Awesome time bound service. Reasonable pricings alongwith quality work. Owner and his son are very friendly and polite. They do call u if they find anything else to fix up in ur vehicle other than your requested services. Would highly recommend them.
Bill is awesome. My truck broke down right there off the highway late friday night. Of course AAA was gonna tow it to one of their mechanics which was quite a distance away so it was gonna cost me $100 off the bat. And at this point in my life for my family every penny is significant.So I looked if there were any closer mechanics even if not endorsed by AAA and thank god I found r and b auto service bout a mile down the road. I had tow truck driver drop it there instead. And on Monday I called him. I expected him to give me a hard time about dropping my vehicle to him. He didnt. He was so pleasant.The trucks damage ended up not being worth it to me so I scrapped it. Bill didnt charge me. I was shocked. I was ready to pay a parking fee and a diagnostic fee. I am from New York so you pay for everything.I also took like three extra days to get back to him about what I was going to do. Not only was he super cool about everything, he was patient and kind over the phone.Thank you so much Bill. God bless you.
Personal, friendly service. Trustworthy. Flexible and accommodating for clients with a busy schedule.
Helped me out with 2 different vehicles...labor only on one and found issue on other...very trustworthy in my opinion...gained my mechanic needs from now on...
Both gentleman were very helpful. They weren’t able to fix what we needed fixed because the truck we have is huge and has special parts: but they were very upfront with us and were very professional. I will be bringing my personal vehicle here for service from now on!
Honest and friendly people. I will use them again
Best Auto shop ever.....
Always kind, they don’t price gouge, very honest and hard working folks. I take my car there for every issue! Would recommend to anyone!
Amazing service and very friendly staff!
Excellent, knowledgeable service.
Went in to get my car inspected. Everyone had exceptional customer service, very welcoming. Highly recommended. I will definitely be returning.
Excellent service, nice and friendly. Will return in the future.
Highly recommended!! Very honest. I have been taking my cars there for years.
Great small time mechanic. Choose guys like this for repairs I cant do myself like every new place I move. Job done right and you wont get screwed.
Love the crew here. Always so helpful and genuinely care about their customers.
Amazing customer care, polite staff and GREAT PRICES!I accidentally overfilled my engine oil and was concerned that I have a leak somewhere due to me oil levels dropping fast. Bill and Joel were extremely polite and drained the excess oil while finding the source of the leak. Bill did not charge me a dime for anything and just told me to come back when I can afford to repair the leak. THANK YOU R&B for your honest work and kindness!If you need your car repaired do not hesitate to call R&B, they will take good care of you.
This place is amazing and if I could give them a 100 stars I would. Mr.Bill was so sweet and answered all my questions. They also got my car in and out in no time!!! I would recommend to anyone looking for a honest mechanic.
Amazing customer service and amazing work! I started working right next door to this establishment and have now found my forever auto repair shop. Bill is one of the nicest men Ive ever met and so are the rest of the staff. They are quick and very reasonably priced. Furthermore, they do wonderful work which I suppose is the most important thing. Id give them more stars if I could!
Great place!! Great guys! They got me in on a days notice, did the work fast and didnt nickel and dime me! So happy I have found my new go to place to have my car worked on as I am new to this area.
I had a wonderful experience here! I just needed a basic oil change and R & B is right down the road from my work. Bill was a pleasure to talk to. They seem like a very honest and trustworthy shop. I would definitely recommend these guys for your car needs.
Very friendly staff they wont try and put the screw to you I have used the a few times and they have always been honest people I dont know how they had a 1 star from someone. I had a engine lock up and instead of replacing the engine and putting me thousands of dollars in the red they did some research and found that there was a recall and pointed me into the right direction.
So having just moved to the area from the North east, I googled auto repair near me and R & B was the closest. From the moment Bill answered the phone, I knew I made the right choice. This was just for some routine maintenance items, but his quoted price was way beyond reasonable. He was very accomodating and upon bringing my truck in we spoke as if we had known each other for years. He is genuinely a great guy and the cost and timeliness of the repairs was beyond satisfactory. Thanks again and see you guys soon.
Consistently awesome service.
Excellent Service!! I came to Greensboro from Maryland to attend an event with my kids and had car troubles. I didnt know where to go or what was the problem. I called R & B, stated my situation and was told to come on over. They found the problem and fixed my car at a reasonable price. I attended my event on time without a worry. This is best experience I have ever had with an automotive service. I wish they can come home to Maryland with me. I have other cars that need their care. Thank you R & B!!!
I have been doing business with R&B for around 5 years now. With a company fleet of 50 plus service vehicles, we cant afford to have one go down due to simple problems. Bill and Ryan have done a magnificent job maintaining our fleet and I even recommend to our employees that they get their personal vehicles taken care there. In 9 years of fleet management, Ive never met a mechanic who I could honestly say I trusted until I met Ryan. On top of that, Ive NEVER seen a mechanic talk themselves out of doing work that didnt need to be done. If you arent taking your vehicle to R&B to get serviced, youre going to the wrong place.
Our vehicle just stopped working at an intersection on 68 headed toward Oak Ridge. I looked for the closest repair shops on my phone and R&B had the best reviews, so we towed it there. Now I know why their reviews are amazing..... b/c the shop and the staff deserve it! When I called, Bill was extremely kind (which helps when youre standing in the middle of Rt68) and told me he could get it right in. Turns out the water pump hose disconnected from the water pump. They replaced it for free and only charged for a $30 inspection (which I figured Id get knocked out while we were in there). Great shop, great service, great price. Go!
I will definitely be using them for anything car related from now on. They were very friendly to both me and my 3 year old daughter. They were pulling my car back at my scheduled appointment time (no waiting) and finished quickly. The price was also very fair.
Took wonderful car of me and my car. Trustful people and extremely fair prices. Tell people I know this is the place to go!
Came by for an oil change and to have a part that was rattling looked at. I got my car back in 3 hours and the service, price and quality was great. Bill was wonderful and got to know me and never treated me like someone who didnt have value because I dont know about cars. I would definitely come here again.
These guys are the best! I completely trust them! I tell anyone who needs an oil change or is having issues to go see them.
Thay are incredible people and work with honestly. I highly recommend their service.
Great customer service. Ryan is a great mechanic. Bill is very personable and helpful. Always go to R&B
Excellent service and a nice crew. I will be back if and when I need some work done on my car.
Friendly and great service.
These are good people who run a good and honest business. And they treat women with the utmost respect. I will never go anywhere else. Thank you Bill and Ryan - you are a class act!
Outstanding customer service! Bill was very friendly and made me feel welcomed. The service was also great and the place very neat and clean. I definately recommend it
Very honest guys, work complete for what they said it would cost. Also very nice to deal with, try you wont be sorry
They guys are great. I needed an inspection ASAP and they had me out in about 15 minutes. Both Ryan and Bill were very friendly and outgoing. I think they are mechanics you can trust.
I trust Ryan and Bill. They make taking my car to the mechanics easy and enjoyable! If youre looking for someone who cares about you and your car then this is the place for you. Im so glad I found them!!
Mr Bill & his son are the best...
I reccomend this place to all my friends even before they need their car worked on. Never a bad experience with Bill and his prices are always amazing.
Always fast, courteous, affordable, and HONEST. They do a great job.
Good experience in past. Would recommend to everyone
Great service!
It is great to have a mechanic you can trust!
Fast friendly and honest. What more can you ask for?
Very nice guys there and honest!
Great guys,will not gouge you.