I like this Hi,how because it so close to home&i dont drive,But this Hi,how has one very STUPID bag boy,doesnt hand the bags over to me I have to reach across&he wasnt pleasant,. 1/1/2017. 2:49 pm (it was Joyce check out bag boy).otherwise this Hi,how has some pretty decent employees
Loved this place. Had self serve salad bar with soups. Self serve nuts and cadies.
I have always loved the fact that they will get you exactly what you want if its at all possible.
Has anything you need for cooking. And I even has a deli! Whats not to love! Would recommend.
The staff is always welcoming. Out of all of the Hugos in town, in my experience, this one gets the most interesting customers.
I went in at about 10:45 online it says it should be open until 12 am. The doors opened so I went in and I got yelled at by a man to the point where he made me cry
Looked a bit run down and creepy even during day light. As long as Im with someone I will go again but not sure abiut going by myself. They did have jarritos (mexican pop/soda) there though which not many places carry. They also carry stamps which was great. Not very many people there also.
Honestly I really like Hugos. They have good donuts, Caribou Coffee, and its a nice clean store.
Great store the only problem is everything costs an arm and a leg
I love shopping her for groceries they are always helpful and they got almost everything we need
Awesome as always, but take a few lessons from EGF Hugos Meat Department. They have extremely excellent members there, that take their time with their customers
Way to locate what you need and employees are willing to help if needed
Id honestly give this zero stars if I could. Their produce section is a mess. I literally could only find organic produce because they either didnt have regular shelves stocked and when I asked someone to check for product in the back their response was that there were too many carts of produce in the back to sort through to try and find anything. Also visited the deli counter and was about to purchase some dressing off the shelf only to find that it was expired by nearly a month. I figured Id let a staff member know as Im sure theyd want the expired product off the shelf and she literally just kind of stared at me, removed 2 of the like 10 expired bottles that were in the front and went about her business. Such poor customer service and terribly organized store.
Hugos always has a good selection of fresh vegetables. There is a good organic section and prices are very reasonable.
Hugos was clean,bright and I found ever thing I needed.
Great choices and prices. Helpful customer service.
Good, clean store. Weekly deals. My favorite grocer by far.
Great staff. If theres an item they dont have in stock, they will order for you.
Very clean store lovd the Chesters fried chicken out of the deli
Can never go wrong with shopping at your local Hugos Store!
Well stocked, easy to find most items. Expensive place to shop.
I like Hugos. Its fun to go and look at all the different food.
This store location has a wonderful fresh produce section plus self-check out.
Nice sized neighborhood market.Clean, modern and friendly staff.
Good grocery store. Wonderful gluten free section
Great family friendly store. Prices are competitive with Walmart.
Best grocery store in town hands down. Well stocked, fresh and great service typically.
The store is clean and well organized. The staff are extremely friendly and helpful.
As always the cashiers and baggers do a great job
The hamburger and hotdog buns have really been bad lately you pay 3 bucks for old crumbly bread...anyone else agree? Never used to be that way..its like they are sitting around too long I could freeze them of need be but not anymore..whats going on?HELP
For all 26 years of my life I have been coming here, and its always great!
Always very nice. Great service.
Love hugos Im there at least 3 times a week. The bag boy comes over to high five me and the cashiers are super duper friendly
Always have samples out, kids get free Cookies which is a popular thing. Clean good deli, bakery will write on cakes for you overall a good store
Store is always well organized, restrooms are clean, aisles are clear, and associates are ALWAYS visible, available, and enthusiastic about assisting customers.
Good selection and prices, and the layout of the store was very easy to navigate, even for a newcomer like me
Pricing on some items is right where you would expect it to be, others are lower and a few are higher. The staff is generally friendly and helpful.
I like Hugos and find it relaxing to shop there. I just dont know why they have to play the music so loud.
Very unpleasant experience being african american. They follow u throughout the store and watch u like a hawk. Cubs in the twin cities does not do that.
There is a great selection, competitive prices, and a friendly helpful staff. With several locations conveniently located youre never far from a Hugos Family Market
Great shopping place. A bit pricey, though.
Clerk was able to answer my question about a price on some produce.
Always love my shopping trips to hugos!
Great store. Great service
Anyways Clean and always stocked. Awesome deals on meat.
Easy to find items and okay prices.
Prices are higher than walmart but its generally closer and faster
Good food selection; great produce and bakery section.
I love shopping here, gives me a feeling of a small town local store..
Local friendly faces decent prices
Love it and how the new changes are being made all the tims
Always friendly, usuals faces. They are your local neighborhood grocery store.
Good, but a little longer wait for checkout than usual.
Their groceries have gotten so expensive since Hornbockers closed
Fun employees. Always willing to help.
The people are always very nice to me
Decent selection of groceries. Good prices.
Everything that you need from one store.Reasonable prices.
Like it for convenience but save money at Walmart
I like the different types of groceries you can get you find everything you need.
Fast Service and what I needed was available
I like having a neighborhood grocery near by, I find everything I need here. Thanks Hugos 👍
Great place to shop. Very friendly.
Nothing special not friendly staff poor selection of food over priced not impressed
Getting-out enjoyed getting out to shop
Will not shop at this Hugos location again Not even cashiers or baggers not very friendly staff
Been going for years good produce excellent chicken
Over Priced. Talk about Super Inflation! I only go here when I am in dire need of 1 or two items.
Great selection, service and prices.
Modest variety of organic and gluten free items.
Shop tell you drop and good donuts
Good prices, friendly service
Clean store lots of great products
Love our neighborhood grocery store
I work here and the service is great
The neighborhood store and besides a Wal-Mart or target its the only grocery stores
Its pretty much the only choice in town.
Close to home! Good sales!
Best grocery store in town!
A little pricier than Walmart and smaller selection but I like supporting local business.