user
Audiology Associates of Southern Oregon
1665 Williams Hwy, Grants Pass, OR 97527, United States
Appearance
Audiology Associates of Southern Oregon
Comments
Je
Review №1

Wonderful staff and doctors. Got an appointment fairly quickly. Dr Berg was very helpful explaining my hearing loss and what the possible solutions were. I chose to have aids, and was fitted a week later. Something for every budget. Very professional, I would highly recommend.

Sc
Review №2

The ultimate model of professionalism in Audiology in every aspect!!! From the incredible feeling of welcoming given by reception staff, the relaxing reception ambiance and a simple enrollment procedure. This is just the beginning!!All the very talented Doctors of Audiology are absolutely devoted to helping, advising and explaining what would be in YOUR best interest in regards to your hearing needs. Not a sales pitch anywhere in sight, only the deep desire to provide the very best service to you. The end result is total satisfaction and this company will go more than the extra mile to ensure that is what you and they achieve.

Th
Review №3

It was great. Dr. Berg saw me ahead of my scheduled time. His exam, etc was professional and he took time to and answer my questions I had and to explain how things will work when my warranty expires.

Ch
Review №4

Great experience. The office staff were friendly and efficient. Minimal wait times to see the doctor. Doctor Chris Berg is one of the best doctors I’ve ever seen. He made me feel comfortable and was very attentive to my needs. Following a hearing test, he explained what the results were in terms I easily understood. He explained my hearing loss in detail and my options for improvement. He never tried to upsell me on hearing aids. I decided which option would best help me and he was able to fit and adjust immediately. What a difference; I knew my hearing was going but what a difference!Highly recommend Audiology Associates!

De
Review №5

We appreciate the time and patience provided to my elderly mother during the initial testing, fitting, and placement of the hearing aids. My mother is enjoying her new hearing aids, and they have helped tremendously with her hearing. The office environment is very clean and made us feel safe. All the staff are professional and very kind. We like the convenience of having this service in the town of Grants Pass. No need to travel to Medford.

Mi
Review №6

Everyone there is great and very knowledgeable, would highly recommend them to anyone needing help with your hearing.

Su
Review №7

Im very pleased with Audiology Associated. I had to come in unexpectedly as I was having some issues with my new rechargeable hearing aids.I was seen during their lunch hour.Thank you DR. Jeff and staff. So far this set is doing what they are made to assist with my hearing condition. I have been with Audiology Associated since 2005 with the Dad, Dr. BERG. Hearing is my upmost concerns over my health. Thanks again to all.

Ka
Review №8

Audiology staff go beyond their assigned duties in helping you in all areas from ccleaning your hearing aid, purchasing batteries or showing you to a room to wait for Jeff Berg. They treat you with upmost kindness. I had accidentally lost my hearing aid from building to my car. I immediately started looking for it and went back to the office. To my surprise, all available staff and Jeff Berg started helping me trying to find it. Michelle found my hearing aid, and gave it to staff. I inquired as to where she was so I could personally thank her. They are awesome and I highly recommend them to anyone with hearing issues.

Se
Review №9

Very friendly staff. Dr. Jeff was great, provided options after my hearing test which is very beneficial. I might actually enjoy wearing hearing aids.

Ro
Review №10

Audiology associates of Southern Oregon is a truly special place for those who are hearing impaired. Highly trained professionals give personal recommendations for each person for whom they see. They are not salesmen but make a treatment plan based in the individual problem found. Their service is outstanding. The quality of their hearing aids is state of the art. Excellent staff make you feel comfortable. Cannot do better than this business.

De
Review №11

Very pleasant staff. Office was clean, organized and pretty. Able to help solve my problems within minutes upon arrival. So glad I found them and rates are very reasonable!

D
Review №12

Glad I found this place. Really great service, Dr Berg is the best. I have had hearing aids for a long time and Dr Berg knows what hes doing and answered all of my questions. There is still some adjustments to be made, I go back in 2 weeks after I get used to these new aids .That is to be expected. Very friendly staff and very helpful. Five stars all the way. 🤗

Jo
Review №13

Dr. Berg was always on his toes and gracious at updating my rechargeable hearing aids

Pe
Review №14

Friendly staff and Jeff was excellent in showing me my new hearing aids. Will recommend to all my family and friends.

Mi
Review №15

Warm welcome. Bright cheery reception area. They are wonderful about explanations and options. Terrific service!

Di
Review №16

Excellent, efficient, professional, informative information.Great friendly office staff. Thank you for helping me be able to hear thebirds and frogs again. Also, Not as frustrating for my friends and family to have to repeat.....

Je
Review №17

Friendly staff, very efficient, clean and professional office. Takes time to be sure that all questions and concerns are answered. I would recommend them!

Be
Review №18

I am hearing things I havent heard in years. The audiologists was attentive and responded to all by questions and concerns.

Be
Review №19

I had them make swim ear plugs. They were attentive in ensuring the mold was as perfect as possible. When they arrived they scheduled a fitting which was nice. If they leak water I can let them know and they will make sure I get a pair that works best. Fingers crossed!

Ce
Review №20

The Berg Family at Audiology Associates has been taking care of my hearing aid needs since the 1980s. They are great and I recommend them.

Pa
Review №21

I was very happy with the service I received today. They explained things so I could understand how to use the hearing aids correctly. I am 83 years old so needed someone to show me without having to read the instructions. I hear much clearer now then I did before with my old hearing aids.Thank you Audiology Associates for your caring concern.

sh
Review №22

This is the best audiology appt. I have in a long time. Staff is exceptional! Dr Byrd is very thorough & exceptional!

Te
Review №23

Jeff Berg is the best! He will take the time to listen and answers any questions or concerns you have. Every staff member I have come in contact with has been very friendly, pleasant, helpful and professional. I highly recommend them.

Ra
Review №24

Had to replace my last hearing aid. Was in and out in 15 minutes. Great service and very nice and knowledgeable people. I highly recommend them!

Ma
Review №25

Efficient and professional service. Its always a pleasure to work with the staff here.

De
Review №26

ALWAYS professional, kind and caring. Great staff and great service!

Sa
Review №27

Excellent service. Thorough, friendly and very qualified. Dr. Berg wasn’t rushed, answered all my questions and made improvements to my hearing aids when I thought they were perfect already.

Cr
Review №28

Excellent professionals, a staff that is friendly and supportive, they are simply the BEST!!

Su
Review №29

Dr. Berg and his staff at the Audiology Associates of Southern Oregon are the best! He is kind, caring, professional, and has been very helpful to me. The office even provides a drive through window for hearing aid checks, cleaning, etc. They provide excellent service for their patients.

Ra
Review №30

Im 41 years old and even though its not considered old, its also not young. So being told I needed hearing aids was difficult at first. Once I got to the office of A.A.S.O, my anxiety and overactive mind quickly receded. So patient, positive, understanding, and informative every step of the way. Even dealing with two defective hearing aid sets.

Ba
Review №31

Very nice office very neat and clean. Everyone there was pleasant and helpful. Would recommend to friends. Thank you! Barb Smith

Cr
Review №32

Every visit has been friendly and professional. Any time I had a problem with my hearing aids it was handled the same day with repairs that corrected the issue.

Ve
Review №33

Everything was as i expected. very concerning attitude and ready to teach me about what i need to know. very truthful.

He
Review №34

I look forward to my appointment with Dr. Berg every year. He is knowledgeable and personable. He take all the time needed to answer my questions, and gives me good advice.

Re
Review №35

I just got new hearing aids from Audiology Associates. The hearing aids work great! It is nice to hear what people are saying again. Audiology Associates are wonderful to work with. They are good listeners and really know how to help.16 months later I couldnt hear as well and I was having trouble putting one hearing aid in one ear. Craig Berg kindly showed me how to put it in. I had temporarily been trying to put it in too deep and was breaking a connecting wire. Problem solved! Also, I couldnt hear as well in the other ear and thought my hearing was getting worse. I was relieved to find out that hearing aid wasnt working.Yippee! It wasnt my hearing getting worse in that ear and Mr. Berg quickly got it working again. All problems solved within a 10 minute visit and there was no charge. I really like and appreciate how Audiology Associates do business. And the office support staff are knowledgeable, helpful and friendly. Thank you Audiology Associates! I really appreciate how you do business!

an
Review №36

I am very grateful for the compassionate expert care That I received, the staff was wonderful and Dr. Craig was great, very knowledgeable.Michael Heusser

Ja
Review №37

We enjoyed working with Jeff and everybody else, and we are looking forward to working with everybody there. More like family than a business.

Br
Review №38

This outfit is simply the best around. They never try to sell anything unneeded, and will work tirelessly to get everything adjusted optimally. And they are super friendly.

No
Review №39

Positively impressed with the professionalism of the doctor in recognizing weaknesses of the original hearing aid provider.

mi
Review №40

I love this place. No waiting weeks for appointments. Free consult.

Ka
Review №41

I love going to my audiology appointments. The staff are so helpful and friendly and my audiologist is so wonderful!!! Im so thankful!

Ga
Review №42

Brand new facility. Wonderful staff. Highly ethical doctors.

Da
Review №43

Nothing but the best. All the people at Audiology Associates have been friendly and very professional.

Ty
Review №44

Professional staff and very friendly. Very helpful

Ma
Review №45

I noticed the Doctor was not very focused on my issue(Tinnitus) There was for a hearing test, he never gave me a copy for my records. It was about selling me a hearing aid, with out very good results. He also was not very explanatory for discussion about my visit there. Just to sell. It seemed.Maybe after they read this they start to be more professional.

Ra
Review №46

I was kindly greeted. The paper work was simple and straightforward. The doctor greeted me promptly and explained every detail thoroughly. Fitting and follow up appointments were easy and flexible. A great choice for your hearing loss needs.

Ri
Review №47

They really know their stuff!

Su
Review №48

Matthew at Audiology Associates tested my hearing. He was professional, personable, thorough, and informative. I would recommend him to anyone. The staff was friendly and efficient & I didnt have to wait. The office was clean, easy to find & had plenty of parking. It is also wheelchair accessible including the type A accessible rest room.

Da
Review №49

Dr. Dugan listened to my inquiries and responded to each with valued clarification. Service is more than expected and do appreciate how thorough she is regarding customization of hearing aids to my specific level. She speaks candidly of what to expect in improvement of hearing and provides me with anticipated events for which I might encounter.Staff are super cordial and atmosphere in reception is very positive.

Ra
Review №50

Dr Jeff was very friendly & efficient as usual. Hearing aides cleaned well & good advice given for future care. A very enjoyable visit.5-11-2018: Had another great visit! My right hearing aide had quit working. Dr Jeff had it fixed in 5 minutes, service as always with a smile, both with Dr Jeff & the front office staff. Ive been with since 2010 & have always had great service!!

ma
Review №51

Great Service, very polite staff-they care!

Ch
Review №52

What a great place. We were greeted with a smile while walking in the door. They took us right in where Dr. Explained a myriad of facts and then got right to the job at hand. A very pleasant office and Dr. Berg was extremely thorough. Thank you for the great service.

Pa
Review №53

Dr. Jeff Berg and staff are so great. I highly recommend he and his staff. I have been going to his office in Grants Pass (Oregon) for quite a few years and always have been so very impressed with the care and attention to details regarding my hearing needs, he comes out into the waiting room and greets me like a friend he is glad to see, he happily invites my spouse into his office with me so that we 3 can work together to make sure that my hearing is at its best, I never, ever feel rushed, I am taken at my appointment times, and I am very, very satisfied that because of Dr. Berg I am getting my needs met, and delighted he includes my husband because he is then more aware of how we can continue to improve our communications concerning my hearing loss. Dr. Berg is a very understanding, personable person & a great communicator and he always makes sure all our questions are answered, and never rushes us. Thank you Dr. Berg & staff.

Mi
Review №54

So easy to work with! Super friendly. Take the time to listen, ask questions, and problem solve. Have always been impressed with Audiology Associates! I would recommend them to anyone. I am a middle aged woman who wasnt ready to wear hearing aides...but they made it painless and easy! Even helped find financing to cover what my insurance didnt. What a blessing! When Im there...I feel like the most important customer in the world. Even the ladies up front are friendly and personable. THANK YOU!

Se
Review №55

Very personable and kind staff. My personal schedule was complicated and they were patient, pleasant and very helpful in getting this appointment at the best time for me. Dr. C. Berg explained the entire process, before and after testing and thoroughly explained options. He was also very pleasant and professional, I would definitely recommend them for all your hearing needs!

Ro
Review №56

I have been dealing with Audiology Assoc. for a number of years now. They are so easy to deal with and always flexible on scheduling, trying new products and just in general running a great operation. I highly recommend them to anyone needing hearing aids or dealing with ear problems. If they cant fix it themselves, they will recommend someone who can.

Mi
Review №57

The staff was very professional and friendly. I was welcomed as I went it and the paperwork was ready for me to fill out. My appointment began on time. I was never rushed and was told what to expect during the tests. It was very comfortable and non-stressful. Jeff Berg was very professional and made me feel at ease. He explained the results of the tests clearly. I will go back for further testing in a couple of years. Thank you, Dr. Berg!

BR
Review №58

Always professional and have the answers to my questions. Happy with my hearing aids for the last 7 years so far.

Do
Review №59

Jeff Berg has been the consummate professional throughout the process of providing me with the type of hearing assistance I need. Throughout the evaluation and implementation process, he has explained clearly and patiently the needs and solutions available, and he has diligently monitored the fine-tuning adjustments and on-going progress. The quality of care and attention to detail that Berg provides is excellent.

Pe
Review №60

Had a great visit! Hearing aids were cleaned and repaired. My questions were answered to my satisfaction. My quality of life has nicely improved after receiving these amazing hearing aids. Craig Berg is an expert audiologist.

Me
Review №61

I am 80 years old and was a little afraid to get my hearing tested. I was greeted warmly when I arrived before my appointed time and was immediately taken back to the testing room by Dr. Jeff. He explained the procedure in great deal and made me feel comfortable. After the testing, Dr. Jeff presented me with several options as the test revealed that I had a moderate to severe hearing loss. He was so kind and helpful and I decided to go ahead with the hearing aids that he suggested. The fitting procedure was easy and my new aids will be ready in approximately two weeks. Thanks to Dr. Jeff and his kind and careful way he treated me, I will be able to hear again! Thank you Dr. Jeff.

Ja
Review №62

I cannot imagine any of his patients rating Jeff and his staff less that 5 stars. Jeff has always answered my questions patiently and thoroughly...without condescension, no matter how trivial they may seem. His professionalism and amiable manner always make it a pleasure to see him. Most importantly, my hearing aids have improved the quality of my life immeasurably. It is easy to discount the importance of good hearing. With Jeffs help, I have recovered my ability to participate fully in conversations, and particularly, to my delight, my appreciation of music again. When I have had problems with my hearing aids, Jeff has made sure to seem me right away and resolved the problem. I dont know what more I could ask.

Vi
Review №63

This was my first fitting for hearing aides. Jeff adjusted them to my needs and explained the features and took the time to clearly answer all of my questions. The whole experience was very positive. It is nice to deal with caring and professional people.

sn
Review №64

Very comfortable setting and accommodating I’m pleased with my hearing aids This is my first day so will let you know how well they worked later.

KE
Review №65

Wish I didnt have to have hearing loss. Its a frustrating situation limiting my volunteer and social activities.Dr. Berg has help me recovered a lot of my hearing with testing and hearing aids.. They have helped me hear better.Im able to enjoy going out to dinner, movies and concerts. Im back to enjoying myself and not so depressed.Very nice gentle doctors and staff who are always helpful with cleaning and replacing batteries.

Au
Review №66

Answered all my questions and helped me make informed decision about my needs. Would definitely recommend.

ir
Review №67

I have been going to Audiology Associates for several years, ever since being fitted for my first hearing aids. Jeffrey Berg is excellent. He always answers all of my questions and concerns with patience. You are never rushed through an appointment. I trust that I have been given the best care and information about current changes in the hearing aid industry. I recommend them highly.

Ro
Review №68

Jeff is friendly and very knowledgeable with a friendly staff. I hear things I havent heard for years. Still adjusting but loving my new hearing aids.

St
Review №69

Knowledgeable and pleasant to deal with. Made adjustments to my hearing aids that improved them even though I have had them them for 8 yrs.

Ri
Review №70

Cristin Dugan is amazing. She helped us through our darkest hours after my husband was diagnosed with severe tinnitus. Her knowledge base, recommendations and compassion were outstanding. We felt she really listened, was truly committed and sincerely wanted only the best for us. She followed us through our journey and never gave up.. Were lucky to have such a professional in our small community.

Pe
Review №71

I had an appointment at Audiology Associates last week, and as usual everyone was friendly, helpful, and professional. Jeff Berg spends lots of time listening to me and he gives me great explanations regarding my hearing aids. I cant say enough good things about Audiology Associates!

Ja
Review №72

They have worked really hard to make sure my new high tech hearing aides work. Everyone is very friendly and helpful. Wouldn’t go anywhere else in the future. Have recommended them to others.

el
Review №73

I am experiencing sudden hearing loss in one ear. The doctor and staff were kind, knowledgeable, explained the testing and gave me near immediate results. Highly recommend.

Na
Review №74

Great service and products and Dr. Jeff very friendly and knowledgeable will do all he can to make your hearing experience the best it can be by backing up their products and accessories needed for the same. The staff are also friendly and well educated in the business of hearing also.

me
Review №75

Everyone is very nice and helpful.

Ch
Review №76

Have been very pleased with my visits to audiology associates. They have been professional and knowledgeable. They have gone the next step to enhance my hearing.

Jo
Review №77

Great experience for my first time visiting this practice. Good knowledgeable and friendly staff. Would recommend to anyone needing hearing assistance

Da
Review №78

Very professional and friendly office staff. The doctor took as much time as needed with me and carefully explained my options.

Sh
Review №79

Every time I take my husbands hearing aids in to be cleaned, the staff is always courteous, pleasant, helpful and normally takes care of me right away. AND THEY KNOW WHAT THEYRE DOING!!!! (knowledgeable)

En
Review №80

I have enjoyed the professionalism of the staff and Doctor. My new hearing aids work well. I have discovered a whole new world of hearing. I thought I was doing good before but now it is so much better.

Di
Review №81

Great experience. Very friendly staff. Able to get all my questions & concerns answered to my satisfaction..

Ka
Review №82

Very courteous and kind staff.Jeff helped solve a difficult problem.Thanks!

To
Review №83

Most of my friends that have had a hearing problem have gone to two or three hearing aid centers before they could find one that suited their needs. I have gone to only one for twenty plus years and have been very satisfied with Audiology Associates of Southern Oregon. Unlike some hearing centers, they are more concerned about solving your hearing problems than selling you new hearing aids. I would recommend Audiology Associates of Southern Oregon to any one that has a hearing problem.

Br
Review №84

My 4 year old absolutely loves her Doctor! Hes so patient and wonderful with her. The office is clean, easy to locate and park, and staff is very friendly. Would recommend to anyone!

Er
Review №85

Dr. Berg and his staff are outstanding, knowledgeable, caring and very nice to work with. If you even think you have a hearing deficit, this is the specialists you want to see

Co
Review №86

Very helpful and thorough, just wish insurance would do anything in this area!

Br
Review №87

Great place

Ju
Review №88

They are awesome! Very caring and kind super professional. I would recommend them to everyone.

Pe
Review №89

Everyone at Audiology Associates is friendly, helpful, and professional. The audiologists are well trained and dedicated to improving hearing for their patients. I give them my highest rating!

Wi
Review №90

Jeff has taken great care of me for many years. He has shared great information and really the entire staff go out of their way to make you feel welcomed. I highly recommend.

Cu
Review №91

Jeff at Audiology Associates of Southern Oregon is just fantastic. I am suffering from hearing loss and he was so great. Jeff explained the testing procedure and built rapport with me and my wife immediately. He did a comprehensive interview and reviewed all my paperwork and symptomology prior to my appointment so there was no wasted time. Refreshing. I received excellent instructions prior to each section of the examination. It was a fun experience. Then came the exam results and once again Jeff did a completely beautiful job and answer all my wife aNd my questions. I am going to get a trial demo of a aid to help with my hearing loss. All in all, the experience couldnt have been better unless I was their 100,000 new patient and won a new hearing aid 🤗

E
Review №92

We highly recommend this place. They have been so caring and patient. Cant say enough.

Da
Review №93

Wonderful experience -- Jeff Berg and staff could not have been morehelpful and professional

st
Review №94

A very friendly, clean, and professional staff and facility. I was very happy with the testing and recommendations provided by Dr. J. Berg. He was thorough and patient with details and questions. Look forward to coming back.

He
Review №95

Very personable and responsive. Great service always!!

Sh
Review №96

The exam was thorough and professional. All the secretaries were friendly and welcoming. It was a good experience.

Bi
Review №97

Great visit! Dr. Berg adjusted my hearing aids to correct a problem with background noises. Im sure Ill be able to hear and understand things I need to hear, but mute those noises that have interfered with that blessing. - Bill Haight

L
Review №98

Everyone here is really great! Service is friendly, professional - exceptional. Highly recommend.

Ka
Review №99

Always good care from very caring people. Very knowledgeable doctors,

Cr
Review №100

Just a note to say Im very pleased with the quality of care I have received through Audiology Associates of Southern Oregon during the past 3 years. Not only is the care excellent, but the atmosphere of the office is very pleasant and friendly. I would recommend them to anyone.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:1665 Williams Hwy, Grants Pass, OR 97527, United States
  • Site:http://audiology-associates.com/
  • Phone:+1 541-474-4694
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations