user
Walgreens
1650 E Andrew Johnson Hwy, Greeneville, TN 37745, United States
Appearance
Walgreens
Comments
Ja
Review №1

I had 2 prescriptions to pick up for my daughter, was told at the first time I tried to pick up to come back in 15 or so minutes and theyll be ready. We leave and go shopping, come back HOURS later just to be told that her second medicine is STILL NOT READY because one of her insurance providers didnt want to cover it, I was then asked to come back 15 or so minutes later and was told it would be a little over 8 dollars for the second prescription. Why I was not called and informed about this to begin with or why they couldnt remedy the situation themselves with the HOURS of time they had to begin with is beyond me. We will definitely be changing pharmacies after this pick up. WALMART NEVER HAD THIS PROBLEM.

Mi
Review №2

I had 3 prescriptions transferred from another pharmacy.. who states that they sent said scrpts over 16 hours ago. This is meds from a. Er visit and quite badly needed.

Ki
Review №3

I called ahead of time to confirm my prescriptions were indeed called in and ready. I arrived to the drive thru which had a long line and ended up waiting 45 minutes just to be told that my prescriptions were in fact not ready as I was previously told. They told me to “loop back around” and they will be ready in 10 minutes. I looped back around as told only to wait another 20 minutes just to be told they were not ready again. Here I am with covid, viral pneumonia, a 102 temperature all while 7 months pregnant playing this cat and mouse game. The tech was extremely rude and got another woman to come “deal with me” (way to not hang up the receiver so I could hear every word between them about me). She told me to loop back around or not get my prescriptions and it was “as simple as that”. She never once acknowledged why when I called ahead of time that I was told my prescriptions were ready. Ive never seen such a lack of empathy and complete and total in professionalism. I will NEVER use Walgreens AGAIN! Do yourself a favor and SEND YOUR BUSINESS ELSEWHERE!

Ka
Review №4

Staff were decent enough, but they allowed a customer to sit in the drive through for an hour waiting on their prescription. This held up a huge line of people with no choice but to wait as you cannot get out of the window line. The staff should be made to send the people around so the rest of us can go.

Te
Review №5

Dealt with this location on and off for years. Always either running out of medication, or just not having any at all. Took me 10 calls and then me having to go inside and yell just to get them to change my address. Now,yesterday they tell me they have a medication ready for pickup,but as I go to get it today it magically is not there and theyre out of stock. And they order it yet they dont know if they ordered the correct type of medication because apparently no one is smart enough to log what was ordered.Horrible customer service all around,for YEARS has been this way,never the same person twice,never can fill prescriptions on time or at all for lack of stock. 0/10 would not recommend this location for anyone.

Wi
Review №6

Have always treated me with respect and excellent customer service.

Ka
Review №7

Love when a pharmacy tells you that a prescription that a doctor gives you is unnecessary and they refuse to fill it 😊 I quit using this pharmacy in February when a tech told me she “didn’t have the time or the manpower” to mix a drug for my sick infant. Doctor accidentally sent a script to them yesterday and I was told today the tech “didn’t have the time or the help” to grab a medicine from the floor for me since they refused to fill the script my doctor sent over. This is why I use Corley’s. Save your time and your money.

Le
Review №8

Rude pharmacist. Told patient theyre uncomfortable calling their doctor bc theyre gonna get yelled at on a weekend and that theyre too busy to help them get it. Doesnt do their job of helping people get the medication they urgently need. Highly do not recommend bc this was more than one pharmacist. Do your jobs, youre there to help people, not refuse to DO WHAT YOU WERE HIRED TO DO.

Br
Review №9

Pleased with the customer service here!! Very friendly staff!!

Ta
Review №10

I love this place pharmacy they are so kind and helpful and the young lady in the makeup is amazing she helps me every time with everything thing 😉

Di
Review №11

Very rude employees with fake smiles I will never do business at this place ever again

Je
Review №12

Had to go out of State on a family emergency. Two prescriptions were refilled while I was gone. I called to inform this Walgreens. All I was told is that they would put the prescriptions back on the shelves. No compassion, no understanding, and no help. Luckily I was able to go to a Walgreens in the State I am now in and get them to fill my prescriptions. They were able to pull up the prescriptions on their site and fill them. I was going to have my doctors office help fill the prescriptions. It wasnt necessary. The pharmacy at this location is poorly trained and provides poor service. They were rude only telling me they would just put the prescriptions back on the shelves and did not tell me I could go to another to have them filled. Never again will I fill prescriptions from this horrible pharmacy. Now on 10/26/2020, someone tried to deliver medication from this Walgreens to my address. This person does not live here and I dont know who this person is, and I know who the neighbors are. The courier showed me the information and the address was mine, but the name and medication was not mine. I have tried to get Walgreens corporate to address these issues, but they keep passing it down to this pharmacy, which doesnt want to take corrective action. Continuing saga. I was told the issues would be reviewed by the District Manager. Well, I got another call from the store. As far as Walgreens management; If it doesn’t affect their bottom line, it’s not worth their time. Customers do not matter.

Wi
Review №13

Wasnt very busy but worried more about talking between each other than getting anyone out Noone moved for 15 to 20 mins that i waited inside went to drive through because it was atleast moving some and spent another 20 mins there but it had people and was training so its understandable

Sc
Review №14

Pharmacist was rude, did not manage crowd well... Told me if I didnt like it, that I could go elsewhere...Prescriptions are not accurately available...I will take the pharmacists advise and take my business elsewhere...

Je
Review №15

Excellent staff! Hard working and professional pharmacy here! Highly recommend! Always do the best Job!!

Ca
Review №16

Here’s a clue Walgreens—. If you have so many people on a certain drug each month — then you should order enough where you never have to tell a customer that you are out of stock. Very frustrating especially when it has to do with my diabetes

Da
Review №17

I am sickly and get many prescriptions. Many people working in the pharmacy know my name and are like friends to the person who picks up my meds for me. Thats something when you consider the massive volume of customers a 24hr facility could have.

Ca
Review №18

Picked up photos, everybody nice.

Do
Review №19

Nice and courtesy...

No
Review №20

Theres a Male pharmacist Michael that is the rudest individual I know! Used Walgreens for years, but stopped because of him. Other than that, love the people, love the store

To
Review №21

Great location. Always well kept store. The pharmaceutical staff are great! Very helpful. My only complaint is that it can get super busy at times. Oh yeah, and they accept ApplePay!

A
Review №22

The only Walgreens with 24hr pharmacy, nice friendly costumer service, and plenty of parking.

Du
Review №23

This is the fastest place to get suboxone filled 10 min or less and there very nice

Br
Review №24

Nice staff but run out of prescriptions alot

Er
Review №25

I like Walgreens. Ten times better than CVS and it has public restrooms!

Am
Review №26

I like this Walgreens better than the one on Asheville Hwy...much better

De
Review №27

Long wait time, depending on the day depends on how friendly staff is, prices are never the same when picking up exact same bed.

Cr
Review №28

Nice people, clean. Pharmacy has nice staff.

Sy
Review №29

Awesome store, cashiers are very nice and staff very knowledgeable

An
Review №30

Im from Michigan and I come to this pharmacy whenever I come to town.there great with any issues I have. I been sticking to this Walgreens when I travel for years

Ka
Review №31

They had my prescriptions done quick

An
Review №32

A great store! I like the fact that they are open everyday of the year.

Cy
Review №33

Love it for all prescription needs

Wa
Review №34

24 hour convenience!

Kr
Review №35

Helpful employees.

RA
Review №36

Great selection.

As
Review №37

Wasn’t open

Se
Review №38

Easy shopping

Si
Review №39

Good

Information
7 Photos
39 Comments
4.2 Rating
  • Address:1650 E Andrew Johnson Hwy, Greeneville, TN 37745, United States
  • Site:https://walgreens.com/locator/walgreens-1650+e+andrew+johnson+hwy-greeneville-tn-37745/id=7049
  • Phone:+1 423-638-4889
Categories
  • Drug store
  • Perfume store
  • Cosmetics store
  • Stationery store
  • Convenience store
  • Greeting card shop
  • Beauty supply store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations