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MotorMax
3660 28th St SW, Grandville, MI 49418, United States
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MotorMax
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Ko
Review №1

I recently wrote a negative review about MotorMax Grandville location regarding a vehicle I purchased. Within 3 months that vehicle broke down. Imagine my displeasure when I was told by a mechanic that the head gaskets were bent and it needs a new engine. The salesman Isaiah who sold me the vehicle read my review and contacted me, which was surprising. Im glad he did. He stated why didnt you just call me, and we couldve figured out something to help you? He was right. I didnt call them to tell them about the car breaking down before I wrote my review. It made me wonder how many other prior customers who wrote negative reviews had done the same thing. In spite of the review I wrote MotorMax took back the vehicle, paid off the remaining balance on the vehicle, and gave me a choice on a new one. Mistakes can happen in life. Its commendable when there are people who can acknowledge that and then do what it takes to make things right. In my case, Isaiah and the entire Grandville MotorMax team did just that. I thank them for their empathy and compassion for their customers. It was refreshing to see with car dealership.

Ke
Review №2

We purchased a Jeep from motor max of Holland. Everyone was super helpful and made the process easy.It was my daughters first purchase from a dealer and they were very informative, walked her through and explained everything really well.

Vi
Review №3

The salesmen are friendly but the cars I test drove both had issues. Minor things but definitely not something I want when financing a vehicle.

Fo
Review №4

I have been to this place a couple times. My first time was awhile ago and I have been back since. Its a great dealsership because they have all types of cars. The sales team does not push one particular brand on you which I love. They are extremely knowledgeable a friendly. Kenny Car helped me out and I ended up getting a nice deal on a slightly used car. The price was right and the car ran fine! I have been back since. Kenny and I stay in touch and Ill be sure to call him when I get my next car.

Fa
Review №5

Purchased my BMW vehicle from Kenny. He was such a great help! He made sure he did everything he could to get me exactly what I was looking for. Great kind amazing service definitely recommend!

Ch
Review №6

Amos was a great salesman. He was patient and helped me get a great price on my 2015 Ford Mustang. Highly recommend anyone personally ask for him when looking for cars in the Kalamazoo/GR area

Su
Review №7

Amos was amazing big help, professional, and made the process super easy! We love our new Tahoe! Thank you Amos and Kenny!

Ri
Review №8

I just bought my first car from Kenny Buron. He found a car that was everything I wanted and then some. He also made that received the best deal he could offer. Thanks to Kenny my first purchase was a fair and enjoyable experience. If youre looking for a car Id definitely recommend giving Kenny a visit!

Je
Review №9

Bought my new vehicle with Kenny!! He was the absolute best! Would defiantly recommend him for all your vehicle needs !!! Thank you MotorMax of GR!! :)

Er
Review №10

Just purchased my 3rd Vehicle from them! First one was in 2014 went to look at a few cars and to see what our options were if any(credit wasnt that good) and to our surprise we actually got approved and they made sure we stayed within our budget. Unlike most car lots the sales reps hound you not here tho! Walked out with a new car that day!!! Went back in 2016 for second one and just 2 weeks ago got 3rd! Never had any mechanical issue either just the normal maintenance n wear n tear!! Still driving my first purchase from them til this day🥰 Deff recommend!!

Ca
Review №11

Friendly, kind and patient. Service was great!As far as the vehicle we purchased i would have to say there was a lot yet to be desired. All door jams were dirty, the visors had dirty hand prints on it and even could have had a better vaccuuming! The vehicle is in pretty good shape for a 2019, just dirty and not very appealing! For that reason i gave the overall 4 stars.

Ro
Review №12

I was very impressed with Motor Max. I dealt with Amos. I bought an older car and they put it on the rack so I could inspect it. Answered every question I had. Amos came in on his day off for my convenience. I highly recommend them. Best part, really nice folks.

Le
Review №13

Kenny can! We had a great experience at MotorMax working with Kenny. He was down to earth and didnt sugarcoat anything! He went above and beyond getting us into our vehicle. Kenny does not disappoint!

Ca
Review №14

They sold a truck that had a frame that was literally cracked in half and had frame damage in other spots as well. They were aware of this damage as well. Wouldn’t touch this dealership with a ten foot pole

ca
Review №15

Kenny is the BEST! Professional and efficient, he is not a pushy salesman. He is courteous and helpful and very honest. We just purchased our 4th vehicle from MotorMax. They always have a great selection and vehicles are priced to sell. I highly recommend MotorMax!

Ca
Review №16

This has been the best car buying experience I have EVER had. Top notch service from all, but Kenny B was the person that brought it all together and made the entire process not only seamless but enjoyable. It is very obvious that Kenny has a great knowledge and passion for what he does. More importantly, he is a great person and father. Overall everything was wrapped up under 2 hours, but I could have spent the entire day sharing stories and laughs with Kenny. Cheers to you. Continue to do what you do!

M
Review №17

Great place to find your next car/truck! Kenny helped me find the perfect vehicle for me and got me on my way with financing quick and easy! Will send all my friends who are looking for vehicles here. can’t say enough about how good they are!

Ni
Review №18

Bought a car from Amos 3 weeks ago and I couldnt be happier with it. The guys there are great! Highly recommend

Au
Review №19

Had the best car buying experience today!!! Kenny’s accent and sense of humor made it feel like I was buying a car from a friend rather than a dealer. He got me an awesome deal and a beautiful SUV to fit my large family! Also I planned to spend forever at the dealership however... I was in and out in about 2hrs. Thank you so much Kenny and Motormax of GR! We love our new ride!!!

Vl
Review №20

Mechanic Aaron is a joke. This guy couldn’t fix a hot wheels let alone a real car. He’s rude ignorant and lazy. This place is hit or miss they take the car straight off the repo line and onto their lot. If your car develops any issues your best bet is to take it somewhere else and pay out-of-pocket to get it fixed. Their mechanics are a bunch of clowns

Pa
Review №21

Came in knowing exactly what I wanted, had done my research. Salesman Isaiah warmly greeted me, making sure I had everything I need. Dealership was willing to work with me on getting the right deal for me. Most importantly for me, Isaiah was very focused on whats best for me, and what he can do to make my experience with them better. He really went above and beyond.

bl
Review №22

Motormax Gr sold me a faulty car. I made multiple phone calls, brought my car up to motormax Gr so they could check my car heat. They kept leading me on .finally when winter reached I couldn’t take it anymore and had to go else where where I paid $1500 for my heat to be fixed.

Cr
Review №23

My husband and I bought our last 4 cars from MotorMax. We bought our last 2 from Amos. Amos went above and beyond to help us get a car with our financial/credit situation. If you are in need of a car, and want an honest person, I would highly recommend Amos. When we are in need of another car, Amos at MotorMax, will be the first person we call.

Je
Review №24

This is a stereotypically shady used car lot that employs salespeople who play games with you and communicate TERRIBLY. Im talking about you sales manager Kenny! Kenny got me so excited by giving me a great offer for my car. He made it very clear that this price will be the same whether I trade my car in for one of their cars or I just sell them my car for cash. However, he aggressively pushed me to trade my car in for one of MotorMaxs overpriced used cars. When I made it clear that I just wanted the cash, Kenny told me that he has to get the deal approved by the buyer who I JUST missed. Thats when Kenny stopped being a super accommodating, fun, and cool salesperson. I had to call him to get an update about my car once the buyer was available again. Kenny then informed me that Id lose $2,000 if I didnt want to trade in my car for one of their overpriced cars. I was ok with that sudden change because I managed to find a used car that I wanted to trade my car for. So, I decided to make the 1 hour drive to this dealership. Im so glad that I confirmed things with Kenny right after I left. He told me that now, the buyer doesnt want my car at all no matter what since he just purchased a very similar car (and doesnt want two of the same cars on his lot God forbid). Although Kenny knew this, he chose not to call me up. I couldve driven 120 miles round trip for nothing. Of course, Kenny tried to be empathetic and totally threw his buyer under the bus. I asked him to call me up when that similar car sells so that I can make the trade. Of course I hear NOTHING from Kenny for weeks. After a few weeks, I called him up and found out that this similar car sold in 1 day and now theyre interested in my car again. However, he claimed that used cars are now worth less. So, hell probably have to offer me significantly less $. I then went to their website and noticed that none of their used car prices have gone down in price. Nonetheless, I found a car that I wanted to trade my car in for. However, it was nearly impossible to get a hold of Kenny. Instead I sent an inquiry about that used car via their website. Regardless, nobody got back to me. I finally got a hold of someone the following afternoon and I was informed that the used car sold that morning. Overall, Ive had a TERRIBLE experience working with this dealership. I wasted WAY too much time making 2 round trips to check out their cars on the lot and the 100+ cars on their website. I HIGHLY recommend that you steer clear of this dealership and save serious $$ by working with a private seller via FB Marketplace, Autotrader, Car Gurus, or eBay motors.

Pa
Review №25

Great experience second vehicle Ive purchased from this location. Go down and talk to Kenny he went above and beyond to make our vehicle awesome.

Gr
Review №26

After dissapointing searches and a few let downs at other dealers, Kenny was able to find me exactly what I needed and did everything he could to help me get in my new truck. Buying new vehicles isnt always easy, but Ken did a great job, made it enjoyable

Na
Review №27

Very kind! Amos helped me find a very nice car! I am very happy with my purchase at Motor Max

Ka
Review №28

I worked with Kenny Buron and he was awesome! Made life easy and worked with me. I just had my bankruptcy discharged a few days ago and he helped with my trade in too! I will do business with them in the future for sure.

Ta
Review №29

Do not buy a lemon! I bought my truck less than 6 months ago and I already have speed sensor issues transfer case issues break issues and exhaust issues and o its slamming in and out of gear as I drive! When I call all they say is u have a Awsome warrianty man i would use that lol if the number u gave me would work no help no lead nothing sad I have all the issues already i should not have to stress about FINDING a warranty repair shop already hence why im buyi g a new car!! Just think before you buy here

Al
Review №30

Might as well avoid the middleman and just burn the money in the fire. This place is overpriced and full of junk. I don’t even think the mechanics are certified terrible terrible work

Aj
Review №31

I came to motor max not knowing what I wanted and I was instantly greeted with a smile even through the mask by Glenn Murphy. Glenn was extremely professional and charismatic throughout the two week process. He was patient with me and honest in my search for the perfect vehicle. I am in customer service myself, and he blew me away. I would highly recommend coming here to purchase a vehicle. Ask for Glenn, he is the best!! Thank you so much I’m happy with my 2016 Ford Fusion Se hybrid.

Je
Review №32

Isaiah was awesome. Went above what I expected. Fixed any issues I had and got me a lower interest than what I thought would be possible. No pressure and total good experience.

xX
Review №33

Amos was great to work with. Gave me a few options but took my needs and budget and got me it the right vehicle. Had a small mechanical issue shortly after purchase but he was great at getting diagnosed and they got it fixed!! Will be coming back in a few months for my daughters new wheels!

St
Review №34

I got my vehicle earlier this week & that’s all thanks to Glennn!! 10/10!!

Ch
Review №35

Wife’s car died and needed a new one ASAP. Great group of people, took care of us well and got us into a new car within no time. I definitely will be doing business with them again, especially with Amos Ayers who made it all happen.

Ro
Review №36

I purchased a Chevy truck as is with some slight damage and needing maintenance. The agreed upon price was fair and the purchase went smooth. The permanent plates and registration came to me by mail in just a few days. Mike James did a great job.

Ju
Review №37

Isaiah Ayers and the team really came through, they really look for any and all avenues to get u in a car with best prices.Love it

P.
Review №38

Isaiah Ayers Very helpful, and quick got me into my truck with great payments and was a fantastic experience. Highly recommended!

Da
Review №39

I used the internet to inquire about a vehicle. Kenny Buron called me back right away. He was professional and courteous. Financing was easy. I was impressed with the variety of vehicles on the lot as well.

Ki
Review №40

Man love this place really good service the guys who work here are excellent recommend this place to any one shout out glen 👍

Sa
Review №41

Review of Kenny Buron at MotorMaxWow, where do I begin?! After dealing with several salesmen and being disappointed time after time we happened to come across Kenny. We were dead set on a different more expensive vehicle that happened to sell at the exact time we voiced our interest and instead of pushing us towards spending more money he found us a cheaper SUV with lower miles and in extremely nice condition. It had everything our family needed! If you need a car call Kenny, he’s a good guy, puts your needs first & his thick accent will make you smile.

Ve
Review №42

I love the guys there. They took my ugly little HHR and sold me my baby Louise. I am still so grateful for the help I recieved there.

Ju
Review №43

I had a great salesman helping me. Bryan C did an awesome job even when he had to multitask between customers! Was a better experience than I thought it would be. Ill be doing future business here with MotorMax.

Ka
Review №44

Purchased a car on a whim a couple weeks ago and Glenn was very knowledgeable, helpful and efficient. I would absolutely recommend buying here and I hope to do so again in the future!

La
Review №45

This is our 2nd visit to do business with the folks at Motormax of Grand Rapids, and I can say that this time was even better. Our salesman Kenny was outstanding and set us up with a really incredible deal on one of the vehicles from their stock. I can not say enough about how good these folks treat their customers, truly a great experience.

Ja
Review №46

I just purchased a beautiful Lexus from Amos at MotorMax of GR. He was very knowledgeable and helpful, answered all of my questions, and offered me a very reasonable price. This was definitely a positive car buying experience for me.

no
Review №47

This place gets you in with a certain vehicle and then runs your credit and then try’s to swing you to a lower model but the same money. A word to the wise. If this place can get you financed so will someone else. Check your credit and find out who checked you out. Then go to them in person. This place doesn’t deserve anyone’s business. They truly prey on the compromised. Sorry not sorry.

Jo
Review №48

Isaiah helped me getting the deal I needed not only with the price and financing of the truck I wanted but with my car insurance as well he had a great attitude and made it feel like he actually wanted me to get what I wanted and was honest with the product.

Ta
Review №49

Thank you MotorMax for helping us get a dream on the road!! Thank you Kenny for all the help, understanding and great deal on the Truck !!! I will recommend this business to anyone!!!!! A huge thank you!!!!!!!

Jo
Review №50

Our first experience at MotorMax was nothing less then Phenomenal!! I would highly recommend and I only hope to do business with them in the future. “Famous Amos” was kind, considerate, trustworthy, informative and understanding of our situation and our financial advisor Chris was REMARKABLE at his job and made the deal work out at all cost! I honestly could not say enough how happy we are with our purchase and the service provided to us. Thank you guys and keep up the great work!!

Ri
Review №51

Zeke is the best!! Took care of all are needs and got us the truck we wanted!! Excellent service!!

Lu
Review №52

Mike James was awesome!! He got me my dream car of a 2013 Cadillac ATS, I definitely recommend coming here if you want a really nice car, very professional work

Jo
Review №53

Mike James got me in my dream car with little to no issues. Super nice guy that will put in good work to help you out and make sure youre happy. Great selection of cars on the lot too.

Sh
Review №54

I appreciated my experience with MotorMax from beginning to end. I started the process of buying my car with their online form which I found to be easy to use and helpful. After that I got a call and personal attention from Kenny who made the process quick and easy. It couldnt have gone more smoothly. We love our car and are confident to recommend MotorMax to others. For great service, ask for Kenny. It was a positive experience all around.

Ha
Review №55

Between Kenny & Isaiah my car buying process couldnt have been smoother. They made everything quick, easy, and understandable for this first time car buyer! Very appreciative of the above and beyond service I was given & the kindness from both of them! 100% would recommend!

Na
Review №56

Came here to replace my totaled car. Amos was honest and accommodating but not pushy. Loving my new (used) car!

La
Review №57

Great service and very helpful employees!

Ji
Review №58

Motormax is the worst to deal with. They are shady. Telling you everything is in great or perfect condition. You look it over and find issues. They say they will fix. But when they fix it they damage something else. They never end up fixing it completely. You will end up spending way more money than you thought. And they will take weeks to fix something while damaging something else. They are the biggest, shadest con man I have ever heard about. Run as fast as you can away from there.

Br
Review №59

Isaiah was awesome to work with. Made the car buying process enjoyable. The sales manager (can’t remember his name) was fun to work with. Very energetic. Got me the car I wanted at the price I wanted. Could not have asked for a better experience. The car I bought needed some work done to it. The management did everything I asked and was very helpful with that process. Even gave me a little upgrade to the parts I had replaced. All in all great experience. If you need a new car go to Isaiah at MotorMax. He And the team there will take care of you.

Je
Review №60

My experience with this establishment is unsatisfactory. I first arrived on 9/29/20 to see if a vehicle was still available due to not seeing it on the lot. Kenny apparently a sale associate (his clothing did not state anything professional) stated that the vehicle might be sold that a customer took it to the bank for a check and has not returned yet. I asked if the sale of the vehicle did not go through if Kenny could call me, he took down our number and stated he would call. On my way home later that night, I noticed the vehicle was on the lot, with no phone call from Kenny! The next morning I arrived at this dealership before they open. I was greeted by a salesman who I told what aspired the day before. He told me he would get someone to help me. Kenny (again not dressed professional) came out. I test drove the vehicle and told him that my son would like to purchase it. Kenny took down all my sons information and I left. Later that day Kenny asked my son for more information for the purchase of this vehicle and it was sent to this establishment. Apparently, some miss communication took place between my son and Kenny. I called and left a voicemail for Kenny 9/30/20 at 2:36p to see what was going on this this transaction. My son nor myself received a return phone call even though they are open until 8:00pm. 10/1/20 at 10:03am (they open at 9:00am) Kenny called me, he stated that my son was suppose to just show up after work to sign the paperwork. I stated that there must have been some miscommunication and if he could please tell me what the cost of the vehicle and payments would be I would get ahold of my son. Kenny said ya, I can get that but..... They sold the vehicle last night! I hung up!I will never recommend this establishment to anyone. This business fail to meet their customers needs, with poor quality of service. Apparently this establishment does not know the GOLDEN RULE: Treat others as you want to be treated. Customer service is about personally making any effort to make your customers happy. I guess a return phone call is not in this establishments policy!

Br
Review №61

They are great! Ken was my salesman, he was wonderful!! I went in not having the best of credit and he searched until he found someone to finance me, even helped me find reasonable insurance.. He was so patient and helpful..Even to this day, eight months later, If I need help with something(headlight, battery windshield wiper, etc) he tells me to come on in and helps me out with it..I highly recommend Max Motors,(especially Ken)!

Jo
Review №62

Great bunch of people here, willing to help you no matter what youre looking for. Kenny in sales set me up great with a beautiful F-150. Highly recommend asking for Kenny if you come in!!

Mi
Review №63

I needed a newer sturdier car for winter, Kenny hooked me up with an awesome Subaru Impreza. Even took my current car as a trade in. Awesome customer service and great prices if youre looking for an affordable car with great performance and reliability then I highly recommend this place.

Gi
Review №64

Excellent customer service. My man Glenn expedited the sale flawlessly. The laid back approach makes the buyer feel relaxed and at ease, which is a feeling most dealers struggle to achieve. They also have a very nice selection of reliable vehicles on lot. They work with lenders to get you the best possible rate regardless of credit history. Overall the experience was a joy for me. Will definitely buy from motor max again in the future

La
Review №65

No one wearing facemask. Yet they require us too

Be
Review №66

Isaiah was a great salesman. Helped me out immensely with my BMW X3, He went above and beyond making sure I got just what I needed.

Ke
Review №67

We have bought 4 cars over the years from them and have been happy with every single one! Such great prices and customer service!!

Tr
Review №68

I can’t rave enough about how much Mike P has taken amazingly good care of me during both of purchases. Not only making sure I’m in a great vehicle but ways to improve my credit as well all with extreme compassion. I recommend everyone to him

Ch
Review №69

Purchased two vehicles from this fine business. Friendly staff and competitive pricing. Sales and finance services are willing to work very hard to make sure everything is perfect. Kenny was our salesman and he had such great energy. Highly recommended by our family.

Ca
Review №70

Kenny is an awesome guy bought a Ford Fusion about two years ago unfortunately it was totalled. Went back three days ago and walked out with an awesome deal and the keys to a Grand Cherokee and I love it. Great staff. Great deals. Great cars. What more do you want at a dealer.

T
Review №71

Very good service and famous Amoswas very helpful and very pleasant and professional

Al
Review №72

Kenny really worked at being upfront and transparent about the process, what I could get. And honestly, he went above and beyond to get me the car I wanted. If you really need a car, see Kenny!!!!

Su
Review №73

Mike and Glen were great to work with. We had fun buying our car from here, treated with respect and really listened to what we wanted. Defiantly will go back when we need another car.Thank you guys and everyone at MotorMax!

Co
Review №74

Shoutout to Isaiah brody truly cares and made sure I was taken care of ten Outta ten

De
Review №75

Motormax of GR is a great place to go to. The staff is super helpful and flexible. I was able to get a car above the class I was able to afford for a great price! Thank you Amos for all of your help!!! Im going to enjoy this new ride!

LI
Review №76

They had me drive 3 hours for a car with many many issues, when I specifically asked over the phone whats wrong with the car.

Ju
Review №77

We brought a town and country van from salesman Amos and he was so helpful and so nice. Anyone that goes to motor max ask for Amos he is really helpful

Be
Review №78

Amos hooked me n my bf up w a quality malibu ! Go to him n get yrself a new whip

Ra
Review №79

MotorMax was amazing for us and our family! We had been searching for a white Land Rover LR4 HSE with black rims and details and they had one. We called and although we could not be there until after closing (We live 4 1/2 hours away) they stayed open and got us in and out quickly. In fact, Kenny had all of the paper work together when we arrived and it took no more than 15 minutes from start to finish. Thank you Kenny and thank you MotorMax!

Pa
Review №80

I worked with Isaiah this afternoon, he was great to work with. He worked his magic and got me into the vehicle of my choice. I will definitely be referring my family and friends to him.

Pe
Review №81

I just bought a Jeep Renegade from MotorMax and I love the car! They gave me a great deal on my trade in and my salesman Mike James was very helpful. Thanks to everyone on the MotorMax team!

Ca
Review №82

My wife and are return customers. Glen and Mike were class acts and fun to work with. They were kind and extremely helpful. In less than 4 hours, my wife and I left with a great vehicle at a even better price. Thanks again guys, we will be back!

Ra
Review №83

I had an a awesome experience at motor max. Amos helped me get my car absolutely love it. It was a really good atmosphere and it was easy to find the perfect car. He worked with me online and over text while I was at work to make the process go quicker so I was able to just pick my new car up after work. Never had a dealer who was more friendly 10/10 recommend finding your car here with Amos.

Je
Review №84

They are absolutely wonderful!!! They help any way they can! I worked with Mike and Anthony and they went above to make sure I was a satisfied customer! I’ve purchased two cars from them and wouldn’t hesitate to purchase again or refer people, they’re awesome!

Mo
Review №85

This was my first experience working with a dealership and MotorMax made its a great one. Isiah was super helpful, pointing out good and bad things about different cars I was test driving. He was able to fit me perfectly in the right car for me, and closed the deal fast. I couldnt be more thrilled with my choice of using MotorMax

Br
Review №86

I was well received by staff. I appreciate their services to customers.

tr
Review №87

Decent used car dealership. Isaiah was upfront and honest with me and pointed in the right direction on the right car for me. Process was fast and painless. Would shop here again.

Jo
Review №88

This is a great place to buy a nice used car! My husband and I were in a full panic after his car broke down, and we’re worried that we wouldn’t be able to afford to get him a new one. They made us feel very comfortable with the purchase, and Isaiah helped us find the best financing option for us to get us into the best car. We were able to leave with a car that was even better than what we hoped to get with financing that made both of us feel very relieved. I would highly recommend doing your car shopping here, and ask for Isaiah if you can!

An
Review №89

Mike James helped us out and went above and beyond to help us. The team at motor max was incredible .we will be coming back for our future needs. Thanks to them our life has been changed way beyond our car purchase.. My husband is a disabled vet and helped us to get in and out of each car we test drove.. We thank you all so very much..

Er
Review №90

I have bought multiple cars from Motor Max... They always seem to have great cars with better option packages then other dealerships. Best part is they take requests! Ask for Chris

Ch
Review №91

This my first experience with Motor Max and I was very pleased with the experience!! I bought a Ford Flex a couple months ago and couldn’t be happier. I worked with Isaiah and Mike and they were great! They gave me a great deal on my trade in and on the Ford Flex I bought. I will definitely recommend them to anybody looking for a vehicle. Thanks guys!!

SO
Review №92

Please go ask for Mike James I highly recommened him he is sincere in his job description in will really help you. Just tell him Eyvonne sent you awesome experience with this dealer at Motor Max!

Ma
Review №93

I bought a bad lemon 2017 gmc yukon denali in May from this place let me tell you i regret it was an almost 40,000 vehicle..next day of purchase i realized no a/c and no left side tail light i called glen he said they could not fix because shop was closed due to covid very strange because body shops and mechanics were open i told him i really neded the a/c i had my newborn and of course if i bought a new car is because i needed a car to rely on it was anight mare to deal with Glenn would never return the calls he would always say i ca you nack well a day or so would pass by and nothinh so there i waa calling back y rhen he already sounded bothered well i was bothered too that i had no a/c and it was almost 95 degrees i have to work so i needed to take my kids to day care..well after a month or so of me calling like 20 times finally was fixed... i already had to replace the started which it cost me almost 600 dollars last month. This truck was not inspected before reselling it... i called again to get a refund for the warranty i had on the previous vehicle i trade in since i had bought one and never used it guess what i called anz they said glenn was busy they would have him call me he never did., i also talk to kenny who took photo of my license but again i nevred hear back .. i will file a complaint with secretary of state and BBB about this place about their practices so more customerz are aware i waited to make this review to see if they would help but nothing .. (the first time bought a car from them in 2018 i bought it from mike who was very very nice but this second time experience was horrible with Glenn)

is
Review №94

This dealership were awesome and super Friendly! You feel at home and they give you so much trust with handling their cars and testing driving them! You feel comfortable and don’t feel pressure into jumping head first! Highly recommend them!

Sc
Review №95

Thank you Kenny for all your help on getting me this truck

Je
Review №96

We had an awesome experience at Motor Max in Grandville. Everyone was very professional and informative and took the scary out of car shopping. The owners and staff are very personable and want to work hard for you. Glenn helped us get a great car at a great price and we couldnt be happier with the customer service and the vehicle.

Ja
Review №97

Great Experience with Motor Max!! The customer service is excellent. These guys are not pushy and work to help get you in something that is in your budget and as soon as possible. Mike James helped get me a reliable car and I was able to drive off with it the same day. I recommend if anyone is looking for a car, go to Motor Max/

Ta
Review №98

I recently visited motor max and seen Isaiah.. he was kind and did everything he could to get me right. I appreciate everything and his effort.

Je
Review №99

Thank you Amos and Anthony for all your help today in the purchase of our new to us vehicle. Weve bought several cars from Motor Max over the years and will continue to do so because of the great service and friendliness of the staff there!

ky
Review №100

Kenny has helped me ever step of the way and got me a great price on a Chevy Tahoe that I absolutely love. He took care of some minor searches and rim I was being picky about. Now he’s got me stylin and profiling. Great service!!

Information
48 Photos
100 Comments
4.2 Rating
  • Address:3660 28th St SW, Grandville, MI 49418, United States
  • Site:http://motormaxofgr.com/
  • Phone:+1 616-261-1600
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
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