Great selection of πππͺ party supplies, decor, gifts, treat bag items, ππ¬ candy, πballoons, Halloween π costumes, themed party ideas, and more. The staff are friendly exhibiting nice customer service. If you have a seasonal party or holiday party coming up, definitely stop here first. They even have nicer items that you could use at a wedding or formal event. They also have βΏ handicap accessible parking out front and handicap accessible aisles.
Sofi & Kiera were my saving grace when I forgot to order the balloons for an office birthday party/baby sprinkle. I was there when they opened, was politely greeted and they immediately helped me with my order. They were very knowledgeable on the products offered and the layout of the store, so I was in and out in no time. I love this store and both of these lovely ladies deserve a raise!! Keep it up!
On my birthday August 14. Calvin went above and beyond to help me. It was raining and he walked me to my car with his personal umbrella. I couldnβt believe a person would go above and beyond for me. Iβm upset that I lost my recipe to do a customer service survey so I decided to leave on one online. Thanks again. He definitely deserve a raise.
The worse Party City ive ever been into! Most everyone there is rude and has an attitude. Witnessed the manager lie to a customer over the phone and Witnessed them be very rude to an elderly lady who was asking for help. They had barely any costumes and things were a mess!
This is a very good place to buy party things sure glad we found it when we was in in kernersville and Winston-Salem last Thursday when we was there for a doctors appointment to buy things for my great-grandson second birthday everything was so nice and clean
It was fun looking at all the things in the store
I couldnt get my phone to take the big order that I had so I went into the store and the pretty lady did my order right on the spot I was very pleased I hate I didnt get her name Lawndale shopping center in Greensboro North Carolina Yes I will definitely be going back there again
Managers make great employees. The management is obviously great here. 4 stars because on Halloween, my costume was missing all the accessories. But the manager handled it.Keep up the good work.
Couldnt get in the door because so many people. And they actually had security letting one go in as one came out. So iij thought that was awesome of them trying to keep everyone safe. But because of that I wasnt going to stand in that line.
Staff went above and beyond to prepare balloons for birthday celebration while managing a busy Saturday morning. Excellent customer service, highly recommend this location who will meet and exceed your party event needs.
Great helpful staff had what I needed.
This Lawndale area need better staff. Terrible service where they guess prices and overcharge. The staff was confused about inflating cost. The balloons didnt withstand the night of. Nothing like normal helium balloons from a dollar store which lasted a week and a half.The Wendover Avenue is way better!
Always ready with my orders great service
Quick in and out
Scheduled inflated balloons for pickup at 4pm. Arrived at 4:15pm and they were in a bag. Employee said she didnβt know why they werenβt blown up. No apology for the inconvenience. Looked confused. I had to ask when they would be done and they said 10 min. Called to speak to a Mgr or supervisor and they said they were working on it. Again no apology but that they would call when they were done. Sounds like this happens regularly. 4:30pm and still not done ... waiting but never coming back!
Good place for all your party needs
They have a wide variety of awesome cards for birthday, anniversary, etc., that are different from all the other stores!...plus everything party!
Now I went here as its getting to the point when we go into these stores for Halloween stuff it is pretty much the same stuff it can be a little too pricey however some of the Selections in my opinion or very limited. So in my opinion this store is okay but I tend to look for things in the Halloween situation outside of what these stores normally carry like masks I dont normally worry about those I look for something a little bit different these stores dont normally do that but this door is okay its not bad.
It was ok..it served its purpose.
Good place to buy for any occasion.I shop there every year for my Family Reunion. All colors of anything.Love there gumballs. They have everything!!. If youre looking to celebrate for any occasion this is theplace.Only problem I ever had was I ordered one of their helium tank online to blow up my own ballons for my Family Reunion. I spent about 50 to 60.00 on the tank. We blew the balloons up the day b4 the event. Went to the park that morning all balloons were to the floor.Waste of money.π Helium tank empty. Not sure how much air is in those helium tanks but youre better off blowing them up the day of your event. I called back to complain they said the air only holds up for 8hrs in the balloons. Now you tell meπ‘
Unprofessional staff and unwilling to assist when the website is having issues
Employees were great, but need to work on updating the costume size selections. Chaos, slowed people from getting costumes.
Excellent customer service, professional, extremely knowledgeable and actively engaged with customers need. Also (and more importantly), Party Professional Staff wore face mask to protector customers & to slow the spread of Covid 19ππ½ππ½ππ½, Thank You Party City!
I dont hate this place, but I was disappointed. The associate behind the balloon desk upsold me on an additive to keep the helium balloons elevated for 24 hours versus the 8 with the normal helium. Fast forward 12 hours and the balloons are on the floor. Cant wont trust this place again for balloons for an important birthday.
The only thing that I like about this location is the Dollar Tree next door.The store is clean and mostly well organized. In my experiences, picking up online orders here is not worth the hassle and frustration.My mediocre rating is due to the employees being mostly rude. I have yet to encounter an employee here, that was not irritable or apathetic to some degree.
Would have gotten 5 stars but due to majority employees lack of customer service,, I will only give 2 stars. There was one guy named Chris who helped my wife and I diligently and made sure we were satisfied. He was very friendly and his customer service was outstanding. Thanks Chris!
I love this store could be a little more economical
Great for party supplies, go figure. Seriously though the people there are really friendly and helpful.
We found everything we needed for a baby shower here. Unfortunately, we didnt realize this and shopped 2 other stores first. We could have saved a lot of time and money if we had started here. This store has lots of different party themes. The next time I shop for an event Im hosting, this will be my first stop.
What a terrible experience! Had to grab balloons for a grad, only one person was working with one eye on his phone. After he rang up the balloons, he asked me to wait, then kept ringing other customers while I waited. When I questioned him why he would not finish my transaction before he attended to other customers, he responded by asking a qs: would you like to talk to the manager? When I said yes, he called the manager, who apparently was in the back! By this time he came back to me and asked if I wanted him to blow up the balloons! Really!! The Manager came after another 7-8 minutes and asked home why he didnβt call her and he assumed she would be busy.. just wow!Never going back.. such people are responsible for being a bad bad reputation for a company.
Montron is hands down the best thing that has ever happened to that store. He is the best store manager that has every been there. The only reason I still shop there is because it him. He always takes care of me. His store is always clean. And I always am able to find what I need. If you need anything find Montron!!
Doo doo
It had everything o was looking for, for my childs 1st birthday
Customer service is terrible. I called the day before coming there and asked if they did decorations-I told them I saw something on Pinterest that wasnt terribly decorative. They said they did decorations like that. I drove there and two associates told me they dont do things like that. The lady before me paid for a gender reveal balloons and they accepted that order. I then asked for a plain Mylar balloon. Before purchasing I asked how long they last. I was told up to three weeks- this was perfect since I just needed one Mylar balloon to last a few hours. I drove home under perfect weather conditions and the balloon was deflated by the time I got home. I called to speak with the store manager to address the decoration issue as well as the defective balloon. She said they didnt do decorations and didnt even do gender reveals. But that same day they took money from someone and told them they did. Party City isnt what it used to be and a waste of money. In most cases you can go to dollar general/dollar tree and save time and money. Id rather spend a couple of dollars and hope for the best than pay $30+ to just end up disappointed.
Good place π f you like to hang out in great big car parks.
Nice overall selections, wish they had more for plus/curvy
They have a variety of items to throw an awesome get together! But they could definitely get more supplies on the kid themed parties
Very nice selection of party items and staff very helpful and nice
Love the selection
Something for everyone. There are party themes for all ages & awesome variety of other things as well.
Planning a baby shower had everything I needed
Im a very understanding person when it comes to workers but this was horrendous. I came to Party City for my English Final, which happened to be a video that required props. I googled where to find fake swords and a medieval sword for $5.99 from party city popped up (we are doing the fight scene from Hamlet). I entered the store, looked for it myself but failed to find anything like it, they only had Roman and Pirate swords. I went to the man at the balloon station who at the time was helping another. I attempted to grab his attention but he was so busy singing along to the song so loudly I could hear it from the middle of the store to even notice my attempts. It took him ages to notice me and ask if I needed assistance in the most atrocious attitude I think he could have mustered. Without asking what I needed assistance with he called for a woman to talk to me but sent me to the other side of the store to meet her. She took the biggest attitude with me and I felt horrible for even asking for assistance, they made me feel so miserable. She told me that they didnt have the sword I was looking for(that I understand) but then told me that they only have most of the things on their website during Halloween. She refused to help me find an alternative to my needs and just rushed off without helping me! This is for my Final Exam and my teacher is insanely picky with everything, especially props used in films. I would like to personally thank Party City for being the reason my group and I shall be recieving a bad grade. BTW I spent $40+ to be treated badly.
Easy return and lots of party stuff for any occasion
They should carry Acc team gear, thats what I was shopping for. They do not carry any acc stuff. But the store is very organized, and the employees are very nice.
Fun place to shop for all party needs. Neat and clean store. Friendly staff.
Very nice and helpful staff
Good shopping there, got my boys Halloween costumes, one was missing a mask. They need real dressing rooms my kids had to try on costumes in the bathroom that wasnt clean.
Its very nice people and very helpful and very good prices
The customer service was exceptional.
Low inventory
The place was clean and the workers were very polite. They were very helpful to me and my daughter.
Highly recommended, great service great people
Its a party store. You know... party stuffStaff doesnt always know, but they do change a lot
Party City continues to offer a wide variety of costumes for Halloween and many neat products for Thanksgiving, Christmas, New Years Eve, Birthdays, Special Events and Office Parties.
All the party supplies you could want. Great selection of balloons. Costumes galore!
Love getting balloons and other party supplies from this location as they always have extra products in stock
Wonderful staff. They got frustrated during Halloween time but they never lashed out towards customers, they were always friendly and wanted to help ensure that everything went smoothly for the customer.
Nice place to shop for party stuff.
Love it speck English and Spanish works.
Found what I needed but the cashiers are extremely slow, one of the machines broke just before i got there, they made move to the end of another line and guess what ? They fixed it and call the people in front of me.
Nice, clean and organized. Found all the stuff I needed at one place for my daughters Hello Kitty themed party.
They need to have signs telling were to order the balloons and were to pick them up
Lines for service are long, registers are quick though
I did seen Halloween customer have different face skull and clothe are okay color are very well and I see that new things party plastic small cup and napkins that kind of good idea
A wide variety of stuff. Awesome Halloween collection
Great place with lots of decoration items for any theme party you may want.
Friendly staff and Great selection.
They seem to have everything you need for an inexpensive costume
Party City always has that thing you need for any kind of party. A little pricey.
I usually find what I need here. Wait times can be a little long, especially around graduation time and other occasions. They are not quick to open another register or direct them to the balloon department for checkout.
Staff was friendly and helpful. Helped me get what I needed and got me out quickly.
Good Prices And Service
Party City is overpriced period, doesnβt matter which one you go to. But received great customer service today.
A little pricey but good.
My experience in your store was very unique I give it a 5 star
One stop for your party needs . Love the verity of items . We buy birthday party stuff every year . We enjoy it.
What one would expect of a costume store. Not that many dressing rooms.
They all your party needs!! Lots of parking. Good service.
I can always find what I need.
Out of Patriots gear but good service
Bought some awesome lil dolls for Halloween
Very wide selection of grear gift and party decor
The guy there stood right beside me and act as if he didnt want to help I asked him 50 questions he was idk .. he was too busy talking 2 his coworker he didnt know where to put some stick oh well Ill leave it here
Great staff and products for sale.
Has great costume collection
Helpful staff and lots of choices
Found what i needed for my daughters birthday. Helpful staff.
In and out fast polite service had everything I needed.
Staff was very helpful and they still.had a pretty large selection the day before halloween.
They had exactly what I was looking for
The worst service!!! Im not buying here ever again. I went to returd some items and they said i couldnt. At any moment they told they dont accept returd.
Employee in custom department was very knowledgeable and helpful
Great selection and great prices!
Good place to get party supplies but its all Chinese cancer plastic. Skipping in there is an assault on the senses.
They had very little Pokemon decorations that we needed. Having to go to another location now.
Was very nice and helpful
Good store, but the bathrooms was not
The store was disorganized, but the employees were helpful. We found what we needed.
It was great the custermers were nice the cashiers were nice and i liove the things there thats why i give it a thumbs :-O