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Starbucks
12220 S, US-71, Grandview, MO 64030, United States
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Starbucks
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Ha
Review β„–1

There was only one girl working at 8am. It was very busy and she did great. Another girl showed up while I was waiting and a lady in line behind me wqw served before me. Also a customer was trying to tell them they were doing a great job and they totally ignored her. πŸ™

Ja
Review β„–2

I love the seasonal drinks! I also love a good cold brew on a hot summer day!

Ch
Review β„–3

Ordered a drink on Wednesday, got to the car and realized it was the wrong beverage after leaving, called and Price Chopper answered the phone and put me on hold, not sure if it was a Price Chopper employee or a Starbucks employee I talked with after that, whoever it was, whats a nice sounding lady and told me to come back in at my convenience and my drink would be remade.I went back today and told the guy working at Starbucks what had happened, and he would not honor it.I asked to talk with a manager, and a PriceChopper manager named Torrrie came to talk with me, she would not honor it either, saying that no one told her about it.Obviously frustrated and disappointed at the lack of customer service I asked for her name and the guys name who was working at Starbucks so I could write a review on them.Torrie immediately got defensive and told me I needed to leave.I turned and asked the guy working at Starbucks what his name was, and Torrie yelled at security and said I was harassing people.The security guy was nice enough, and seemingly understandable about the situation.I left, and wont ever be back, and hope this review sheds light on the lack of customer service by PriceChopper managers and Starbucks employees.

De
Review β„–4

The staff are always kind and personable when I visit. They move quickly. The only drawback is that this location does not recognize the points from using the app πŸ€·πŸΎβ€β™€οΈ

Ar
Review β„–5

This Google location is wrong. There is no Starbucks and never was one

G.
Review β„–6

Sometimes the drinks can be made a little questionable...but overall I love it and very convenient! 5 stars because today my drinks were made perfect and amazing service

Sa
Review β„–7

I come in every single day- I order the same venti iced vanilla latte with an extra shot.She had it ready before I even paid, they’re on top of it and make my coffee perfect ☺️

Li
Review β„–8

Ordered their holiday special frappe the Peppermint Mocha and a Ham and Swiss croissant.The barrista asked me to clarify if I wanted a sandwich or a croissant. I clarified I only wanted the ham and Swiss croissant and pointed at it.They gave me the sandwich, which was stale, cold and hard and then gave me an iced latte.I was blamed for the wrong order because apparently they get to decide what youre going to get even if you order something different? No apologies at all.Wont be going back. Ill go to Belton next time.First time Ive ever had an issue with a Starbucks.

An
Review β„–9

If you are a Starbucks Rewards member, this location does not accept rewards & you would have to use your receipt to try & get your stars which could be a hassle. If you want your stars go to another location.

De
Review β„–10

Actually went to price chopper...always find good deals here..store arranged well and is clean...

Ge
Review β„–11

Faulty cups leaking along the seam soak your hands and create more work for the actual store.

Pa
Review β„–12

Cherae is the best barista, she actually has become a good friend to me.

Ch
Review β„–13

Too expensive

Ni
Review β„–14

I ordered a venti white chocolate mocha Frappuccino. What I got back was a vanilla creme Frappuccino and the barista swore it was white chocolate mocha. I’m not going to stand there and argue. I was so mad. First, I ask for change for $10 so I can tip them. The girl couldn’t count back change!!! She gave me a $5 bill for a $10 bill, then I said no, a $5 and 5 $1’s. She hands me 5 $1’s. I again said no and said a $5 and 5 $1’s. She looked me dead in the eye and said I don’t understand. I for sure wouldn’t want someone working for me that can’t give back change. Finally the other lady, who screwed up my order, had to help her out. This isn’t the first mishap there. I will NOT be back. Terrible service! 08/22/2020 Starbucks inside Grandview, Mo Price Chopper

jo
Review β„–15

Love this Starbucks. But Kelli is the only one here working with a line of 15 people backed up. & she is being so kind a considerate despite being backed up. Let’s get more Starbucks workers to work a Sunday morning shift.

De
Review β„–16

Girls were nice and friendly and fast

De
Review β„–17

Good variety, chicken sausage is delicious and so is the cheese Danish. Great for if you just need a little something on the go.

Ja
Review β„–18

They never got my order wrong and even had brownies. Of course I dropped it but still they had it.

Gl
Review β„–19

I actually went to the Grocery store, that day, But I have Enjoyed the Frappe, cappuccino and Lattes from this Location. And I have enjoyed my trips to the Counter

Pa
Review β„–20

I dont think the coffee taste good is too bitter

Au
Review β„–21

Go here for short meetings and quick prayer moments either alone or with a spiritual Brother!

Ha
Review β„–22

Its unfortunate that the only Starbucks close to me is in the Price Chopper. I gotta park 900 miles away, wait in line for an incredible amount of time just to get my iced coffee, lukewarm, no ice and a mess of caramel all over the cup.. Every single time. It takes everything I have to go get my coffee every day at this place. I just wish there were more conveniently located stores with better people and better products

Ol
Review β„–23

Last Saturday morning around 9 we met some family at this location. I wish I had wrote down her name but the girl working the register seemed to hate her job. She was pushy- never smiled, and seemed bothered by questions. Then the other employee making drinks never asked for our names- never acknowledged we were even there. She just kept pushing out our drinks- didnt say what they were or anything. When your spending a good amount on coffee is it too much to ask for the customer service to be good too? Our drinks were good- the omelette mini thing was mushy- but otherwise the drinks hit the spot. The area was clean, and so was the sitting area that we enjoyed our coffees at in price chopper. I will just skip this location going forward for sure.

Ta
Review β„–24

I love Starbucks there stuff there are amazing u should try it out they have plenty of choices.I recommend the pumpkin bread or the cheese Danish because right now u missing out on somed good food and drinks and shakes and cake pops. You dont have to try it but I really recommend it a lot.

Ba
Review β„–25

Family friendly location and a menu to suit many including a basic kids menu.

Ci
Review β„–26

Good coffee. The lady just didnt know what she was doing

Ke
Review β„–27

First time at this Starbucks, and I ordered 4 drinks and they were all perfect!!

Je
Review β„–28

Quick service. Fresh food. And very nice employees.

Ci
Review β„–29

The girls were very helpful and knew exactly what I was wanting to know about the new drinks

Je
Review β„–30

Caramel Macchiato with extra shot of espresso is bomb and is the key to my day. Also wakes me right up lol. They made right. It was everything I was expecting! Keep it up yall.

Je
Review β„–31

With the consent of the employee, I asked if I could put his first name on here for the review. Brian the Starbucks barista tonight make an excellent cup of Coconutmilk Vanilla Latte!! By far the best latte Ive had. The service was fast and friendly.

Mi
Review β„–32

Some locations make your coffee just right or way to sweet etc...

Sa
Review β„–33

Beautiful

Da
Review β„–34

Called price chopper to see if this Starbucks honored the happy hour for gold card members. Got transferred/put on hold for 3 minutes and the phone got disconnected. Called back and got put on the same hold, for 8 minutes and then I gave up. Bummed.

Jo
Review β„–35

My favorite Starbucks. They always greet me with a smile and my dirnk is always exactly like I like it!

Br
Review β„–36

I enjoy going to Starbucks but this was the worse cup of coffee I’ve ever had from their franchise. Terrible way to start my morning!

Le
Review β„–37

Not the worst, didnt quite taste like the other ones Ive been to.

Mi
Review β„–38

No one gets in without a maskThat and its in Price ChopperAnd its Starbucks of course

Co
Review β„–39

Its usually fast and how u like it and amazing friendly staff will help u get what u want great place for noobies

Fi
Review β„–40

Excellent service, great deli.

Ro
Review β„–41

Great place for a coffee and evan is very helpful

Tr
Review β„–42

Never a problem with service. Fast and food is always hot.

Yv
Review β„–43

I bought 18 gift cards at Starbucks in Grandview, Missouri. I am very pleased with the fast, courteous service that I received. #giftcards #greatservice

Co
Review β„–44

I love the large double chocolate frappachino. Best of both worlds.

KΓ€
Review β„–45

I was expecting to grab a quick cup of coffee, only to leave disappointed, the two Starbucks employees, whom never acknowledged me, engaged in a conversation about other coworkers eating free meals. Thanks for wasting my time.

Am
Review β„–46

I love Starbucks cinnamon dolce latte, skim milk, 2 extra shots espresso! My fav this time of year! I usually get a tall or grande. I also like the white mocha latte. I get 2 pumps white choc with of course 2or3 extra shots espresso. I never get whipped cream. One more I like, its a splurge, chia tea latte skim milk no water extra hot! I do not like their drip coffee, too acidic for my taste. I like French pressed coffee. If you have not tried this you mustβ˜•πŸ˜Š

Ho
Review β„–47

Never been there or bought Anything from them. Not a coffee drinker.

Rh
Review β„–48

Fast friendly good service

Ke
Review β„–49

Kinda high for a cup of joe, but it was good!

Ro
Review β„–50

Its alright for a Starbucks. No complains, but nothing spectacular either.

Wa
Review β„–51

Always good i am there once a week.

Ci
Review β„–52

I love Starbucks especially the caramel frappuccino

Je
Review β„–53

The best coffee if you want to sit and read.

Gl
Review β„–54

Great employees and great chia tea.

Ki
Review β„–55

I went in this morning for two venti dark drips with cream. I was the first in line, but still came out twenty minutes later with two SMALL drips that were half empty. I tried and tried to get the service individuals attention, but they were too busy having a transphobic conversation with the next customer. The cashier was slow counting my money, and got no support from her team mates. One of them was leaning on the mini oven pretending to sleep. No one attempted to right my situation, support their team member, or act with any sort of efficiency. Besides the lack of service, I was assaulted by a very unprofessional conversation about whether the cashier was a man or woman. I felt bad for the cashier because their team mates and customer were openly mocking them. As I am very dissapointed in my experience, I will not be returning to this location for my beverages.

Me
Review β„–56

Most overrated coffee in the world, but nice spaces..

Ka
Review β„–57

Always friendly and fast service.

ma
Review β„–58

Waaay over priced and really carp coffee. Someone invited me So, it was free for me and still sucked, I will never get coned into going again ever

Ch
Review β„–59

Matcha latte with almond milk. Delicious.

Za
Review β„–60

Love going here

97
Review β„–61

Best store ever, so friendly 20/10

Do
Review β„–62

Best Coffee Ever πŸ‘Œ

Ja
Review β„–63

I got here 12min before closing and the guy is going to tell me they close a little before 8:00p.m when the time on the website specifically says 8:00p.m . That’s not how it should be, he should’ve closed exactly at 8:00p.m . There was more then 1 customer that had gone to buy and he was cleaning up when it wasn’t 8:00p.m yet .

Sh
Review β„–64

MY DAUGHTER LOVES THIS PLACE

Tr
Review β„–65

Not lovin prices tho

Ma
Review β„–66

I love a great cup of coffee

Sh
Review β„–67

Customer service satisfaction

Tr
Review β„–68

Great service and coffee as usual.

De
Review β„–69

Its was really nice

De
Review β„–70

I do not go to Starbucks. They are too expensive.

Ch
Review β„–71

Water costs money. Sad.

Ch
Review β„–72

Starbucks coffee is overpriced you could get a whole can of coffee for the price of a cup

Tr
Review β„–73

They have the best coffee and variety!

Ma
Review β„–74

Java Chip is the best!

Ch
Review β„–75

Didnt go there.

Je
Review β„–76

My girl likes coffee or Starbucks is too expensive for a cuppa coffee

Ri
Review β„–77

Very inconsistent with drink quality and accuracy

Jo
Review β„–78

They were our of dark roast coffee.... they have one job...

Di
Review β„–79

Inside price chopper. Has to be the slowest starbucks ever - took over ten minutes and there were only two people in front of me.

Ch
Review β„–80

Love the service😁

St
Review β„–81

The coffee is overpriced & I will not go back

Ay
Review β„–82

I like there service most.

Ch
Review β„–83

It always seems to have staffing problems.

Ma
Review β„–84

Not really a coffee person

Ph
Review β„–85

Dont know why theyre asking me this I dont drink coffee never went to Starbucks

Ev
Review β„–86

Good strong coffee

Em
Review β„–87

The coffee was fine but the wait was ridiculous.

Lo
Review β„–88

Nice location

Fe
Review β„–89

Mostly great service

Ra
Review β„–90

Not a customer of Starbucks. Prices too high.

Me
Review β„–91

Well I went at 7:20 on a Saturday evening and they were closed,supposed to be open until 8!

Ly
Review β„–92

Great coffee

Ja
Review β„–93

Over priced dirty water

mc
Review β„–94

Regular coffee only please.

Yo
Review β„–95

Im a coffee addict

Ca
Review β„–96

Love Starbucks coffee.

Ma
Review β„–97

Good service!!

to
Review β„–98

Good latte

Co
Review β„–99

Friendly service!

Th
Review β„–100

Im not going there.😣😣😣

Information
13 Photos
100 Comments
3.7 Rating
  • Address:12220 S, US-71, Grandview, MO 64030, United States
  • Site:https://starbucks.com/store-locator/store/1015552
  • Phone:+1 816-761-8767
Categories
  • Coffee shop
  • Cafe
  • Coffee store
  • Espresso bar
Working hours
  • Monday:6AM–8PM
  • Tuesday:6AM–8PM
  • Wednesday:6AM–8PM
  • Thursday:6AM–8PM
  • Friday:6AM–8PM
  • Saturday:6AM–8PM
  • Sunday:6AM–8PM
Service options
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
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