It was a very nice store they just did not have piano music.
I called Keyboard World to ask some questions about an electric keyboard I was interest in. They did not have the model I was calling about but Greg was so super helpful and kind. He shred his knowledge about different brands and was very nice about it! I called another place in Grand Rapids and they were rather short and frustrated as to why I would call. So Thank You Keyboard world!! I appreciate your zeal for your trade and I thank you for sharing your knowledge!
An excellent place to get all your questions answered! I recently purchased a Roland keyboard for our church, and I am most pleased with the quality and sound of the instrument. I highly recommend this place if youre looking for any kind of piano or keyboard.
Wonderful staff great products. Great local business.
Seriously worthy of ALL the accolades!! Exceptional customer service. Its rare to find places like this anymore in the world. I left the store tonight truly feeling that I wasnt just a number or a dollar sign. I left knowing that Greg and Catherine would do anything they could to help our family pick out the best piano for our son. Highly recommend!!!
Went to shop for piano. Does not have all the brands available. Friendly staff
Great store. One of the few places left to go see and try what you want in pianos or keyboards. Salesman Greg is very good.
Didnt catch her name but I went to return a piano with some issues and I was treated pretty disrespectfully, was told that there are a bunch of other keys on the piano so why am I worried about 3 or 4, then proceeding to play hard on the piano asking me why Im worried about it if other notes drown it out, Greg however, was great to me when I bought it
Amazing experience. So many choices. Excellent information. Competitive prices.
Katie is a gem of a person and demonstrates the epitome of true Customer Service! Doug helped to arrange connections when there was miscommunication about picking up our trade-in and Joanie worked hard to set things right after their business account was compromised by fraud causing their check to us to bounce. They immediately rectified the situation by issuing a check and reimbursing fees from our bank. Definitely a company with business standards, morals and ethics of old. Will refer and use again.
Staff is friendly and knowledgeable. Purchased a great electric piano and took it home same day!
A good selection of pianos, keyboards and even organs. Plus, the staff was very helpful and friendly.
The staff is very polite and take care of all my question
Staff is very helpful and friendly. huge variety of pianos, keyboards and organs
Great service, and i got an awesome price on the model I was looking for!
Love the music class, so much fun!
Great place! Great people!
Friendly, non-intimidating staff.
This store has 2 salespeople who have poor public relations!They promised to call customer back but never did.You may have just lost a few customers this way.
Exceptional costumer service!
Friendly staff, quality pianos!