Had a tire blowout and stopped in this place. Ive had better service in a jail house. Worker was unhelpful in my emergency. I would recommend you find another place to buy tires

Dont Do Work Fake Putting In Parts Never Go To Grandview For Them To Work On A Car

👍My husband took one of our vehicles there to switch the summer wheels/tires for the winter wheels/tires.My husband thought he needed a wheel alignment, but the service tech said they will check it first. He didnt need a wheel alignment afterall.Overall he is very satisfied with the service they provided plus the cost to switch the tires is very reasonable in comparison to what hes paid in the past. The service tech was very friendly and professional.

Our inspection was not correct - they tried to convince us a sway bar link end was needed, but both sides the parts still are good as new! Besides being greasy.They lied to my significant other, so just be aware that there is a high chance they will also lie to you to try to upsell services!

This is a very busy location I recommend calling and making an appointment for your oil change. Theyve been taking care of me and my wifes automobiles for years.

The guy told me three hours to fix a tire

Fast but not friendly prices

Always good.

I can always count on them to be fair and fast!

Bad experience. . .

Was given an appointment time, when I showed up it took someone over 6minutes to enter there waiting area and notice me. Then I was told that the mechanic for the day just called in seconds before I arrived and no one would be able to look at my vehicle as scheduled.

This was the second time attempting to get an oil change. Both times I was told over the phone due to covid we had to drop off my car and they will call before closing for it to be picked up. Today I called at 9:51am and told its again drop offs only. So I drove 20 minutes to the location in Grandview where Andy (the same one that answered the phone each time) says sorry we arent taking any drop offs today. After I explained I just called and was told to drop off the car he then said oh Im sure you didnt call today mam. So I showed him my call log with his number listed. At that point he says well that was 20 minutes ago. Well dam I dont live next door at KFC sir! He not once apologized but continued to say well that was 20 mins ago and things do change. Needless to say we went up the street to Firestone where we all agreed Tires Plus is a JOKE!

Good service. Fast service too.

Prices are good but have never seen a group of people work so slow. They dont get one job done before moving on to the next but instead bounce between cars. Little work here and there on each. They didnt start working on my car until they saw me watching through the window. When others that walk in are estimated an hour and a half and I waited for almost 3 hours for tires to be replaced and then an alignment it is very frustrating.

The wait time for me as been 30mins for a tire change which beats Walmart. I’ve always made an appointment online though which is highly convenient. The parking lot is a bit small but surprisingly there’s always a parking spot when I arrive. I always go to Andy, he has a great sense of humor- and has been super helpful. Just FYI, this is my third time here and the approximate waiting time for an oil change and new breaks has passed over an hour ... so I’m not very thrilled about that since my car wasn’t worked on at the appointment time... I guess it depends on what your getting done and what time of day you arrive... which makes me wonder why do we even set an appointment for in the first place?

This is the 3rd incidence Ive had with this store I scheduled an appointment with them only to learn that I wasnt on the schedule when I arrived. Very POOR accountability!

I called about an hour before they closed on Christmas eve after it snowed quite a bit and they were kind enough to see myself and my fiance, as our tires were NOT snow safe. The gentleman behind the counter was so nice and genuinely caring. Thanks to the guys in the back for your time before going home for the holidays. I will definitely return to this location for future service.

Arrived 15 minutes before closing in need of a tire repair before driving 5 hours the next day to get back home. Staff happily did the repair and did a great job. Appreciate the service!

Got an oil change in the morning at Valvoline, they did their normal diagnostic testing check the battery to check alternator everything looks great... That afternoon went to tires plus to get an alignment... Minutes after driving off of the lot my battery light came on... Dont know what they did... But now my alternator is trashed. Im 7 months pregnant, this is uninvited drama that my husband and I have to pay for.

Great job

The worst customer service ever dont go here for any reason

I dont appreciate being lied to. I came into see why my braking system was causing my car to not idle well. After the diagnosis, the man tells me I need new brakes and that my rotors are worn down from city driving. I asked him if that would fix my problem and he replies No. We actually dont know what is causing what you described. I asked him to run additional test recommended by a mechanic friend and was met with much attitude so I took the car back and took it down the street. They reported no issues at all with my rotors and were able to correctly diagnose it. Had I not asked more questions, I would have spent $400 to not fix what I came in for. Bottom line, if you dont know how to fix the problem, say that first instead of guessing and being dishonest. I would never recommend here or other corporate places because they really do not care and will try to stick you with anything.

I had an appointment scheduled for today to get an oil change. When I went in 5 minutes before the appointment, I was told they were already full and were unable to get my car looked at at all today. I would have to come back another day. Not at all what I would call Guaranteed on-time appointment, which is advertised throughout the building. Probably wont give them another try.Follow up: i did give them 1 more try, i talked with the owner, he said he was extremely sorry that this happened, it is completely out of character with their business, and the way he trains his employees. He scheduled another appointment for me at a convenient time for me, and they were able to get the oil change and everything I needed done correctly and on time on the next visit.

This place always gets my car taken care of quickly and at a fair price. Usually they even add on a discount for the work being done. Ive had questionable experiences at other Tires Plus locations, but these guys at the Grandview location always seem to be looking out for their customers.

Great place. Always take care of my tire needs.

Very Polite & Helpful Attendant

Im proud of myself for never going back to Tire Plus ever again! Its been about over 10 years since I was very dissatisfied with my engine casket work that cost about $1200 that I had to have it redone at Lees Summit Subaru. The Lees Summit Subaru dealership did a good job! Still driving the subaru! But Glad I never had to take my money back to Tire Plus! Happy over 10 years, wronged once dont worry, never go back!

Was the best experience at an auto repair shop that I have ever had. Corey was very knowledgeable and helpful.

Avoid this place!!! My car was running fine. Parked in the garage for a couple of months and tried to start it and it wouldnt start. I figured it couldnt be a huge issue since it was running great. My two go-two garages couldnt look at it for a few days and I wanted it fixed by the next day, so I took it to Tires Plus. They said I needed a new fuel pump and it was going to cost me $850. That is not a typo. I called my other mechanics and they said it would be around $550. I told Tires Plus no thanks. They gave me a bill for $150 for diagnostics and I was like wth. Finally I said f-it and told them to fix it. While fixing it, they called me back and said, by the way, your alternator is going out and you should replace it. And I said, didnt you guys put that alternator in a while back. They looked it up and said, yep, we installed it about 20 months ago. Less than 2 years! So I asked, so is it under warranty, at least the alternator itself. And they said no, nothing at all is under warranty and tried to milk another $800 from me to install an alternator they just installed less than 2 years ago. This place is terrible. You have been warned.

I needed two tires for my crappy little Hyundai, I called a dozen places trying to find someplace that had them in stock and could get them on today. Not only did they have them, they put them on and had me ready to go in less than an hour AND they had the best price out of EVERYWHERE I called..and I really called around. They topped off fluids and let me know I was a little low on oil, and my tires have a warranty. This was my first visit and I can only speak for my experience, but they were great!!!

So I brought my car in to have the engine lifted and the mount screwed back into place. Cost me $100 and they completely half-assed it. Did not put in the right size screw and didnt even put it in fully so there was no bolt to hold it in. I didnt realize this would completely destroy my car but it did. The screw is gone and my engine has fallen again and now my car rarely starts and runs terrible and I believe due to the engine falling its broken a vacuum tube or something. And I highly doubt they are going to stand behind what they did so Im completely screwed as I dont even posses the money to have it fixed:/

I had my car inspected by Colton M, and he worked fast and efficient. Positive faces and attitudes from when I walked in, till I left!

I needed a alignment and got me in quick

They were as quick as possible, on a busy Saturday. Prices were good.

Low oil indicator light came on in my car while visiting KC so I took my car to Tires Plus. Worst. Decision. Ever. They charged me $100+ to change my oil. I discovered two days later outside St. Louis that my oil had not been changed after the same indicator light re-appeared on my way home to Baltimore. Valvoline fixed the issue enough for me to continue traveling and I was so grateful. Hey Tires Plus in Grandview, Missouri? Thanks...for nothing. ***Update: After making calls, I got a check for my money back. 😒

Made an appointment for an oil change. I repeat, I had an appointment. Got in and the guy at the front desk made it sound like Id be out in 15 mins. I was stuck there for 2 and a half hours. No communication. No updates. It was miserable. 2 stars given because they did actually manage to change the oil faster than my infant child could have, but not by much.

I was scheduled for 8am for a alignment & was going to have my oil changed. However I walked in was not greeted, & the guy said why are you here. I said I have a appointment for 8am he says well we dont have a alignment guy until 9am. So I said well what kind of discount will I get for having to leave and come back he yanks the computer towards me and says you are already getting a discount. I said well I was told a alignment would cost me $65 he said you getting $15 off so I dont know what to tell you. This could been handled better now Im looking for some where else to take my car. Horrible for a beautiful morning.

I dont know what they did to my flat tire. After they fixed the TPMS sensor is no longer work. I called and talked to them, they want me to bring my van back but no thanks

Tires Plus on Blue Ridge and highway 71 in grandview was a great choice for me to get a tire plug and patch combo done today. Darren, the sales person at the counter, was very helpful and true to his word on the price of the work. Jordan, the service technician was very efficient and kind. Well done! If you need work done on your tires in grandview, check these guys out.

I got really good service here. I would highly recommend going here for all your automotive needs

Up selling is a bit much, but the services are fast friendly and affordable

Were from way out of town, got a flat and limped into Firestone up the road, but nobody was around to fix, so we were told to drive here, barely made it before closing, they fixed us up and saved the day! Very happy, thanks Darren and Kimball!

👍 for a new tire. Great customer care.

Beware rip off, Dropped off tire, nail in center of tread! Called me and said couldnt be fixed, had a tire for $230, said no I would just come get tire back. Then he called back and said he found cheaper tire, no ill just come get my tire Took tire to Harmon tire in Raymore $12 bucks for a patch!! Scammers

I have been bringing my trucks to this place till couple of days ago I got a call from the server about a alignment uper control arm was recently replaced by someone else and he was trying to say that was installed wrong and he did need it to install a new one instead of putting shims I took it to a different location and they was able to do the alignment adding some shims this really upsets me the fact I have been using this place over 10 years and now I have to look for a different location for tires

Got me in at the time of my appointment and did an inspection for me reasonable quick.

Very fast good service. the new lady in the front desk are wonderful, very professional.

Will never ever use them again. What should be taken maybe 45mins max took an entire day.

They were very good at taking care of my car I will be coming back.

The service done on my car was great, but the staff was very unfriendly. Im hoping the lady who helped me at the desk was just having a bad day, and that wasnt how she always treated customers.

Got in and out super quick even without an appointment.

Scam artist they tried to scam my gf out of 1166.86 by saying parts were bad that are not bad

Great prices, even better service! They dont try to sell you something you dont want or need.

AVOID THIS COMPANY! they will ruin your car then make u pay more to ruin it some more. they dont know what there doing.

My appointment today went very well. My last appointment didnt go well at all, but I gave them another try. Glad I did.

They are busy but quick! A few minutes late on the 59 minute. About 10 minutes more

Bring a book. I set up an appointment with them and it took 2 hours and 45 min just to replace 4 tires. The website garuntees it done in 59 min or less. When I asked for the discount that they advertise for taking to long I was told that I have to set up an appointment online for that. After going back and reading the rules on the 59 minute garuntee, it said nothing about setting up your appointment through the website. After 2 hours and 45 min. they lied to me.

Theyre hydraulics on their lift was broken to lift my vehicle I figured $22 would be a great price but all in the end do you want something done you got to do it yourself.

Very rude staff not helpful reschedule my appointment only for them to want to leave my car at the shop for 6 hours on a Saturday when all i needed was a tire. Its a 20min job

Myself and 2 others in our household have used this location of TP for a few years now. After a visit last year and being told that I needed work done that I didnt, I go and get a follow up 2nd opinion if it is anything more than an oil change, because they over charge for everything and make up crap, every time. I went in to get a vehicle inspection with a coupon for $9.99 before a 2800 mile road trip, hoping I could trust them to do a decent job. Of course, I was told I needed a brake job, new battery and wipers. So, I said ok to the brakes and also do a tire balance and rotation. No to the battery and wipers. I had another coupon for 50% off anything after paying for any maintenance issue. When I arrived, I was told I didnt need the coupon, there was no charge to tire balance and rotation. After leaving, I took it to Adams Toyota the next morning and asked to check if brakes had been done, while having my door worked on. I was told that I needed new CV boots. I found that to puzzling since TP tries to sell me something else every time I go in. I was shown my CV boots and definitely they needed to be done. I had them done at Adams. After going on my road trip of again 2800 miles, I went back to Adams Toyota and asked them to check my tires because I just had a tire balance and rotation done at TP. After they inspected the tires I was told that the wheel weights were rusted and no tire balance or rotation had been done in over a year. My wheel lock was also broken. So, that explained why TP never mentioned me needing CV boots, and told me no charge for the tire balance and rotation, because they never did the work. I couldnt prove it since Adams had done my CV boots, but I think they damaged my wheel locks before Adams got blamed for it. Also, roommates car was quoted needing $950 repair last year, after 2nd opinion, Berts Auto did repair for less than $500. These guys are cheats and liars. Ive used TP all over Southeast and this location will keep me from ever going to them again.

After spending over 900 dollars on tires, road hazard, and front end alignment check I had a tire get a nail in it and had to put fix a flat in the tire to get it to the store. Once there I was told they would not repair the tire and had to sell me a new one because I used fix a flat in it. The biggest line of crap Ive ever heard! Ive been working on cars for over 20 years and never once been told that by putting fix a flat in a tire ruins it. I would not ever buy another set of tires here for any reason

Great Service every-time i Visit

Great managment, fast service!

Had a scheduled appointment at 11:00am, May 24th, had to cancel, they were so far behind there wouldve been more than an hour wait!

Broke pressure sensor on my tire. Did not install new one properly. Did not use recommended part to replace. Still trying to get them to fix this!

1hr and a 1/2 for a scheduled oil change is a bit ridiculous. whats the point of making an appt and being on time, if you are gonna run everything first come first serve.

Excellent tire service Center

Good service and somewhat cheap.

Picked tires online, got quote, made appointment. Showed up and was told that tire was discontinued. Tried to upsell me tires that were twice as much. Total scam.

I have not been a customer yet..

Misinformed me on the price of the tire sold to me. Quoted me 173 installed. Ended up being around 220. The new I was in a jam and stuck it to me.

Horrible service and manager, do not ever go there!

They always get me in same day when I need an oil change.

Fast friendly service

Long waits dont want to honor online quoted

Always Courteous

Made an appointment for an alignment one day in advance, and when I brought it in they said their alignment machine was broken. Nobody told me that on the phone when I scheduled the appointment, or called me before my appointment. They just decided to wait until I went in for the alignment.What a bunch of idiots.

There friendly and informative

Helpful

Okay service nasty bathrooms

Service was terible

Excellent service

Ok they are slow

Great Service

Very slow

Honest and trustworthy

Prices too high

Professional and courteous

Good visit

Tires dont last that long.

Horrible service

Bad servicd

Fixed me up

Great prices

Nice guys, fast,

Got in and out, thanks

Poor service

Excellent thanks for doing such a good job and very kind and fast customer service