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Foot Solutions
6750 Kalamazoo Ave SE, Grand Rapids, MI 49508, United States
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Foot Solutions
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Li
Review №1

Mark is magical. I came in with feet pain from my job and he spent quality time with me to find exactly what I needed. He is very knowledgeable, kind and caring!! I walked out of there with no more pain in my feet. Highly recommend seeing Mark, he is awesome!!

Cy
Review №2

Courteous personalized service with no up-selling. They were able to fit my size 11 feet with a quality product.

Ch
Review №3

These guys are amazing! In about five minutes they helped figure out why I was in pain and provide a solution. The best!

La
Review №4

I made a 3 1/2 hour drive to this location in need of desperate help for my feet. I was greeted and felt welcomed as we discussed my situation. I was given a pair of orthotics to try out in the store, so I wore them around for almost an hour to get a feel and finally purchased them with no pressure or obligation to buy. Today is a couple days shy of having them 2 weeks and so far a big improvement. I stand on a hard floor at work for 10-12 hours a day and it has helped alot so far. I still have some pains and swelling but at least I can walk without limping or being in tears from the pain. Im sure as time goes by, my feet will adjust more and more. I cant thank enough

aj
Review №5

Very helpful with my left shoe lift! Hopefully it will start working soon! Very nice and helpful staff!

Ho
Review №6

Excellent customer service. Always willing to go the extra mile to make sure your shoes make your feet feel their very best!

Ma
Review №7

Fantastic service. Mark really works to help find the best solution, not just sell a pair of shoes. Thank you!

Jo
Review №8

Rob and Mark were great to work with, They know their stuff and worked very hard to get what I needed. However, my feet are size 10 1/2 and because they only had an 11 I was given the 11 with an insert to make it a 10 1/2. Not! The shoes are about 3/4 to 1 inch longer than the 10 1/2 that I purchased elsewhere. I was always tripping and catching my feet on things. I have only worn them about 15 to 20 times and just cant get comfortable with them. Anyone need a lightly used pair of Brooks Addiction Black at a real low price?

Ch
Review №9

I buy a pair of shoes here every 3 years or so. Thats how long they last.

Ch
Review №10

Mark was a huge help. Hoping the solution he suggested works. Was a very nice and talkative guy and never pushed me into a purchase. He made his suggestion and didnt try to up-sell me or get me to buy their shoes. Will definitely go back.

Ja
Review №11

Foot Solutions is awesome! I have not bought shoes anywhere else since a clerk at Catherines recommended Foot Solutions. My feet and kneea truly appreciate the supportive shoes that are stylish and comfortable. I am thrilled you also had winter boots that work for me.

Ja
Review №12

Was in there today and everyone was there working, and happy as usual. I’ve been going here for shoes for the last ten years and never a bad experience. They work with me to get my shoes as comfortable as possible even if I need them tweaked three weeks later.

Ka
Review №13

The people and service is very personalized. I have special needs for my feet and they were able to Taylor the shoes to my needs. Thanks Guys

Ru
Review №14

The customer service is great at Foot Solutions! They have a wide variety of options/solutions for people who experience foot problems. Staff is very helpful and placed special orders for me. So happy I found this store!

Su
Review №15

They are the most knowledgeable people you can find. You don’t go there just to buy shoes. Experts find the precise shoe to fit your feet no matter what the issue is. Anyone that thinks they can go in any store and magically have their pain gone is wrong. It didn’t happen overnight and it’s not going to be gone in a day. These people work with you and are there for you during the entire process. I don’t know any other shoe store that gives you the attention, customer service and knowledge that Foot Solutions can.

Ju
Review №16

Very knowledgeable employees! I just purchased my third pair of the same type of tennis shoe. The first pair I wore to Israel and Jordan. The second pair went to France. Hopefully the third pair will accompany my feet to Italy. Most comfortable tennis shoes Ive owned in a long time.

Jo
Review №17

From house shoes to sandals the selection is great. The added service to customize the footbed for extra support makes this my go to store for shoes. Very knowledgeable and genuine customer focus.

Je
Review №18

This store is great. The guys know what theyre doing and are able to help you so your feet dont hurt. The shoes are more expensive, but generally last a couple years. Highly recommend.

Jo
Review №19

The owners are so very nice, and very helpful and knowledgeable!

Li
Review №20

No complains

Di
Review №21

Very sincere and knowledgeable. I have made huge strides in my foot comfort after coming here over the last 2yrs. Wish I came a decade ago! My Podiatrist doctor highly recommended Foot Solutions....and for good reason....they ARE the BEST.

Ju
Review №22

Wonderful shoe store! Great service! They help alleviate my pain. Give them a whirl, you won’t be disappointed.

Sa
Review №23

I like being listened to and having things explained to me. I love that when I leave the store I always leave feeling better. Their shoes and products allow me to do so much more than I was able to do before. My orthopedic sold me otc orthotics that didnt help my foot pain at all. That doctor also referred me to foot solutions. I will never regret going and I will never regret the money Ive spent on my feet there. I bought inserts for my shoes from foot solutions over a year ago. Now, I can walk miles, garden, do housework, even hike, with little to no pain during or after. Foot solutions has given me the ability to enjoy an active life again.

Ca
Review №24

I always enjoy going into Foot Solutions. Rob and Mark are so personable and certainly experts when it comes to foot issues- big and small. I highly recommend them.

Be
Review №25

This is my go-to shoe store! Their team always takes time to make sure I have the best fit for my feet. I like to call ahead for an appointment just in case they are busy!

An
Review №26

I have been taking my oldest son here for the past four years and my youngest is a new customer. They both have different issues with their feet and have had great results due to the knowledge of Rob and the rest of the staff. Hands down the best customer service!

Pa
Review №27

Best place for any foot problems you may have. Friendly, knowledgeable service! Owners are the greatest!

Ke
Review №28

I love every pair of shoes I’ve purchased at Foot Solutions! There are many options available for young professionals. The guys are awesome and know what I like. I’ve already referred several people and they love it there too!

Bi
Review №29

They are the best shoe salesmen in MI, they are always in a good mood, and they have arched shoes, arches houses shoes, arched slide ons, arched high heels. They have such a big selection and color. I recommend that you go get some shoes from Foot Solutions today.

Ju
Review №30

Great service and they spend a lot of time making sure you have a good fit.

Ho
Review №31

I have very high arches. I walk/hike 1-2 hours most days. I also like to dress nice and look sharp. I was miserable with foot pain until the guys at Foot Solutions helped me out. They are very knowledgeable and will not sell you a shoe that isn’t right for your feet. I appreciate them very much.

Ra
Review №32

Always serve well and put me in the right product.

Ri
Review №33

The sales people are knowledgeable and helpful. They are always willing to take as long as I need to make sure I get what is best for my feet. As far as I am concerned, they are the gold standard for quality footwear and common sense advice.

Ro
Review №34

Took the time to explain how your feet and shoes work together to make you comfortable. I would recommend Foot Solutions for you shoe buying needs. I will be returning whenever I need new shoes.

Do
Review №35

Most knowledgeable shoe store around. Doctor wanted to do injection in my heel spur and if that didnt work surgery. They explained what causes heel spurs. So now after low priced inserts in my shoes and a pair of Brooks Dyads and I can shop all day with no problem. No more heel spur!

Ph
Review №36

Very knowledgeable and sold me exactly what I needed not more!

Pa
Review №37

I love this store. The quality of the shoes and fine customer service keep bringing me back.

Ma
Review №38

Great service! They really make sure you get something to help your feet.

We
Review №39

No nonsense, attentive, no predatory sales tactics, just good common sense solutions! Very helpful and knowledgeable!

Li
Review №40

Very friendly and knew what I needed for supports for my feet. Very satisfied with their products.

Ka
Review №41

Staff is knowledgeable, and understanding. They listen well, and explain their products well. I felt good walking out the door with my new orthotics.

Jo
Review №42

Have purchased several pairs of shoes here as well as supports for good shoes I already had. Love the Brooks tennis shoes. The gal worked w/ me. Rob worked w/ me recently to fit a support in shoes purchased elsewhere but still a good shoe (cant wear cheap shoes so dont but them in the first place); however, he proceeded to tell me they wouldnt be good for much walking. While there, he tried to convince another customer a shoe 1/2 size bigger was best but she insisted the smaller one looked & felt better on her foot. She bought that one. Mark is always loud, condescending & actually mocked me about the shoe I had brought in. I should have walked out right then. Both have know it all attitudes. Each time (probably 8 times now) I tolerate them. Will never go there again. There are other stores in G.R. that sell Taos & Noat shoes. Mierras has pleasant & respectful sales people & I will be purchasing from them in the future.

Ja
Review №43

Thoughtful, knowledgeable, experienced service that enabled me to walk well again for the first time in 2 years. If you do what they say, you will improve!

Ma
Review №44

Getting the right shoes, inserts, and the right fit, makes all the difference in the world! Addressed problems with plantar fasciitis, calluses, sore knees & hips. Worth the trip!

Tr
Review №45

The salesmen here are the best! They find the perfect fit for my needs, they take time to make sure I am getting exactly what I need to lessen my pain.

Jo
Review №46

Great variety of shoes that solved all of my foot pain problems. Very knowledgeable staff that can find just the right shoe for you.

Am
Review №47

New insoles for my uncommonly flexible feet! Theyll keep my feet structured and significantly lower potential injury while running. My hour at the gym felt like a breeze with the new structure on my feet! Great help from Mark!

Li
Review №48

I have high arches and had heel and arch pain in one foot. I tried lots of inserts but nothing helped. Mark looked at my current shoes and inserts, had me walk around the shop, took careful foot measurements, and then recommended inserts and sandals with arch support. He helped confirm that what I had was plantar fasciitis. Mark sold me only what I needed and gave me detailed instructions on how to adjust to the new inserts and what activities might irritate my foot. For the first few days the inserts felt weird on my injured foot but comfortable on my other foot. After 2 weeks my foot felt a lot better and I could no longer feel the insert, and after 2 months all the pain is gone and Im back to my old routine of 4+ miles each day. So happy I went!

Ho
Review №49

Excellent service and great shoes. Everything Ive purchased has been high quality and perfect for my feet.

st
Review №50

You can trust what they tell you about what you need for your feet. You can’t replace that feeling of confidence when you have foot/ankle issues, and need to improve your quality of life that has eroded from those issues. There really is no “hoping” what you get will help - they will make sure it does.

Pa
Review №51

Great store and knowledgeable employees. I went in with severe metatarsal pain and tarsal tunnel pain and walked out with much less discomfort and very satisfied. Highly recommend.

Ga
Review №52

Mark set me up with a comfortable, attractive pair of sandals. Excellent customer service!

Da
Review №53

Took as much time as necessary to modify an insert around a sore spot on my foot. Crew is lighthearted and fun.

Mi
Review №54

I love the fact that with my shoes and inserts my back doesnt hurt anymore! Thank you Foot Solutions!

Pa
Review №55

The men and lady of this place are knowledgeable about their products, Shoes, arch supports, and for the cost, it has saved me hundreds on pain medications and surgery options.

Ma
Review №56

The time you take with each customer to find the right fit is appreciated.

Ba
Review №57

Mark and Rob are both pros at helping the hurting! I have a left foot that hasn’t been right since LisFranc surgery in February of 2008. Initially, Rob put me in the Brooks Dyad, which I wore until they wore out. Recently, I spent about an hour with Mark, trying on the new Dyad 10 in black and some tooled oAlegria rockers. I have custom orthotics from my foot surgeon, but they didn’t address the protruding nuckle of my fourth toe, which pops as I walk barefoot on any hard floor, and has caused a thick callus on the bottom of my foot. Mark stuck a small pad on the bottom of my orthotic, and that did the trick! It took the pressure off of that nuckle, and my callus has greatly diminished! I love the Dyad 10’s so much that I have ordered them in the burgundy! Thanks, Mark and Rob, for being so knowledgeable and helpful!

Tr
Review №58

Very knowledgeable, friendly, and helpful staff and a great variety of stylish shoes! These are not your great-grandmas orthotic shoes!

Ma
Review №59

Great quality products and lots of help customizing your fit!

Ma
Review №60

Exceptional service and knowledge. Thank you for helping with my long term foot pain!

Ma
Review №61

Mark and Rob are great, always helpful!

Ma
Review №62

Knowledgeable staff and good products! Sold out of my item however so Im waiting for restock.

Pa
Review №63

Very bad experience, mark is a very rude person, poor customer service. Wouldnt recomend this place to any one

De
Review №64

Great personal service. I highly recommend Foot Solutions to anyone with foot problems.

Pe
Review №65

Great product and outstanding service!!

Br
Review №66

Rate your experience with Shoe Solutions for me,Mom.

Ja
Review №67

Very good experience and informative, learned a lot.

Information
3 Photos
67 Comments
4.9 Rating
  • Address:6750 Kalamazoo Ave SE, Grand Rapids, MI 49508, United States
  • Site:http://footsolutions.com/grand-rapids/
  • Phone:+1 616-698-7200
Categories
  • Orthopedic shoe store
  • Shoe store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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