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Favour Automotive Repair LLC
Greensboro, NC 27410, United States
Comments
Da
Review №1

GUYS! If you want a REPUTABLE MECHANIC you need to hit up my man Kufre!I just got a used vehicle, and was referred to him by my closest friend (whos obsessed with cars and extremely picky about his mechanics). Like any used vehicle, it did need a few fixes, but i was worried someone would just want to throw a ton of parts on it that it doesnt need just to dig into my wallet. Im glad i trusted my friends recommendation! This guy is the best mechanic Ive had!He drives out to you so he always works with your schedule, his work is detailed and thorough, and his prices are more than fair. His explanations were easy to follow and laid out with images in an email of my vehicles parts, the severity of the issues, and the cost of parts and labor so i could map out a good budget plan. He has more than earned those 5-Star Reviews!!Do something GOOD for yourself and your vehicle!

Da
Review №2

This was my first time using them and I found it to be a great experience I would highly recommend them to anyone

Be
Review №3

Mr. Kufre is of outstanding character and a stellar mechanic. He went out of his way to help track down quotes and aide in retrieving some information for my vehicle that wasn’t even in his specific realm. Took my vehicle to the dealership to be serviced, initially, and it came out worse than when taken in. Mr. Kufre assessed my situation and car, provided some guidance and we got right to business.Very upfront, honest, professional, and punctual!Quoted me a price, we set an appointment & the work was completed as & when he said it would be. Car running better than when got it off of the lot and back from dealership.Offered some very insightful and beneficial information - to now as have had a chance to do my own due diligence; he is very knowledgeable in his field and craft.Discovered another issue upon doing a courtesy inspection - and didn’t attempt to push any further services on me pertaining to the issue and actually made recommendations of a resolve in case was interested to take it elsewhere for a second opinion or to be fixed. So could be prepared and know what to inquire about specifically.Certainly goes the extra mile. Have recommended and will recommend.Very thorough.

De
Review №4

My experience was fantastic. I called to set up an appointment and was able to get my car fixed the same day. He was incredibly kind and professional; I will definitely be recommending him to others!

R.
Review №5

Jamesha the recent one star must be smoking crack. My man was on time, banged out the repair, thoroughly checked everything and even performed some minor tweeks he didnt have to do. He was very well priced especially for a mobile mechanic. Top notch. Got a coil, cabin filter and spark plugs replaced

Ta
Review №6

I knew I was coming up on an oil change, and knew there was an issue with one of my tires having a slow leak, but Im new to Greensboro NC and didnt know any repair shops in the area. So, a quick Google search and the first one I see is Favour. I check the reviews and they were mostly positive, I proceed to call and he was able to come out the same day, only a couple of hours after calling. He was extremely informative, very affordable, and very pleasant to talk to. Youve gained a repeating customer, sir. Keep up the great work!

Ga
Review №7

Excellently service! Favour auto is always able to fit me in for an emergency and I’m always able to stay in a budget. Very professional and always makes sure my car is good.

Vi
Review №8

Kufee is very professional and timely. He came in time and did the work. He did not look for more work but pointed out what need to be done in future for the maintenance of the vehicle. I would recommend him to anyone who needs mechanical service. This service really saves me time from drop off and pick up of my vehicle.

Le
Review №9

They are the best!!! My family calls them for everything and they get our cars back right every single time. Great pricing and great customer service, unlike other mechanics. Very flexible with scheduling and very accommodating.

An
Review №10

I was driving through Greensboro from out of town when one of my brake calipers started locking up. It was after 5 pm when I called Favour. He was willing to help me out (though most other shops were closing), so I wouldnt be stuck and came to where I was broken down to deal with the issue. He was able to diagnose the issue over the phone and came with the parts that were needed. Besides working after hours, he also went the extra mile and replaced the rotor and brake pads on the other side - where he noticed a thin rotor. In addition, he pointed out some other concerns with the car that I will need to address shortly (leaking oil pan). Overall, I would absolutely use Favour again and would make him my regular mechanic if I lived in the area.

Ja
Review №11

I don’t see him as reputable and I don’t recommend him. Still not to mention how he was late as well. My review should not be removed just for the fact it’s not one that works in his favor.I gave a review based off my honest experience.

Sh
Review №12

My alternator died when I was an hour and a half from home in an area where I knew no one. After googling shops in the area, I gave Favour Automotive a call. It was the only call I ended up needing to make. He literally rescued me off the side of the road and replaced my alternator on the spot for a very fair price. I’ll be making the drive from Raleigh to get some additional work done in the future. Great guy!

Ro
Review №13

Favour Auto has serviced all of my vehicles for the past several years! They have saved me so much money and the service is always great! I can definitely rest at night knowing that Im not getting ripped off..

Pu
Review №14

Let me tell you something. As a business owner myself and as an individual who always pay attention to customer service and detail favour Automotive is superior to the competition!Im a natural skeptic so I thought it would be a possibility that I would be wasting my time, energy, and money as I have in the past! But I was so wrong, they arrived at my house, communicated through text message, email, and my phone because Im so busy. They sent me pictures and gave me an analysis of what needed to be done right now, what needed to be done later, and even put more emphasis on the things that I did not repair explain to me what the importance was in detail, but not overbearing trying to upsell me parts and services! If you need Auto Repair remotely you should call these folks, dont hesitate call them and they will take care of whatever it is your needs are for your vehicle. Im very public look at my profile Im easy to find so you know that this is not some scam or a friend of the family of some backyard mechanic. These people are as professional as it gets and I will indeed be using them again in the future!

Sa
Review №15

I have been working with Favour Automotive for about 10 years and have already been pleased with the service received. I can always expect honesty and great service. Those are two great qualities all automotive services should have. Thanks Favour Automotive!

Im
Review №16

I found favour Automotive Repair on twitter. My car wouldn’t start and he came and fixed it in no time. He is very reliable, quick, friendly, and gives GREAT customer service. Honestly without him I wouldn’t have a car that’s working. His prices are great, he tells you everything you need to know, and willing to help you price your parts. Will definitely be using him from now on.

Br
Review №17

My boyfriend’s car had an issue with his steering pump that no other mechanic could fix, but Favour came to the rescue! He identified the issue and got it done! He’s honest and reliable! Good communication and a man of his word! Thank you!

Ve
Review №18

So my husband and I have had the pleasure of having Favour Automotive Repair work on our cars for over a decade! The business has never failed us, the owner is always courteous and helpful with our car needs! He has not ever recommended a job or additional services “just cause”. We appreciate your business and look forward to continuing to have your business service our car needs!

Da
Review №19

Good services.

Do
Review №20

Over the years this business has never let me down. Hes honest and I never feel hustled or over charged. I will continue to use him and I only purchase cars that I know he can fix . Only because I feel like I get a lifetime warranty when I do

Fe
Review №21

I have been using Favour Auto for years now and the service is immaculate. I now live 1.5 hours away and Favour Auto still makes time to service my vehicle. I would recommend services to anyone!

Ma
Review №22

Honest, loyal and dependable. Great communication and he gets the job done. I was referred to him by a friend and this guy is a blessing, I give him 10 stars in my book. Thank you.

Al
Review №23

In the beginning I thought the owner was one of the good guys in terms of mechanics in Greensboro. However, I have given him multiple chances and he has become completely unreliable. I shouldnt have to continue to call you when you should be calling me with updates, This would go on for weeks at a time. I can say with certainty that I will never ask for his service again. If you are willing to still work with him, I suggest getting a second opinion from another mechanic; I assume he provides his best service for those clients who have to pay a lot of money. If you are looking for a RELIABLE and PROFESSIONAL mechanic I highly recommend Dr. Js automotive LLC !!!

Ag
Review №24

Very courteous; explains what hes doing and why

Li
Review №25

Awesome mechanic. Saved me a whole bunch of time and stress for a great price.

Co
Review №26

This has been the best experience I’ve had dealing with a auto mechanic shop! Kufre is very knowledgeable, professional, and good at what he does. It is obvious that he cares about his work and his customers’ experience. He even told us about a possible future problem we may need to fix soon, and within days, that problem happened and he fixed it the very next day. And as an added bonus, I got my car back cleaner than when I gave it to him to fix! You just don’t get this kind of service anymore and I am so thankful he was referred to us by a friend. Thank you Kufre!

Ju
Review №27

I recommend Kufre to everyone! He is a trustworthy, kind, courteous, articulate, professional mechanic in all aspects. I have great respect for this man! He will provide you excellent workmanship at a reasonable fee. When my budget is tight, as it almost always is, Kufre looks for ways to keep parts and labor at a minimum while keeping my wheels on the road.I cant tell you the number of times or ways that Kufre has come to my rescue. I can tell you this: when I win the lottery, theres going to a nice little gift of appreciation set aside for this man.Give him a call. Youll appreciate him, too.

Do
Review №28

Mr. Usanga is a top notch professional. He combines his years of experience as a mechanic with the customer service of a salesman. He is extremely knowledgeable and provides tips and instructions on how to keep your vehicle running efficiently. He is the #1 mobile mechanic in the Triad!! His work speaks for itself. I trust all my vehicles in his hands. Thank you Favour Automotive for your service to our city!

Jo
Review №29

Best mechanic Ive dealt with. Very informative on the issues I was having and excellent service for a good price. Went above and beyond to make sure problems were fixed and my SUV was safe to drive again. Definitely will be using them in the future.

Da
Review №30

This dude knows what’s up, he came and fixed my car in a few hours and was super honest and super knowledgeable. I highly recommend if you have an issue with your car to call this company!

jo
Review №31

Mr Usanga has been the most helpful man who has ever worked on my car. I thought I needed hangers for my exhaust pipe and turns out I needed more than just that. He took me to an auto shop and got them to come down on the price for me and got my exhaust pipe completely replaced! IF YOU NEED ANY CAR WORK DONE THIS IS THE ONLY GUY YOU NEED TO SEE

Iy
Review №32

Great service, on time, and gave good explanations of the issues with my car.

ja
Review №33

Ive met Kufre and Favour Auto multiple years ago from a referral from Aunt. I havent stopped using their services since. Now my son purchased a car and uses their services as well. I appreciate the fact that regardless where Im located, home or work, they always come out and do a great job. Thanks for everything!

Ro
Review №34

My dude is the best! Came out to me and had my problems fixed asap and was a good price. Thank you so much again man! Will definitely hit you up again soon!

De
Review №35

Too notch service in my book! Not to mention we went to HS together. Met with him and he gave me a full mock up on my 03 Nissan Altima. Very professional as always, gave me great insight on just a few minor issues that were freaking me out. I recommend him for all your vehicle needs. Keep it up Kufre. 👏🏽👏🏽

Ad
Review №36

Been a faithful client for some years. Never met a business owner more determined to educate as he operates. Fair market prices, but exceptional value and service. You will be a client for life!

Mo
Review №37

Excellent service. Was patient and explained everything in great detail. Would recommend to my friends and family.

Ka
Review №38

I‘m so relieved after my service. My car wouldn’t start and I was worried about about the expense and the amount of time I would have to spend at a shop. Cue Kufre Usanga. He was able to fit me into his schedule, same day, and saved me the hassle of a tow. He was very nice and came prepared for the potential that it wasn’t just a battery issue. I’ll definitely be using his company for future maintenance!

Ja
Review №39

Great service and great prices. Very knowledgeable.

Ca
Review №40

Perfect affordable service and very convenient! Kufre is very professional. Very knowledgeable! He comes to you to fix your car! #1 Mechanic # 👍

de
Review №41

Awesome service. Very knowledgeable and professional.

Sa
Review №42

We were pleased with the service. It was so convenient not to have to go to a repair shop and the mechanic was very courteous. I was also pleased that he told us about some issues the dealership had failed to alert us to. Recommended.

Ro
Review №43

Excellent excellent excellent!!!! There isnt a better mechanic here in the triad area. And they come to you!!!

Ma
Review №44

I made the mistake of going to a dealership to get an overall analysis of my cars ability to travel long distance before the holidays. They suggested some $2200 in repairs. A friend of mine heard about my dilemma and suggested Favour Automotive. I some mechanics in my family but they live hours away but in my phone conversation with Favour it was just like talking to one of my family members.After making me realize I didnt need half the work the dealership suggested I contracted Favour to do work that needed to be done. I am so pleased by not only the amount of professionalism bestowed upon me but also with the work performed.They even pointed out a Power Steering line leak (as evidenced by the amount of fluid shown right underneath the Power Steerling line) that the dealership never highlighted. There is still some honesty, integrity, and pride in workmanship left in this world thank goodness!!!

Kk
Review №45

Kufre is an exceptional mechanic. He was able to effective resolve all my car issues and saved me $$$ that the dealership wouldve overcharged me on. He was able to clearly explain what needed to be done and what was unnecessary. He is very knowledgeable and helps his customers in any way that he is able to. I will definitely be taking all my car related issues to Kufre from now on!

To
Review №46

Favour Auto Repair is a ONE-STOP SHOP!Kufre is truly amazing. Hes professional, knowledgable, caring, dedicated, and passionate about what he does! I will be using Kufre as my personal mechanic for years to come!If you have a vehicle that needs repair or regular scheduled maintenance to be done dont hesitate to call. If you want quality work from high-quality guy then call Kufre at Favour Automotive!

Da
Review №47

Mr. Kufre is one of the best and honest mechanics I know

Ch
Review №48

Honest and transparent technician. I appreciated the professionalism and quality of his work. Definitely recommend.

Ja
Review №49

Hands down the best mechanic I have used since moving to the area. Kufre is very knowledgeable and professional. The best part is he comes to you. Reccomend him to anyone who needs repair work done.

S
Review №50

Love that he is available to come to me and repair my car. He even came to my job and had my alternator rebuilt and put back on before it was time to clock out!. Takes very good care of my car.

Gr
Review №51

My Honda Element would not start, so I needed a mobile mechanic to diagnose and fix my car. I called Favour Auto they came right out. I met the mechanic Kufre and he diagnosed and fixed my car. I later needed an oil change and tuneup and Kufre also did the service. I must say Kufre was excellent in describing my problems and showing me exactly what wrong. Kufre was professional and even gave me advice on other car issues. I can honestly reccomend Kufre to do all your car services. Check him out at Favour Auto.

La
Review №52

Great Job. I’ve had a few jobs done by him! Never had any problems and he takes care of you.

Ap
Review №53

Honest and courteous. Very knowledgeable and saved me money!!

Co
Review №54

Very detailed and efficient comes directly to you which makes his services convenient .....good prices

Co
Review №55

Wonderful mechanic he does excellent and exceptional work with great pricing.

Do
Review №56

I am a faithful customer of Favour Automotive, I have full confidence in the knowledge ability of the technician as he has done several repairs for my family vehicles. I fully recommend their service to anyone that is in need of reliable trustworthy automotive service.

Al
Review №57

Favour Automotive Repair was recommended to me by a coworker. I was just looking to get an oil change and figure out the source of a strange sound. Kufre went above and beyond what I expected and looked over my entire car and gave me a clear and thoughtful evaluation on several issues. He took his time to show me the issues and explained everything in detail. Kufre is very kind and does well to put you at easy about repairs and cost. Hands down the best car service Ive ever experienced. I will not go to a big box repair service again and I highly recommend his services to my friends/family and all of you!

Ca
Review №58

VERY knowledgeable, professional, accurate and dependable. He just made me a lifetime customer!

Ka
Review №59

Very well priced, he works very fast, and is convenient

se
Review №60

I have been using Favour Automotive Repair for 6 years now and the service I receive is excellent. They are prompt, effective, affordable and really know their stuff.

Lo
Review №61

Kufre is very talented. I have been using his services going on three years. He has always been able to fix my car and get me back on the road.He portrays himself as one of the good guys who is being honest and not trying to get over on you. Supposedly the shops, autozone, everyone is wrong and he is right.I didn’t realize that he was charging $60+ for labor on simple fixes. He charges me $98 to change my coolant hose. With further investigation (once his high labor charges came to light) I realized the hose he changed is $15-$17 and he charges $16 for coolant so $65 for labor on something that takes 30mins. He said himself that it should take no longer than that.So two weeks later my car overheats on the highway. My natural instinct is to call him because we just changed the coolant hose. He says to me that he will order a replacement hose just in case it was that so he comes out to make sure it wasn’t the work he had already done. During the diagnostic he said it’s the thermastat and not the hose. I ask him face to face how much is that going to cost he said the part is $250. (I have a 2013 Chevy Cruze) if you want to research this but with investigation the part is $75. So once he sends me the invoice for $253.46 I confronted him about what I found out. He says the part is $77 and coolant is $16 and labor is $150....... to change a part that took him 30mins. Don’t we all wish we got paid that, now he could have added the diagnostic but please remember we did that because I just paid he $100 two week previously to fix something related to the coolant. Not to mention he told me the wrong part.Let’s discuss him being rude; he let me know after a few days of confusion because he told me the wrong name for the part that he was not willing to come out and do anything related to the part if he was not being paid. He sent a pretty nasty email and later apologized saying that he had customers who have not paid him properly. Again I’ve been going to him for two years. I never questioned the prices he quoted me until he told me something that was completely off. I never asked him to do any work for free.He says to me one time that mechanics may assume I don’t have money because I have an A&T Alum decal on the front of my car so they may not even check the work they are suppose to... but is that the shops mentality or something he personally has been guilty of. With further contemplation over my experience with this mechanic I am not pleased with his character or his prices and if I wanted to be charges this amount I could get my car fixed at the dealership. I have always been a good customer, try to have my cash upfront and even tip if I can.He comes late and often unprepared. I have never complained. I’m disappointed that the business relationship has to end this way but I would not recommend him to anyone.

Re
Review №62

Timely and effective. Will make sure I have car serviced by this local owned business again.

T
Review №63

My Cadillac CTS needed a wire harness repaired. Service call was handled with Professionalism and Integrity. I was provided with pictures of item being repaired and received the malfunction part. I also like the convienience of Tech ability to be mobile. Great job Fjennings

Bo
Review №64

Great, quick, honest, dependable service.

An
Review №65

The ultimate in personalized customer service. He brings honestly, value and knowledge to the situation. He comes to my location saving me time and gas. He is always clean and presentable. And he leaves the most lovely air freshners in my vehicle each time. I look forward to my contacts with auto service instead of dreading them. I have not been stranded or out of service in the 8 years I have been using his advice! I had the pleasure of meeting his wife and children at a FREE service event and I learned more than I thought I would ever know about the inner workings of cars and why the regular maintainance beats out a big repair bill! Thak you for bringing honesty and reliability back to your industry.

MI
Review №66

Great service has worked on and serviced our vehicles for years great quality servicethanks favour automotive

Al
Review №67

Fast, friendly, and great service!!!

Ga
Review №68

Horrible customer service. Owner is unreliable.

Information
68 Comments
4.8 Rating
  • Address:Greensboro, NC 27410, United States
  • Site:https://favourauto.com/
  • Phone:+1 336-506-6053
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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