Love the location… love the ice cream! Cashiers are not knowledgeable. Rewards system all over the doors so we did it while in line they had no clue and said to wait for someone else to come back. Annoying! Lastly, it took forever, a location like this should be staffed and know what is going on with the company!

I had an ice cream Sunday. It was pretty good. The set up is vary nice outside. Perfect for families. The only thing I didn’t like about this location is that the long line we stood in, to get in the building, had a million bees flying around us. It was very annoying and a little scary to be honest.

The staff was very very helpful as it was my first time visiting. Could not recommend this little ice cream shop more.

I brought my daughter into Ben and Jerry’s chapel hill location where we had an amazing customer service experience with a man named Cody. He made my daughter laugh and helped her pick out what ice cream she wanted. He turned around and covered the cone in sprinkles and put an even bigger smile on her face. We will for sure be going back!

First, I just want to say that the staff was super friendly and attentive! 5 stars there. But I was REALLY shocked to spend $14 on a 1 scoop cone and 1 scoop cup!! On top of the outrageous price, the ice cream was all freezer burnt. Its such a cute area and we were so excited about Ben & Jerrys, but youd be better off buying a pint at the Harris teeter next door and bringing that back to the cute outdoor area. 😖

I just love Ben & Jerrys at Friendly Center. The people who work there are so nice. The ice cream is delicious. They have a great seating area with a pretty fountain. Great environment for everyone!!

Great ice cream, everyone agrees. I would prefer real straws. I know B&J want to save the world, but the paper straw didnt last half way though the $7 milk shake.

Asher was the best!! Was so kind and patient with our big group. Will go again!

They were very nice and quick. Smiles the whole time!! David and Brittney

Honestly, just go pick up a pint from your local grocery store. The prices at this place are outrageous and I was quite disappointed because I thought visiting a Ben and Jerry’s shop would be a pleasant experience. A small cup of ice cream (maybe 1/4 of what come in a pt) was about $6. You can get a pint for $4/5 at Walmart. On top of the price, the ice cream was sitting in cardboard boxes (not appetizing at all). If you’re looking for a nice ice cream experience you’d be better off just going to cold stone. More variety, more toppings, cheaper prices, and a more appealing store.

This was the first place I went to in Greensboro a few years ago, and Im so happy I did. The staff is really nice too. Its a part of a plaza where its so nice to eat outside.

I love Ben & Jerry’s! The set up is really nice. It’s family oriented and if you’re solo, it’s just as good!!!

Love this place! Staff is very attentive! Yum

Great ice cream! Nuff said.

Nice staff and yummy Ice cream! Sitting out on a square next to the shop reminds us of good old days!

This place was kinda of disgusting. It was dirty - there were handprints all over the display glass and the doors with stuck on ice cream. Seriously, I almost turned around and walked out. We ordered two ice cream cones - 1 kids and 1 adults in sugar cones and it was $14. These were the smallest scoops in the history of ice cream - the ice cream was good, but not even close to worth it for the price. If you want premium ice cream go to Cold Stone and youll probably save some money.

Staff was friendly, great ice cream..... way too EXPENSIVE! $30 for 4 small cones.

Staff was so friendly. The staff accommodated us with ease and didnt even seem annoyed.

Good ice cream, a little pricey though.

Great place to get ice cream. Alittle pricey but very good!!

I wish the employees working the evening I went were friendly. I placed my order and when after informing the young lady that one of the shakes she made was was correct she was rude and jerk the shakes out of my hands and acted as I had done something wrong even when the other employee admitted he had told her it was his fault. She never said she was sorry or anything else to me. I left very unhappy.

The ice cream is a bit pricey, but you have an amazing selection of flavors, and the serving sizes are quite large. Yum!

Tons of outdoor seating, friendly fast service, reasonable prices and delicious ice cream!

Love the variety of flavors, and its so nice to have non-dairy options! Thanks for including those. 🍦

Harrison was extremely helpful on my visit. A smiling face like that makes me want to go again!

Briona was so sweet! A great help and so professional and nice.

Great ice cream worth every penny

The workers at the Athens Ben and Jerry’s were very kind and helpful. My half-baked ice cream was immaculate, and the air conditioning was on the perfect temperature. Perfect way to top of a sorority weekend!

Its all about the name. The ice cream is nothing special. Service at this location was not very good and the prices are ridiculous.

Always a great experience 10/10 ! Harrison is my favorite ! He always gives genuine suggestions and even good flavor combinations to try !

Good experience! Awesome selection and outdoor seating with a fantastic view!

Great ice cream as usual, great surroundings for kids to play.. prices were high

The staff gave great recommendations and were prompt and kind despite being packed. They have delicious dairy free ice cream and sorbet.

Loved the dairy free options! Great service!

Ice cream 🍦🍦🍦 for happy times and sad times 🥰

Yummmmm, how can you not love their ice cream?

Love the ice cream cant beat it XOXO......😁

Didnt have ice cream but Grands did and loved it.

Favorite ice cream flavor is squirt and cream!!

They’re always so nice and funny when I come in with my dog they absolutely love her!

Loved my milkshake😋

Of course the ice cream is great, no brainer. The guy who scooped our ice cream was professional and knew just what toppings to recommend to go with the flavors we picked out. Yum.

Love this place but way higher than the store

The service was decent but the prices here are ridiculous. I literally had to ask him to repeat himself when he told me what I owed. I paid 50 cents more for my whole lunch in the Friendly Shopping center, than what they charged me for my ice cream. After seeing the duplicate replies on the reviews and the excuses made for their prices I wont be back. I gave the second star for the decent service I received before I was robbed.

The customer service here is excellent! I made a mistake with an online cake order (entered the wrong day) for my son’s birthday, and N’Kae went out of her way to save the day and get the cake assembled for me in time for our party. She even took time to call me and let me know exactly when it was ready. I was very impressed with her effort and professional demeanor and will definitely come back to this store in the future because of her! Thank you, N’Kae!

I love B&J ice cream, however, workers do not wear hair nets so when they go in to scoop ice cream in the bucket furthest from them, they lean halfway into the freezer resulting in their hair going inside the ice cream bucket....

We went in today in need of a very last minute birthday cake. The two people working there this afternoon went out of their way to find exactly what we needed and were so helpful and cheerful. And the cake was, of course, delicious! The service is always great but this was a step above. Thank you!

I have yet to have a flavor I didn’t enjoy. Both dairy and non-dairy ice cream is delicious! They’re constantly having promotions that are a lot of fun. Ben & Jerry’s is a gem, delicious and ethical ice cream fueled by equality and sustainability. The staff is great and knows their ice cream, great location.

Amazing customer service! Great ice cream flavors!! We even got a card for buy 3 specialty ice cream cones and get 1 free bag of cookie dough chunks. SCORE!!!!!!

Love this store - great people and delicious ice cream!

Wonderful service so sweet and helpful

Yummmmm ice creams...

Be warned.Very expensive!7 bucks for a small cone.Threw it in the trash

Ice cream ok and so expensive. Small cup almost $6.

Delicious 😋

It is good.

We enjoy the ice cream and the plaza outside to eat our sweet treat

The best ice cream ever. I love coconut ice cream. Not only did it have coconut flavor,but it had lots of real soft coconut,chocolate chunks, caramel cream,and walnuts. People friendly. Only problem they were out of spoons, had to go somewhere else to get a spoon. So carry a spoon just in case.

Had several flavors and was very bland. Prices were rediculous! Never again.

Amazing ice cream

Awesome Ice cream place with great milkshakes as well! The staff there is really cool and nice. Service here is always fast. I always bring my own utensils to eat my icecream or drink my shake that the staff has started to remember my face to know that I already wont need a straw which I really appreciate, the one time I did forget my straw the worker said they use paper straws and I was so happy to hear that a much more environmentally friendly alternative was being used here and want to commend the owners for making such great decisions that though they might seem small, send a big message to those of us who want to cut down on their plastic intake. A great Ben & Jerrys where I will for sure come back!

The ice cream is always great. The service is hit or miss. It would easily be five stars for me if the service was consistent.

Briona was wonderful

Excellent customer service over the phone to help order a last minute birthday cake. Our cake was ready on time, looked great and tasted even better! Thanks Ben & Jerrys!

Came to Ben and Jerry’s and DaNijah recommended me the Americone Dream and it is now my favorite ice cream ! Great service she was great

This is the best place to go get ice cream. It is very good ice cream. There hasnt been a line when we have been. There is plenty of seating outside when its nice. Theres also cornhole boards you can use.

AWESOME experience...Store was spotless....Service with a great big smile..Jennifer IS AN OUTSTANDING UPSELLER....!!!Her customer service was OUTSTANDING!!!!AWESOME job!!!! Thank you

Good ice cream and super waffle cones. Throw in the wonderful location in Friendly Center (complete with outdoor seating courtyard thing) and this is a solid ice cream spot.I do find it to be a tad more expensive than other jointa and this is my only qualm with it.

Ice cream is really good and theres a fountain right out side. Its a great place to chill with some friends and just talk on a nice day.

Lets face it Ben& Jerrys is good ice cream at this location they had 3 non dairy options which was better than none. I would go again customer service was friendly.

Ice cream is good not the best. They have a wonderful patio outside and it looks amazing during night hours. Great place to go alone or with family, friendly service as well.

I love the ice cream, location, and the service, however, I did not provide a 5 star rating due to the employees not wearing gloves while handling the cones and ice cream, after handling money. I would suggest to the owner and manager to please make your employees wear disposable gloves while handling the ice cream. Disposable gloves are not expensive and keep customers from getting sick. It is much more sanitary. If you would make this one change in your employee policy, then your business would be perfect.

Love! I like the unique flavors. Its just. so. good. Wish we had one closer.

Worst place ever milk shake was horrible ice cream was horrible service was bad

This Ben & Jerrys is nestled right Im the heart of Friendly Center next to a small park to sit and enjoy your cone or cup. They have good coupons now and again and great flavors you cant find in the grocery store. Sign up for their emails because they reward you with free/discounted ice cream.

Ben and Jerrys was awesome! I got the berry sorbet...absolutely delicious! Free non-dairy icecream on November 1st, 2019, starting at 4 p.m..Jennifer shift leader) was awesome, also!

The first and only time (so far) Ive ever been to a Ben and Jerrys. Wonderful selection in flavors, but employees made it hard to understand what I was getting (cone-wise: not known if on purpose), got messy hands but a nice location and dessert nonetheless.

Good service and the ice cream is the best. However, the wooden spoons are horrible!

Favorite place

Nice place for a drop by for some ice cream. Has your go to Ben and Jerrys flavors. A must if you are in friendly center.

Fast & friendly service! #chunkymonkey

Apparently the employees at this place, or maybe all of the Ben and Jerrys locations, work for less than minumum wage? I see NO other reason for there to be a tip section on the debit/credit receipt. And for that matter, I really see no reason for an employee to ASK are you going to leave the tip on the card? So if it wasnt bad enough already, they actually expect to be tipped. These workers are NOT doing anything special, much less anything tip worthy. They never have to come from behind the counter. Its not like one places an order, goes and sits down, and then they bring it to you. All that is done is a short reach from behind the counter. And they want (EXPECT) a tip for this. Give me a break. Theyre lucky people pay their ridiculous prices as it is.

I waited 20 minutes and the line didnt move once.... Duces

Great service and very kind I defenfetly suggest

Great icecream and plenty of flavors.

Milk N Cookies is my fave!!!

It was my first visiting there.The ice cream was delicious:)

All their sorbet are really good.

Best ice cream around. Butter pecan and pistachio are my favorites. Both flavors full of nuts.

Ice cream was delicious. It is concerning that the inside and outside were so dirty. Trash on the counter where you order, trash in the floor. Outside tables littered with trash.

Heaven.....

Very good as always. Just wear your masks.

Amazing ice cream 😍, the place is located near a small park with lawn area, where small kids and families come to spend time

Fantastic

Extremely expensive, scam

I love their ice cream but its a little bit pricey.

Any flavor that you want, and friendly service.The place is clean.

Great little place. Nice service

Ordered on GrubHub. Got here in 30mins from the moment I placed my order, as promised. Still frozen and delicious! My order was correct and Im stoked to have Ice Cream Delivered!! 😍👍 Coolest thing in the world, thank you guys!

Friendly staff, clean dining area. Large variety of very delicious ice creams