Have thoroughly enjoyed our experience with Mrs. Kassia.. from the beginning right to the very end. Never pushy, incredibly personable, knowledgeable and ever so patient with the indecisiveness that comes along with large purchases. Additionally, when ever met with a customer service inquiry, she had shown to go above and beyond to support her customers and that alone means soo much. Furniture Distributors has absolutely become of safe and comforting space in a sometimes not so welcoming sales community. A big thank you to her for providing such a beautiful experience for us!

Popped into the store and spoke to a guy named John who was super nice and helped us find exactly what we were looking for. Really great customer service and sales team.

Good selection. The salesperson was very knowledgeable and not pushy at all. She gave us a quick rundown of what she had that matched what we were looking for and let us go over them all without hovering over our shoulder. Very happy with the recliner couch we bought! This will definitely be our go to place for furniture.

We had a great experience buying our new sectional couch from Darryl and his wife, they provided excellent service that really sealed the deal on the store location we would buy our couch from. If we ever need to buy furniture again, we will definitely be coming back!

Went in today to get some ideas for a new apartment Ill be moving into in March. As soon as I entered the store I was greeted and offered assistance by the store manager, Kassia. She was extremely personable, asked me what brought me in, gave me a rundown of their services and furniture options, then let me look around before checking back with me.After a bad experience at Ashley HomeStore in Morehead today where I was ignored, it was refreshing to walk into a store to be greeted by a friendly and knowledgeable person. She explained everything from fabric options and shipping times to how certain pieces can be rearranged to fit different spaces in the home.I will definitely be doing my future furniture shopping with Kassia and Furniture Distributors and I highly recommend that everyone else does the same.

Kassie is always so helpful ☺

Prices were average, staff helpful, delivery team were very friendly and safe.

Kassia really made my furniture buying experience easy. She was very knowledgeable about brands and styles and clearly has an eye for design! Great selection 10/10 would recommend!

Plan on spending some time here. They have MANY options. Good finance. Nice people, very helpful, but not pushy.

I was extremely pleased with my experience. Kassia did a wonderful job helping us with our purchases. We recommend to our friends and family to go and see her for help if they were looking for furniture.

Kassia was AMAZING. Quick, professional, and made the process easy! She helped us twice in one day and even gave us a loaner bed frame while we waited for ours to come in. Best service and great furniture! Thank you!!

Some of the same furniture as Big Lots at much steeper prices. That and the salesperson acted like it was a bother to even speak to us. No interest in shopping there at any point in the future!

Kinda of high priced, well no kinda of too it . Nice stuff but proud of it

I am so pleased with my experience working with Kassia to meet my shopping needs. I am so happy with my purchase and will definitely be returning for my future furniture purchases!

Kassia was awesome!! Very friendly and professional. Would definitely go back again and will tell others what a great experience I had.

My husband and I visited this store today. We were greeted by Darryl who was so kind and welcoming. They have a huge selection, very clean and organized store. Darryl was awesome! He was friendly, patient, knowledgeable, provided assistance but didn’t hound us. We didn’t make a purchase today but plan to do so very soon. I highly recommend this store!

Kassia, was amazing. Got the most awesomest couch in the world. Highly recommend Furniture distributers in Newport.

I went in this store on Saturday and was welcomed by friendly, helpful faces. I fell in love with and purchased a beautiful chair. My experience was so pleasant, I returned on Monday and purchased another chair. I shared my excitement with 3 friends who are all now contemplating purchases. Way to go Darryl for outstanding customer service.Super pleased,Beverly

Our experience was really fantastic. We were greeted by Kassia, who listened carefully to what we were looking for, and then patiently presented options, all the while quietly assessing what we liked & didnt like. Not pushy, just helpful, and very knowledgeable about what was possible, what could be special ordered, etc... She made a lot of helpful suggestions, but it was clear that her only concern was that we end up with something we really liked! The showroom is MUCH bigger than it looks from the road, and we were all impressed with the quality of the pieces. Kudos to Kassia, and the manager Darrell, who have to this point been very responsive to our after-sale needs. Delivery was efficient and professional. All in all, we would definitely recommend giving them a look.

Kassia made my experience in picking new furniture so easy! Go see Kassia at Furniture Distributors in Newport, NC!

Furniture Distributors in Newport, NC did not disappoint me and I owe it all to their top notch furniture pro Kassia Smith! When I first visited the store she must have sensed that I was a novice furniture buyer and took me under her wing. Kassia is extremely knowledgeable, very helpful, and very, very patient. At no time did I feel pressured to make a hasty purchase. It took me numerous visits to the store before I finally committed to a custom (frame coils, fabric, pillows) order England Furniture sofa, loveseat, and pillows. Throughout the process Kassia displayed super human patience with my seemingly endless questions. A month after placing my order, my as ordered sofa, loveseat, and pillows was delivered to my home by two very nice and courteous men. Kassia Smith is a true asset to Furniture Distributors and I cannot thank her enough for helping me make the right purchase decision tailored for me. I highly recommend Kassia Smith and Furniture Distributors in Newport, NC for all your furniture wants and desires. You will not be disappointed.

Anthony was really patient and helpful. Awesome store!

Anthony helped us get a new boxspring and rails. Great cusotmer service!

Happy to leave a review for Daryl and his wife who provided us with a seamless purchase and delivery. We LOVE our power recliners Daryl! Allan cant wait til the end of the day when he can climb into it and put his feet up! Thank you for great customer service and product knowledge. We will be back!

My experience has been great so far. Stopped in to see if a sofa set I saw online was in the showroom. It was not. I browsed around, sitting on different sofas to get a feel for them. Hard to do that online 😃 I had a few other options in mind. Keith interrupted his lunch to assist me with any questions I had. He gave me some great information to take home & think about as Im still weighing out my other options. Because of the experience, I have a feeling Ill be back to talk to Keith real soon.

This store is so much bigger and nicer than I expected from the road. They have such beautiful furniture at very competitive prices. Special finance is available as well. The staff is friendly and not pushy . They respect my privacy, but always helpful when I had a question. Purchased 2 recliners and a dining room set. Delivery was fast and professional. Have recommended this store to many of my friends and family.

Bought a dinette set with chairs...chairs were not level. Called Darryl who sold the set to me and he was very helpful. Had new chairs on the floor and exchanged my 3 bad ones . He was a life saver. I live out of town and did not have time to wait for another delivery. Hes a great salesman, very helpful!

We went into the furniture distributors location in newport was not welcoming at all. We walked in and were not greeted. Nobody asked if we needed help with anything at all. There were 2 ladies working this day (6/20/2020). Not friendly whatsoever. Needless to say, because we were not made to feel welcome as potential customers we took our business to the furniture distributors store in Havelock and had an awesome sales lady by the name of Shelia who we purchased a bedroom set from. May want to consider teaching your newport sales ladies a thing or two about customer service. That sale was their loss, but Shelias gain🙌🏼

The staff was very helpful in identifying the best electric lift chair for my Grandmother. They gave us the space and all of the time that we needed to test out the furniture and decide on the best piece for her. They quickly called down to the warehouse to ensure we knew about all of the color and variety options in stock. We will definitely shop here again. As other reviews have said, it is so much bigger inside than it appears from the road.

Anthony was very helpful and assisted with all of our needs!

Good selection of recliners and friendly staff

Went one day looking for recliner. The staff was wonderfully helpful. I was shown the furniture I was interested in and did not feel pushed or pressured to buy something I did not want. I came back the next day greeted with the same southern charm. I bought a beautiful recliner that I am sure I will have for many years. When I need something else this will be the first stop.thank yall for your kindness.

100% do NOT recommend! We had a bad experience with furniture fair in new bern so we were looking elsewhere for furniture. My mom has a couch she got from Furniture Distributors and we all love it so we figured we’d see if we could get the same one in a different color. I called the havelock location multiple times with no answer, so I called the morehead location. I spoke with Kassia Smith and told her we were looking for the voyager catnapper in slate gray in power and with a wedge. She said they had it, it was in stock, and her favorite couch. I asked her if they had it available in the havelock location since the morehead location was an hour away from us. She said havelock did have it in stock but she wished we would come to morehead because it was really slow that day and she could use the sale. In that moment, I didn’t mind so much because she seemed nice it was like a breath of fresh air compared to what we dealt with at furniture fair. I told her we would be there in about an hour which would put us there around 5:45 and their store hours are until 7pm. We figured that would be plenty of time since we knew what we wanted and just wanted to see the color in person. We arrived right on time and were greeted by someone named Kit or Kip. He said Kassia was not there, she was out getting a birthday cake for a party and he was new so he couldn’t really tell us anything. He didn’t even know what we were there for. That was a huge slap in the face since we just drove an hour to get there when we were originally planning on going somewhere half an hour closer to us but she guilted us into going all the way there for her. We found the couch on our own since Kip/Kit didn’t know anything about anything. We decided we liked it and were going to get it. Kassia was still not back yet so we decided to look around for bedroom furniture since we still needed that as well. She finally showed up. At the time she was still very nice but she was noticeably in a hurry and wanted to get the sale over with. We told her we wanted the couch and were interested in a bedroom set. Kip/Kit then came up to us and said she needed to leave in 15 minutes for a birthday party and she wouldn’t have time to do everything. First of all, if she knew she had all these plans and wasn’t staying until closing before the phone call, she shouldn’t have pushed for us to come all the way there when she knew how far away we lived and that there was another location that was closer to us with the same items in stock. But my husband and I are very laid back and understanding people so we remained pleasant and proceeded with the purchase and told her we would come back another day for a bedroom set to accommodate her schedule. She rushed through the online portion of the paperwork (didn’t go over anything with us other than the additional fees for the delivery and warranty) and left by 6:15pm. She left Kip/Kit alone there with us to finalize the sale and answer our questions. He made us perfectly aware that he was new and didn’t have any idea what he was doing and that he had never even worked in sales before. He said she leaves him alone there all the time and it makes him very uncomfortable because he doesn’t know what he’s doing.We gave him the benefit of the doubt and trusted it would all work out. He said we were all good to go and the only thing he gave us was a delivery ticket and sent us on our way. When we got home we looked over the deliver ticket and got nervous because it didn’t say power, the wedge wasn’t listed on there at all, and there was a mysterious $499 charge for “installation”. They had already closed by then but I spoke with Kip/Kit on Sunday to go over our concerns. He said yes it was all in power and the installation fee was the charge for the wedge. The delivery guy brought ONE couch yesterday, and of course, it was manual. We sent it back and called the store. She wasn’t there again. She called today and got into a huge argument with me saying I never asked for power and I was wrong and needed to pay more money if I wanted power.

Returned to Furniture Distributors today to look for another bedroom set. Darryl was extremely helpful and patient with me as I was trying to decide. This is my second purchase here and would definitely recommend to anyone looking for furniture!

Darryl and his wife, are very nice and helpful. We bought living room furniture for my mom and recliners! Great service and great prices! Thank you Furniture Distributors!

Made a visit to purchase new recliner. Darrell (not sure of spelling) was so helpful. I really appreciated the lack of hard sell. He allowed us to take our time testing the chairs. I told him I might take a nap and he was o.k. with that. I bought a great chair at an excellent price and also a small table I spotted in the process of testing. Thank you Darrell for a thoroughly pleasant experience

Good prices and nice staff

My husband and I bought furniture from Darryl and his wife on Friday. They were very friendly and very helpful also. They even moved coffee tables around on the floor so that I could make sure it would go with my new furniture. They are also dog friendly people which is a plus to me.

Good selection.

Bought furniture a couple of years ago from this store...wasnt happy with it...too many problems. My husband talked me into going in there to see what they had. The manager we dealt with last time wasnt there...there was a new manager. The new manager was way friendlier and listened to what I said about what I wanted and helped with the problem. He wasnt pushy. Would definitely buy from again. Thank you Darryl!

Welcomed by the store manager, Darryl, as soon as we walked in. He was very helpful and kind! We didnt feel pressured or rushed! We will be back to see him again to furnish our apartment!

Very well stocked store with lots of lovely choices, comparable prices and friendly, helpful staff.

Bought a king size bed, king size mattress and two end table from here and their prices are fair and will price match

What a great experience! Great service and prices

Mr Darryl Cayton was very helpful and polite I would recommend him to other people.

Today after visiting the majority of furniture stores in Morehead we arrived at Furniture Disturbtors in Newport and found what we were looking for. Darryl and his wife both went out of their way to answer our questions and concerns without being pushy or overbearing. Darryl genuinely listen to our needs and wants and we got a good price on bed and mattress. Would and will recommend Furniture Disturbtors Newport to our friends and neighbors. Glad to see Customer Service is still alive and well, very satisfied customer.

Awesome people. They give great service.

Thanks Kassia for your help!

Ive had so much trouble with these people I dont know where to start. Ill start with the delivary, it was two hours past the four hour window I was given. Then they didnt have the correct hardware to attach a bed frame to the headboard. When they finally modified bolts too long to attach the frame and headboard they didnt tighten the bolts down, I took care of that. Before the truck was hardly out of my driveway I called the showroom, Lynn Underwood Store Manager answered. The $700 + tax recliner just wasnt working for me. I was told by Lynn that she would check with her manager later that evening about swapping it out and would call me back, she didnt. My follow up calls were mostly never returned but after a few days she said I could come in and pick out another recliner and they would just swap it out. I did that, went to their Morehead City store, sat in every recliner on the floor and finally selected one. She convinced me to let her send me some pictures of better quality recliners from their Havelock store. I agreed but promised pictures were not received. I gave her another email address, after more than a week had passed, and finally she sent me a few pictures. At her request, I drove to Havelock and picked out another chair approximately the same price as the original chair and sent her the info she needed to pull from inventory. She sent me an email saying she was working on that for me and that she would be in touch. Three days passed and no word from her. Finally my frustration got the best of me and I sent her another email noting I was ready to over her head, still no reply. Today I called her again, three weeks have passed now, and she once again puts me off while she contacts her district manager. I asked for that contact info which she refused to give me but promised she would have him call me within an hour or so. Its been about two and a half hours and Ive not heard anything, big surprise. My next step is to log a complaint with the Secretary of State Office and the Better Business Bereau. Through the Secretary of State I can get the names and phone numbers of someone over Lynn Underwood. Its public information available on any company.licensed to do Business in NC. I also recorded my phone calls with her for future reference.

I have to watch how much I go in!! Staff is friendly and helpful and the product is always beautiful and high quality.

Great service. Very helpful!!!

Furniture store with different types of furniture that can be custom done such as a sofa or stock items that can be available for delivery next day or sometime same day

I was given a price on a sofa/chair, however when I returned to buy it, the quoted price wasnt honored. I wont be doing business with them.

Darryl is pretty cool

Need I say more

Very nice !!

Got my living room furniture here had trouble with the financial company because the company gave them wrong address finally got it straightened out but had to pay a late fee was not a happy camper

Work there

Like the furniture