Just purchased the car we’ve wanted! We searched a good while. The experience at Parks was better than any other car purchase experience I’ve encountered. George was an awesome soul. Down to earth and very personable. Olivia was on the spot with our dealings with the finance info and Steven made it all work out. Totally doing business with them from now on.Parks is family now 😊
Very friendly helpful staff that made upgrading my 07 as painless and easy as could be if I had money like that I’d buy everything on their lot just because. Chris Koser was my salesman and he was one of the best/non pushy salesman that I could of ever asked for He pointed me in the right direction of the truck I really wanted. I highly recommend buying a car from this place and if you have the chance ask for Chris Koser!
Out of the MANY cars I have purchased, this was by far the easiest and most pleasant experience I have ever had. Olivia Gray was a great, and honest sales person. She never once pushed me to do anything! In fact, she helped me narrow down the best options for me, and helped in any way she could! Highly suggest her and her team!
Had a great experience with my purchase of a Toyota Highlander earlier today. John Darryl Wesley was very helpful. He and the others got me out of there quickly and on to watch football on a college Saturday. Many thanks.
Had a wonderful experience. Didnt even make it to the door and we were greeted by Mr Terry Mattress who has been nothing but polite and very helpful with the car buying experience. Ill definitely bring my business back
Ed Shockley was very polite and professional from start to finish. He was honest and up front about the whole process. I would definitely recommend Ed to the next car/truck shopper.
Mike K did a fine job in finding me the perfect vehicle! His knowledge and professionalism helped me stay within my budget and I couldnt ask for better assistance.Mike you are the MAN!Xoxos
They purchasing process was simple and swift. Our salesman Mike Keoing was thorough, friendly, and efficient. It was overall amazing experience. I would highly recommend this dealership to anyone!!!
John Wesley was my salesman. He was pleasant and patient while I decided which suv would be the best fit for me. The entire GMC environment was laid back and an overall good experience! Needless to say I purchased my SUV from Parks Buick GMC! I would definitely recommend them!
We just recently purchased a new 2021 GMC Yukon at Parks Buick GMC through Wayne Brock. He was great from the moment we walked through the door. He’s friendly and helpful and made buying a new car actually enjoyable.
From the moment we walked on the lot, the staff were welcoming, not pushy and fabulous to work with. Answered our questions and made us feel like we had walked into the right place. I have already told friends about Parks. Wayne Brock and Lyn, our technology specialist, were knowledgeable and gracious!! Definitely be back for our next car.
I was in the market for a new GMC Sierra Denali but had no idea how long it would take to get what I wanted considering this crazy chip shortage and the fact there are so few new trucks available. Christopher Koser helped me through the process, took my build specs, explained all my options and within just a couple weeks, I was in my new truck and couldn’t be happier. Christopher made the process easy and kept me up to date from the time we ordered the truck to the time it came in. Once it arrived, he and his team had it looking amazing and walked me through all the features, especially the myGMC app (which is great) and all the electronic updates. Great Experience.
I highly recommend Parks. Make sure you go see Wayne Brock. He’s knowledgeable, professional and straight to the point. No cheesy car salesman stuff with Wayne. Not to mention he’s quick so we didn’t spend all day waiting around to sign paperwork. It was by far the best car buying experience we have ever had. And don’t forget to get with Lyn to learn all the bells and whistles. She shows you how to make the most out of your experience and is quite funny too!
The absolute kindness and attention to detail for a walk-in was very comforting. Accommodations were made for my poor health, and at least 6 people were involved finding solutions to a 1993 Buick Custom 3.3L. Decided to get an oil change as well.Driver/passenger door hinge adjustment was performed so quickly, that I had actually driven closer to the building for the convenience of the foreman. Hed already finished!
Sometimes you go into a car dealership and it just feels bad - like everyone sees you as a sale vs. a person. Not here. This week, I purchased my 3rd car from Parks Buick GMC in Greenville - and it was the 2nd time weve purchased one from Wayne Brock.Wayne was phenomenal to work with. He didnt push. He didnt drag anything else. He just helped me get exactly what I wanted. Not only that, he was awesome to talk to while waiting. Dude knows comedy, comedians and - from what Ive heard - hes a drummer that would make Tommy Lee faint.In all seriousness, theyve been great to work with, which is why we keep returning. Thank you all!
Start to finish, the absolute best car purchase experience Ive ever had. All the Parks Team members were so easy to work with. Nina is just wonderful. This was my first time buying a car online/remotely. Im a Senior, out-of-state, with a trade-in. Nina made everything easy for me. She was so prompt with responses and explained everything so well. This is how car buying should always be. Honest, straight forward, and fair. I can assure you if I am in the market for a vehicle again, this will be where I will do business. Thank you Nina!Kathy C - NC
Love the service! Olivia Gray is excellent sales associate. Knowledgeable of all aspects of purchasing our Ford truck. Quick and easy transition. Excellent service over all! Five stars for sure! Thank you Olivia!
Everyone was very helpful and wanted to work with me. Chris Koser, the salesman, was respectful and informative. Lyn Furrh was great at explaining all the new car functions/ features. I will definitely be recommending Parks to others!
Mr. Terry was an amazing sales person. He was knowledgeable, professional and honest, yet still friendly and kind. I appreciate how the whole team worked together to get me my new Buick! I was so heart broken over the total loss of my last Buick but they restored my joy. I am super pleased and would highly recommend The Perry & Terry duo!
Wonderful experience at Parks Buick GMC! Mr. Terry was phenomenal on getting me a used car at a great price. Went looking through Parks to see what they had and left the same day with a 2016 SUV. All staff I encountered was helpful, inviting, AND had masks on! As a nurse, I was very pleased and felt safe! Would most definitely refer my friends and family to buy a car at this location.
Just purchased our new GMC truck. Wayne Brock was great to work with, very helpful and not a lot of wasted time. Find Wayne if you need a new car.
I live out-of-state, over 5 hours away from the dealership and purchased a car in less than 24 hours with absolutely no issues at all- easiest purchase of a vehicle I have ever had! Nina Cannon was awesome- she came in on her day off and was extremely accommodating! It was a great experience and my car is everything I hoped it would be!
Ed Shockley was so professional courteous not a pushy attitude. Would recommend him to anyone in the market for a vehicle. It doesn’t surprise me how great the sales staff is, their service department has been great also. That is why they get all our business.
Matthew Fowler was nothing less than truly becoming of a gentleman. He made the process easy and seamless. No complaints at all, highly recommend Lynn as well (the technology lady) super knowledgeable and used real life experience to ensure both my wife and myself were happy. Both Matthew and Lynn were truly professional and I would definitely refer anyone to Parks GMC of Greenville.Thanks,Chris Morrison
Everyone was great! HUGE shoutout to Blake Smith, he made sure i got something i would love but also in the price range that works for me! so nice & helpful... Went there with only one car in mind and got two! GO SEE HIM!
Terrys sales service was absolutely perfect. See him for your car buying needs. He will not disappoint.
Thank you Blake for taking great care of me. I absolutely love my Encore. Great service and a nice gentleman not pushy at all. Great southern manners.
Dealing with Olivia Gray has been an excellent experience. She is very nice ersinanle and knowledgeable. Answered all of our questions and made buying a car a breeze. I would recommend her highly to anyone looking to purchase a vehicle. Thank you for everything, Olivia!!!!
Great sales and service as always! Met Olivia in July of 2020. My husband bought a truck. We sent 4 of our friends there to Olivia who sold them all a vehicle. Me and my husband came back recently and bought 2 more vehicles from Olivia. Olivia goes above and beyond to make her customers happy! Always smiling and gives great hugs!!! ;) Big shout out to Cedric and Shon too!!! I am sure we will be returning in the near future and will definitely be recommending anyone we know to go see Olivia!
Sadly, the service department here is not great. Poor communicators, hard to understand and they have a a “used car salesman” approach to service. Very sales-y but can’t back up what they’re committing. Wishing we had better experiences but they’ve been poor. Switching to CarMax for service issues bc they’re nothing short of fantastic.
While the work was well done, it was an extremely frustrating experience. Simple project! program a new key fob for my 2018 DMC pickup. Order the key fob, and paid for it in advance! waited several months. Was told the programming charge was $130.00. When I went to check out the bill was 143.00!! They added a shop supplies charge! What shop supplies did they need for programming a key fob?? Just a complete ripoff.
I came in to inquire about a vehicle I was interested in buying. I was met outside as I approached the door by a smiling and friendly Anna Joseph. She invited me in to her office and asked me how she could help. I explained to her that I had a vehicle in mind however noticed it was in transit and how I would go about purchasing the vehicle? Anna explained every step and made the whole process so easy I purchased the vehicle on the spot. She then took me through each step and next thing I know I was out the door with a new vehicle. The dealership was even nice enough to allow me to keep my trade in until my new vehicle arrives. Thank you to Anna Joseph and the team for great customer service.
My experience was good and Hunter was a really nice sales person. My only complaint would be that I informed Hunter of the day and time I would be picking up my new vehicle but on the day that I arrived and finished filling out all the paperwork I was informed that my new vehicle had a recall on it and I could not drive off with it until they fixed the recall on Monday. I understand that recalls happen but being that I informed him of when I would be arriving it seems like that’s something that could have been taken care of before I arrived. They did however let me pick a vehicle off the lot as a loaner until my car was ready which was really cool and it helped ease the situation slightly. In the future when a customer informs the dealership their arrival time they should automatically check the customers car for recalls.
Update: I had a leak in the rear window of my Sierra AT4. Even though I purchased the truck elsewhere, they were excellent fixing the issue without any hassle and provided a loaner while they had it. With that said, I have now had the service and buying experiences both remain a positive. That’s rare for many dealers. I just wish they were open on Saturday for my normal preventative maintenance. It’s too difficult to schedule getting there during the week.We’ve had great experience at this dealership. We’ve shopped around a few other dealerships, spent time on their sites trying to work deals without meeting our needs, including one we purchased from recently. Here are Parks, they went to work for us the moment we walked in. John Wesley actually helped us find a better car than we initially came to look at.We appreciate the time and efforts they put in to get us the deal we were looking for.
Mr. Terry was awesome!! Great customer service. We drove 2 hours to purchase a New 2021 Yukon SLT. With limited options right now they had what we were looking for.
Parks Buick GMC was so impressive.!! And SIR Wayne Brock was the best salesman I have ever worked with. Thanks for the memories.
Had a great experience here! Just stopped by to look around and Xavier got me a deal I couldnt refuse! Very fast and friendly staff. Xavier was literally running between offices and buildings, taking care of me and another buyer at the same time. Out of his way nice, not pushy at all and just a nice guy. Everyone was very friendly and had a great sense of humor. Would definitely recommend Parks GMC! Go Army beat Navy!
My husband and I had a great experience today buying a truck. They went above and beyond to help us get the deal we needed. Mike Koenig was honest and patient with us. We were pleasantly surprised that they were not like most dealerships we have been to.
I was available to find a safe, reliable, and reasonable priced vehicle for my wife thanks to Mike K. I highly recommend you deal with him for your next purchase. Thanks Brother!
Wayne Brock was our salesman. He was super helpful from the moment we arrived. Very polite, professional and easy to work with. I highly recommend Wayne and the team at Parks Buick GMC.
Mike K WAS AWESOME!!! ASK FOR HIM COURTIOUS. PROFESSIONAL
Parks did an excellent job in fixing my GMC. I highly recommend them.
Labor Day!!! Although working Labor / service & customer care is an understatement for sales associate Olivia Gray! Kudos to Parks Buick for the professional services of this beautiful & caring young salesperson! I would highly recommend Parks Buick & Olivia !
I had a wonderful experience buying my first newer car and getting it financed. Terry did a wonderful job of answering my questions and addressing my concerns until we found the right car at the right price for me. Also Perry and Steve did a great job of getting everything finalized and dissing my finance options.
Just wanted to give a thumbs up job to Mike Koenig. i recently purchased a truck and he was extremely helpful and kept me up to date during the whole process. Thanks Mike
George, in used car sales, was fantastic. As soon as we arrived, there was no step into my office bs, or paperwork... He just snapped a pic of my drivers license and I was immediately off for a test drive.Super courteous, very customer service focused, just a great experience. Really appreciate the way this place does business!
I’m super happy John Wesley was amazing he got me in an out with my new car. The service was great I recommend anyone who is in need of a car to come see John
I had a problem with one of my tires. It was sort of last minute as we were leaving on a trip in the next few days. It was late in the day (about an hour before Service closed), but they said come on by and they would see what they could do.When I arrived, they worked me in quickly, took care of my problem and had me out before closing time. It turned out be be a fairly simple problem, but I didnt know that when I pulled that in. Great folks, great service!
I recently purchased a used vehicle and had an absolutely phenomenal experience. Annie Lester was very very helpful, knowledgeable about the vehicle, and patient throughout the process. She made the process move quickly and took a lot of the stress out of purchasing a vehicle. Would definitely recommend.
Olivia Gray made the process from start to finish SO EASY. This was my first car I’ve bought on my own and I wouldn’t have gone anywhere else. Not only was Olivia great, so was the whole parks family! I will definitely me back in the future!!
Mr. Mike Koenig was VERY helpful. He didn’t just tell me what I wanted to hear ! He was very honest & wanted the best for you. I would highly recommend him to point you in the right direction.
Great experience at Parks Buick GMC!! Olivia Gray was AWESOME. She was very knowledgable and honest. Made my husband and I car buying experience GREAT!! If you are ever here ask for Olivia
I had the pleasure of working with Michael Koening at Buick of Greenville. Mike was extremely respectful, patient, attentive to my needs and a pleasure to work with. Mike went above and beyond to make my buying experience one to remember. He is extremely laid back, personable and truly cares for his customers needs. His goal is making sure his customers are happy and completely satisfied with their purchase. I have received numerous follow-up texts and phone calls from Mike making sure Im still loving my vehicle purchase. I would highly recommend reaching out to mike Koening if youre in the market for a new or used vehicle.
We had a great experience buying our pickup truck from Ed Shockley. His easy-going nature and extensive product knowledge added so much to our decision-making process today.
I was very satisfied with all employees and the entire process with one big exception. The deal was agreed to over text / email because my purchase was from out of state. After driving 2.5 hours to the dealership to finalize the purchase the sales manager decided that the $500 rebate and the interest rate for financing that I was quoted was too good of a deal and removed the $500 rebate from the sale. After spending a week negotiating the sale then driving a long way I wasn’t about to walk away from the purchase. I offered what I thought was a fair compromise after the purchase for a credit towards accessories but he denied the request. Quite simply bad business on his part.
My experience was excellent at the dealer. I had initially spoken with Tyler Laws about my leased 2017 and he encouraged me to bring the car for a pre-end lease inspection and a possible option on a sale going on at that time. He was the only reason I considered turning my leased car earlier than 6/30/21. My appointment was set for 11 AM. When I arrived at the dealership, Olivia Gray happened to be outside and I inquired where was I to go to get the inspection. We went inside and I told her of the situation and I wanted to see whether to lease, buy the 2017 car or buy a new one. She presented me with all three options and did not pressure me either way. The test drive in a 2021 Envision help me make the decision to buy a new car. After able to secure financing, the business manager, Ron was friendly and efficient. I especially loved how I could sign all the documents on the desk screen. Talk about technology! Overall, my experience was delightful and I would definitely recommend Park Buick GMC to my friends and family. Tyler, Olivia and Ron are friendly, personable, professional and definitely expressed teamwork. They all should be employees of the month and year.
Ed Shockley helped us buy a truck. Very professional and knowledgeable. Great customer service by Ed. We will be back in the future to buy our next car.
Great experience with Blake Smith. He knows what he is talking about. Thanks for pointing me in the right direction. Outstanding customer service.
Ed Shockley really did a phenomenal job helping my older brother and me out. Even with our many questions, and concerns he was able to answer all of them and help us with every step of this process. I highly recommend anyone to see him if in the market for a new car.
First time in my life that i have ever that i was at a car dealership and no one even asked if i needed help. I stood in the lot looking for 20 min then went in side and stood in the center of the main room for 10 min. Still no one said a word. I watched as 3 ( i assumed was dealers) just sit in a room and chill. Either they make to much money just dont care enough to sell a car. Oh well i take my business else where!
John Wesley was very nice and super helpful with my process of getting a car. Everything went smooth, I felt very comfortable and welcomed there. Will be coming back again!
Wayne Brock was easy to work with and got me into a sweet ride! Gotta love Waynes GREAT personality! Lyn was there to help me navigate all the bells and whistles of my new truck. Love my black Denali.thanks!!
Wayne was a great salesman to work with in the purchase of our GMC truck!!
Everyone did such a amazing job. Wayne and Lynn was my favorite they showed me everything down to how to operate my new vehicle. The made it so easy buying my new vehicle. I never been to a dealership that goes above and beyond for their customers.
Olivia Gray and the staff at Parks Buick GMC are AMAZING!! My daughter was looking to purchase her first car on her own and Olivia went above and beyond to make this a great experience! She was kind, patient and efficient!I am so thankful for the kindness that was shown to me and my daughter from everyone that we came in contact with at this dealership!⭐️⭐️⭐️⭐️⭐️HIGHLY RECOMMEND going to PARKS BUICK GMC if you are searching for a vehicle!!OUTSTANDING CUSTOMER SERVICE!!⭐️⭐️⭐️⭐️⭐️
I purchased a vehicle from Parks Buick GMC and my salespeople were Terry and Perry Mattress. Both of these gentlemen were extremely professional, knowledgeable, and friendly. The purchase process was seamless and quick. I would highly recommend them to anyone looking for a vehicle!
Waited for us a little late as we were coming from Columbia. Car was in excellent condition, purchase process was as quick as a dealership can be. Ask for Nina, shes the best!
Wayne Brock stayed with after hours to make our purchase on our new truck. His knowledge of the vehicles was outstanding. I strongly recommend Parks Buick GMC.
A special Thank You to Dave who guided me through the process explaining everything thoroughly to me and working with my husband to lay out a plan to get our GMC Yukon back to its full potential. He was very knowledgeable and made this experience very pleasant.
Blake Smith was awesome and very professional. He sold me my dream truck and I couldnt be more pleased with his excellent service. Definitely recommend him in the future!
My husband and I needed to get a car on last minute notice. We spent days searching online and finally found one at Parks GMC Buick. We had a few hours before we were supposed to be at a family dinner and then we were leaving for vacation the next morning. We showed up at Parks and were connected with the Sales Rep, Mike Koenig. Mike was great. I loathe car shopping and high pressure sales. But Mike was easy going and laid back. But he also was willing to work with our very short timeframe. He was diligent and helped us purchase the vehicle and get in and out the door within two hours. He even filled it up with gas as we were finishing the paperwork. Overall, as much as I don’t like the car buying experience, Mike made it easy.
Nina worked with me a week to get the truck I wanted delivered from another branch location.She worked the trade in numbers and discounts and stayed in daily contact with me.When we closed the sale I was in and out in an hours and everything went exactly as she said. No last minute surprises. Parks has earned my family business. Hat tip to my man James Brown for the financial help.George Spain
Ed is a great salesman and was more than happy to help me find a good car with no discrimination.
I love my GMC Terrain that we purchase @ Parks & I was extremely happy with my sales person, George Witt. He was very professional in every need & question that I had before & after the sale. If we need another vehicle in the future, we’ll be sure to contact George & Parks.
We arrived early for a 2:00 pm appointment for an oil change, happy service dept. took us sooner, we were not tied up waiting for long.
Excellent experience. Olivia and George were great! They both went over and above to make this as easy as possible. Go in and ask for one of them and you’ll get first rate customer service.
I came from another dealership where i was approved for a different truck but terry work with me to get what i really wanted same with the guy that work on my credit and got me a good interest on my loan, the extended warranty was just put on my loan and never discussed the price. So i would recommend ask question before sign anything but other then that my family is really happy with our 2021 gmc yukon
Was able to trade in my SUV for a nice Lexus. Annie Lester provided great service and was able to get my deal done! Will definitely be back in the future.
Staff was pleasant, informative, and very helpful! Thank you Olivia Gray for selling us out new vehicle! Would recommend them to any friends or family.
Everyone was great. I never felt pressured. Jason knew what i was looking for and stayed within my budget. As far as sale guys, i dealt with Chris and Wayne. They both were great and went above and beyond to help me. Chris even went to so far as to get his Childs car seat of of his truck and put it in a car i was looking to purchase to make sure there was plenty of room. Wayne found a way to make me laugh and took the stress off me. Thank you to Jason, Wayne, and Chris for the great service.
Excellent service!! Quickest I’ve ever bought a car. Thanks to Ed and Steve with all their help!!
Walked into Parks GMC searching for a vehicle and had a great experience there. First, Perry Mattress is not only a great salesman but a great person. Very transparent and walked through all the options. Not only did I get a great car, but payments within range. I would recommend Parks GMC to anybody and ask for Perry Mattress.
We purchased a Lexus 300 IS Sport from Ed Shockley and Michael Koenig. They made purchasing smooth and very Friendly Staff. Highly Recommend Parks Buick of Greenville.
I came into GMC expecting some random car salesmen to try to expect me to buy any car that came into my face, but no, I met such an intelligent salesman, Olivia Gray, who forced nothing on me!! She showed me all of the options that were absolutely perfect for me, instead of the most expensive things that were available. She really helped me find the perfect SUV that fits my personality, great for my family, future kids, and more. I would 1000% recommend her, 10/10!
We drove a couple of hours to see one particular vehicle and Wayne Brock came out to assist us as soon as we stopped. He was very helpful and knowledgeable, eager to share info about the vehicle. He offered to show us a similar yet different vehicle, once he explained the features we decided to test drive it. He was in no rush for a decision and was not pushy for us to make a decision. The dealership was clean and everyone was very nice and friendly. We did purchase the 2nd vehicle and know we will love it! I would have no hesitation in recommending Wayne or the dealership.
My salesperson John Wesley was a great salesman. He got me a great deal & was very courteous and answered any question that I had to his knowledge as well as followed up with his superior. Go see Mr Wesley he will make sure you leave happy with what you want.
Ed provided excellent customer service and I walked out with a beautiful Tahoe. I highly recommend working with him if you visit Parks GMC.
Terry Mattress sold us a vehicle and was fantastic. Responsive, knowledgeable and authentic.
I bought an awesome reliable family car. Roomy, sunroof, DVD player. Richard Propes worked with me and he was amazing. He helped me to find something perfect. He worked with me and my specifics better than I could have ever imagined. If you are looking for an used vehicle come on in.
Very nice dealership! Worked with Todd and he was nice and patient and worked with me. Great customer service!
A huge shout-out to Mike K. over at Parks Buick GMC in Greenville! I sincerely enjoyed working with Mike on a great deal we finished this evening and I felt compelled to spread the word. I can honestly say I have never left a review of a car sales/dealership experience. This experience differs because once Mike understood what we were looking for, he did a significant amount of homework to show variations of make, model, year and features of various cars along with pricepoint for us to consider all without that typical pressure you experience when buying a car. Thank you Mike for your awesome help!