I called them and set up an appointment. They called and rescheduled, then left glass all in my garage and even left 2 big pieces of tape on my windshield. I had to call and ask if it was ok to take it off because I didn’t know if I was supposed to leave it on for a curtain amount of time or something. There was also glass all inside of my vehicle. This wasn’t someone doing me a favor, this was a service I paid for. I expected a higher level of professionalism.

Had to replace my windshield from rock damage and picked them through my insurance. The installer got there on time, the windshield looks great, and it took less than 30 minutes. I would recommend them to anyone.

They came a little earlier than expected which was good, also was done in a fast manner. The guy was nice and went the extra mile to clean my Vin tag off better since it was pretty dusty even after I tried to clean it. Only issue is the glass looks a little off center by a quarter to half an inch but doesnt seem to affect anything.

I had a wonderful experience getting my windshield replaced by Scott from Auto Glass Fitters. He was a joy to talk to, came on time, and got the job done quickly and professionally. I will definitely recommend these guys to family, friends, and anyone needing auto glass work in the future! Thank you!

Horrible customer service!!! It took almost two weeks to get the window in and then I get called the day its supposed to be installed and get told they cant make it today and need to reschedule for the following morining. No problem, here it is 12pm the next day nobody has came or even called. So I call and am told by the rep that they will get the tech to call me. I finally get a text saying that they have to push me to the next day which will be saturday or next week sometime. Horrible Customer sevice, they would get no stars if it were possible. You guys make things right and I am willing to edit my review to let people know. Otherwise Id stay away from this company.

Already Had schedule and appointment had me waiting 2 hours to find out they didnt have the windshield manager apologize and said they would call me the next day and let me know when to bring the car back never heard from them I wont be going back

5 star quality customer care. 30 min windshield replacement. In and out

Alex was great! He was on time an very professional n had a great attitude, very respectful! Best price in town, thank u Auto Glass! Will use yall in th future

Fist fix friendly guy that came out

Customer service was great. Installer was good and fast.

The repair man had over 30 years of experience and it showed with his professionalism..Great Job!!

Technician was super attentive to detail. He was on time and did a great job on the windshield.

Perfect timing perfectly installed love these guys

The technician was very professional and courteous. He performed the task in a timely manner. I am very satisfied with the installation. I will certainly use them again.

The tech, SWALDEN, came to my house, arrived promptly, got right to work, and changed out 2 windshields in less than 2 hours. He did an excellent job on both vehicles, and we are very pleased. I highly recommend this company! Thank you!

The installer Scott was courteous, fast and very personable. He explained the warranty in great detail and did and outstanding job in installing my windshield. I highly recommend Auto Glass Fitters.

Damaged my car during the installation in July. ( Stripping on roof near when the windshield meets the roof was cut) I contacted the company. The manager, Chris, came and took pictures, told me he would check with his manager and get back to me. He called a little while later and told me that they would be fixing the damages and that I should go to Boyds Collision to get an estimate. I went straight there. They took pictures and said they would submit an estimate to the manager and get back to me to set up a date to do the repairs, and that it would take two days to get the parts. That was in Sept. The manager, Chris @ (Auto Fitters)called me again and asked if I had taken my car for the estimate. I explained that I did it the same day he called and told me to go. He then explained that he would pass the torch to Boyds as it makes more sense to deal with them directly to set up a convenient time for repairs. I called the repair shop a week later. They said they would order the parts and call me. I waited yet another week and heard nothing. I finally spoke to the manager @ Boyds Collision, (Chad),and he alerted me that the Auto Glass Fitters manager, Chris told them that they would not be paying for the repairs after all. Chris never bothered to call me and let me know. I called him several times. He never returned my calls. I then finally got a text from him saying that he was on vacation and for me to call Art at the corporate office. I called Art and explained the situation on Oct. 15th. Art who is the manager of Chris knew nothing about the damage to my vehicle and asked me to send my VIN number / make and model of the car. I immediately took pictures of the damage, and sent a narrative about what had transpired in a text to Art as he requested. I never heard a word from him. I called several times and was told that he was unavailable. Finally, today, Oct. 30th. Art answered my call and said he never recieved my text and asked me to send it again. I did. He then called and said that he was not going to fix the damage properly because he did not feel that his technician really did the damage. He said that the person who replaced the windshield saw the damage to molding on my roof when he did the job, but did not bother to tell us. Awful experience!! Saddest part is when I asked if there was anyone else other than Art to speak to about my experience, I was told that the buck stops there! So, beware!!

Im very satisfied with the replacement windshield job. Tech was very nice and professional and did a great job. Thank you.

So quick and very professional.

Jesse was very prompt and courteous and completed the work quickly. Thank you!

Auto Glass came to where I worked, replaced my windshield, and returned my keys within the time frame indicated. He gave me clear instructions, and he was on his way. And my windshield looks great!

The installer was on time, and very professional. I cant speak highly enough of him .Truly a great job.Thank you Auto Glass Fitters!

On time. Efficient work. Great experience.

They were great - set appt quickly, came to my home & did an excellent job replacing my broken window!

Fast, friendly, professional

I am now waiting to have my Windshield replaced for the third time by this company in a week.First, a defective windshield, second, an improper installation. Now, I have to wait four more days (through the weekend) so they can replace it for the third time. I would not recommend.

Showed up after being sent by State Farm. Had the wrong windshield. Did not know how to install and permanently damaged the car as a result. I would never recommend them to anyone.

Fast, easy, and exceptional service.

Excellent service!!!!

Outstanding customer service! Outstanding work!